Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Was delighted with my set but there was a part missing and I had to phone and get you to send it out in the post as it was for my husbands birthday. I can't understand how the person who wrapped it did not notice it was missing!"
Alison Cairns, Sun 4th September '11
"Great prices & service, wouldn't hesitate to use again."
Chris Murray, Sun 4th September '11
"The online ordering was easy and straight forward. We had some glasses short in the delivery but a quick call to the lovely people in customer services sorted that out and we got the rest of the order the following day. We will definitely be using you again , thanks drinkstuff Andy ( Annabellas)."
Annabellas, Sun 4th September '11
"Very pleased with speedy delivery to France and safe packing - huge box!! Very reasonably priced high quality polycarbonate glasses for by the pool. 3 times the price for simiilar items ordered in France with similar postage & packing costs."
365 Holidays in France, Sun 4th September '11
"Excellent service and good value. Thank you, we are all very pleased."
Mrs Margaret Silver, Sat 3rd September '11
"I have ordered goods from drinkstuff in the past and, as with this order, have always been impressed with the quality of their products, their customer service and their value for money. This order was for Ballon Champagne Flutes 6oz / 170ml
. The order arrived promptly. It was well packaged and the glasses were as described. - simple, yet elegant and at a great price. Just what I'm needing for a party in a couple of weeks time. Thank you."
Bev Dalgleish, Sat 3rd September '11
"Fantastic service. Product exactly as expected and delivered within the timescale promised."
Jane Fearnyough, Sat 3rd September '11
"Excellent service and products. All good in every way."
Jim, Thu 1st September '11
"Excellent quality glasses. One was broken on arrival but replaced immediately on request, no quibbles. Good service, recommended."
Simon Airey, Thu 1st September '11
"Over the past few months I've ordered various items from Drinkstuff including wall mirrors
, ice scoops
, ice buckets
and drinking games
. I would not hesitate too recommend them to anyone. Service and packaging is first class. Keep up the good work."
Les Bond, Thu 1st September '11
"Excellent company to deal with. The items were dispatched very quickly, and they were extremely well packaged as I ordered 3 glass items. Would definitely use again."
Simon Price, Thu 1st September '11
"Items exactly as described and delivery prompt. I am very pleased with my purchase."
Carmen Steele, Thu 1st September '11
"The yard of ale
proved to be an amazing 21st pressie, he was thrilled!!"
Sarah, Wed 31st August '11
"Loved the cake dome. The description was spot on and delivery was exceptionally fast. Many thanks"
Tamsin Preece, Wed 31st August '11
"I ordered the fish bowl
and alcopop straws
for my daughter's 18th birhday. They were a great success! I think the cocktail I made was rather potent but it was enjoyed by all. Good Fun! Delivery was excellent, very prompt."
Nichola Turner, Wed 31st August '11
"Very happy with prompt delivery, just waiting for first freeze!"
Adam, Wed 31st August '11
"Very good equipment and fast delivery! It's worth it!"
Fabricio R Campos, Wed 31st August '11
"Thank you for an easy, pleasant transaction. Excellent seller. A++++++"
Piotr, Tue 30th August '11
"Very speedy delivery and great value. I'm really happy with bar stools and even managed to build one!"
Gill Sharma, Tue 30th August '11
"Delivered within 2 days and well packaged. Reasonable price. Very good service and would definitely order again from them."
K Wilkinson, Tue 30th August '11
Al Berwick, Tue 30th August '11
"Verry happy with the deal. Super fast delivery. Great knife. I would recommend your firm to anyone."
Christopher Field, Tue 30th August '11
"Good value. Ideal for my sons 'party' while his parents are away!"
Debbie, Tue 30th August '11
"Everything ordered and delivered very quickly."
Russell Stockton, Tue 30th August '11
"The Neo Link
letters did exactly what they said. I purchased these for a home bar
, and it looks great. They are easy to put together and it looks really effective. Delivery was fast and after sales was excellent. I will be back. "
Penny Byerley, Tue 30th August '11
"Absolutely thrilled! Brilliant service, very speedy. Can not fault at all."
Caroline Wills, Tue 30th August '11
"Very good product, very fast delivery."
Alex, Tue 30th August '11
"Ordered these juice/water jugs, they are perfect for the purpose needed and very good value. O.K I paid the extra to have quick delivery which brought the price up a bit, but that was my choice. All in all a great service and product."
