Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Ordered the vinyl boston shaker
with a selection of other cocktail equipment
to use behind a bar a couple of months ago. Got to say, the vinyl covered shaker is a great improvement over a standard shaker, most people have said they feel much more confident when shaking as the grip is far superior, end result is drinks are served faster. One of the items I ordered was missing from the order, so I sent drinkstuff.com an email and advised I needed the item ASAP as it was to be used over the bank holiday weekend a couple of days later. I received a quick response with an apology, the item was deducted from my bill, and I was sent a replacement free of charge for my trouble. Can't say fairer than that!!"
Andy Daly, Tue 12th June '12
"Excellent, as described and delivered on time."
S Davis-Smith, Tue 12th June '12
"Arrived promptly as described. Satisfied with purchase and will repeat order in due course."
Anthony McCluskey, Tue 12th June '12
"I would like to say that the response and after service that you have provided regarding my order to which there was two problems was very efficient and professional. I will be more than happy to use your service again and also recommend you without hesitation."
Steve Lovell, Mon 11th June '12
"Delighted to find a website that is easy to use, excellent prices for a quality product and speedy delivery. Would definitely recommend to anyone organising an event, small or large, for a good range of products."
Sam Wilkinson, Mon 11th June '12
"Excellent service and delivery would definitely use this company again."
Donna Coulson, Mon 11th June '12
"Perfect service will continue to use as our Lay Z Spa
Claire Atwood, Mon 11th June '12
"Easy to order online, prompt delivery, well packaged, order correct. Excellent transaction, very satisfied."
Gordon Thursfield, Mon 11th June '12
"We ordered a Lazy Spa
very late on a Monday and it was with us by Tuesday morning - very impressed with quick delivery and knowledgeable sales staff."
Rachel Hedges, Mon 11th June '12
"It's all nice when my order arrives on time and your staff is very helpful but your shopping basket script somehow resets after an hour or something like that, which is not helpful at all. Make it save products for 12 hours, increase your product range (diversity) and a better search facility and you'll be the best out there! Thank you."
drinkstuff says: Thank you for your comments Florin. Unfortunately we're having a minor glitch with our cookies (the script that saves your basket), so basket contents aren't saving for as long as they usually do. Rest assured this is a temporary glitch and your shopping experience will be back to normal before long.
Florin Cristea, Sun 10th June '12
"Order received quick and efficiently. Glasses packed perfectly. Great service."
Mrs P Smith, Sun 10th June '12
"Very, very fast service. I was delighted."
Frankie Holloway, Sun 10th June '12
"Very pleased with the pint glasses I bought. Bit of a hiccup getting them delivered but that was purely due to the courier and the Barmans staff were very helpful in getting to the bottom of it. Would use Barmans Ltd again."
C Atkinson, Sun 10th June '12
"Great value Mini Fridge
. Quick delivery. Shall be purchasing more in the future for rooms in my hotel.... Thank you."
Gilly Brooke-Adams, Sun 10th June '12
"Ordered brandy glass and warmer
and was extremely pleased with the product and speed of service, would recommend."
Claire Lester, Sun 10th June '12
"Received order of cocktail shaker
, and cocktail glasses
, shaker came without lid, when I sent an email regarding this I had item sent straight away. Products very good value for money."
Deborah, Sun 10th June '12
"Quick delivery. My first exposure to the world of cocktail making so went for the cheaper option but surprised at the quality of goods. Turned a nice dinner party into a great night... cocktails were still going down at 3:30am and people were keen to try all different ones. Would thoroughly recommend. Will use again."
Ryan Dale, Sun 10th June '12
"All goods received, many thanks, great price."
Mr Richard Wilson, Sat 9th June '12
"Found what I needed, ordered it received it, no problem."
Robert Judge, Sat 9th June '12
"From ordering to delivery everything was smooth and efficient. Ordered plastic shot glasses
for skittle bombs, size was great. Would order from this site again."
Angela, Fri 8th June '12
"Excellent service, would use again and recommend."
J Webb, Thu 7th June '12
"The Dimple Pint Mugs
are really great. They are quite hard to find, but drinkstuff didn't let me down. They emailed me as soon as more came in. They arrived quickly and were well packaged. I would definitely order again. Thank you very much."
