Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Full marks to drinkstuff, easy to order, good price, prompt delivery and great product. Love these Spanish Gin and Tonic glasses, just the thing to take me back to last holiday during this dismal winter weather."
Paula, Mon 12th December '16
"Excellent customer service. Helped with additional order and called to check all was well. Lovely products, make superb gifts. Definitely recommended."
kerrin leader, Mon 12th December '16
"Your company is very good at describing items and the service is excellent would definitely buy from you again."
J van haaren, Sun 11th December '16
"Nice glasses, one arrived broken but I was sent a replacement immediately. Very impressed all round."
Wendy Musgrove, Sun 11th December '16
"Yes, I was pleased with the Cocktail Set, it was for a Xmas present."
Mrs Carol Shelley, Sun 11th December '16
"Ordering for my son who works erratic hours is difficult especially since I live in Italy. I found the service excellent and when I had reason to call the company the lady could have not been more helpful. Would not hesitate to order again. Many thanks."
Elizabeth McIntosh, Sun 11th December '16
"I ordered a teardrop teaspoon, muddler, scoop, strainer and measured. They were reasonably priced and of good quality. So I am very satisfied there. I was less happy with the packaging of the goods and when I fed that back drinkstuff staff acted on it, told me they would bring up the matter with despatch and without any request, refunded my postage. So full marks for quality goods and after sales support."
Margaret Davy, Sat 10th December '16
"Arrived within the estimated delivery date. I ordered some tall cocktail glasses, worth every penny."
Julia Neale, Sat 10th December '16
"Delighted with the pint glasses."
John Davies, Thu 8th December '16
"Delivery to Bulgaria quick, well packed very efficient. Definitely use again."
Robert dickinson, Thu 8th December '16
"After a trip to Puerto poollensa, ordered Spanish Gin Glasses. Service was excellent. Order arrived within a very few days. Goods were well packed."
W. Radcliffe, Wed 7th December '16
"I bought the home making gin set and glasses, Irish coffee glasses and tall slim cocktail glasses, all arrived safe and sound, as they were wrapped in plenty of bubble wrap, loved the gin making kit so much that I ordered another one as a Christmas present, look forward visiting this website again, kind regards Claire."
Claire ONeill, Wed 7th December '16
"Fast delivery, lovely product and great communication. Would definitely buy again. Thanks."
Tina Paton, Wed 7th December '16
"Order received very quickly and in full. Gifts for Christmas so no more feedback available now."
Isobel Heaton, Tue 6th December '16
"Very good shopping experience and got the products we wanted . After sales support matches the business ethics as well as a replacement item was with us within days for a missing part of order. Certainly a firm to do more business with."
Alan Clegg, Tue 6th December '16
"Very pleased with my recent order . Arrived very promptly and well packaged. Would recommend drinkstuff and will use them again."
Lisa, Mon 5th December '16
"Delivery was very prompt and well packaged.delighted with glasses, good quality at a very competitive price.Have recommended your company to a few people and would not hesitate to purchase from you again."
margaret bratton, Mon 5th December '16
"Delivery was so fast only took 4 days, packaging is ideal. Impressed with quality."
Roisin egan, Sun 4th December '16
Linda Hogg, Sun 4th December '16
"Ordered Gin Glasses which were reasonably priced and just what we were looking for. Order received within the schedule advised by drink stuff. Love the glasses, great service."
David Joiner, Sat 3rd December '16
"Fantastic products and fantastic service would definitely recommend the company to anyone, thanks."
Pam, Sat 3rd December '16
"I have been looking for 10inch square plates for a while as I wanted them a bit smaller than a full size dinner plate. They are not quite as slender as I would have liked but they are fine for everyday use. The service was great and they came well packed."
Trish Porter, Sat 3rd December '16
"Don't have to be trade to make a purchase. Speedy delivery, well packed and great prices. Highly recommended."
Vanessa, Thu 1st December '16
"I found your website by happy accident when looking for a gift, the goods arrived ahead of time and were very well packaged. The cocktail set and optics were way better than I expected for the price - I have no hesitation in recommending your company"
Jenny Marlow, Thu 1st December '16
SIMON MATTHEWS, Thu 1st December '16
"I asked to be emailed when this item was next in stock. This process was efficient and timely. The price of the item was competitive and the delivery was speedy. Thank you."
Paula Holford, Wed 30th November '16
"I ordered 2 sets of brandy warmers online which arrived within 2 days of placing the order. Although they were packaged really well, one set was broken. I telephoned the number supplied on the delivery note and was offered an immediate refund or replacement. I didn't even need to return the broken one. Not many places offer this service. Very impressed and will use this company again."
Yvonne Bartley, Wed 30th November '16
"Delighted with the product. Also delighted with the service. Keep up the good work. Thanks."
