Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Nice item but sadly delivered broken :-("
drinkstuff says: We're sorry that your decanter arrived damaged Diane, you should have now received your refund as requested.
Diane, Thu 10th November '11
"Very happy with product and service."
Natalia Rimell, Thu 10th November '11
"I have placed 2 orders with drinkstuff now and both times I have received excellent service. The products are brilliant (the crazy straws
are fantastic and I couldn't find them anywhere else) and the orders arrive within a day or 2. Its a fantastic site and business."
Fiona Grainger, Wed 9th November '11
"Excellent quality glasses
and good VFM. Delivered in a couple of days, for free!!"
Perry Dowell, Wed 9th November '11
"Drinkstuff service, delivery, delivery time and value for money are excellent!!! The glasses
themselves are a bit smaller than I hoped but quality was fantastic!"
Bobby, Wed 9th November '11
"Bought some tumblers
, arrived promptly and each one intact. I have just placed another order."
L.Benn, Wed 9th November '11
"Great experience from start to end, I will be using again."
Christopher Simmers, Wed 9th November '11
"Could not wish for better service."
Robert Armstrong, Wed 9th November '11
"I have used several suppliers, and have settled on drinkstuff. No problem at all with drinkstuff, it is all very good. I do have a problem with the couriers as, on the last 2 occasions I have had broken items, in fact on the last one a lot of broken items ~ I do not open everything straight away ~ I open them as & when I need to use them, so I don't find out for some time on occasions. Hope you can resolve this problem. Kindest, Kenny."
drinkstuff says: Many thanks for your comments Kenny. Since your last order we have changed our courier service, so please let us know how your future orders get on.
Bars4u Leisure, Wed 9th November '11
"Have to say that I ordered this product as a last minute joke for a trip to Germany and you guys were so good with the communications and delivery etc I have added you to my favourite online shoppers list. Please please keep up the good work and don't become one of these typical successful w*nker shops that don't value customers anymore."
Troy, Wed 9th November '11
are "what you see you get", and more!! Wonderful product, great quality, excellent packaging, delivery, and price. Been a pleasure, and will certainly shop again. Thank you. One very happy, and satisfied customer."
Carol Riley, Tue 8th November '11
"I ordered the goods for my daughter's hen day & am very pleased with everything. Service was quick although I was not impressed with postal costs to my area. I live in mainland Scotland, although I have an IV postcode which immediately makes it Highland & as such, a premium delivery charge! I would use this site again but think the delivery costs should be looked in to."
drinkstuff says: Many thanks for your comments Anne. Unfortunately Highlands postcodes and their reflective delivery costs are common among couriers. We are restricted by the service that UK couriers offer, but we do subsidise many of our delivery costs to help bring our customers the lowest possible prices.
Anne Shanks, Tue 8th November '11
"I needed a last minute order for a party I was holding. This website had everything I needed (and more!) and the pictures/descriptions were easy to understand and accurate. Competitive prices as well. Ordered using next day delivery and was able to easily track my parcel which was delivered well within the promised time slot. The packaging was very good so my glasses were intact! I would really recommend this website and I will be using it again! Many thanks drinkstuff!!!"
Stewart, Tue 8th November '11
"Great response to replacing a damaged item... customer service very quick and professional... will definitely order from drinkstuff.com again in the future."
S. McGrady, Tue 8th November '11
"Excellent service, goods arrived prompt and really well packed, would use drinkstuff again. Many thanks."
Mrs. Dorothy Smith, Tue 8th November '11
"Very pleased with the glasses I ordered, delivery was excellent."
Julie Lean, Tue 8th November '11
"Very good place to buy stuff."
Morten Christensen, Tue 8th November '11
"Was very impressed with the speed of delivery but more importantly the quality of the products. Highly recommended with definitely use this site again."
Neisha Ann Harding, Tue 8th November '11
"The glassware ordered arrived very shortly after placing the order. All was well packed and the product was top quality. We will buy again from this company."
Simon Thompson, Tue 8th November '11
"I ordered a set of long stemmed wine glasses
as a present, somewhat nervous that they would arrive in bits, but my fears were unfounded. They arrived quickly, well packaged and in perfect condition. Excellent service. I will happily use this company again in future."
Catherine Clarke, Mon 7th November '11
"Superb item and brilliant service. Will recommend."
