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Online since 1998
01763 264 280
Online since 1998
01763 264 280
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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.


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"I was very satisfied with the service I received. Although one item was damaged, you dealt with the situation really well and immediately dispatched a new one."
Ciaran Lebrun, Tue 14th February '12
"I am so glad that I found you! A magnificent selection of items to choose from and I was certainly very, very happy with the glasses that I ordered from you. Praise should also go to your wonderful Customer Service, who are UK based, friendly, professional and extremely efficient. An all round excellent buying experience and I shall be back for more."
Jane Parker-Smith, Tue 14th February '12
"Nice packing and quick delivery!!"
Sharon, Tue 14th February '12
"I ordered the Bomb Shotz Clear 3.7oz / 105ml (Pack of 50) for a birthday party full of people fond of shots. They went down a storm and performed exactly as meant. The delivery was more than prompt (ordered on the Wednesday arrived on the Thursday). As always brilliant service from drinkstuff."
William Cameron, Tue 14th February '12
"Excelent delivery speed, cost and service in general. Thank you. Just in time for fiancé's birthday."
T Ross, Mon 13th February '12
"Very pleased indeed with my order and the speed and efficiency with which it was handled. Thank you."
Damien Mead, Mon 13th February '12
"Great company. Fast delivery. One of my products was damaged on delivery, I contacted them and no questions asked a replacement was sent the next day. That's what I call a great service. Thank you."
Mike Fielding, Mon 13th February '12
"Glasses were just what I wanted. Service was prompt and efficient. I would definitely recommend Drinkstuff!"
Tina Hill, Mon 13th February '12
"Like the product, sent well packed and promptly."
Casie Allan, Sun 12th February '12
"Very good service including delivery. Very pleased with the Last Orders Bell which will grace our home bar really nicely thank you."
Julia Watkins, Sun 12th February '12
"Great product and great service, thanks."
Andy Allman, Sun 12th February '12
"Received everything on time and in perfect condition. Will certainly use this site again."
Pearl Whyte, Sun 12th February '12
"I ordered on Sunday afternoon and the items were with me on Tuesday morning."
Roger Hopes, Sun 12th February '12
"Very pleased with service and communication. Goods arrived when stated and were just as advertised. A very pleasant web ordering experience!"
Ceiridwen Edwards, Thu 9th February '12
"Very quick and easy online purchase, and great contact throughout to let me know what was happening with the order. The company would get five stars but one of the wine cooler bags we bought had a small leak! Other than this very good service from drinkstuff."
drinkstuff says: We're sorry that your Ice Bag arrived to you in this condition James. We hope you have now received your replacement Ice Bag and are enjoying some chilled drinks!
James Bowie, Thu 9th February '12
"This was my second order, and therefore eligible for £5 credit, however I forgot at the last minute to add the code. Contacted sales, to be told it could not be taken off afterwards. Dont see the problem, other companies do it. This would have made me give AAA++++ for service, but it leaves me wondering!!!"
drinkstuff says: We're sorry that you missed applying the £5 discount on to your order Brian. Unfortunately once the order has gone through and payment has been made there is no way for us to alter payment details for that order.
Brian Hughes, Wed 8th February '12
"Glasses ordered rather late in the day, and we still got next day delivery. Well done thanks."
Morag, Wed 8th February '12
"A1 magic service."
Derek Maudsley, Wed 8th February '12
"Excellent transaction. Good communication, would recommend."
Lindsey McGibbon, Wed 8th February '12
"Order was delivered promptly, as advertised, and very well packed. I have no hesitation in throroughly recommending drinkstuff for my, or anyone else's, requirements. A job well done. Thank you."
Stuart Harvey, Wed 8th February '12
"Drinkstuff had what we wanted in stock at a good price. Ordering from the website was straightforward, and delivery was quicker than advertised."
Ian Miller, Mon 6th February '12
"Product arrived as ordered, very promptly! Would buy from this company again without hesitation!"
Becca Moore, Mon 6th February '12
"Your product was ideal, but unfortunately it was too big for the cabinet in my caravan. Thank you very much for a quick delivery. Mrs A Hill"
Anne Hill, Mon 6th February '12
"I found glasses on drinkstuff that are hard to get in the local stores where I live. Really satisfied with the service, price and time for delivery."
