Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Purchased a glass as a xmas gift, found small crack after wrapping it up, emailed to explain situation and they responded very promptly and sent out a replacement, stress free online shopping. Will use again. Stuart"
Stuart Dutton, Tue 14th January '14
"I have ordered items from Drinkstuff three times now and each time I've been very impressed with both the quality, the price of the goods and the excellent customer service. Items are dispatched promptly and the tracking service is highly accurate. One of my orders was for eight Mason Jars. When they arrived two were broken - this was the fault of the delivery courier and not Drinkstuff. However, when I rang Drinkstuff to report the breakage the customer service was faultless. I spoke to a very polite and friendly lady who immediately marked another two for dispatch and I received them two days later. I will definitely be using Drinkstuff again and have already recommended the site to quite a few people. I can't praise them enough!"
Hal Dennison, Tue 14th January '14
"Hi, Thanks for the items, they are great and I am really pleased with them. The reason I only gave 4 stars is because when I ordered the glasses, which was Christmas eve I think. Your website promised delivery before New Year. It stated order today for delivery before New Year. I know that its a really busy time for orders and shipping but the order was not even dispatched till New Years eve so there was no chance of it getting to me before Jan 2nd. Your products are great. I will order again from you."
Allen, Sat 11th January '14
"Excellent value for money, exactly what I expected. Totally happy with my purchase."
Lesley Forbes, Sat 11th January '14
"Purchased four wonderful little wire baskets from you. I am really pleased with the product and your customer service. My order arrived within 48 hours which was fantastic service. I would definitely use your company again and would recommend to friends and family. Keep up the good work."
Mrs S Grant, Sat 11th January '14
"Very pleased with items, good size, and promptly sent."
Freda, Sat 11th January '14
"Glasses are great, fast delivery with no problems."
Natalie greenfield, Sat 11th January '14
"I ordered this shot roulette game only a couple of days before a Nye house party and it came in time and went down very well at the party."
Vicky, Sat 11th January '14
"I ordered the above item for a Christmas present and when opened the tray and lid was missing from the packaging. I contacted Drink Stuff who sent out the items in a matter of days and now have one happy husband. My husband loves the product and is perfect for his cocktails. Impressed with the customer service at Drink Stuff and the fast turnaround in replacing the missing items."
Clare Pollard, Sat 11th January '14
"I purchased a champagne bucket and holder. Very good quality and great price. Prompt delivery with no issues whatsoever. Highly recommended."
Bob Hayes, Thu 9th January '14
"Liitle bit of squeeky bum time with the two days to process my order, wasnt sure if I would recieve it in time for xmas. called your centre just incase, staff were helpful. products arrived and arent bad at all."
A B, Thu 9th January '14
"When I received my order for 6 x Pisa Carafes, unfortunately one carafe was broken. On contacting Drinkstuff I was immediately offered a refund or a replacement carafe. I went for the replacement which arrived promptly. Yes, one of the original order was broken but cannot complain about the response by Drinkstuff."
Eric Sinclair, Thu 9th January '14
"I called drinkstuff to order the product, the person was very helpful in telling me when they would be in stock and when I could expect delivery. Once ordered, the delivery arrived promptly. Unfortunately, one of the glasses was smashed on arrival; but a quick phone call and a replacement was swiftly dispatched. Cannot fault the service . A problem always sorts those with good attitude to service to those with poor attitude. These guys are definitely in the good service category."
Fiona Stancombe, Thu 9th January '14
"I ordered from you as you had by far better deals then anywhere else. The goods turned up on time. One item was missing but i contacted customer support and with 48 hours i had received the missing item. Great company, great response and excellent service. Will be shopping with you again soon."
Ashlea otten, Thu 9th January '14
"Thank you drinkstuff. I have been using your website a little while now and i have never been disappointed. I will not be going anywhere else anytime soon. AWESOME SERVICE."
Tinashe, Thu 9th January '14
"Outstanding simple effective service. Especially over the festive period. The Kilner Jars were as described and the genuine article. I would not hesitate to use your services again. Thank you."
