Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"The products we received were exactly what we were expecting, one had been broken in transit and was replaced without question by the following day. Excellent service. Thanks."
Michelle Huggins, Mon 7th May '12
"My item arrived quickly but was damaged somewhere along the line in getting to me. I promptly informed the customer service
team who dispatched me a new part immediately."
David Houghton-Karras, Mon 7th May '12
"I bought two water jugs, initially I only received one but after contacting them they sent me the other one which I received no problem. So I am very pleased with the service if only all businesses treated their customers with the same exemplary manner. As for the purchases they are being enjoyed very much indeed."
David Calder, Mon 7th May '12
"Best prices on Internet for products purchased at drinkstuff.com. Fast delivery too."
Fiona, Sun 6th May '12
"Thank you for the brill service and excellent goods. The speed of service was fantastic. I will definitely use your company again and recommend to friends."
Tracey Champion, Sun 6th May '12
"Even though I'm a grown man, every time I receive a box from drinkstuff.com I feel like a kid on Christmas morning... their stuff is awesome, their service flawless. Believe me, they are the greatest!!"
Emanuele Sacchi, Sun 6th May '12
"Excellent quick delivery. Good quality products, can't wait to try them out."
Glynis Howell, Sat 5th May '12
"The glasses I purchased arrived in super fast time and they are great, will definitely purchase from here again. Great service and easy on-line ordering."
Sue, Sat 5th May '12
"Excellent value (best price on the net) and really fast service - under 48 hours from order to delivery. Would thoroughly recommend."
Ian Clark, Sat 5th May '12
"Nice product, easy to purchase and quick delivery - not much more to say really."
T Davies, Sat 5th May '12
"Really lovely products and received quickly, cannot fault this company."
Diane Lawson, Thu 3rd May '12
"The goods are as advertised and the company's service is good."
Keith E Whitfield, Thu 3rd May '12
"High quality goods and a superbly quick and efficient service. 3 times in a row... excellent."
Don C Smith, Thu 3rd May '12
"When my Lay Z Spa products
arrived the filters turned out to be the wrong ones. I called customer service who immediately investigated and confirmed the right ones I needed and had them dispatched. I expected to have to return the others but informed not necessary. I cannot rate drinkstuff.com's customer service highly enough! Well done and thank you :)"
Tom Hamilton, Wed 2nd May '12
"Excellent communication, excellent product, thanks so much!"
Samantha Jones, Wed 2nd May '12
"Ordered the Lay-Z-Spa series 4
and it is brilliant. Had it set up in about an hour after watching the DVD once. It took 2 hours to fill up and overnight to heat up to 40 degrees centigrade. Since then, I think we have used it every single day and the novelty has yet to wear off. The lay z spa chemicals
(starter pack) have been enough to keep us going so far and maintaining the water quality does not seem too difficult. I am well on my way to a future career as a pool boy! Drinkstuff.com ordering process was great and the tub was delivered 2 days after ordering as promised with plenty of communication / tracking as to where it was. Definitely a happy customer."
Jon Williams, Wed 2nd May '12
"Great service, products arrived extremely well packaged and very quickly. Will definitely use again."
Fiona Day, Wed 2nd May '12
"Items arrived quickly and exactly as described, no problems at all."
Kay Walker, Wed 2nd May '12
"I spoke with a customer representative on more than one occasion about a slightly complicated order. On each occasion the ladies were extremely helpful, very polite and pleasant (we even had a chat about our respective daughter's forthcoming wedding plans) and I would certainly deal with the company again."
Isabel Crawley, Tue 1st May '12
"We were very impressed with the handling of our first order from this company. We really like the two sets of glasses that we purchased and will certainly be ordering from them again."
Rupert Hartley, Tue 1st May '12
"Really lovely glasses and water jug, items dispatched quickly, overall efficient service."
Di Lawson, Tue 1st May '12
"Ordered cocktail starter kit fir a party, arrived the next day! Very impressed, had a great night and everyone asked where I bought my cocktail stuff
and fish bowl
, told them all about your website xx :)"
Francesca, Tue 1st May '12
"Very happy with the product."