Wilhelm, Mon 6th February '12
"Fast delivery, great product x"
Jamie Longstaffe, Mon 6th February '12
"I'm more than happy with the service received. The delivery company had an issue finding my house but this was resolved quickly by Sharon in customer services who kept me up to date by phone and email. Thanks!"
Matt Shaw, Mon 6th February '12
"Good value for money and good service. Received the items within 2 days form placing my order."
Mitch, Mon 6th February '12
"The bar stool was the cheapest I could find it anywhere online, is a great quality item & looks good. The packaging was just brilliant - it would have survived being dropped from a tower block I think. Great service. Great item."
Mr Curtis, Mon 6th February '12
"Love it, thanks very much."
Lesley, Mon 6th February '12
"I was very pleased with this product, delivery was prompt and reliable. I would buy from drinkstuff again."
N O'Connor, Sun 5th February '12
"Great and easy 2 use website, found everything I was looking for and at good price. I have recommended it 2 a friend. I'm happy I came across the website, once again great site 2 visit :) ;)."
Eamon Brennan, Sun 5th February '12
"Items were easy to find on the website, there was choice. Good value, delivered quickly."
Carole Legon, Sun 5th February '12
"Excellent service, speedy delivery and great communication!! Will use again the next time I have a cocktail party ;)"
Emma, Thu 2nd February '12
"Very satisfied. Product arrived a day earlier than estimated."
Carlos Jose, Wed 1st February '12
"I ordered the ice bucket from you and was very pleased with your prompt service and the quality of the goods ordered."
C A Melsom, Wed 1st February '12
"drinkstuff is a rare company with very high standards of dealing with its customers. Their service is excellent but their after-sales customer care is quite outstanding. Their staff are both courteous and efficient. I shall have absolutely no hesitation in returning to them again and again."
Dr C B Chinoy, Wed 1st February '12
"The communication and service from this company was excellent and they offered a wide range of goods. The glasses were beautifully designed, of very good quality, and offered at a reasonable price. My order arrived quickly and was well packed. Drinkstuff has a good 'follow up' policy and I have since received offers from the company but they are not intrusive. I would definitely highly recommend this company."
Mrs Jean Wiss-Rogers, Wed 1st February '12
"All the items came really quickly with updates while they were on the way. Well packed and all in perfect condition. I was really pleased with everything I ordered, all good quality items and very reasonably priced."
Bridget, Tue 31st January '12
"Wanted a small beer / wine fridge to install in a new kitchen, good choice on the website and also found several other items that proved useful. Hadn't thought to use this site to help equip a domestic kitchen but ended up finding all sorts of useful items i.e. bar runners to protect my new work surfaces! I work shifts so paid for next day delivery to make sure that items turned up on a day when I would be home. Items arrived before 10 a.m. leaving me the rest of the day to go out. In summary, good choice and reliable delivery. Many thanks, Matt."
Matt, Tue 31st January '12
"I ordered products from drinkstuff and they were delivered within 24 hours. I was very impressed with this service. Many thanks, Katrin."
Katrin Adams, Tue 31st January '12
"I was extremely pleased with the quality of the product I bought, it was fantastic value for money. The speed with which it was processed was fantastic. I would not hesitate on purchasing another product from you, I was highly satisfied."
Pam Nicholls, Tue 31st January '12
"Can't believe how quick the delivery was. Super service! Goods were well packaged and exactly as I expected from the description. Would definitely use this site again."
Anne Griffiths, Tue 31st January '12
"Brilliant service."
Debra Shore, Tue 31st January '12
"Great company with so many choices of brilliant goods. Delivered exceptionally quickly - thank you."
Rachel Alexander, Tue 31st January '12
"Great range, great service, good prices. Who could ask for more?"
Ian Masters, Tue 31st January '12
"Prompt delivery. Well packaged. Excellent service. Thank you."
Marion Davies, Tue 31st January '12
"I ordered, and I received. It was as simple as that. Really pleased with the glasses, exactly what I was looking for. Thank you."
Fiona Kerr, Mon 30th January '12
"Many thanks for completing both orders in very good time. The goods were received well packed and in pristine condition. Very pleased with the service indeed. Many thanks again."
Patricia Bellini, Mon 30th January '12
"I was really impressed by the speed of delivery and the emails letting me know where we were at all stages - even when it was delivered. Great!"