Richard Nicholson, Thu 9th January '14
"Goods did not arrive for Christmas Day as courier returned parcel as it was damaged. I contacted drinkstuff after Christmas and goods were sent promptly out on a express delivery."
Anne Pover, Thu 9th January '14
"Excellent product, cocktail glasses lit up on New Years Eve. What I was most impressed with was the speed my order arrived, less than 2 days. The only disappointment was a previous order, one of the flashing shot glasses does not work but the rest were brilliant and great fun."
Peter Lane, Sun 5th January '14
"Very impressed with the speed of service as only ordered in time for Christmas eve delivery and both arrived in perfect condition. Right on schedule. Have yet to have feedback about how they function but they look pretty sturdy. The valve tap seems plastic so I hope it doesnt snap with over zealous use. Over all very impressed."
alyson, Sun 5th January '14
"Swift delivery prior to busy Christmas period. Fantastic. Have already recommended the site to a friend."
Ronnie Mortimer, Sat 4th January '14
"I ordered the Cocktail Set at a brilliant price by the way, the day before Christmas Eve and it arrived the day after Boxing Day. Great service. The set is great quality. I have seen less items in a local shop for more money. I will definitely use drinkstuff again. Thank you."
J Settle, Sat 4th January '14
"I love these sherry glasses they were fab for Christmas. I would recommend Drinkstuff as they delivered what they said and when - perfect 10/10."
Amanda Palmer, Sat 4th January '14
"Excellent customer service. Could not ask for any better. Ordered the 2 pint glass as a Secret Santa present. Extremely prompt delivery and packaged with absolute care."
Sam Roberts, Sat 4th January '14
"Ordered this on the 23rd of December and paid for next day delivery. I was given a specific time slot and it arrived when it said it would in time for a great Christmas Eve cocktail party. Will definitely buy from drink stuff again."
Clare Bird, Sat 4th January '14
"I left it late to order some cocktail glasses and was surprised when drinkstuff said they could deliver before Christmas. True to their word, the package arrived 2 days before Christmas by courier. Excellent service and reasonable delivery charge as well."
Chris Bowden, Fri 3rd January '14
"Having searched sites like John Lewis and so on for good quality beer glasses and not found any, I googled further and found drinkstuff. The name was not very inspiring, but they seemed to have a good selection of the sort of glasses I wanted to give as a gift. It was late on Friday December 20th when I placed my order so I opted for the express delivery in the hope, not much hope realistically, that they would arrive before Christmas. I got a series of emails telling me of the progress of the delivery, even giving a time slot for Monday 23rd. The glasses arrived as promised, and although I haven not yet seen them, the person who got them as a gift says they are good quality and just what he wanted. So a first class service all round."
GUY PERKINS, Thu 2nd January '14
"Really good delivered really fast and in great condition. Love them thank you."
carina fatucchi, Thu 2nd January '14
"Punctual and exemplary service.The product and cake domes were of excellent quality and value."
Marilyn Salter, Thu 2nd January '14
K Mrowiec, Thu 2nd January '14
"Very pleased with the purchase. Good value and quick delivery. Thanks."
Clare Garretty, Thu 2nd January '14
"Great service especially around the busy Christmas period. Very impressed and would recommend. However the packaging was a bit see through and seeing as it was a present for my partner I was not happy about it."
Jennifer McNamee, Thu 2nd January '14
"Never disappointed with products or service as service and delivery has always been extremely good. Will always order from you in the future."
Christine cairns, Thu 2nd January '14
"Everything is ok. The products are exactly what you look for. With great prices. I say thank you for a prompt and efficient service. Also a very good website."
Benoît Debon, Thu 2nd January '14
"Excellent service and excellent products. Arrived very quickly even though I only ordered a few days before Christmas. Quality products which were very popular presents."
Deb Copsey, Wed 1st January '14
"Fab item. Brought for Secret Santa and was very happy. Arrived a few days after ordering. Very prompt."
Helen Webster, Wed 1st January '14
"Quick, efficient and I am very pleased with quality."