Marlene Johnstone, Wed 30th November '16
"Thanks you so much for your great service and very fast delivery. I will definitely be purchasing further goods. 😁😁😁"
Fiona Boyle, Wed 30th November '16
"Fast and efficient service. Excellent choice of merchandise, pleased with everything I ordered."
Nicky Kirwan, Tue 29th November '16
"Great for keeping wine cool in the glass and delivery was very quick."
Richard mcglaughlin, Tue 29th November '16
"I was searching for inexpensive party glasses and called for advice on shape and volume of your highball glasses. The person I spoke to took a lot of time and trouble to make sure that I got exactly what I wanted. I'm very pleased with my glasses and will recommend you to others."
Jilly Watson, Tue 29th November '16
"Great service, very well packed, quick delivery.Thank you."
Agnieszka, Mon 28th November '16
"After searching for a punch bowl for ages I finally found one without breaking the bank! It will be very useful when the family get together for Christmas. Thank you drink stuff for your prompt ,efficient and professional service in handling and delivering the order! Would recommend it highly."
Mrs S Barlow, Mon 28th November '16
"Goods arrived within the time specified ..easy to use website...would definitely recommend""
tracey jones, Mon 28th November '16
"Love the sight, easy to negotiate and clear detailing. Delighted with all the updates and the quirky additions some of which are very eye catching or just fun."
Mary Robinson, Sun 27th November '16
"I saw these glasses in a wine bar in Ascot 2 years ago and LOVED them. I eventually found them on ''Drink Stuff'' and I am thrilled with them. They were well packaged and arrived promptly. Would definitely recommend."
Julie Lockett, Wed 23rd November '16
"Very happy with my order. Bought 2 items for my partner for Christmas and can't believe how cheap it was for such good quality items. Thank you"
Katy smith, Wed 23rd November '16
"Happy and impressed with overall experience using drinkstuff, communication excellent, item was delayed due to stock levels informed very step of the way until dispatch & delivery which was upgraded free of charge."
Emily Knight, Wed 23rd November '16
"Goods arrived within the time specified ..easy to use website...would definitely recommend"
Lynda Hare, Tue 22nd November '16
"Unfortunately the goods arrived damaged. They arrived on a Saturday so I could not report it until Monday morning. The person I spoke to immediately offered a replacement or refund, I opted for a refund as the product was not suitable for the type of use I wanted it for. The refund was back in my account within hours. I would not hesitate to use this company again. Excellent customer service. Thank you"
kevin Hallworth, Tue 22nd November '16
"I placed my first order with Drink Stuff last month and purchased the champagne bucket and stand as a house warming gift for my friend. It arrived within 2 days which was great. When I got it, I noticed it had arrived without the handles on the bucket. I phoned them and left a message, a lady phoned me back straight away, apologised and got the missing parts in the post for the next working day. Since then, a few people I know have ordered from Drink Stuff before and they have also said it's great service. I will 100% use them again and would always recommend."
Ellis, Mon 21st November '16
"We ordered this as a gift. It came in good time, it was well packaged."
Paul, Sun 20th November '16
"Great value for money. Ordered 6 Gin glasses. They arrived in 3 days and are of really good quality. I will use this company again"
Mrs B Stokes, Sun 20th November '16
"Paid 5.00 for delivery and the box was thrown in a plastic bag and put in my lawn. the box itself was damaged, torn and broken. cheap product really overpriced. do not order from here!"
drinkstuff says: We have contacted the customer by email as we were not advised of any issues with the order and advised how we are going to proceed.
cara, Sat 19th November '16
"The Rubber service Bar Mats are absolutely fantastic. Works really well and so helpful. I have ordered more."
taher, Thu 17th November '16
"Great service, very well package. This is the second time I have ordered this product from you and both times have been very pleased."
Anthea Moore, Wed 16th November '16
"The cocktail set is of high quality and contains everything needed to make cocktails with the exception of glasses."
Ros Hunter, Wed 16th November '16
"I had fantastic service from start to finish. Staff are friendly and could not help me enough. It was great being able to select individual items and delivery was quick and easy .Thank you ."
Gina Griffiths, Tue 15th November '16
"I have ordered from drinkstuff on several occasions and never had a problem. On this occasion there was an issue, which I phoned up about. The lady I spoke to on the phone was very helpful, polite and understanding. She said she would rectify the problem and she was true to her word. I will certainly continue to use this company and have no hesitation in recommending it to others."
Gail, Mon 14th November '16
"Excellent quality, delivery on time. Will use this company again."
Moira Colvin, Mon 14th November '16
"WELL PLEASED WITH ITEMS.NO WORRIES WITH THIS SELLER.EXCELLENT.ALL STARS.A******"
JUNE HARVEY, Mon 14th November '16
"I have ordered twice with drinkstuff and and thrilled with the glasses and wine carafes that I have bought. The website is easy to navigate and the order arrived only days later with excellent packaging. The quality of the glassware is fantastic and you get excellent value for money. I would not order glassware anywhere else now. Thank you drinkstuff."