Chloe Flexman, Mon 30th January '12
"I ordered a bar stool (£40) answered all questions when prompted, well worth the money, and some, came when expected, delivered in perfect condition, all in all, superb service from drinkstuff, not for the first time, would recommend them no problem. Cheers again guys Tom."
Tom Fairhurst, Mon 30th January '12
"Excellent, fast service, well packaged. Also, a rarely available glass size which I was pleased to find available."
Newton, Sun 29th January '12
"Items as described, cheaper than other sites and shops even with P&P. Delivery was very fast with good communication. Will definitely buy from here again."
N. Sheldon, Sun 29th January '12
"I have only used the site once to buy glasses for a family wedding. They were very cheap but of decent quality. Delivery was prompt and trouble free."
D K Andrew, Sun 29th January '12
"Had forgotten the kind of plate we had had, but on description the staff were able to point me in the right direction. Impressed!"
Ulla Granger, Sun 29th January '12
"The Coca Cola glasses in Georgia Green are wonderful and made a great gift for my Cocaholic wife. Unquestionable quality: consummate comms; swift shipping: perfect packaging: vivacious value!"
David Sowter, Sun 29th January '12
"The service was quick, efficient & a very good product as well!"
Daniel Scherer, Sat 28th January '12
"Excellent - great value for money, reasonable postage costs, prompt delivery. Definitely a 5 star company!!!"
Helena Wilson, Sat 28th January '12
"My order was processed efficiently, arrived really quickly and the product was exactly as described. Very satisfied."
Claire Marriott, Fri 27th January '12
"I received very helpful and prompt email answers to my queries before purchasing, and the order was filled and delivered almost immediately. So far, the glasses are just what I wanted, but it's still too soon to swear that they are indeed dishwasher safe! But I'm hopeful. I would definitely buy from drinkstuff again."
Jean Gilkison, Thu 26th January '12
"Excellent service, product was out of stock, kept well informed by regular updates. Parcel arrived ahead of schedule. Very well done."
Shirley Hayter, Thu 26th January '12
"Finally found company for hurricane mix, rather than waiting every two years to go on holiday to stock up. Thank you."
Mandy Leaves, Thu 26th January '12
"Great service! Product was exactly the same as shown on the website and the delivery was prompt."
Ingrid Kukuljan, Thu 26th January '12
"At last a company that gets it right! Great products at great prices and delivered on time, every time, with no damages! First class service - I wouldn't go anywhere else now I've used you. Thank you!"
Lorraine Wilson, Wed 25th January '12
"Delivered on the time stated by two very nice chaps, Tony + 1. Good install, nice product, well happy. Jack & Christine Barton."
Jack Barton, Wed 25th January '12
"Excellent service and product. Will definitely use again very soon. Highly recommended seller. From a very very happy customer."
Sandrine Roulette-Jervis, Wed 25th January '12
"I am happy to recommend this supplier as I have received excellent service and am very pleased with the products. If the tablemats and coasters had been available to purchase in a lesser quantity than 10 of each, this would have suited me even better as I am not a commercial business but a customer that wants quality."
Dianne, Wed 25th January '12
"Brilliant service, very helpful staff 5 stars."
Tiffany, Wed 25th January '12
"Kept informed all the way with emails, great service, keep up the very good service."
John Brooks, Wed 25th January '12
"Really quick delivery and my mum is very happy!"
Steven Woollard, Tue 24th January '12
"Very quick & easy excellent service."
Liz, Tue 24th January '12
"I manage the bar at a golf club, I have ordered dozens of hi-balls, wine glasses etc from drinkstuff and wish to let you and other customer's know the following:- The glasses etc are always top quality, very durable and always at an attractive and competitive price. Postage is nominal and extremely quick. I am one very satisfied customer and look forward to doing more business with you. Lindsay."
Lindsay Boal, Tue 24th January '12
"Very happy with product and really informative and quick delivery system. Thank you."
Sarah Bennett, Mon 23rd January '12
"Easy to order and a speedy delivery."
Gary Booth, Mon 23rd January '12
"Great stuff!!! Happy to discover this website!! Highly recommend! 5* Good luck!!;)"
A.D., Mon 23rd January '12
"The order was delivered in excellent time, emails were sent keeping me updated on the order/delivery process and when the package was opened everything was well wrapped and was of great quality. Thank you."
Katie J McFadden, Mon 23rd January '12
"Excellent service, price and product (3 x cake domes). The goods arrived the day after ordering, thank you. I highly recommend drinkstuff and will certainly shop there again."