Thomas Booth, Wed 1st January '14
"I had ordered with some trepidation as this was the first time, but was delighted with products and fast service. The detailed description of the glasses were very helpful in making my selections. I shall gladly recommend all my friends to buy from drinkstuff."
Shibani, Wed 1st January '14
"Glasses were as described, delivered very promptly and in time for Christmas as stated. Very happy with service."
Hilary Govier, Wed 1st January '14
"Very pleased with the cocktail starter kit. Items are of really good quality and the book is excellent. Some pictures would have been nice but its full of good recipes and information."
James D, Wed 1st January '14
"Excellent product, excellent delivery time, excellent service."
Richard Brown, Wed 1st January '14
"Excellent service, well packaged and super fast delivery. Thanks."
Robert, Wed 1st January '14
"The ice tongs are useful for all sorts of kitchen tasks, including turning bacon and fishing crumpets out of the toaster with the power off of course. An excellent product, which I have bought for several relatives."
Carole Atkinson, Wed 1st January '14
"We ordered some brandy glasses just before Christmas and the delivery was made the next day. Absolutely excellent service and good value."
Jim Hennessy, Wed 1st January '14
"Black & White champagne flutes. Great value for money, good quality, fast delivery. Very happy."
E Hawkins, Wed 1st January '14
"This item is really good fun I am very pleased with them. My son and daughter in law liked them so much they bought one too."
Sandra Cameron, Tue 31st December '13
"Very pleased with the service. Good website. Spent time looking at the items.know where to buy things when i need them."
joyceGoulding, Tue 31st December '13
"I ordered these to present a pint of prawns for my family for a starter to our Christmas Day dinner. They arrived well before xmas eve in perfect condition and went down well with everyone on the day. Thanks for a good service."
Mark O''Sullivan, Tue 31st December '13
"Great Beer Tankards. CE marked and on sale. Bargain. Best price i have found on line. Packaged well in a big box and bubble wrap. Fast delivery. My boyfriend is made up with them."
Adele Murray, Tue 31st December '13
"I only order in small quantities for personal use, but must say the items always arrive quickly, well packed and are as described. Saves me having to go out looking in various shops. Lots of useful stuff at a click."
Ken Bacon, Tue 31st December '13
"Was looking for a jug to match a Nespresso 1930 style machine and this was perfect. Easy on line ordering, quick delivery and great price."
Geoff chapman, Mon 30th December '13
"What a great website. I ordered 3 of the mini chrome fryers. They are such a clever little addition to a meal for all ages. The quality is well worth the money .packaged well with very quick delivery. I would definitely buy from you again. Fab company. Thank you."
Laura Weedon, Mon 30th December '13
"Order was supplied very promptly but arrived with some damaged items. One quick phone call resolved this matter within 24 hours and the damaged items were replaced without question. Very happy with the glassware supplied."
J, Mon 30th December '13
"Great ice bucket excellent value for money. Keeps ice cubes for hours. Very prompt delivery on chosen day"
Sandra lambillion, Mon 30th December '13
"easy to order and dispactched and received quickly, lots of products to choose from and can find just what you are looking for, saves hunting around the shops, also was the best price around!"
carole cowling, Mon 30th December '13
"I ordered a gift for my son in law and it was exactly as described. We all had so much fun on Christmas day with the Cocktail set. The app included was a great touch. Many thanks."
MARY ASHTON, Sun 29th December '13
"Ordered some cocktail making equipment for done Christmas Day fun and all the products were excellent."
Louise McKerrow, Sun 29th December '13
"I was looking to purchase the glasses quickly and the service was outstanding - speedy and efficient"
Marianne Smith, Sun 29th December '13
"Thank you very much the brandy glasses arrived safe and well. Prompt delivery and good communication and tracking data. Thank you very much indeed. Kind regards, Vernon"
Vernon ward, Sun 29th December '13
"Iv''e bought several products form Drinkstuff and can thoroughly recommend the quality of their goods and their service. Will be back for more when the BBQ season starts I''m sure!"