Shaun Gilbert, Mon 7th November '11
"This item was as described, easy to order, packaged very well and delivered before the expected time - an excellent transaction thank you!"
Wendy Mansfield, Mon 7th November '11
"Fast professional service."
H Watt, Mon 7th November '11
"Great service and pleased with the product"
Alan Maskell, Mon 7th November '11
"Speedy service with great gift ideas"
AH, Mon 7th November '11
"Excellent delivery time. Product excellent. I Am very satisfied with everything."
David Powell, Mon 7th November '11
"Speedy delivery and has got the missus down to 2 bottles of gin a week, no more oversized measures!!"
Paul Mc, Mon 7th November '11
"Great service and fast postage. I have recommended seller."
Jenny, Mon 7th November '11
"The Ice Bucket
is excellent!! Thank you so much! Prompt delivery! Well packaged! Wonderful quality!! Great price!! Will certainly shop again in the very near future. Once again, many thanks. Carol."
Carol Riley, Sun 6th November '11
"Good packaging, fast delivery. I have been looking for this design of glass
for years and at last I have found it on your website. Fantastic!!!! I love this glass
, I love the way it feels in my hand - perfect!! Could be thinner glass though."
Catherine Baillie, Sun 6th November '11
"I was well pleased with product. But the extra delivery instructions were inside package not anywhere on outside where the delivery person could not see them, hence I had to go and collect parcel later."
drinkstuff says: We're sorry that you had this issue with your delivery Arthur. We have passed this on to our dispatch team.
Arthur Weir, Sun 6th November '11
"Great delivery time. Very satisfied. Thank you."
David Frazer, Sun 6th November '11
"Fast delivery, excellent."
R Underwood, Sun 6th November '11
"Super fast delivery, item as described. No issues ordering or receiving. Thanks!"
Nicola, Thu 3rd November '11
"Great kit, quick delivery."
Jane, Thu 3rd November '11
"Good quality,Good service, good price!"
JULIE, Wed 2nd November '11
"I ordered a Chrome plated ice crusher
. I knew that this was not in stock before I ordered. Drinkstuff sent me regular emails to keep me informed of progress and delivered promptly when it came into stock. I am highly delighted with the service provided and with the item ordered. Thank you."
Mr Woolhouse, Wed 2nd November '11
"Fantastic product and service. Delivery was ASAP. Thanks"
Jill Sutton, Wed 2nd November '11
"Absolutely no problems whatsoever with this order. Will use again (and again!)"
David Thomas, Wed 2nd November '11
"Ordered the fabulous CHEAP poker table
, delivery was super quick. However it was slightly damaged. Contacted them and they went above and beyond to send me out a replacement asap. The replacement poker table came the next day just in time for the poker night. Thank you very much for the service provided it's been a pleasure. If your reading this and pondering buying the poker table my advice is take the leap it's well worth it."
Lorna Elliott, Wed 2nd November '11
"Very good efficent service, packed carefully and a very fast service. Will recommend this site and will also use again."
Beth Playfair, Wed 2nd November '11
"Great and extremely fast service. Products (glasses
) arrived well packaged and undamaged. Will definitely use your site again. Thank you"
Elaine, Tue 1st November '11
"Extremely pleased with service. The glasses
I wanted weren't available at first, but I requested an email when they were back in stock. And when that arrived I immediately ordered the glasses
. I was kept up to date with their whereabouts and they arrived safely. I was very pleased with them too."
E wood, Tue 1st November '11
"I was very impressed with the level of service, prompt dispatch time, packaging and quality of the products. Many thanks."
Margaret Lancaster, Tue 1st November '11
"My order came on time and was well packed. I would certainly use Drinkstuff again in the future."
Sudhir Patel, Tue 1st November '11
"I was very impressed at the speedy delivery of both of the items recently ordered. The product descriptions were accurate and detailed and I would definitely recommend Drinkstuff to friends and family."
Sarah Morris, Tue 1st November '11
"You have great products listed on your website. You had everything I was looking for when building and decorating my home bar
. I was very pleased with the speed you processed my orders and the delivery was one of the quickest we have received when ordering online. All of the items were well packaged to ensure no damage during transit . 10/10 . The description and images on the site are acurate. Would thoroughly recommend Drinkstuff to anyone wanting to purchase bar products
. They give the best prices around, together with great service and quality. I would definitely purchase from you again. Kind regards Lee"
Lee, Tue 1st November '11
"The stuff we ordered for a party at home arrived on time and packaged very well. Our friends loved the Titanic and Iceberg
Mark Williams, Tue 1st November '11
"Excellent service, next day delivery. Excellent product quality."
