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Online since 1998
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Online since 1998
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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.


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By submitting this form you agree that drinkstuff.com will be able to use your submission, should we approve it, on our website. We reserve the right to cancel certain comments.

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"I was well pleased with product. But the extra delivery instructions were inside package not anywhere on outside where the delivery person could not see them, hence I had to go and collect parcel later."
drinkstuff says: We're sorry that you had this issue with your delivery Arthur. We have passed this on to our dispatch team.
Arthur Weir, Sun 6th November '11
"Great delivery time. Very satisfied. Thank you."
David Frazer, Sun 6th November '11
"Fast delivery, excellent."
R Underwood, Sun 6th November '11
"Super fast delivery, item as described. No issues ordering or receiving. Thanks!"
Nicola, Thu 3rd November '11
"Great kit, quick delivery."
Jane, Thu 3rd November '11
"Good quality,Good service, good price!"
JULIE, Wed 2nd November '11
"I ordered a Chrome plated ice crusher. I knew that this was not in stock before I ordered. Drinkstuff sent me regular emails to keep me informed of progress and delivered promptly when it came into stock. I am highly delighted with the service provided and with the item ordered. Thank you."
Mr Woolhouse, Wed 2nd November '11
"Fantastic product and service. Delivery was ASAP. Thanks"
Jill Sutton, Wed 2nd November '11
"Absolutely no problems whatsoever with this order. Will use again (and again!)"
David Thomas, Wed 2nd November '11
"Ordered the fabulous CHEAP poker table, delivery was super quick. However it was slightly damaged. Contacted them and they went above and beyond to send me out a replacement asap. The replacement poker table came the next day just in time for the poker night. Thank you very much for the service provided it's been a pleasure. If your reading this and pondering buying the poker table my advice is take the leap it's well worth it."
Lorna Elliott, Wed 2nd November '11
"Very good efficent service, packed carefully and a very fast service. Will recommend this site and will also use again."
Beth Playfair, Wed 2nd November '11
"Great and extremely fast service. Products (glasses) arrived well packaged and undamaged. Will definitely use your site again. Thank you"
Elaine, Tue 1st November '11
"Extremely pleased with service. The glasses I wanted weren't available at first, but I requested an email when they were back in stock. And when that arrived I immediately ordered the glasses. I was kept up to date with their whereabouts and they arrived safely. I was very pleased with them too."
E wood, Tue 1st November '11
"I was very impressed with the level of service, prompt dispatch time, packaging and quality of the products. Many thanks."
Margaret Lancaster, Tue 1st November '11
"My order came on time and was well packed. I would certainly use Drinkstuff again in the future."
Sudhir Patel, Tue 1st November '11
"I was very impressed at the speedy delivery of both of the items recently ordered. The product descriptions were accurate and detailed and I would definitely recommend Drinkstuff to friends and family."
Sarah Morris, Tue 1st November '11
"You have great products listed on your website. You had everything I was looking for when building and decorating my home bar. I was very pleased with the speed you processed my orders and the delivery was one of the quickest we have received when ordering online. All of the items were well packaged to ensure no damage during transit . 10/10 . The description and images on the site are acurate. Would thoroughly recommend Drinkstuff to anyone wanting to purchase bar products. They give the best prices around, together with great service and quality. I would definitely purchase from you again. Kind regards Lee"
Lee, Tue 1st November '11
"The stuff we ordered for a party at home arrived on time and packaged very well. Our friends loved the Titanic and Iceberg ice cubes!!"
Mark Williams, Tue 1st November '11
"Excellent service, next day delivery. Excellent product quality."
Sharon Hallett, Mon 31st October '11
"Love the tankards. On opening one of the tankards had a broken handle. I rang customer service and a replacement was here by 10am the next morning. I've bought from Drinkstuff many times and have always been really pleased by the quality of goods and brilliant customer service. Thank you :)"
Lynn Burton, Mon 31st October '11
"All packages I have received have arrived on time when they said it would with lots of protection to stop the glasses being broken. Keep up the good work. I will be back."
Mr D Farey, Mon 31st October '11
"All goods delivered as described. Excellent packaging and very prompt!!!"
Jackie Morgan, Mon 31st October '11
"Cheers for the quick delivery. Just what I needed. Quality items."
