Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Excellent service and product. Will definitely use again very soon. Highly recommended seller. From a very very happy customer."
Sandrine Roulette-Jervis, Wed 25th January '12
"I am happy to recommend this supplier as I have received excellent service and am very pleased with the products. If the tablemats and coasters
had been available to purchase in a lesser quantity than 10 of each, this would have suited me even better as I am not a commercial business but a customer that wants quality."
Dianne, Wed 25th January '12
"Brilliant service, very helpful staff 5 stars."
Tiffany, Wed 25th January '12
"Kept informed all the way with emails, great service, keep up the very good service."
John Brooks, Wed 25th January '12
"Really quick delivery and my mum is very happy!"
Steven Woollard, Tue 24th January '12
"Very quick & easy excellent service."
Liz, Tue 24th January '12
"I manage the bar at a golf club, I have ordered dozens of hi-balls, wine glasses etc from drinkstuff and wish to let you and other customer's know the following:- The glasses etc are always top quality, very durable and always at an attractive and competitive price. Postage is nominal and extremely quick. I am one very satisfied customer and look forward to doing more business with you. Lindsay."
Lindsay Boal, Tue 24th January '12
"Very happy with product and really informative and quick delivery system. Thank you."
Sarah Bennett, Mon 23rd January '12
"Easy to order and a speedy delivery."
Gary Booth, Mon 23rd January '12
"Great stuff!!! Happy to discover this website!! Highly recommend! 5* Good luck!!;)"
A.D., Mon 23rd January '12
"The order was delivered in excellent time, emails were sent keeping me updated on the order/delivery process and when the package was opened everything was well wrapped and was of great quality. Thank you."
Katie J McFadden, Mon 23rd January '12
"Excellent service, price and product (3 x cake domes). The goods arrived the day after ordering, thank you. I highly recommend drinkstuff and will certainly shop there again."
Philip Compton, Mon 23rd January '12
"Couldn't have asked for better service. Very pleased, quick, no hassle and great product."
Fraser Thomson, Mon 23rd January '12
"Excellent value - well packed and delivered on time - a good product - very pleased."
John Austin, Mon 23rd January '12
"Order was dealt with swiftly and I was kept informed about delivery. Product was as advertised and reasonably priced."
Anne Davidson, Mon 23rd January '12
"Very happy with purchase, well packed, quick service, excellent product."
Christine Turver, Sun 22nd January '12
"Good services, well packed and delivered early. Glasses exactly as stated and at a good price."
Steve McRoberts, Sun 22nd January '12
"Extremely quick service and just what I wanted, thank you very much."
Cindy Kemp, Sun 22nd January '12
"Great quality glasses, fast delivery and at the best price. I was unable to even find glasses of this sort on the high street."
Jim Laidlaw, Sun 22nd January '12
"Very quick delivery, and my goods were in perfect order when I received them, thank you, will recommend."
Michelle Moore, Sun 22nd January '12
"Good quality products, fast despatch."
Janice Staines, Fri 20th January '12
"I have been working in casinos from croupier to Director for over 35yrs, so was very sceptical about the quality of the table. Firstly it arrived very quickly, was well packaged, and even before opening was surprised by the weight, it has to be a balance between portability and ease of transporting, it is just right. Hexagonal, 8 seater, folds in half, good quality green baize, I would put a rubber protective "tablecloth" underneath just to help stop it moving around, as people will lean against it, but that's just me. Perfect for a "home" game, or down your local for a poker night. There are others available for a similar price, which all had bad reviews, too flimsy, too heavy, bad baize bubbling from the surface, and markings rubbing off easily. Remember the price! You will not find better, just remember it is for home and not a casino (but could be used in emergency for poker tournaments) Great value for money."
Gordon Young, Thu 19th January '12
"After my package went missing in the care of Yodel, you acted very quickly to resolve the situation and allow a party to go ahead."
Harry Snell, Wed 18th January '12
"Fast delivery, good quality products."
A Grey, Wed 18th January '12
"I ordered champagne saucers
(not easy to find these days!), and they came extremely quickly via a strange young chap from Yodel - and that's the only reason for 4 rather than 5 stars: I'd have preferred the professionals at the Royal Mail to deliver. The glasses themselves are terrific - stylish and great to drink from. I also ordered a foil cutter, and this was less expensive than I'd been expecting to pay, and a far better quality than the broken one it was bought to replace. In short, three cheers for drinkstuff, three cheers for their range and their prices but Royal Mail's the way to go..."
Peter Hayes, Tue 17th January '12
Dave, Tue 17th January '12
"The 500mm double 0 roulette wheel
is of excellent quality. All of the other products I received from drinkstuff are of the highest standard. Best on-line site for gaming/casino equipment I have come across. Highly recommended."