Leslie Blezard, Mon 14th November '16
"Bridget was helpful with responding promptly to my email queries and was also very helpful over the phone with my queries. Once fridge arrived I noticed a problem. Steph was prompt at addressing the issue and getting a replacement immediately sent out for next day delivery and collection of the original conveniently took place at the same time by the courier. Happy with service and products and friendly helpful staff."
KRUPALI, Sun 13th November '16
"Love the glasses I purchased, very good quality, quick delivery. I will be ordering more glasses very soon."
Lisa Riddell, Sun 13th November '16
"Fast delivery. Thank you."
Magnus Karlsson, Sun 13th November '16
"the items ordered were delivered on time and safely, all the products were as expected and we are very pleased with them and the service we received."
gary williams, Wed 9th November '16
"Brilliant service and extremely fast delivery, amazing choice of syrups for coffee. Pricing very competitive, customer service second to none. Well done drink stuff!! Keep up the good work 😀😀"
Rosemary Mehmet, Tue 8th November '16
"Delighted with products purchased and first class service from company. Fast delivery, definately recommend."
Denise milne, Mon 7th November '16
"Good value cocktail sets. Great service, keep up the good work!"
Julie Connell, Sun 6th November '16
"I ordered one single seat and one Two seater Premiere home cinema seats. I couldn't find any similar from Finnish market, but I'm glad I found drinkstuff web page and product. These seats are just great. I just assembled them today, so I don't have a long experience of them but so far I'm very pleased. During the next week I'll set up my projector and loudspeakers to test the seats in real function."
Juha Lehtikuja, Sun 6th November '16
"Customer Services handled my complaint very well and the damaged items were replaced very promptly . All well packed. The glasses are just what I need and are of very good value."
Andrew Jude, Sun 6th November '16
"Great and prompt service."
Brian Stephenson, Sun 6th November '16
"Great service. Order in perfect condition. Thank you."
Discover Sherry, Sat 5th November '16
"Fantastic Online Shop. Great Variety of items. Great prices."
linda wands, Thu 3rd November '16
"This item arrived before time stated, was perfectly packed to avoid any damage. These have been purchased as a gift and are of good quality. Will definitely use you again for unusual gifts. Very pleased."
Ann Crew, Wed 2nd November '16
"Great service, all goods as described and arrived on time. Don't waste time on ebay trying to find items cheaper - head straight to drinkstuff!"
jason leake, Wed 2nd November '16
"Goods arrived quickly and are good quality. Great customer service. Thank you."
Fennella Mansfield, Wed 2nd November '16
"Found the service and the item ordered both first class"
Tim barker, Tue 1st November '16
"Thank you Drinkstuff for your fast and efficient service, the mini fridge was ordered online and delivered within three days. The fridge is what it says it is on your website and will be a very useful addition to my b&b. Can not fault you, hence 5 stars."
Jenny Nankervis, Sat 29th October '16
MRS A P HILL, Thu 27th October '16
"Any quries are dealt with almost immediately and any replacements dealt with swiftly and has been quick and efficient delivery. The products I've received have been of good qualty and what I expected. I will definitely be shopping here again. Very pleased"
Kerry, Thu 27th October '16
"Delighted with item and with customer service. Very good. I will most certainly use the company again."
Julie Smithson, Tue 25th October '16
"The wine rack is perfect. Everyone has commented on how lovely this is. It really finishes off the kitchen beautifully. The only problem is that it has to stay full which is very difficult in our house. Going to have to ban my friends from coming round for a glass of wine now. (Unless they bring their own). A huge thank you for a quality item at very reasonable price."
Frsn clegg, Mon 24th October '16
"Fantastic mirror ball drinking cups. Every home should have them. Order smooth and delivery swift. All great."
Clare Burgess, Mon 24th October '16
"Found bar stuff on line, just needed some bits and pieces for the pub, good quality, very good prices, delivery was quick. Will be using drinkstuff again in future."
sally murray, Mon 24th October '16
"Great service and packaging outstanding."
Anne Falconer, Sat 22nd October '16
"Great price, great delivery times, great customer service! Will definitely be back."
Katie Gotheridge, Sat 22nd October '16
"I have ordered goods from Drinkstuff before and have been pleased. This time I ordered two wine boxes with accessories as gifts and they were much more stylish and better quality than expected. Notified at all stages of delivery which was prompt and on time. All in all, really impressed with product and service."
Sharon Stephens, Sat 22nd October '16
"I had the most pleasant dealings with a very helpful agent. Very helpful and polite. I would recommend the company to anyone."