Judith Maggs, Mon 29th August '11
"This is the 4th time I have purchased something from this company and I have never had the slightest issue with any of these dealings. Products are of a high standard and delivery is always fast and products are very well packed. I would highly recommend them and often have."
Alex, Mon 29th August '11
"Easy website to use, goods well packed and arrived very quickly. Courier very polite."
Alison Robinson, Mon 29th August '11
"I ordered some stuff from Drinkstuff for my 40th birthday party. I expected the goods to arrive as they said but they arrived early than expected. Thats what I call it a very good surprise and service. Better to arrive early than late. Thank you."
Ayu Bradshaw, Sun 28th August '11
"My order arrived within a few days. I was pleased with most of the contents but one of the glasses had a small chip. When I brought this to the attention of Customer Services, they immediately apologised and sent me a replacement within a day. Great to have such prompt and friendly service (and the chipped glass has been recycled as a rather fetching pot plant ornament!)."
Darci Bysouth, Sun 28th August '11
"Excellent company to deal with. Goods well-packed and delivered quickly. Would order again if necessary."
Joyce Pavier, Sun 28th August '11
"Excellent service and paper plates
Bill Morgan, Sun 28th August '11
"Very quick delivery and reasonably priced glasses. Many thanks for good service."
Mim Nash, Sun 28th August '11
"Good service, pleased with product and will order again."
Julie Bush, Sat 27th August '11
"I've ordered from Drinkstuff twice now and have been thoroughly satisfied with the products.I am very happy with the pricing and astonished at the swift delivery [via courier too, no less]. The packaging is excellent to the excess. I suspect that you could find a chip in 'The Star Of India' before you'd receive a delivery from Drinkstuff with a broken item inside! Top marks, earned and well deserved. Bravo!"
Andy Holder, Sat 27th August '11
"Very efficient, goods received on time."
Iain Williamson, Thu 25th August '11
"Great customer service.People actually responded to the emails I sent which was great! Great product, well packaged and a good price."
Melanie Azzopardi, Thu 25th August '11
"Easy to find what I wanted, prices superb, delivery in a blink of an eye. So smooth and stress-free. Thank you for a fantastic shopping experience."
Claire, Wed 24th August '11
"This company's customer service is second to none. Sent replacement parts instantly and without hassle. In this day, when service is often poor, I can readily recommend Drinkstuff to anyone for speed of delivery, quality of service and price."
sandra speight, Wed 24th August '11
"Really helpful service as Drinkstuff delivered at a time and date convenient to me. It was fast delivery and extremely well packaged. Delighted."
Colin O'Donnell, Wed 24th August '11
"Found this website by accident, I have to say the service & communication was excellent. Thank you very much for an easy transaction."
Janet Martin, Wed 24th August '11
"I had ordered a brass door plaque but received a knife which was concerning that the order could be so wrong. However when I rang to explain what I had received, the lady I spoke to was brilliant and sorted out my correct order straightaway and apologised for the error so this part of the process was really good."
drinkstuff says: Thank you for you feed back Jane. We apologise again for sending the incorrect item and we are pleased to hear that you are happy with how this was resolved.
Jane Bailey, Tue 23rd August '11
"Lovely item, excellent quality."
Jane Bailey, Tue 23rd August '11
"I was most impressed by the speed with which your cake domes reached me. My daughter runs a cake-making business and needed some cake domes for a stall she had at the recent Bristol Balloon Fiesta. She was very pleased with them and they enhanced the appearance of her cake display no end. Thank you very much."
John Humphries, Tue 23rd August '11
"Excellent and efficient service. The glasses were just what we wanted. Thank you."
Margaret Harriss, Tue 23rd August '11
"Easy to order online, product delivered much quicker than expected. Good quality and therefore value for money"
Andrea House, Tue 23rd August '11
"The service was excellent and the website easy to use. The order arrived well packed."
Veronica Siney, Tue 23rd August '11
"Great quality product with super fast delivery. I will definitely be using DRINKSTUFF again!"
Adam Steel, Tue 23rd August '11
"Prompt and efficient service. Glasses were very well packed, so no breakages!"
Rob Steel, Tue 23rd August '11
"The product I ordered came at a great price and arrived really quickly. When I had an after sales query the staff at Drinkstuff responded and rectified it within 24 hours. A most welcomed experience."