Paul Whittle, Mon 31st October '11
"I am very pleased to have found this company. The novelty drink labels and gift bags are great fun . Easy to use website efficient service and quick delivery.I will certainly use "drinkstuff " again and recommend you to others."
Linda Dowley, Mon 31st October '11
"Delivery was reliable and fast and the glasses are great and packed well."
AB, Mon 31st October '11
"Excellent glasses and packed well. Speedy service. Thanks"
Philip Lee, Mon 31st October '11
"Great delivery time, goods arrived within the time specified and were accurately described-everything you need for a party"
H Walton, Mon 31st October '11
"Was very pleased with the prompt delivery and the way the glasses where packed very neatly and secure. I would recommend to everyone and will shop with yourselves again."
Karen Hughes, Sun 30th October '11
"I was very satisfied with the prompt service I received, and will be more than happy to use this site again. I probably will before Christmas."
Yvonne Bell, Sun 30th October '11
"First class service, quality, price and delivery. Now on my favourites tab"
Dave Thomas, Sun 30th October '11
"Goods were delivered very promptly and in accordance with instructions"
Jeremy Kemp, Sat 29th October '11
"Thanks for quick, no nonsense service"
Kelvin Healey, Sat 29th October '11
"I ordered from this website for the first time the other day. Prompt delivery, packaged in plain box which is a bonus as it was a present for my daughter. Everything was exactly as described on the website and it all looks amazing. I have already recommended this site to friends and family and will definately be using it again. My daughter is going to be having an amazing cocktail party!!!"
Debbie MacDonald, Fri 28th October '11
"I ordered stainless steel Martini Glasses as a present for a guy's 50 birthday present (James Bond theme + I included the necessary to mix a Dry Martini) and they went down a storm. The quality was good, the price was good, and the delivery (I requested express, as I had left it a little late) was, as promised, the next day, giving me peace of mind. All I can say is, that I am more than satisfied with the service received. Thanking you Heidi"
Heidi Taute, Fri 28th October '11
"What a little gem of a website. When my daughter asked for a cocktail party for her birthday I didn't know where to start & then I found this website. Absolutely everything you would need & for a fraction of the high street cost. Next day delivery & all packaged well."
Maxine Holland, Fri 28th October '11
"Awsome delivery times. Next day delivery when ordered the previous day at 4.40. Poker chip set used in various poker nights now. Very good and reliable!! Recommend it to a mate!"
Guardian Devil, Fri 28th October '11
"I have ordered many times from Drinkstuff and have always been pleased with the service I have received. Thank you"
Deb Banks, Thu 27th October '11
"I ordered glasses which were delivered very promptly. Very well packed although unfortunately within the manufacturers pack two glasses had damaged rims. I contacted Drinkstuff customer services and they very quickly sent me replacements which were again very well packed. I would not hesitate using this company again who I feel offer excellent service."
David Callaway, Wed 26th October '11
"Excellent Service Also replaced a broken glass by return of post"
M Pike, Wed 26th October '11
"Bought this for my flat. Looks posh. All my friends liked. Very happy 100/100"
Varinder saini, Wed 26th October '11
"I purchased items and couldn't have asked for a better service. The products are fantastic and they came very quickly with me being kept up-to-date on the order process almost until the second they arrived. I couldn't ask for a better experience for my order for daughters party."
Nicola Walton-Gray, Wed 26th October '11
"Goods offered at 20% reduction and delivered quicker than expected and with no charge for post and packing - all round unbeatable offer"
Richard Masters, Wed 26th October '11
"Speedy delivery. Item as described. Would use again :)"
Linda Dalstrom, Wed 26th October '11
"As described and delivered well packed the following day. Great service. Thank you."
Arthur Todd, Wed 26th October '11
"The service I received was very good, and from the telephone advice and order to delivery, no complaints!"
Mark Shelton, Wed 26th October '11
"Great product at a very reasonable price. Fast delivery and great communication about shipping and I was pleased that I could track my order. I own a Bar and I find Drinkstuff great for any product I need I would highly recommend a purchase their very reliable. I will continue to purchase products in the future."
Paul Rabbette, Wed 26th October '11
"Thanks will use again"
Stephen O'Rourke, Tue 25th October '11
"Delighted with excellent product (brandy warmer) and swift delivery. No complaints whatsoever & would highly recommend you."