Sharon Hallett, Mon 31st October '11
"Love the tankards
. On opening one of the tankards
had a broken handle. I rang customer service and a replacement was here by 10am the next morning. I've bought from Drinkstuff many times and have always been really pleased by the quality of goods and brilliant customer service. Thank you :)"
Lynn Burton, Mon 31st October '11
"All packages I have received have arrived on time when they said it would with lots of protection to stop the glasses
being broken. Keep up the good work. I will be back."
Mr D Farey, Mon 31st October '11
"All goods delivered as described. Excellent packaging and very prompt!!!"
Jackie Morgan, Mon 31st October '11
"Cheers for the quick delivery. Just what I needed. Quality items."
Paul Whittle, Mon 31st October '11
"I am very pleased to have found this company. The novelty drink labels and gift bags are great fun . Easy to use website efficient service and quick delivery.I will certainly use "drinkstuff " again and recommend you to others."
Linda Dowley, Mon 31st October '11
"Delivery was reliable and fast and the glasses are great and packed well."
AB, Mon 31st October '11
"Excellent glasses and packed well. Speedy service. Thanks"
Philip Lee, Mon 31st October '11
"Great delivery time, goods arrived within the time specified and were accurately described-everything you need for a party"
H Walton, Mon 31st October '11
"Was very pleased with the prompt delivery and the way the glasses
where packed very neatly and secure. I would recommend to everyone and will shop with yourselves again."
Karen Hughes, Sun 30th October '11
"I was very satisfied with the prompt service I received, and will be more than happy to use this site again. I probably will before Christmas."
Yvonne Bell, Sun 30th October '11
"First class service, quality, price and delivery. Now on my favourites tab"
Dave Thomas, Sun 30th October '11
"Goods were delivered very promptly and in accordance with instructions"
Jeremy Kemp, Sat 29th October '11
"Thanks for quick, no nonsense service"
Kelvin Healey, Sat 29th October '11
"I ordered from this website for the first time the other day. Prompt delivery, packaged in plain box which is a bonus as it was a present for my daughter. Everything was exactly as described on the website and it all looks amazing. I have already recommended this site to friends and family and will definately be using it again. My daughter is going to be having an amazing cocktail party!!!"
Debbie MacDonald, Fri 28th October '11
"I ordered stainless steel Martini Glasses
as a present for a guy's 50 birthday present (James Bond theme + I included the necessary to mix a Dry Martini) and they went down a storm. The quality was good, the price was good, and the delivery (I requested express, as I had left it a little late) was, as promised, the next day, giving me peace of mind. All I can say is, that I am more than satisfied with the service received. Thanking you Heidi"
Heidi Taute, Fri 28th October '11
"What a little gem of a website. When my daughter asked for a cocktail party for her birthday I didn't know where to start & then I found this website. Absolutely everything you would need & for a fraction of the high street cost. Next day delivery & all packaged well."
Maxine Holland, Fri 28th October '11
"Awsome delivery times. Next day delivery when ordered the previous day at 4.40. Poker chip set used in various poker nights now. Very good and reliable!! Recommend it to a mate!"
Guardian Devil, Fri 28th October '11
"I have ordered many times from Drinkstuff and have always been pleased with the service I have received. Thank you"
Deb Banks, Thu 27th October '11
"I ordered glasses which were delivered very promptly. Very well packed although unfortunately within the manufacturers pack two glasses had damaged rims. I contacted Drinkstuff customer services and they very quickly sent me replacements which were again very well packed. I would not hesitate using this company again who I feel offer excellent service."
David Callaway, Wed 26th October '11
"Excellent Service Also replaced a broken glass by return of post"
M Pike, Wed 26th October '11
"Bought this for my flat. Looks posh. All my friends liked. Very happy 100/100"
Varinder saini, Wed 26th October '11
"I purchased items and couldn't have asked for a better service. The products are fantastic and they came very quickly with me being kept up-to-date on the order process almost until the second they arrived. I couldn't ask for a better experience for my order for daughters party."