Dominic Harrison, Tue 23rd August '11
"Quick delivery and very well packaged."
J.Stephenson, Tue 23rd August '11
"Very pleased with fast service and items. Will deal with again. Many thanks."
Andrew Davis, Mon 22nd August '11
"Excellent service, and excellent products! I could not have asked for better service and the delivery was exacty as stated. I will definately use Drinkstuff in the future."
Andy Bennison, Mon 22nd August '11
"Really pleased with the ice bags. It saves all that running back to the fridge as I haven't room for standard coolers."
Tee Daniells, Mon 22nd August '11
"I live in Norway so before I go to England to visit my parents I order from Drinkstuff. I order lots of bit and pieces that fit in my suitcase so I can take back with me. I have always been pleased and the delivery is always quick. I recommend drinstuff.com to all my friends."
Luke thurgood, Mon 22nd August '11
"Perfect product ,fast delivery ,great price!!! "
Joanna Kwiatkowska, Mon 22nd August '11
"I ordered 16 miscellaneous cocktail glasses and a shaker set as a gift for a friend. The package arrived on time and although I opened it to check that the contents were OK, I was so impressed by the quantity and volume of packaging that I simply sealed it back up. The box is being shipped abroad soon and I feel very confident that it will arrive with all glassware entirely intact."
Sinead O'Sullivan, Mon 22nd August '11
"Excellent service. Reasonable prices and quick delivery."
Ms Kerry Jackson, Mon 22nd August '11
"An excellent fast service. A pleasure to do business with. I will use your company again."
Andrew Hamilton, Mon 22nd August '11
"Fast service, excellent product."
Peter Welford, Sun 21st August '11
"Reasonably priced and decent size with drip tray insert. Keeps ice cool and solid for hours."
Maeve, Sun 21st August '11
"Excellent service, very fast and very well priced. Will be using Drinkstuff again almost certainly."
Ashley Fisher, Sat 20th August '11
"I ordered some glasses. It was worth the money as the glasses look great and are perfect!!"
Lydia, Sat 20th August '11
"Will definitely return for any drink related product."
Edward Synge, Sat 20th August '11
"The delivery was faster than expected and the item was exactly what I wanted."
Marilyn Wingrove, Thu 18th August '11
"I had a few problems at the start but was dealt with well and very quickly. Good service."
Mary Whelan, Wed 17th August '11
"Thank you for a prompt dispatch. It was delivered to my place of work, not something I've done before but will definitely do again. They were well packaged and were exactly what I wanted. Thank you very much."
caroline hodgson, Wed 17th August '11
"Excellent service, delivery as promised and products are very good. Would use this company again for our next beer festival"
Phil Page, Wed 17th August '11
"These beer bags are exactly what we wanted to put beer on the tables in a nice arrangement at my daughters wedding. Crystal clear and practical, very nice. Fast and efficient service and a quality product at a very reasonable price. I will definitely use this company again."
Colin, Wed 17th August '11
"Fantastic service, ordered 4 stools and they were delivered in less than 24 hours, absolutely amazed and very impressed. Excellent service, shame I can not order everything through them."
Susan Skinner, Wed 17th August '11
"My glasses arrived intact despite plastic 'airbag' padding only on top and at sides. The 2 boxes of 6 were unprotected below and at the other side(s) except for their own boxes which are simply thin cardboard (with dividers inside). Maybe this always works but there is a lot of handling involved from pick up to depot onward depot and then as I missed the driver, unload from that van to our local depot where I collected. As I said all in good condition so constructive criticism only. Thanks."
drinkstuff says: Thank you for your feedback Eric. We apologise that there was no packaging underneath the glasses but we are pleased to hear that they got to you in one piece. We have passed this information on to our warehouse manager who will provide further training to eradicate this happening again.
Eric Moreland, Wed 17th August '11
"Very fast, very efficient service. Everything in stock and very well packaged. Will definitely use again. Thanks!"
Mrs Lyn Thorpe, Tue 16th August '11
"Very good service. Could not complain. I ordered late one day and they arrived the next. I will use them again."
Colin Brown, Tue 16th August '11
"Very good and fast delivery."
David, Tue 16th August '11
"Completely satisfied with the optic and holder I purchased. Delivery was good, price was good. I'm happy."
Alison McFadyen, Tue 16th August '11
"Very quick delivery."
Albert Stevenson, Tue 16th August '11
"Quick delivery and a great service, will definitely use again."