Ruth Dunne, Tue 25th October '11
"Amazing how such a small item can make such a difference and they look good as well."
Gareth, Tue 25th October '11
"Excellent service, perfectly delivered. would do business again with company."
Tracey Richards, Tue 25th October '11
"Delivered next day! Fantastic items."
Chloe, Tue 25th October '11
"The glasses arrived safely in a very short time. Many thanks"
Graham Sewell, Tue 25th October '11
"Just excellent, thank you."
Kim Hager, Mon 24th October '11
"While an item in my order was initially broken, customer services were fantastic and the matter was quickly resolved."
David McPake, Mon 24th October '11
"I would like to say that I have had some online orders delivered quite quick but not as quick as yours. I ordered from you at 13:45 on Thurs 20th Oct 11 I received delivery at 08:05 on Fri 21st Oct 11. I certainly cannot complain with that. Thank you so much. Regards Tony."
Tony Dobbins, Mon 24th October '11
"All products are excellent value and service is superb!"
Hazel Youell, Mon 24th October '11
"Very fast delivery, top quality products, no skimping on service. I'm very impressed and will be back again for my first cocktail set soon!"
Ashley, Mon 24th October '11
"It was a very fast, efficient, order from start to finish and I would highly reccomend to others. Thank you."
Valerie Hill, Sun 23rd October '11
"I was unlucky enough to receive some faulty goods. I contacted customer services straight away and the issue was sorted out very quickly. The staff were friendly and very helpful. I would not hesitate to order again and recommend to friends."
Steph, Sun 23rd October '11
"Excellent product and speedy service. Will definitely purchase from you again."
Denise Murray, Sun 23rd October '11
"Classic heavy shot glasses. Beautifully made and at an amazing price. Couldn't be happier. Cheers!"
Brian Williams, Sun 23rd October '11
"Very impressed would buy again!"
Jonathan Turner, Sun 23rd October '11
"My goods initially arrived promptly with good tracking facility available. Two of the neon letters did not work but, thanks to Emma Cockman, were replaced quickly and all works very well. Many thanks."
John Howard, Sun 23rd October '11
"My order is amazing and at an affordable price. Service/delivery, excellent. Would recommend and certainly use again."
Lizzy B, Sun 23rd October '11
"We ordered 3 boxes of 6 jugs. They arrived quickly and the packaging was just amazing to protect the 3 boxes. They came in a huge box packes round with shredded cardboard boxes."
Tony Lee, Sat 22nd October '11
"I'm very happy with the products i've ordered, they are of great quality and always arrive within days of ordering. Brilliant, thank you!"
Charlotte Jenkins, Sat 22nd October '11
"Order arrived on time for my husbands birthday and he was very happy with his gift."
Diana Hughes, Sat 22nd October '11
"Quick painless delivery, just wish you did the 10inch coloured ones."
Debra Jennings, Sat 22nd October '11
"Excellent product, excellent delivery to Guernsey. Thanks."
Warburton, Sat 22nd October '11
"Not sure if I am supposed to be reviewing the product or the service here but I ordered one of their Giant Gummy Bears (Blue Raspberry) as a birthday present, the item came very quickly and was really good, just as described and went down really well. I didn't have any problems but I did email them asking for an estimated date that the item would arrive and they responded very quickly and were friendly and very helpful. I will definitely use this site again. Thank you Drinkstuff!"
Sam Stradling, Sat 22nd October '11
"There was a problem with the delivery of my order. (DPD made a poor attempt at finding us.) However a phone call to Sophie in Customer Services had the problem quickly and efficiently resolved. I would happily recommend you to others."
Graeme Hay, Thu 20th October '11
"I placed my order for the set of 500 poker dice chips and within a couple of days it was on my doorstep. I have to recommend Drinkstuff for the quality of the product recieved and for the very fast delivery service. I will definitly buy more products from Drinkstuff again."
Daragh Smith, Thu 20th October '11
"Order process was first class, delivered on time and the product was better than expected."
Peter Robinson, Wed 19th October '11
"Great speedy service. Items were well packaged and exactly as described. I am thrilled with them and will definitely order again."
S Comley, Wed 19th October '11
"The goods arrived promptly, well packed and in good condition"
John Harman, Wed 19th October '11
"Great service and prices with prompt delivery. My friends were all thrilled with their gifts! Thank you."