Nicola Walton-Gray, Wed 26th October '11
"Goods offered at 20% reduction and delivered quicker than expected and with no charge for post and packing - all round unbeatable offer"
Richard Masters, Wed 26th October '11
"Speedy delivery. Item as described. Would use again :)"
Linda Dalstrom, Wed 26th October '11
"As described and delivered well packed the following day. Great service. Thank you."
Arthur Todd, Wed 26th October '11
"The service I received was very good, and from the telephone advice and order to delivery, no complaints!"
Mark Shelton, Wed 26th October '11
"Great product at a very reasonable price. Fast delivery and great communication about shipping and I was pleased that I could track my order. I own a Bar and I find Drinkstuff great for any product I need I would highly recommend a purchase their very reliable. I will continue to purchase products in the future."
Paul Rabbette, Wed 26th October '11
"Thanks will use again"
Stephen O'Rourke, Tue 25th October '11
"Delighted with excellent product (brandy warmer) and swift delivery. No complaints whatsoever & would highly recommend you."
Ruth Dunne, Tue 25th October '11
"Amazing how such a small item can make such a difference and they look good as well."
Gareth, Tue 25th October '11
"Excellent service, perfectly delivered. would do business again with company."
Tracey Richards, Tue 25th October '11
"Delivered next day! Fantastic items."
Chloe, Tue 25th October '11
"The glasses arrived safely in a very short time. Many thanks"
Graham Sewell, Tue 25th October '11
"Just excellent, thank you."
Kim Hager, Mon 24th October '11
"While an item in my order was initially broken, customer services were fantastic and the matter was quickly resolved."
David McPake, Mon 24th October '11
"I would like to say that I have had some online orders delivered quite quick but not as quick as yours. I ordered from you at 13:45 on Thurs 20th Oct 11 I received delivery at 08:05 on Fri 21st Oct 11. I certainly cannot complain with that. Thank you so much. Regards Tony."
Tony Dobbins, Mon 24th October '11
"All products are excellent value and service is superb!"
Hazel Youell, Mon 24th October '11
"Very fast delivery, top quality products, no skimping on service. I'm very impressed and will be back again for my first cocktail set soon!"
Ashley, Mon 24th October '11
"It was a very fast, efficient, order from start to finish and I would highly reccomend to others. Thank you."
Valerie Hill, Sun 23rd October '11
"I was unlucky enough to receive some faulty goods. I contacted customer services straight away and the issue was sorted out very quickly. The staff were friendly and very helpful. I would not hesitate to order again and recommend to friends."
Steph, Sun 23rd October '11
"Excellent product and speedy service. Will definitely purchase from you again."
Denise Murray, Sun 23rd October '11
"Classic heavy shot glasses. Beautifully made and at an amazing price. Couldn't be happier. Cheers!"
Brian Williams, Sun 23rd October '11
"Very impressed would buy again!"
Jonathan Turner, Sun 23rd October '11
"My goods initially arrived promptly with good tracking facility available. Two of the neon letters did not work but, thanks to Emma Cockman, were replaced quickly and all works very well. Many thanks."
John Howard, Sun 23rd October '11
"My order is amazing and at an affordable price. Service/delivery, excellent. Would recommend and certainly use again."
Lizzy B, Sun 23rd October '11
"We ordered 3 boxes of 6 jugs. They arrived quickly and the packaging was just amazing to protect the 3 boxes. They came in a huge box packes round with shredded cardboard boxes."
Tony Lee, Sat 22nd October '11
"I'm very happy with the products i've ordered, they are of great quality and always arrive within days of ordering. Brilliant, thank you!"
Charlotte Jenkins, Sat 22nd October '11
"Order arrived on time for my husbands birthday and he was very happy with his gift."
Diana Hughes, Sat 22nd October '11
"Quick painless delivery, just wish you did the 10inch coloured ones."
Debra Jennings, Sat 22nd October '11
"Excellent product, excellent delivery to Guernsey. Thanks."
Warburton, Sat 22nd October '11
"Not sure if I am supposed to be reviewing the product or the service here but I ordered one of their Giant Gummy Bears (Blue Raspberry)
as a birthday present, the item came very quickly and was really good, just as described and went down really well. I didn't have any problems but I did email them asking for an estimated date that the item would arrive and they responded very quickly and were friendly and very helpful. I will definitely use this site again. Thank you Drinkstuff!"
Sam Stradling, Sat 22nd October '11