Lucy, Tue 16th August '11
"I have looked for the slim glasses I wanted in all the shops in Newcastle and was unable to find them. When our son was home he went on the internet and found that your firm could supply them. We ordered them and they were delivered within 48 hours which I thought was excellent service. I am thoroughly delighted with the glasses which I was unable to find anywhere in this region."
Carol Walton, Tue 16th August '11
"This order wasn't without its problems. Firstly the packaging of some of the 'small parts' meant that the spouts were jammed in one of the connecting tubes to the fountain. However, one phone call to your company resulted in prompt action - I had a return phone call within 30 minutes and a new set of the appropriate parts were posted out to me 1st class. On receiving these parts the cocktail fountains was then 'built' but when switched on did not work! The liquid would just not go up the tube and around the fountain. Waited patiently over the weekend and 1st thing Monday morning rang your company again - we wanted the fountain for the forthcoming Saturday for my daughter's 21st - and once again, with prompt service a new 'base' for the fountain was sent Special Delivery which arrived the next day. This time it worked - thankfully! During this process which could have become rather tiresome and frustrating I dealt with a girl called Sophie who was 1st class in her approach to me as a customer and I would like to make a special mention as to how helpful and understanding she was with regard to this order. I will send her a separate e-mail direct to thank her - it is rare in this day and age to have such good customer service, so my thanks to her."
Mrs J Nutter, Tue 16th August '11
"Great company, great service. Will definitely use again!"
Emma Clark, Tue 16th August '11
"Very nice/durable glasses for an Irish coffee. They were despatched very quickly too."
Niall Higgins, Mon 15th August '11
"Good communication from this company and always fast delivery of goods."
H Stevens, Mon 15th August '11
"I ordered a no. of different items and they are all very good quality. My order was shipped very quickly and I am very pleased with everything I purchased."
Jim Murphy, Mon 15th August '11
"Great communication when asking clarifying questions, thanks. Very quick delivery once order was placed."
Jackie Skinner, Mon 15th August '11
"Ordered poker card guard, which arrived in 3 days. Great product, however it was supposed to come in a presentation box. As it was a present I contacted to see where the box was. No fus at all, apologised for the mistake and sent out straight away, arrived in 2 days. Although missed from 1st delivery, great service as usual. Anyone can have a mishap, it's the rectifying that separates service from great service."
Richard Hardy, Mon 15th August '11
"Excellent: Efficient and fast service. All packed very well and good quality. Have just ordered another 2 bar stools to go with the 6 we already have from you. Would definitely recommend you."
Karen Grubb, Mon 15th August '11
"Always a pleasure do business with this company. Great products at very competitive prices. They always deliver quickly."
Jackii Roberts, Mon 15th August '11
"Excellent service and product. Thank you."
Eric Gabriel, Mon 15th August '11
"Thank you for your fast service. You did what you said."
George Mckie, Mon 15th August '11
"Ordered online, package delivered within a couple of days no hassle and all went very smooth. Very good service and products will definately use again."
G. McKie, Mon 15th August '11
"Delivered rapidly & was the cheapest I could find on the internet. "
Ian Cardwell, Mon 15th August '11
"Fast delivery, nice people and good quality. Problem with one chair but sorted straight away with no questions. Made a good change to deal with a company like this."
Frank Hazell, Mon 15th August '11
"I have ordered twice from this company, however the second time there was an error with the quantity delivered. The company was quick to resolve the problem and the rest of the order arrived without delay. I would be happy to recommend "Drinkstuff" to anyone looking to buy what they offer. Also the delivery charges, as I live in France, were extremely good."
Catriona Holmes, Sun 14th August '11
"Goods just as described and reasonable price. Order was received promptly, but with one item missing. However item sent very quickly once I rang to inform of the shortage."
Ms J Potts, Sat 13th August '11
"Really pleased with my order from drinkstuff. Fast professional web purchase. Amazing range of products at discount prices."
Lou, Sat 13th August '11
"Super easy to order online and box arrived next day in time for the party. I had to return one item as smaller than expected and this was dealt with promptly - definitely recommend these guys."
David, Thu 11th August '11
"Very happy with the glasses that we bought. They were well packaged and were all perfect when we opened up the box."
Amanda, Thu 11th August '11
"Prompt delivery well packaged"
James Stephenson, Thu 11th August '11