Nicky, Tue 17th January '12
"I ordered this wine rack
as a birthday present for my sister-in-law. It was delivered on the following day (her actual birthday) with no special request made by me. Many thanks. It fitted the space she wanted it in perfectly and has promptly filled it. I'll definitely keep you in my favourites and recommend you to all my family and friends."
Francesca Barbour, Tue 17th January '12
"My order was exactly what I wanted, the glasses were very well packed and protected, and they were delivered promptly."
P F Phillips, Tue 17th January '12
"The service was excellent and my order arrived within the time scale. I would certainly use them again."
Roma Kerrison, Tue 17th January '12
"The website is easy to use. Ordering system excellent. Package wonderful. After sales service second to none. Will definitely use them again and recommend to friends and family."
Deirdre Pearce, Tue 17th January '12
"Excellent speedy service."
Bronier Rollings, Tue 17th January '12
"Having ordered 6 espresso cups & saucers
was surprised to receive 6 saucers and plates; however after notifying customer services the missing cups were sent by return with apologies, which was appreciated."
Ken Robson, Mon 16th January '12
"Very quick delivery time, excellent service."
L. Jowett, Mon 16th January '12
"The initial delivery had a damaged item in it, but on contacting drinkstuff and explaining, the item was replaced within a week. Terrific service - well done."
S. Exelby, Mon 16th January '12
"Just what I needed, when I needed it... Thanks."
Michael Bushell, Mon 16th January '12
"I recently ordered from drinkstuff a few things to improve my home bar. I had read many positive comments online before ordering, but I was pleasantly surprised anyway! Shipping was very fast (Christmas/New Year holidays notwithstanding), packaging was excellent (I guess my package could resist ANYTHING thrown at it), and the products themselves are absolutely top quality. All in all, an amazing experience! I will definitely buy again from drinkstuff, they're the best!!!!!"
Emanuele Sacchi, Mon 16th January '12
"Drinkstuff always deliver quickly and top quality products when I order. They always keep me up-to-date with my order so I know exactly where my stuff is and yet to ever have any problems with them or the products."
James, Mon 16th January '12
"Absolutely delighted with my order. These particular type of glasses were required and I struggled to find them elsewhere so was very happy to find them on your website."
Mieke Petrie, Mon 16th January '12
"Excellent service, secure packaging, excellent, will use again."
Ruth Andrews, Mon 16th January '12
"Good quality items. Accurate measures. Will last a lifetime!"
Lee Berry, Mon 16th January '12
"Great quality product, matching its description and my expectations. Made a great gift, so much so I consider buying for myself!"
Alex Birch, Mon 16th January '12
"Just what I was looking for and the delivery service was very prompt. Thank you."
Susan Rowles, Mon 16th January '12
"Great service, fast and strong sparkling wine glasses best I've had yet. Thank you."
Pasquale Torzillo, Sun 15th January '12
"Very professional service fast and efficient."
Richard Isherwood, Sun 15th January '12
"Good website, quick delivery, careful packing."
Derek Attridge, Sun 15th January '12
"Glasses were a present, they were very happy with them."
Peter Misselbrook, Sat 14th January '12
"I received 1st service and the goods where 1st class too. Thank you."
Sharon Colling, Fri 13th January '12
"Everything I ordered was delivered promptly and in good condition ready for our New Year cocktail party. If only you sold a hangover cure too ;)"
Cole, Wed 11th January '12
"Good Quality for low Pricing! Shipping to Germany took a while but the stuff was complete and very well packed. I can fully recommend drinkstuff.com."
Nairolf, Wed 11th January '12
"Product as promised, arrived when promised and well packaged, won't hesitate to use you again."
Mike Field, Wed 11th January '12
"Top quality goods at a great price delivered in lightning time, that's what service is all about."
Graham Futcher, Wed 11th January '12
"Prompt delivery, good packaging and quality goods. I will certainly order from you again and recommend you to other people."
Sue Hutchings, Wed 11th January '12
"Excellent delivery, arrived within two days of order."
Ronnie Bell, Tue 10th January '12
"Great service, really happy thank u very much x"
Natalie Birrell, Tue 10th January '12
"Excellent service and great product reasonably priced, I didn't choose the next day delivery (purely because it is Yodel, very bad experience not related to this supplier or product) and the product was delivered extremely quickly, would recommend the product and service, thanks."
Mike, Tue 10th January '12
"Excellent product, delivered on time. I am extremely happy with my experience of dealing with this company."
Stephen Woollen, Tue 10th January '12
"Our glasses were ordered just before Christmas and arrived on the 28th December, far sooner than expected. They were wrapped well and arrived intact. I would certainly use this company again and recommend it to others."
Mrs Pat Vivian, Tue 10th January '12
"We are very happy with your prompt delivery. The glasses are fine. We definitely use your services again."
