Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Thank you for prompt service and aftersales courtesy."
Invergee, Sun 27th April '14
"Really efficient delivery... and when a slight mishap occurred the telephone team were understanding, made decisions and were quick to act... great service will use again."
John Boult, Sun 27th April '14
"Order arrived promptly an well packaged, good communication . Overall a 5 star service"
Mark scarborough, Sun 27th April '14
"Very pleased with my purchases and great customer service. Had an email to tell me something I''d ordered was out of stock and they would ship my order now, then send the item at no charge when it was back in stock. Merchandise arrived in a timely fashion and was packed well to ensure no breakage. Highly recommend!"
gina glockler, Sun 27th April '14
"Excellent, prompt service. Items arrived in good condition. Have used this company before and they have maintained the quality of service"
Peter Stewart, Sat 26th April '14
"Excellent company. Good quality products and with excellent communication. Delivered on time and as promised with pre-ordered products. Very pleased and will definitely use the site again."
John Eldred, Thu 24th April '14
"We have used pubshop over the last 2 - 3 years infrequently and they have always been the cheapest, most reliable supplier of the products we needed - I have just placed a rather large order and again, they did not disappoint - one of the items was incorrect and they arranged collection of the item and delivery of the replacement very promptly and without question. I would not hesitate to recommend them to any friend or local business."
Karen Rankin, Thu 24th April '14
"Better than expected product, Multifunctional 5 in 1 Cake Stand and Dome
, looks like glass it is so good...only £20, priced up similar locally and it was £45...so pleased thank you."
M Martin, Wed 23rd April '14
"No problems. Thank you."
Leonard Weinreich, Wed 23rd April '14
"Good service, good price and delivered on time with no problems."
T Love, Sun 20th April '14
"Good service, easy to order, quick delivery, no damage, good price and good range of products, will order again."
Mrs A Drury, Sat 19th April '14
"Very impressed with the speed of my order. They were very well packaged and of good quality. I will definitely uses Drinkstuff again. I have ordered from another bar company online and 3 of the 12 glasses were broken so I will always uses Drinkstuff for my orders, thank you."
Mrs Alison Richardson, Tue 15th April '14
"So much cups for such little price, and they last really long. Thank you Drinkstuff, I'm in love with these Red American Party Cups 16oz / 455ml
. Excellent customer service and fast delivery you guys deserve 10 stars."
Celina, Tue 15th April '14
"Everything as described, delivered quickly and well wrapped will definitely use again!"
Jane, Mon 14th April '14
"I received my order, everything went well, order arrived in good condition within a quick period of time."
Matthew Holt, Mon 14th April '14
"I was catering for a large event and needed to reduce the bulk of items I had to transport. Good quality plastic glasses seemed a good idea. I found your website, great choice at great prices. Delivery was very prompt. Everything very well packaged. They were just right. Several folk commented on how good they looked, the quality and how easy to stack and take away. Glad I found your website."
Dr Sue Ablett, Mon 14th April '14
"Glass Drinks Dispenser with Stand 197oz / 5.6ltr
- The items I bought were for a 60th birthday celebration and went down really well with everybody. Everybody commented on them, and once filled with cocktails they commented even more!!! Excellent service and hope to buy more, soon!"
Carolyn Campbell, Mon 14th April '14
"Good value, fast and efficient."
Jonathan, Mon 14th April '14
"The first order was damaged but the response was very quick and another was despatched. At my party everyone commented on the drinks dispensers and i recommended drinkstuff many times over!"
Sarah Vogel, Mon 14th April '14
"I am travelling to the UK with approximately twenty people as I escort small quality tours throughout the world. I did require some drinkware etc for my group when we are in the countryside. I did not want to be trying to organise this on arrival as my time is limited. I placed an order with you and had it delivered to my operator in the UK. This was efficient and service beyond my expectation. Very impressed."
CATHI BURNETT-COSGROVE, Mon 14th April '14
"Title says everything...you can't find such good quality products somewhere else at this affordable price range."
Sapan Jani, Sun 13th April '14
"It's a very good experience to shop from your website which full of variety and affordable price range. Delivery is super fast. Products I bought are very good quality. The only disappointment is your online survey. At the end of your survey I tried 11 times to enter code (Some simple codes like 0845, YES, GIRL) and 10 times I got an error message to enter code again. May be some technical issues, hope to get it resolved. Overall rating from me will be 10 out of 10...Definitely recommend it to my friends and family."
drinkstuff says: Dear Sapan Jani,
Thank you for taking the time to leave some feedback and we are pleased that you were impressed with our products and services.