Anne Barton, Wed 6th June '12
"Good service, very good products, we particularly liked the polycarb tumblers
Andy John, Wed 6th June '12
"Hi your service was excellent, helpful and prompt."
Joanna Craig, Tue 5th June '12
"Very happy with service. Order arrived quickly. Well packaged and as described. Would certainly use again."
Mrs Diana Terrell, Tue 5th June '12
"Great product, very stylish. A birthday present for my son and he loved them."
Marie Harker, Tue 5th June '12
"Good communications, rapid delivery, easy transaction - thanks."
Nigel Tupman, Tue 5th June '12
"This was my first order and I was very impressed with the speed of delivery. One of the items was incorrect but the service I received when I called was superb and went beyond all expectations. I would definitely recommend them to others and use them again."
Claire, Tue 5th June '12
"Ordered a bottle stand
from drinkstuff.com, came within 2 days, great product and excellent service."
Martin Heap, Tue 5th June '12
Dawn Armstrong, Tue 5th June '12
"Very good service."
Neil Coultas, Tue 5th June '12
"The initial delivery was quick but badly packed and arrived broken, having been crushed by something heavy. Once I had made contact about this problem a new item was sent and received within a few days. Thank you."
John Lewis, Sun 3rd June '12
"Thank you A+++++++++++++++++ service A+++++++++++ goods, would recommend and purchase again."
Theresa, Sun 3rd June '12
"Great product, arrived within a couple of days which is cool cause it had to get shipped A++++"
Mick, Sun 3rd June '12
"A excellent and reliable service and the product is good value for money. Will definitely come back for more in the future."
Zoltan, Sun 3rd June '12
"Fast delivery, well packed and very good quality items. Just what I imagined them to be. Thanks drinkstuff.com."
Karel Diblicek, Sat 2nd June '12
"Was really pleased with my purchase of the Drinkstuff Cocktail Kit
, I got it to give as a gift and the person loved it as much as I did. Very fast delivery too and good price for everything that was in the kit."
Lindsey, Sat 2nd June '12
"Excellent product at a great price, arrived very promptly and does exactly what we expected and more, well done for providing an online service that not only delivers to Jersey but also deducts the VAT at the same time saving the customer the carry on of having to claim it back. Not enough retailers do this and we are absolutely made up with your service. Many thanks, Gerry."
Gerry Thomson, Thu 31st May '12
"Good customer service with excellent delivery of ordered goods (Caldura Fridges
). Delivered goods were very well packaged. Thanks!"
Steve Townsley, Thu 31st May '12
"Unbelievable service! Ordered for standard delivery on Friday afternoon; goods arrived on Saturday - thanks!!"
Maria, Thu 31st May '12
"Fast delivery and very pleased with quality of the Irish coffee glasses
Tracey Hutchins, Wed 30th May '12
"Very efficient service, ordered one day recieved two days later. My husband was thrilled with the glasses as they were part of his birthday gift.Highly reccomended."
Bev, Wed 30th May '12
"Very quick delivery and secure packaging."
Niki D, Tue 29th May '12
"Organised a lads poker night at uni only to realise a friend from home still has my other poker chips. Came on here and ordered the Luxury Numbered Suited Chips (500 Set)
which are excellent, really good quality. While here also bought the Deluxe Texas Hold' Em Poker Table Top
which is exceptional, again good quality. Especially for the price! Had a wicked night... and I ended up winning so made back the money I'd spent! 10/10! Would recommend to anyone."
Chris Smith, Tue 29th May '12
"Had all items in stock and delivery was on time. Brilliant service. No problems on products either."
Kunal Patel, Tue 29th May '12
"Thank you for your quick and efficient service, considering I ordered from abroad. The glasses I ordered were packed excellently, so they arrived in perfect condition. I will definitely use you again."
Mrs Kate Foley, Tue 29th May '12
"Wonderful glasses at such a great price. Came well packed and none were damaged in any way. I ordered them for my wedding in July."
Susan Moody, Tue 29th May '12
"Good item and good service. Asked for advice about another product, and received useful information. Hope to do business again."
Rob Guinness, Mon 28th May '12
"Just want to say that the speed of service from order to delivery cannot be faulted."