Peter Roe, Mon 9th January '12
"Site easy to use, but despite paying next day delivery champagne glasses
did not arrive in time due to useless courier. They had been unable to find our house and did not bother to ring or ask some one. We received seven packets that week......... two from the same courier! The glasses were six days late and were returned. We are yet to receive a refund. We should just have gone to john lewis! Would suggest you get a deal from royal mail!!!!"
drinkstuff says: We really are sorry that you've had this issue with your delivery Bernadette, this really is below our expectations of our courier. It is rare that we have issue such as this.
As soon as your parcel is back with us and has been processed by our returns team you will receive a refund in full.
Bernadette Rowe, Mon 9th January '12
"Very happy with the speed of the delivery. Items were packaged extremely well and contact from order acknowledgement right through to delivery was excellent."
Tracey Bullock, Mon 9th January '12
"I cannot fault the service provided when ordering from drinkstuff, it is absolutely first class."
David Ainsworth, Mon 9th January '12
"A great, well packaged delivery that came exactly when they said it would. The glasses and cocktail extras were just what we wanted for our cocktail party. Thank you... would use again."
Helen Seaman, Mon 9th January '12
"Just wanted to say how pleased I was with the speed at which my order was delivered - it was a Christmas present and I was delighted that I didn't have to stress in the slightest about whether it would reach me before Christmas. Well done."
Lorraine Byrne, Mon 9th January '12
"I ordered some plates
needed for a get-together - at quite short notice. Only half of what I ordered arrived - partly because the box said it contained 12 when it contained only 6(!). When I called customer service
, drinkstuff couldn't have been more helpful. With no fuss at all, they despatched another box on next day delivery which arrived safely and in time for guests that evening. How a company deals with normal day-to-day stuff is one measure, but you don't know how good they are until you find out how well they deal with things out of the ordinary. And drinkstuff were excellent. Well done!"
Eileen W, Sun 8th January '12
"I bought these items as a Christmas present for a couple who have everything and it was a complete hit, I have had nothing but thanks and will definitely use drinkstuff again. My purchase was made easy by the swift and efficient way it was dealt with from selection all the way through to delivery. Thank you drinkstuff!"
Ceri Mawby, Sat 7th January '12
"Was very impressed how quickly the order was received but although disappointed that the packing was incorrect and we were short 6 boxes of shooter glasses your customer service
team were very helpful and sent the rest of the order out and it was still received before Christmas! Well done!"
Theresa Colllins, Sat 7th January '12
"Excellent, fast service. Products met & even exceeded my expectations."
Cathy, Sat 7th January '12
"Excellent website, massive choice. I ordered a set of named lager glasses
for a little Xmas gift, they came quickly and I was delighted with the product quality. Despite excellent packaging one glass was broken on arrival but with no fuss on notification drinkstuff sent out a replacement glass to ensure the christmas gift set was complete. Full marks for spot on customer service. Bob Burns."
Robert Burns, Sat 7th January '12
"I have never ordered from you before, but I was delighted with all my purchases. They were well packaged and arrived without delay and I shall bookmark you for future reference. Thank you. For your information though, it is not necessary to charge a higher delivery rate for the Isles of Scilly because anything sent by courier is delivered to our freight company in Penzance, Cornwall (a mainland address), with whom all residents of the Islands have accounts, and we then pay for the onward delivery of our goods from the mainland to the Islands."
drinkstuff says: Thank you for your comments Carolyn. Unfortunately we are charged a delivery rate to the Isles of Scilly by our courier, which is reflected in the price we offer our customers. We will be looking in to this with our couriers in the future.
Carolyn Ley-Greaves, Fri 6th January '12
"Excellent service and product."
David Morrow, Wed 4th January '12
"Very good experience with my first order from drinkstuff, goods were despatched promptly and arrived quickly and well packed. Would have no hesitation in ordering again."
Jennifer Black, Wed 4th January '12
"Very good and quick service, website easy to use and navigate. Items arrived quickly and in a good condition."
Rebecca Flanagan, Wed 4th January '12
"Items were even better quality than expected. Prompt delivery. Overall excellent value for money."
Kate Batchelor, Wed 4th January '12
"24 champagne glasses received all in ex order. Thanks."
James Watt, Wed 4th January '12
"Excellent service all-round with extremely quick delivery even over the Xmas period. Well packaged and good quality product. Thank you."
Toni Thomas, Wed 4th January '12
"Exactly as described in advertisement and received within 2 days of ordering even though it was the week before Christmas. Very impressed."
Christine Houghton, Tue 3rd January '12
"Thank you for the swift and efficient delivery of the items delivered to me via your website. I ordered 4 products, all arrived within 48hrs. The order to delivery process was very transparent and all products were very well received. Thank you. Mr Burrows."