We apologise if there was an issue in submitting your survey before. The coding system is way to secure the activity on our system so that we only receive surveys from customers and to avoid any security breaches. There was in fact an issue with this and our web team was notified, so we are in the process of fixing the issue to avoid any future problems. Please accept our apologies for the inconvenience caused.
Sapan Jani, Sun 13th April '14
"This is a good company to deal with good range of products and a fast delivery time."
Hywel Evans, Wed 9th April '14
"Great service, quick delivery, fantastic items."
Divina Hill, Wed 9th April '14
"Very easy to find the products I was after in a very comprehensive online shop window. One item was not in stock and I got an email immediately asking if I would like to back order or cancel the out of stock item. Items arrived the next day, beautifully packaged and I will definitely use Drinkstuff again."
Hilary, Wed 9th April '14
"I order 3 of the Plastic Cocktail Fish Bowl 100oz / 2.9ltr
and 1 of the Super Margarita SAN Glass 36oz / 1.1ltr
for the purpose of a sweet table for my wedding next year and the products could not be more perfect. They are made of thick, clear plastic making them perfectly safe for kiddies but also durable. My package was left for me on my porch and was very well protected with large bubble wrap. I can't wait to use them and see what my guests have to say. A++"
Gemma Kelly, Wed 9th April '14
"I received my order but because of a slight mix up I needed to contact the customer service, after 5 minutes everything was quickly and fully resolved. Really Pleased with my order."
Peter Ormesher, Tue 8th April '14
"Next day delivery, great stuff."
Dylan, Sun 6th April '14
"Absolute Bargain And Super Fast Delivery."
Lee Teague, Sun 6th April '14
"The Stainless Steel Thimble Bar Measures 3 Piece Bundle Set
are well made, and have that novel value to me, as it gives me a pub measured drink, which always tasted different when you made a drink at home, now it tastes the same. GREAT. Delivery and packaging was also excellent."
Edward Egan, Sun 6th April '14
"Very prompt delivery and excellent service. Product exactly as described, would definitely order again in future."
J Caddick, Sat 5th April '14
"Website easy to navigate and find what you want, quick delivery service, never had reason to deal with returns or customer services."
Jan Flynn, Fri 4th April '14
Linda Clyne, Wed 2nd April '14
"Delighted with my purchases, great quality goods and delivered within 48hrs, definitely would not hesitate to use again."
G mcarthur, Wed 2nd April '14
"I always use Drinkstuff.com for my purchases for the pub, I always find them to be quick and have everything I need. Their selection of equipment is amazing."
Samantha Cobell, Wed 2nd April '14
"Ordered glasses which arrived promptly. Packaging was good and adequate and the glasses are lovely. Picture shows true likeness. Very happy with service and product."
Rashpal jheeta, Wed 2nd April '14
"Quick service and prompt dispatch."
Christopher Lee, Tue 1st April '14
"Good product, delivered promptly. They are perfect, been looking for some copper mugs for a long time to have lovely Moscow mules!"
Michelle, Tue 1st April '14
"Fabulous firm, fast delivery, well packaged. I will use again without hesitation."
Catherine, Mon 31st March '14
"Fast delivery and friendly, efficient customer service. Happy with product and would buy from again :-)"
Zoe Macwilliam, Mon 31st March '14
"Good products, rapid service - many thanks"
Matt Welberry Smith, Mon 31st March '14
"I had some Pineapple Cups on back order and when they arrived they had been damaged in the post. I phoned customer services and they dispatched a replacement straight away, it was with me the next day. Thank you very much Drinkstuff, I am very happy with the service and will continue to use your site."
Donna Simmons, Mon 31st March '14
"Always use these at events, best and cheapest re-usable plastic glassware available, no problems with product and service, only downside is delivery service used, had a large number of glasses broken in their boxes and delivery company will not deal with any complaint made 48hrs after delivery so am stuck with half a box of broken plastic glasses!"
drinkstuff says: Dear Mr Currie,
Thank you for your comments. We apologise that you received this order with damages. We always package our orders as well as possible before dispatch, however we ultimately cannot control damages in transit. We encourage customers to contact us directly should they have any issues with orders they have received so that we can advise on what we can do to help resolve the issue. We will be contacting you immediately on this occasion however to advise on how we can help.
Our apologies for any inconvenience caused.
Mike Currie (Kernow Mobile Bars), Mon 31st March '14
"Delighted to receive the order quickly and without any hassle. It was needed in a rush for a trade show event and all came very fast and well packaged, I will definitely return to order again in the future."
Maria Whitehead MBE, Mon 31st March '14
"I ordered 32 cocktail glasses in three different designs for my wedding. I was very pleased with the delivery service and quality of the glasses. 6 of the glasses did however arrive broken but were replaced without hesitation. Overall I am very happy with the service received."