Simon Neal, Tue 1st May '12
"Ordered bar one day received the next day, although the company said delivery in two days. Excellent service. Friendly customer service from first phone call to delivery."
Doreen Apps, Tue 1st May '12
"Good product delivered faultlessly. Well done. Wish every company was as efficient."
Isabelle Mcdermott, Mon 30th April '12
"Very cheap, delivery came on time - can't complain! Thank you!"
Sinead, Mon 30th April '12
"Wrong filters but corrected exchanged."
Martyn Campbell, Mon 30th April '12
"Rapid delivery time, high quality goods and efficient, friendly and courteous customer service staff. Fantastic company!"
Teresa Zoers, Mon 30th April '12
"Our delivery turned up very quickly, in perfect condition and was probably the least stressful aspect of the entire wedding."
Rebecca Rice, Mon 30th April '12
"Lovely products - swiftly dispatched."
Lesley Alexander, Mon 30th April '12
"Very happy with my items, fast delivery."
Miranna Smith, Sun 29th April '12
"The hot tub
is fantastic just as described was despatched from drinkstuff.com very quickly, but it was a shame that Yodel was as not as good and delivered our Hot tub
on the Thursday when we paid for it to be delivered on the Wednesday. But fair play to drinkstuff.com we were given a refund on the delivery charge."
Les Lacey, Sun 29th April '12
"I spoke to a very helpful lady who rang back promptly with the answers to my queries. My order was received very quickly and the glasses are excellent, I would highly recommend drinkstuff.com."
Sarah Edwards, Sun 29th April '12
"Great fridge, product exactly as described on the website. Excellent service!!"
Aaron Freeman, Sun 29th April '12
"Great product, swift delivery. Very pleased. Thank you, regards Paul."
Paul Willis, Sun 29th April '12
"I was very pleased with the efficient service. My order was received within 2 working days in mint condition. I was very impressed with the packaging as I was a little afraid to order glass on line. Would not hesitate to use this site again."
Mrs S Bateman, Sun 29th April '12
"Excellent in every respect. The glasses are a good quality, packaging and delivery superb."
Clive, Sun 29th April '12
"The bar stools
look great and are very comfortable. Easy and quick to put together. Placing the order over the phone was efficient and hassle free. The delivery to France was fast, we had them in no time. Overall I am very pleased with my buying experience with drinkstuff.com and would recommend them to others."
Katrina Glass, Sun 29th April '12
"The biodegradable drinking straws
are exactly as I expected them to be. They arrived well packaged with a quick delivery time."
Sara Barker, Sat 28th April '12
"I ordered various items of steel because we are celebrating our 11th (steel) wedding anniversary & we always buy gifts related to the anniversary theme. My order was efficiently dealt with & arrived promptly in perfect condition. I am looking forward to my husband's reaction on the day!"
Sue, Sat 28th April '12
"Very good to deal with and brill delivery so quick."
James Boyd, Sat 28th April '12
"I was delighted with the speed of response to my order and the quality of the cake domes
. They were exactly what I wanted. I was very pleased and have already recommended your website to others."
Sue Ensor, Sat 28th April '12
"Item was as described, transaction was quick and simple and dispatched quickly - very efficient, no complaints at all. Thanks Drinkstuff!"
Heather, Fri 27th April '12
"I have placed several orders over a the past year and the quality and service has been nothing but exceptional. Thank you Drinkstuff."
Tracy, Fri 27th April '12
"The order process was simple and the delivery was excellent and on time. The products themselves were great and of super value. All round and excellent experience. Would recommend your site."
Claire Ambler, Thu 26th April '12
"Very pleased - I was looking for environmentally friendly products at the right price and found what I was looking for at drinkstuff.com. The delivery was fast and the goods well packaged."
Sharon Keeley, Thu 26th April '12
"Great fast service, will definitely be using drinkstuff.com again and recommending them to friends."
Samantha Sketcher, Thu 26th April '12
"very good product choice, much better than other sellers. Prices very competitive and great sales. Order came quickly. Very impressed."
S Badland, Wed 25th April '12
"Excellent service and product was exactly as expected."