S Downes, Wed 19th October '11
"Very competitive price and excellent postage. Very good quality item."
Doug Adam, Wed 19th October '11
"Very happy with the Spa and the service received - would recommend."
Paul, Tue 18th October '11
"Many thanks for your service, your site is first class. Fantastic product range and prompt delivery. We have been after some funky wine glasses for ages. Having looked in House of Fraser, Debenhams and Selfridges to no avail we came across your site which is great a definate "use again" and we will also reccommend to friends."
Richard Parker, Tue 18th October '11
"Glasses were very well packed and arrived quickly. Wouldn't hesitate to use this company again or to recommend to friends."
John Foxton, Tue 18th October '11
"Everything went like clockwork. Your online service is quick and simple to use and there is space for delivery options e.g leave by back door. Text to advise when being delivered. Can't fault you and I'm a service improvement consultant by trade!!"
Karen Witty, Tue 18th October '11
"All my order are always very quickly and always correctly."
Joanne Zsirai, Mon 17th October '11
"A wery helpful customer services advisor enabled me to order without any hassle. Excellent service which I shall recommend to others."
Colin Winstone, Mon 17th October '11
"The three products purchased - lemon/lime reamer, Stainless Steel muddler & cocktail stirrer were all of a very high quality and have been put to good use several times to make tasty mojitos. Delivery was very prompt. I would certainly recommend Drinkstuff to anyone who enjoys the odd cocktail or two!"
Louise Bell, Mon 17th October '11
"I ordered an inflatable sofa/bed the order was despatched in good time, and the item itself appears to be doing it's job, all in all a very satisfactory experience, and would use you again and recommend to others."
Kevin Donlon, Sun 16th October '11
"Goods arrived quickly and where of good quality."
Barbara, Sun 16th October '11
"Very pleased with the tankards. I have been looking in high street shops for years for some just like this. These are just what I wanted. Arrived quickly and well packed. Would highly recommend."
Chris, Sun 16th October '11
"Glasses were excellent and at a very competitive price. Will use you again."
G Don, Sun 16th October '11
"So I was slightly nervous about buying glasses online however drinkstuff have been absolutely fantastic. When I received my fairly large order there was a chip on the rim of one of the glasses and one had a crack down it. After sending over an email to the customer services team they dispatched replacements the next day! Can't fault the customer service at all thanks for being so swift to help!!"
Amy, Sat 15th October '11
"Great prices, quick delivery, great items."
Stephen Hepburn, Sat 15th October '11
"Delighted with my order, price and delivery. Thank you"
Leslie Millington, Sat 15th October '11
"Excellent service and products delivered promptly and just as described on website and very well packed. Will definitely recommend and use again. Thank you."
Cherril Jacks, Sat 15th October '11
"Excellent Quality and Service will order again in the future."
Sue Cowling, Sat 15th October '11
"I ordered 4 boxes of 6 Alternato glasses & unfortunately 1 glass was broken. It was replaced quickly & simply. I'm very happy with the service provided & the glasses are great. Have already recommended to friends!"
Nicola, Fri 14th October '11
"I was surprised at the speed of delivery, and am using the bought products to my satisfaction. I am very confident of ordering more stock from your site! Many thanks!"
William Divers, Thu 13th October '11
"Quick delivery and well packaged. Goods as described and easy to get working. Very Pleased."
Sue Hedges, Thu 13th October '11
"What a great shopping experience! Delighted with the quality of my items. The prices were very competitive, delivery arrived on time, packaging was very good, my delivery instructions were followed and the items were left with neighbours who are keen to help with cocktail practice! Have already recommended you to several friends."
ELNE FRASER, Thu 13th October '11
"The decanters are absolutely beautiful and arrived very quickly. They were shipped and packaged very carefully. I can hardly wait to make my home made cranberry brandy and peppermint schnapps for the holiday season! Thank you so much for such excellent Customer Service and quality in your goods! I will return to be sure!!"
Mrs. Jody McCallum-Townley, Wed 12th October '11
"No complaints whatsoever - received a phonecall from a very pleasant lady a day after placing order to discuss delivery details, and our home bar arrived on cue. Completely lived up to our expectations and looks great! Thanks."
Marlene Mackenzie, Wed 12th October '11
"Efficient, beautiful glasses, thats all I want."
Marcio Fernandes, Wed 12th October '11

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