A Fearn, Mon 31st March '14
"Excellent delivery service, and the item was very well packed!"
The Vintage Wedding, Mon 31st March '14
"I was amazed by the prices and the great value they represent and was even more amazed by the rapid dispatch and clear updates from Drinkstuff. This was my first purchase and I'll definitely be back. More than that I'll be recommending them to all of my friends."
Jim, Sun 30th March '14
"What a fantastic website. There is so much to offer, cheap and expensive. I bought some of the cheaper items and even they were fantastic quality. They were sent swiftly and were such an amazing price! Thanks very much."
Chelcie, Sun 30th March '14
"Loved the swirl chip holders will be buying again soon x"
Martine, Thu 27th March '14
"The glasses are beautiful and in a smart presentation box, the packaging secure, delivery excellent. What more could I ask for?"
Gillian Harris, Wed 26th March '14
"Needed a set of slate platters to emulate a "starter" dish served in a pub restaurant a few miles away. These were perfect - we found them using a search engine. Also helpful was the e mail / texts received on delivery day which provided a one hour time slot, something very much appreciated."
Mr J H Burgin, Wed 26th March '14
"Can't fault the customer service they sorted out my customer query quickly , they were very helpful and friendly!"
Careen Rennie, Tue 25th March '14
"Very fast delivery - Super service. I will absolutely buy from drinkstuff again. Best regards Sabina from Denmark."
Sabina, Tue 25th March '14
"This is the second item I have purchased from Drinkstuff.com and once again I have been delighted with the level of customer service. The Classic Camembert Baker & Cover
was a great price and super quality and arrived within a couple of days of placing the order. Would certainly recommend to friends and family and return again in the future."
Mrs S Grant, Mon 24th March '14
"Bought a Glass Drinks Dispenser with Stand 197oz / 5.6ltr
for my daughter's baby shower. We are going to fill it with pink lemonade. The dispenser came well packaged and very quickly. Have not used it yet but sure it will go down well at the baby shower."
Angela Mason, Mon 24th March '14
"Very pleased with the service, thank you."
Olwen Davies, Sun 23rd March '14
"Very easy site to navigate and order from. Excellent correspondence and prompt delivery. Would recommend and order from again in the future."
Sue Coleman, Sat 22nd March '14
"Fantastic Basic Cocktail Shaker Set with Cocktail Book
. Great value and service was excellent. Fast delivery and very well packaged. The set was given as a gift and my friend loved it."
Diane Kirkpatrick, Sat 22nd March '14
"Thank you for a great price on my order, I will certainly use your company in the future. Best regards, Lynda"
Lynda Turner, Thu 20th March '14
"Got my order in excellent time, I was particularly happy with how it was packed, to perfection! Definitely advise this company if every order is as smooth as mine!"
Samuel, Wed 19th March '14
"Good product and fast delivery."
Barry H Johnston, Wed 19th March '14
"Ordered Super Jumbo Straws 9inch Clear
which were good quality and they arrived within 48 hrs. Would recommend this supplier."
Carole Stebbing, Wed 19th March '14
"Fantastic value for money, dispatched and delivered very quickly just what we need for our spa weekend, thank you."
Lorna Wood, Wed 19th March '14
"Excellent product, excellent service. Will use Drinkstuff again, definitely."
Pamela Wilson, Tue 18th March '14
"Very fast delivery, nice products and all the products were good packed and wrapped."
Theis Kuhre, Mon 17th March '14
"An easy to use website and an excellent range of products. My order was delivered very quickly and efficiently. Top marks all round!"
Christine Rodger, Mon 17th March '14
"Delivery of goods was first class. Well packaged with a prompt delivery."
Karen Turner, Mon 17th March '14
"These Ice Bags Black
make excellent little additions to a gift of a bottle of wine or champagne, they make the transport of bottles easier and look good on the table with a bit of iced water to keep your drink cool. I first bought some in France which were clear plastic with wide leather look carrying handles. As ever, delivery was prompt and packaging simple but effective."
Wendy Doel, Sun 16th March '14
"Great service, great price which is key. Great product."
Cathy Davies, Sun 16th March '14
"The product came as described and very promptly."
Esohe Uwadiae, Sat 15th March '14
"I ordered the Cabernet Coupe Champagne Saucers 10.6oz / 300ml
with some uncertainty as my wife is quite particular about her glassware. I have to say that not only did the glasses arrive very quickly but she is delighted with them. Thank you for a great product."
Nigel Bennett, Sat 15th March '14
"Very good service and fast dispatch and delivery. Very happy with the product I bought. Thank you"
Hannah, Wed 12th March '14
"Very efficient ordering service & arrived within a couple of days. Bought one before so knew what to expect, but very helpful in my home bar."