Mrs Yvonne Hounsome, Wed 25th April '12
"Fantastic service excellent communication and super fast postage thank you."
The Handscombes, Wed 25th April '12
"This company is always used every year for birthday drinks glasses / accessories or whatever is needed, very reasonable, fast delivery well packaged, efficient, good quality items too. Thanx."
Carla, Wed 25th April '12
"Delighted with straws cannot get them as nice anywhere else!"
Lorraine Brown, Wed 25th April '12
"Great service, great chairs. Excellent."
Terence Hughes, Wed 25th April '12
"Prompt delivery, good quality plate clips
which fitted all the different sized plates we had gathered for the party. Very useful accessory to any buffet party. Will re-use again and again! My mother was sceptical about me spending the money, but it was well worth it, and many guests commented how great they were."
Vicky, Wed 25th April '12
"Best glasses lovely to drink out of. Fast service. Thank you."
Les, Tue 24th April '12
"Service was at all times excellent for the product I bought. I was kept informed of the progress of my order at each stage, and dispatch and delivery were very prompt. As nobody was in, we called the courier to redeliver. Again, every aspect was excellent."
Chris Harris, Tue 24th April '12
"I'm pleased with my order from drinkstuff.com - your range of products is great and my order arrived on time. I will certainly order from your again. Thank you."
Anna Graves, Tue 24th April '12
"I phoned my order, explaining to a very helpful person that I needed the glasses within a short space of time. They arrived the very next day, safely packaged. I was very pleased with the help I received on the phone, the delivery and the price. Many thanks!"
Viv, Tue 24th April '12
"The cups arrived promptly, as advertised - been put to good use, thanks."
Helen Macdonald, Mon 23rd April '12
"Great range of gear and my order was delivered far more quickly than anticipated. The product is fabulous too."
Leo Millward, Mon 23rd April '12
"Faultless service. Thank you."
Peter Williams, Mon 23rd April '12
"Excellent prompt delivery."
Ian, Sun 22nd April '12
"Very pleased, well made good value."
John Catterall, Sun 22nd April '12
"Goods delivered promptly."
Lesley Rackley, Sun 22nd April '12
"Arrived quickly, great price and great product."
Jane Sherriff, Sun 22nd April '12
"Well packaged, content correct, would recommend & use again."
Jo Dinsdale, Sun 22nd April '12
"Dear Sirs, I must congratulate you on the quality of the product supplied, but even more so on the friendly and helpful service I received. Indeed, the staff were most helpful and cheerful, even though my order was relatively small (price), and the item was not readily available. It was a pleasure to deal with your firm. I have no connection with the firm other than as a very satisfied customer. Many thanks to all involved."
W S May, Fri 20th April '12
"Fast delivery, good price. Will let my work mates and family know about this web site."
Mr W Woods, Thu 19th April '12
"All elements of order follow up and delivery when stated excellent."
Peter Bowen, Thu 19th April '12
"Can't fault the goods or the service."
Gill & Paul Bates, Thu 19th April '12
"Easy website to order from, delivery by Yodel OK, item well packaged. Pleased with quality of the glasses. Good communication from company."
Jenni Stewart, Thu 19th April '12
"After some years we want to add to our square based glasses
which we use for long drinks. The ones we purchased from you were perfect and at a reasonable price. Goods arrived very well packaged. An excellent transaction. Thank you."
Vincent Murphy, Thu 19th April '12
"Having decided that I needed to update my Beer Glasses, I found a huge collection on drinkstuff.com. Ordered 8 glasses, took 5 days to arrive. On opening found 1 broken, emailed CS and very promptly dispatched a replacement glass. I have no worries about using drinkstuff.com again."
Steve M, Wed 18th April '12
"My order came very quickly and I was really pleased with my purchase, I would recommend drinkstuff.com to people looking for quirky ideas for parties
Clair Melrose, Wed 18th April '12
"Item was exactly as described, good quality and very reasonably priced. Unfortunately, the next day delivery failed due to courier inefficiency. But drinkstuff.com customer services handled the issue very well. Many thanks."