Mr David Brown, Sat 22nd October '16
"They were sent just in time, they look very nice and strong at the same time and are perfect for client meetings. We are very happy with them!"
Stanhope Capital, Thu 20th October '16
"Really pleased with my purchase, lovely item and great communication! Really wide range of products and plenty of choices! Keep walking and entertain the customers!"
Aleksandar, Wed 19th October '16
"Fast efficient service, good value and great gift ideas."
Angela Mitchell, Sun 16th October '16
"I purchased a 3 bottle wall mounted rack. It wouldn't screw together and would not hold any bottle. I was sent a replacement, but the same problem occurred. I recommend a different retailer."
drinkstuff says: We can advise that the supplier on this item has been notified and is looking into the matter. We issued a refund to the customer once we were advised the replacement we sent was faulty.
Will Davis, Sun 16th October '16
"Awesome service, product and super quick delivery!! will definitely be coming back for more!"
Lyci, Sun 16th October '16
"makes a change to use an easy follow, honest website that is then backed up by a fantastic and efficient delivery. The order was packed well and exactly as described."
Russ Smith, Sun 16th October '16
"It's the first time ordering with drink stuff, my first order was sent to me with the wrong contents, I then sent one email and straight away they emailed me back dispatching my actual order which I received promptly! Thanks drinksstuff! Mistakes happpen and you were on point with your response."
Tania Trustum, Sat 15th October '16
"I bought this set as a birthday gift for my son. He was extremely pleased with this unusual gift and is working his way through the book!!"
Margaret Kerr, Sat 15th October '16
"The items I ordered were not to my liking therefore I sent an email to the returns address before sending anything back as instructed on the customer service page only to hear nothing back so instead of waiting for a response that I clearly wasn't going to receive I sent the item back tracked for a full refund and emailed customer services telling them I had done so, again I heard nothing. In the end I had to call the company just to get a response from them and they confirmed they had received the item and issued a refund. Despite having never received a reply to either email they are quick to email me for feedback !!!"
drinkstuff says: We will contact the customer directly regarding the comments you have left.
Sarah Kennedy, Sat 15th October '16
"great service & good quality"
Joanne Smith, Thu 13th October '16
"Very professional. My order was delivered When they said it would be. Will definitely use again."
Steven parker, Thu 13th October '16
"The lady I spoke to was very pleasant and diligent and helped me to get an urgent order into London via next day delivery. A gift for a very happy friend. Would definitely use drinkstuff again, and recommend them to others. Curtis"
Curtis Ryan, Wed 12th October '16
"Product was all good, delivery was fast."
Dean, Tue 11th October '16
"Excellent service and prompt delivery. If only all online business was like this."
Geraldine Long, Tue 11th October '16
"Excellent product; fast delivery."
Ernest Bullock, Mon 10th October '16
"Just a bit of a mess really. Initially I put the wrong post code due to a typo (my fault granted). I would expect that the address would be checked as a result but instead the parcel was just left at a random address. I was away for 2 weeks and got the message that the parcel was delivered but on my return and talking to my customer found out it had not been received and then discovered what had happened. I called you to explain and the first attempt to rectify the problem was to get the courier to go back and pick up the parcel and redeliver. A week later I'd heard nothing and checked on progress and nothing had been done. Attempt two to resolve issue was to re-order and deliver with the correct postcode. On contacting my customer the next day delivery you offered was not convenient so I called to amend to following day. This cancelled postcode change so I got a message saying again there was no one at (false) address so they had not delivered. I called and got the postcode changed again and delivery was booked to the correct address. I then get call the next morning and you only have 3 of the 5 coolers in stock. After everything else I was pretty annoyed. So as it stands my customer was waiting nearly a month for something I promised them and I now don't know when the rest of the order will be delivered. Please get in contact ASAP and I look forward to getting my full order fulfilled. I'd like to add I spoke with Steph who was extremely helpful and did what she could to rectify the issue. There just seems to be way too many steps in the process of getting an order out where something can go wrong. Reagrds Toby"
drinkstuff says: We have contacted the customer directly to sort the issue out and will advise on the missing items.
Toby, Mon 10th October '16
"Drinkstuff have quality products and deliver goods very promptly. The 35ml pourers are a great addition to my bar alongside the colourful unbreakable shot glasses. Highly recommend and will be purchasing again. 5 star service."
Rikki, Sun 9th October '16
"Great with champagne. Was a great treat for a weekend getaway"
annette harris, Sun 9th October '16
"good service sorted every thing out ok"
steve hardiman, Sat 8th October '16
"The Items were as described , very quick delivery , fun ,good quality items . . I Would recommend this company and I would use them again .All items were packaged well. Everyone Loved the fish bowls Thank you"
kim Hoare, Sat 8th October '16