John Oakes, Wed 12th March '14
"Bought an Ultimate Cocktail Kit
and Princesa Margarita Cocktail Glasses 9oz / 270ml
, ordered this on a wed evening so wasn't expecting it until after the weekend, but it came on the Friday, very impressed with everything, will definitely order more from this site. Have tried and tested lots of the cocktails from the book, fab kit."
Amanda Hales, Tue 11th March '14
"Order arrived on time and well packaged. Pleased with contents will definitely recommend and use site again."
Hazel Gunshon, Tue 11th March '14
"Bought the Econ Siptail Twister Shot Glasses 1oz / 30ml
and they were delivered in 3 days and we had fantastic fun making trifle shots (Chambord, Advocat and squeezy cream and sprinkles). Had fun thinking up more split shots but would recommend these to any serious shot party goers!"
Muriel, Mon 10th March '14
"Excellent product, excellent price and yes you've guessed it, excellent service, will be coming back here to shop again."
David Denton, Mon 10th March '14
"My first order with drinkstuff was processed smoothly with great communication. They provide an excellent service and great products!"
Adrian Shepard, Mon 10th March '14
"The whole experience of browsing the website to ordering is straight forward and easy. The delivery of the products I ordered was quick and efficient, with a notice email of when the delivery would take place giving a one hour delivery window - no waiting arround all day or for half the day at least. Admittedly there were a few damages, but these also were replaced very quickly wtih a friendly service. I would recommend using this site again."
Louise Toal, Thu 6th March '14
"Jug was just what I'd been looking for, simple but classical lines. Very pleased with it."
Brenda Buckley, Thu 6th March '14
"I ordered a Stainless Steel Watchband Cocktail Shaker
and Jigger Spirit Measure
. Goods arrived within 2 days, well packed and in good condition. After checking websites for a good quality product I saw this one. The shaker cost 24.99 which was expensive but this is very good quality stainless steel. The shaker is bigger than some other makes however it's worth spending the extra money for the quality and the amount of liquid it holds, sufficient for making 2 large Martinis at a time. If anyone is thinking of buying drinks products I would recommend Drinkstuff for quality and speedy delivery."
Carol Adams, Thu 6th March '14
"Excellent service, easy to order and quick to arrive, just what you want from a good supplier. I will use you agian, Thanks"
D Roberts, Wed 5th March '14
"A fine all round expierence order, went great, no problems, would use this company again if needed and will tell others. Many thanks, Mr I D Gourlay"
Ian David Gourlay, Wed 5th March '14
"Ordered online, arrived when said it would, as described! Cant be better than that!"
Stuart King, Tue 4th March '14
"Very quick and reliable service. Very happy."
arc21, Tue 4th March '14
"Good quality product, quick delivery, no problems. What more can you ask for?"
Charlotte, Mon 3rd March '14
"This was my first order. It was easy to place, good value and delivery was made promptly. Well done."
Ian Gunning, Mon 3rd March '14
"I placed an order with drink-stuff and was extremely pleased with the service I got and the speedy delivery too. There was one part of one of my items missing but I got in touch and they sent it out to me straight away, no problems at all."
Stuart Crabb, Sun 2nd March '14
"Need glasses for a house warming and drink stuff were the best price and the delivery was quick. Glasses are brilliant too. Would strongly recommend."
Kirsty Barnes, Sat 1st March '14
"Product was as described, sturdy and fit for purpose. Thanks."
Anna Pickles, Thu 27th February '14
"BRILLIANT! A very positive experience and I would recommend them to anyone. Efficient and accurate."
Sue Jenkins, Thu 27th February '14
"Can't fault will use again, customer service excellent, delivery speedy and well packed. Overall a great experience, highly recommended."
Laura, Wed 26th February '14
"Excellent Service, the products I bought were exactly as described on the web page. Delivery was quick."
Helen Williams, Wed 26th February '14
"As always excellent service from start to your order delivered to your door."
Andrew, Tue 25th February '14
"Service was very good order arrived on time very pleased with product."
Mr Leon Meader, Mon 24th February '14
"Excellent service, cannot fault the product or delivery times."
Mr R Pearce, Mon 24th February '14
"I ordered glasses for my daughters wedding - the price was the best I found online, they arrived very quickly, packaged very well and all as described. I am very satisfied. Would recommend to all!"
Mags Taylor, Sun 23rd February '14
"Great service even though I made a mistake with my postcode. Spoke to customer services and mistake was rectified promptly."
George Hutton, Sat 22nd February '14
"Brilliant service first class product."
Carol Evanson, Wed 19th February '14