Graham Robins, Sun 29th December '13
"THE LARGE GLASS JUG ARRIVED WELL-PACKED THE DAY AFTER BEING ORDERED ON-LINE - THAT ALONE JUSTIFIES "FIRST RATE"! FULL MARKS FOR LSA."
KATHARINE MATTHEWS, Sat 28th December '13
"Large range, very good product, fast delivery. No complaints, glass were larger than I expected and good value."
john Knight, Sat 28th December '13
"disappointed when my first order arrived and 2 out of the 6 glasses arrived smashed due to insufficient packaging, After speaking to customer services these were replaced. Very happy with the glasses themselves."
lesley murphy, Sat 28th December '13
"Came the day after I had ordered them. Very good condition, very pleased. Reasonable prices - Happy Customer!"
Kathy, Sat 28th December '13
"Many thanks for the prompt delivery of a replacement glass when the original was damaged by the courier :-)"
John Davies, Fri 27th December '13
"I forgot to put the house number on my order, emailed customer service and they sorted it immediately. Order was delivered correctly and quickly in time for Christmas. Excellent service, excellent product, good price. Thank you :)"
Victoria Mitchell, Fri 27th December '13
"The champagne saucers were a Christmas gift. They arrived in time for the 25th and I understand were filled with bubbles continuously that day and probably the next and the one after that! So, it is safe to assume, a resounding success. Thank you DrinkStuff.com"
Val Gould, Thu 26th December '13
"Great product and very quick delivery - will definitely be buying from Drinkstuff again."
M Crockatt, Thu 26th December '13
"I received my order in good time, all in tact and the products are excellent. Thx"
Janine Gratrix, Wed 25th December '13
"When I saw these items in Ask restaurant I loved them, so, when I found them online I just had to have them. Bought the 410mls bubble stem wine glasses, the size is perfect, have had lots of comments about them. Plan to buy more of the bubble range and some for the family too. Also, purchased the Ono water jug. Soooooo pleased with the items. Speedy delivery, well packaged, all in perfect order. Thanx Drinkstuff, love your website, great gift ideas."
Linda Yates, Wed 25th December '13
"Glasses are exactly what I was looking for. Quick delivery and great service. Very pleased. Thank you."
Finally Gilbert, Wed 25th December '13
"This was my first time using your website. Everything was great value for money and delivered to Ireland in just a couple of days. I would recommend you to any of my friends. Thanks"
Richard Delahoyde, Wed 25th December '13
"Everything you need for your cocktail party under one enormous umbrella! Huge product range, excellent prices and efficient service. Why go anywhere else?"
Matthew Heron, Tue 24th December '13
"Tumblers arrived well packed and in good condition. Just what I ordered."
Rodders, Tue 24th December '13
"Thank you for your very good service/delivery. And the product was just as described. Great site. Will definitely use again."
Mel shaw, Mon 23rd December '13
"I ordered a set of Champagne saucers for a Christmas present for my daughter. The first order was returned to the depot before delivery as it was, apparently, damaged. The replacement order was then too late for a friend to take it to Bristol (where my daughter lives) so I requested that Drinkstuff send the order direct to my daughter. She received it a couple of weeks later, I do not know if the glasses are satisfactory as she will not have opened them yet!"
Lynda Plant-Wells, Mon 23rd December '13
"I bought a set of 2 Wonky Wine Glasses as a fun present. They arrived very quickly (much faster than expected) and are exactly as described. Highly recommended."
Bill MILLER, Mon 23rd December '13
"Service has always been great, made a few orders over the year and not a single breakage or delay. Very happy indeed."
Tracie, Mon 23rd December '13
"Shame they do not have zero star rating. Placed my order with plenty of time for delivery still for Christmas. Had to chase as not received on 23rd December only to b told that their couriers Hermes made not one but two mistakes with my order. Then told could get it for Christmas Eve but could not tell me what time. Very disappointed now have to run around for replacement presents for family. Would not recommend to anyone if you really need to depend on the order being delivered."
drinkstuff says: Hi Micheal
We are really sorry that our couriers were unable to make your delivery. We were not aware of this until you contacted us by which time it was difficult to get the goods to you by Christmas Eve at the time you required them.