Tahir Ramzan, Mon 28th May '12
"Was happy with how quick the order was processed, dispatched and received. Thank you!"
Caroline Berndt, Mon 28th May '12
"Great selection, expensive cups"
Michelle, Mon 28th May '12
"Great service, all delivered in full and communicated with throughout - highly recommend."
Tim Tinker, Sun 27th May '12
"This product is exactly what I've been looking for! It's great. Its easy to use and very robust, plus it looks very stylish... Would definitely recommend this product to any one looking for an ice crusher for personal use... Also delivery was very fast, I am very satisfied with the all round service."
Mercedes D, Sun 27th May '12
"Well informed and helpful staff who were able to answer all questions - and did not sound like automatons. Items were sensibly priced. Website was easy to negotiate. Description and picture of goods were both helpful and accurate. Prompt dispatch and delivery. Fragile goods arrived intact in well packed cartons. I wouldn't hesitate to use the company again nor to recommend it."
Jean Simmonds, Sun 27th May '12
"Too good to be true."
Peter Hanton, Sun 27th May '12
"Really pleased - easy ordering and delivered in good condition."
Savita Ayling, Sun 27th May '12
"Completely satisfied the way my order was dealt with and the speed it was dispatched."
Fred Hollywood., Sat 26th May '12
"Completely satisfied with the way my order was dealth with and the speed it was dispatched."
Fred Hollywood., Sat 26th May '12
"Great thanks. Very happy with it :o)"
HR, Sat 26th May '12
"Had never used this company before but gave them a chance as they had the product I wanted as a present for a friend. Delivered when they said it would be and in one piece. Thank you and well done."
Peter Brown, Sat 26th May '12
"Brilliant service. Prompt delivery. A few items arrived damaged but one phone call and it was all sorted without fuss. An excellent company to deal with. Well done & thank you."
Sally Johnson, Thu 24th May '12
"Received the order very promptly, 1 item missing, telephoned and reported the shortage - there was no fuss the shortage arrived the following day - I would certainly use you again."
Glenis Noton, Thu 24th May '12
"The glasses are very good quality and just what I was looking for. They arrived very well packaged and in excellent condition. I will certainly use this company again. 88fred"
Ian Hayle, Thu 24th May '12
"I rang back after I received the poor quality shakers, the customer service replaced better quality shakers immediately for free, received next day. 5 star for customer service, please take off the poor quality products from your website if you already realised the problem. Will order more."
drinkstuff says: We're sorry that you had these issues Emma, and thank you for reporting them to us. Unfortunately we did receive a bad batch on this occasion, this has now been rectified with our supplier.
Emma, Thu 24th May '12
"This site is fantastic!!!!!!!!!"
Omar Lunghi, Wed 23rd May '12
"A 1st class optic bracket and well priced as well. Will complement my bar area very well indeed. Would certainly deal with again. Many thanks."
Peter Bell, Wed 23rd May '12
"Many thanks for your excellent service and items."
Vivienne Morgan, Wed 23rd May '12
"Thanks for the service, item purchased was as expected."
Graziella Gove, Tue 22nd May '12
"The glasses arrived quickly and safe. Could not wish for a better service. M. Knight"
Michael Knight, Tue 22nd May '12
"I've ordered from drinkstuff.com before, as we have our own Home Bar. All my orders have been dealt with quickly and the quality of the items ordered have always been top class and the prices are the best! I will happily continue to use this site for all my Home Bar needs in the future. I highly recommend this site to everyone!"
Beverley Barry, Tue 22nd May '12
"Goods that were ordered arrived in good condition."
Richard Lowe, Tue 22nd May '12
"Excellent service and very pleased with the products purchased."
Theale Sports & Social Club, Tue 22nd May '12
"Could not have been better packed. Massive amounts of packaging so needless to say the goods arrived safely."
Mrs P D Hoskins, Tue 22nd May '12
"The call handler was very polite and helpful. The call was handled effectively and efficiently. However, I was let down for 3rd party, being Yodel. I had already reservations regarding their service due to reports from Watchdog and other media outlets. The items were not to be found or tracked. However, on a plus I did eventually receive my order and I was more than happy with quality of the products, which I feel was reflected in the price."