Tim Burrows, Tue 3rd January '12
"I bough JD items from you for my son and as usual they were very good quality. Delivery time was great. I will hopefully be buying again."
Mrs Amanda Lloyd, Tue 3rd January '12
"Received my order but some glasses were of a different type to the ones ordered, rang customer services
and the lady was very helpful and dispatched the correct order the same day at no extra cost, would recommend this company."
Nina Hill, Tue 3rd January '12
"Item in perfect conditions and as described. Order processed quickly. Very satisfied with the whole service. 100% recommended!"
Carolina Estrada, Tue 3rd January '12
"Hi - I was very disappointed because the order was a Christmas present but was delivered with the name of the product stamped in black bold letters on the outside of the box! Therefore my boyfriend who signed for it knew exactly what I had got him for Christmas! There is no need to stamp it on the outside of the box that I can think of. Also the product is very heavy and not nearly as portable as I thought it would be. Regards Hannah."
Many thanks for taking the time to leave your feedback Hannah. The Texas Hold' Em Poker Table Top
has the product title, code and other identifiers pre-printed on the box when they arrive to us to help make ordering and transportation easier. We're sorry that this had a negative effect on your Christmas present, but unfortunately this is out of our control.
Hannah Thomson, Tue 3rd January '12
"My order was despatched and arrived exactly when you said it would! Everything was extremely well packed and arrived in good condition. I will definitely be shopping with you again!!!"
Trudie, Tue 3rd January '12
"Really happy with my order and will definitely use the site again. I was a bit worried my order wouldn't arrive in time but it was within literally 24 hours after clicking order. Well done for providing a great service!"
Jen, Tue 3rd January '12
"I placed my order with only a few days to go before Christmas, and I was a little sceptical about it arriving in time. I shouldn't have worried at all. It arrived with time to spare. I liked the way that they let me know when it had been collected by the delivery agent the same day as I placed my order - that was reassuring. My son was overjoyed with the tankard (the Dartington Torrington
). I shall have no hesitation to recommend or use Drinkstuff again in the future."
Rob Chisholm, Tue 3rd January '12
"The service I received was exceptional, delivery was super fast. Really pleased with my products, will recommend your site, and will be a returning customer."
Patricia Tregunna, Tue 3rd January '12
"The goods arrived in good time and all intact. We are really pleased with all of the items. Cheers :-)"
Net, Tue 3rd January '12
"Excellent service - product dispatch was efficient and I was kept up to date at all times with the progress of my order."
Sylvia Haggett, Tue 3rd January '12
"Thank you for the speedy delivery - the jug is exactly what we need."
John Krish, Mon 2nd January '12
"Ordering service excellent and received products very quickly. Unfortunately one of the sample sachets had leaked in transit and so had to be destroyed along with the smart cardboard package which was a shame but it hasn't spoiled my daughters enjoyment in using her new Soda Stream."
Lynne Heaton, Mon 2nd January '12
"My order was received in double quick time. There was one slight hitch in my order being short, BUT, one email (which was answered within half an hour) and the rest turned up the next morning. Superb service, and right before Christmas when things are a little bit crazy. Highly recommended."
L. Welch, Mon 2nd January '12
"Quick and easy ordering and delivered in plenty of time for Christmas even though I ordered the glasses about a week before."
Michelle Withnall, Mon 2nd January '12
"I placed this order just a few days before Christmas and really did not expect to receive it in time for Christmas day. However the order was processed promptly and I did in fact receive it in time to give it to my husband on the big day. Phew!!! I wish all internet businesses were as reliable. Excellent service - cannot recommend highly enough."
Sally Humble, Mon 2nd January '12
"Excellent website, used these few times, unusual gift ideas, great service, highly recommend."
Sonia Mcdermott, Mon 2nd January '12
"Bought the Smirnoff Cocktail Kit for brother-in-law's Christmas present. So glad I did because he was very happy with it. Excellent service from drinkstuff would defo shop with them again."
Emma, Mon 2nd January '12
"Order, shortly before Christmas, was dealt with and delivered with almost scary speed. Packaging and email info was first class."
Ian Wright, Mon 2nd January '12
"Fantastic product and great service."
Nicolette Foster, Mon 2nd January '12
"Good service and item was as described. Would use drinkstuff again!"
Steve Begg, Mon 2nd January '12
"Drinkstuff once again gave great value as well as really quick dispatch. Perfect!"
Christopher Hudson, Mon 2nd January '12
"Both the cups and saucers were great, exactly what I wanted. My only comment, and not a complaint is that they came in two separate deliveries and I was concerned that the 2nd delivery of the saucers may not arrive in time for Christmas - but they did."
Eunice Ratcliffe, Mon 2nd January '12