Philip Compton, Mon 23rd January '12
"Couldn't have asked for better service. Very pleased, quick, no hassle and great product."
Fraser Thomson, Mon 23rd January '12
"Excellent value - well packed and delivered on time - a good product - very pleased."
John Austin, Mon 23rd January '12
"Order was dealt with swiftly and I was kept informed about delivery. Product was as advertised and reasonably priced."
Anne Davidson, Mon 23rd January '12
"Very happy with purchase, well packed, quick service, excellent product."
Christine Turver, Sun 22nd January '12
"Good services, well packed and delivered early. Glasses exactly as stated and at a good price."
Steve McRoberts, Sun 22nd January '12
"Extremely quick service and just what I wanted, thank you very much."
Cindy Kemp, Sun 22nd January '12
"Great quality glasses, fast delivery and at the best price. I was unable to even find glasses of this sort on the high street."
Jim Laidlaw, Sun 22nd January '12
"Very quick delivery, and my goods were in perfect order when I received them, thank you, will recommend."
Michelle Moore, Sun 22nd January '12
"Good quality products, fast despatch."
Janice Staines, Fri 20th January '12
"I have been working in casinos from croupier to Director for over 35yrs, so was very sceptical about the quality of the table. Firstly it arrived very quickly, was well packaged, and even before opening was surprised by the weight, it has to be a balance between portability and ease of transporting, it is just right. Hexagonal, 8 seater, folds in half, good quality green baize, I would put a rubber protective "tablecloth" underneath just to help stop it moving around, as people will lean against it, but that's just me. Perfect for a "home" game, or down your local for a poker night. There are others available for a similar price, which all had bad reviews, too flimsy, too heavy, bad baize bubbling from the surface, and markings rubbing off easily. Remember the price! You will not find better, just remember it is for home and not a casino (but could be used in emergency for poker tournaments) Great value for money."
Gordon Young, Thu 19th January '12
"After my package went missing in the care of Yodel, you acted very quickly to resolve the situation and allow a party to go ahead."
Harry Snell, Wed 18th January '12
"Fast delivery, good quality products."
A Grey, Wed 18th January '12
"I ordered champagne saucers (not easy to find these days!), and they came extremely quickly via a strange young chap from Yodel - and that's the only reason for 4 rather than 5 stars: I'd have preferred the professionals at the Royal Mail to deliver. The glasses themselves are terrific - stylish and great to drink from. I also ordered a foil cutter, and this was less expensive than I'd been expecting to pay, and a far better quality than the broken one it was bought to replace. In short, three cheers for drinkstuff, three cheers for their range and their prices but Royal Mail's the way to go..."
Peter Hayes, Tue 17th January '12
Dave, Tue 17th January '12
"The 500mm double 0 roulette wheel is of excellent quality. All of the other products I received from drinkstuff are of the highest standard. Best on-line site for gaming/casino equipment I have come across. Highly recommended."
Nicky, Tue 17th January '12
"I ordered this wine rack as a birthday present for my sister-in-law. It was delivered on the following day (her actual birthday) with no special request made by me. Many thanks. It fitted the space she wanted it in perfectly and has promptly filled it. I'll definitely keep you in my favourites and recommend you to all my family and friends."
Francesca Barbour, Tue 17th January '12
"My order was exactly what I wanted, the glasses were very well packed and protected, and they were delivered promptly."
P F Phillips, Tue 17th January '12
"The service was excellent and my order arrived within the time scale. I would certainly use them again."
Roma Kerrison, Tue 17th January '12
"The website is easy to use. Ordering system excellent. Package wonderful. After sales service second to none. Will definitely use them again and recommend to friends and family."
Deirdre Pearce, Tue 17th January '12
"Excellent speedy service."
Bronier Rollings, Tue 17th January '12
"Having ordered 6 espresso cups & saucers was surprised to receive 6 saucers and plates; however after notifying customer services the missing cups were sent by return with apologies, which was appreciated."
Ken Robson, Mon 16th January '12
"Very quick delivery time, excellent service."
L. Jowett, Mon 16th January '12
"The initial delivery had a damaged item in it, but on contacting drinkstuff and explaining, the item was replaced within a week. Terrific service - well done."
S. Exelby, Mon 16th January '12
"Just what I needed, when I needed it... Thanks."
Michael Bushell, Mon 16th January '12

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