Sorry to let you down on this one.
Michael, Mon 23rd December '13
"Very pleased with item. Good value for money. Prompt and efficient delivery. Thanks."
Marie, Mon 23rd December '13
"Ordered a starter cocktail kit it is excellent value for money ,the only down side was the flimsy packaging ,the box was split , luckily it is only for close family member as a present if it had been for any one else I would have had to send it back .. But value for money. Fast delivery...."
Judith Tomkins, Sun 22nd December '13
"Very pleased with my orders. thanks Lee"
Lee Schacter, Sun 22nd December '13
"We are preparing for a milestone party in 2014 and have purchased a variety of re-usable drinks glasses. We purchased them for a reasonable price and they are study enough to be put in the Dishwasher and re-used again. Very pleased, packed well too and delivery was quick."
Mrs Revitt, Sun 22nd December '13
"fast delivery very well packaged would buy from there again"
Grace Donnachie, Sat 21st December '13
"Goods ordered arrived very quickly and look to be good quality. They are a gift so yet to be tested."
Liz, Sat 21st December '13
"I ordered 4 drinking jars from this website. The despatch and delivery was prompt and the items were well wrapped and didn''t arrive with any chips or cracks. It was a very good service."
Dannie Saunders, Sat 21st December '13
"Very good service would recommend this site to friends"
valerie filipowicz, Sat 21st December '13
"Ordered the bottle of wine glass (2 of actually) and have to say as with the other items that I''ve bought from this company, very good quality glasses, delivered promptly and exceptionally well packaged, no fear whatsoever of them being broken in transit."
Keith Flynn, Fri 20th December '13
"The order was exactly as requested, delivered promptly and within the time limits quoted for the order"
Robert Marshall, Fri 20th December '13
"Easy to order online. I had ordered glasses, it wasn''t a big order, but it was dispatched very quickly and everything was intact and securely packaged. I would recommend this company, the service provided is excellent"
Lesley Dawes, Fri 20th December '13
"Very good service the things I ordered were sent very prompt and fast delivery. Very pleased with the way I was dealt with will use you again."
Angela Kewell, Thu 19th December '13
"My item was lost in the post and they sent me replacement item with next day delivery."
Raika, Thu 19th December '13
"This company are excellent at customer service. There had been a shortage on my order, but it was quickly fulfilled. However, when I got around to checking the package, it was damaged, but they sent a replacement without any quibble. I would definitely recommend them & will use again."
Margaret Webb, Thu 19th December '13
"I was extremely pleased with my order - very easy website - excellent service. Have enough for next year."
Pamela WARD, Thu 19th December '13
"This website spoils you for choice for weird and wonderful stuff. I loved the variety and prices are so reasonable! I got all of my Mothers Christmas presents for less than �60! Very happy with the speed of the delivery as well and I will definitely be coming back to shop! Thank you!"
Emma, Thu 19th December '13
"Very happy with order - it was delivered on time and with no fuss. It also came properly packaged. Would order from this site again."
Sandra, Wed 18th December '13
"1st class service quick delivery and very well packed one of the glasses
had a nick in the gold around the rim. If it wasn't for that i would have given 5 stars."
Mike, Wed 18th December '13
"Fantastic service ... Love my products ... Exactly what I was looking for all in time for Xmas !! Thank you"
Debie, Wed 18th December '13
"Excellent. Just what I needed and delivery was as promised."
TJ Mortimer, Wed 18th December '13
"Just to say 'Thank You' to drinkstuff for their amazing fast service. I ordered a cocktail kit
which I was delighted with, the perfect prezzie!"
Sheena Durrant, Wed 18th December '13
"The glasses ordered all arrived broken, however, they were sent back with no problem and new ones dispatched asap, Service was good and replacement arrived quickly. i cant wait for my husband to open them, he loves duck dynasty!"
Tori Sellers, Wed 18th December '13