Charlene Bradley, Tue 22nd May '12
"All the gear arrived promptly and I was able to have a cocktail night with friends. The equipment went down a treat and friends asked for the name of your site, which I quite happily passed onto them. As usual everything I buy from you is great quality and I have no hesitation in returning as a customer."
David Thompson, Mon 21st May '12
"Excellent service and product. Couldn't be better. A* all round."
Sue Brown, Mon 21st May '12
"First class service, communicated and all delivered on time and in full."
Tim Tinker, Sun 20th May '12
"My order arrived on time, very well packaged. If you want anything to do with drinks and all sundry items this is without doubt the best website (drinkstuff.com) to buy from. Stock usually available, if not they will email you when back in stock. Great line of products. Great prices. Will be using them in the future for all my drink related purchases."
Mark Challinor, Sun 20th May '12
"I placed the order as a gift for my son. The whole process was very professional. Excellent vaule for money. The goods were packed and received in good order. The delivery service was excellent. I will recommend to friends and family."
Brian Harding, Sun 20th May '12
"Very nice glasses. Excellent designs. Very posh. Good value. Delivery very quick. Nice for chilling out with special friends."
Lorraine Dorville, Sun 20th May '12
"Very quick service, and products are good quality. No complaints really :)"
Ione Hext, Thu 17th May '12
"Good service. Arrived and collected on time."
Stephy Pordage, Thu 17th May '12
"Excellent service, quick delivery nice and smooth and easy and just love the Port Sippers
such a novelty."
Kim Martin, Wed 16th May '12
"Have to say this is a great company to deal with! I got everything I needed to have a small cocktail party with friends for less than £40. The quality of items I got were of a very high standard and if treated will easily last for many years. I'm still building up a collection of alcohol and equipment and will definitely come back here for more stuff at a later date. Highly recommended!"
Gareth Hinds, Wed 16th May '12
"Good service and product arrived in good condition, I would use this company again."
Vicki Rolston, Wed 16th May '12
Mr Welch, Tue 15th May '12
"Great company to deal with, prompt delivery and excellent price. Customer service was excellent with my order and a fault I had with my liner, which was promptly rectified through Bestway. The Lay Z Spa
has given hours of joy for the family. Will be buying from you again."
Jon Bray, Tue 15th May '12
"Could not have done better buying from drinkstuff.com."
Peter Hanton, Mon 14th May '12
"Absolutely thrilled with my purchase, best thing I have bought in ages and finished my room off well. Great business to buy from."
Karen Jones, Mon 14th May '12
"Order received very quickly, exactly as ordered. Good quality disposable glasses. Thanks."
Helen Ward, Sun 13th May '12
"My order came but one item was missing (possibly out of stock). I rang customer services who immediately had the missing item shipped out. Received it the next day. Superb service. Will definitely use again."
Steve Taylor, Sun 13th May '12
"Both products I purchased are fab, very happy with them. Thank you."
Samantha Foelp, Sun 13th May '12
"Very pleased with the service and price of the equipment. The only reason why I didn't give 5 stars is the annoying labels which are impossible to remove without leaving a permanent layer of glue on everything. Why so label manufacturers use glue that is indelible?"
Bill, Sat 12th May '12
"Goods were delivered the day following placement of order, product is good quality and the range of glassware is comprehensive."
James, Sat 12th May '12
"I ordered some nice beer mugs
for a party I was having - I received the mugs quickly, they were nice. One of the glasses were broken, but that's shipping for you - customer service says they'll have a new one to me in a matter of days - so barring any issues there, service was perfect."
Shane, Tue 8th May '12
"Delivery of my glasses were very quick and very well packed. The glasses are lovely so I would order again from here."
Lisa Marriott, Tue 8th May '12
"Could not be happier with the products and speed of delivery."
Gill Lawton, Tue 8th May '12
"My product arrived on time and was excellent. I also found customer services
when I called to be very helpful. Will use again. Thanks drinkstuff.com!"
Kevin Gallagher, Mon 7th May '12
"Bathroom and WC signs arrived very quickly and look great. They're also excellent quality. Very satisfied."
Jane Gallagher, Mon 7th May '12
"Drinkstuff.com was the only company who stocked the double-walled glasses that we really like. They turned out to be a very nice design and arrived extremely well packaged the very next day."
Hubert van Griensven, Mon 7th May '12