Adrian Daniels, Tue 17th April '12
A Casling, Tue 17th April '12
"Absolutely amazing, excellent delivery and quality, will definitely buy from here again and will recommend to my family and friends. Amazing and low priced."
Jill Whelan, Tue 17th April '12
"Hi, thanks for my stuff, however, the tray did come with a big crack in the middle of it but I did not worry about contacting you as I plan to cover the tray, so the crack will not be visible, it was bought to be used as a prop on stage anyway. The swizzle sticks are fine. Thanks for your prompt service."
drinkstuff says: Thank you for making us aware Janet, this certainly isn't ideal, please see our email regarding this matter.
Janet MacDonald, Tue 17th April '12
"I was looking for an LSA product I couldn't find anywhere else - drinkstuff.com had in stock and delivered within days! Great find. Thanks."
Emma, Mon 16th April '12
"Very good service when I called in. The representative was very honest about the fridges and the noise they make which helped me to purchase a silent running model. Excellent!"
Paul Shapiro, Mon 16th April '12
"Very impressed with this company from order through to delivery. They had the product I wanted and at a better price than I could find elsewhere. Ordering was easy & was followed by confirmation email. Dispatch was prompt & again I was sent an email this time with a package tracking facility. Final delivery was within 48 hrs of order. Well done drinkstuff.com."
Roger Everett, Mon 16th April '12
"Just what I wanted, and what was advertised. Promptly dispatched, good value."
Chris Stiven, Mon 16th April '12
"Fast professional service!"
Ilan Feigenbaum, Mon 16th April '12
"Another great order from drinkstuff.com, will order again."
Danielle, Mon 16th April '12
"Glasses as advertised. They arrived promptly. Very satisfied."
Dawn Rhodes, Sun 15th April '12
"Great service, fast delivery and loads of information throughout the process."
Callum, Sun 15th April '12
Claire Hulme, Sun 15th April '12
"Your online description for shooter glasses was inaccurate. The problem was dealt with very sympathetically and I was sent an immediate refund! I bought some replacement glasses from you, which were very good quality."
Gillian Gallick, Sun 15th April '12
"I am very satisfied with the quick and efficient way my order was handled, and very pleased and happy with my purchase of the glasses."
Gary Blythe, Sun 15th April '12
"Bought some supplies for a party, fab products really quick delivery too. Will use again!"
Gregg Mccumesky, Sun 15th April '12
"Brilliant service, haven't tried out the lay z spa adapter hose
yet (weather not permitting) but could not ask for more. Thank you all so much."
Gloria Brown, Sat 14th April '12
"Arrived very speedily."
Sue Morgan, Sat 14th April '12
"Good quality goods - delivery excellent - very pleased with the service. If I had one criticism - packed so tightly with so much packaging in very large box! But I will definitely use the service again."
Mrs G Sills, Sat 14th April '12
"I can say it all in 6 words. Thank you for everything! Awesome service!!!"
David Barlow, Thu 12th April '12
"Everything was accurate and am very pleased with my new bar stools
Mrs J Manning, Thu 12th April '12
"Very speedy delivery of a gift to my Mum who has just acquired a cocktail shaker. A bit disappointed that the invoice was sent to the delivery address when it wasn't the billing address. Goodies were much appreciated though."
Jo Donald, Wed 11th April '12
"I was impressed with the service. I felt secure as I was kept updated by email on the process of the delivery. The product came within three days and that included the weekend! On top of all that, I found that the prices were lower than anywhere else I looked! Very happy, I would definitely recommend this company and will order from them again."
Claire Gregory, Wed 11th April '12
"Excellent service, perfect glasses and very good quality. Many thanks, Angela."
Mrs Angela Mackie, Wed 11th April '12
"Very efficient - no problems. Lovely product (Peroni glasses
Verna Lawson, Tue 10th April '12
"I would like to say I am extremely pleased with the service I received. On a day to day basis I order around 3-4 parcels from different companies but have never experienced the same level of service. From the time I placed the order, until it arrived I knew where my parcel was at every stage. My parcel arrived quickly and I will be definitely ordering from yourselves again. Thank you."
Amy Sheldrick, Tue 10th April '12