Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Very quick delivery of goods & great products!"
Reuben Barnard, Tue 31st May '11
"Prompt and just what I was expecting - thanks."
Jayne Laxton, Tue 31st May '11
"Your products are excellent, delivery time very swift. Only 1 problem they did not take my �5 discount code off my order, this has hopefully now been refunded by a telephone call."
drinkstuff says: Many thanks for taking the time to leave your comments Lorraine. We can confirm that we have refunded the �5 back to you.
Lorraine Hornett, Tue 31st May '11
"Great Service. Arrived within a couple of days. Quirky product - the lads think they are great."
Wendy Lewthwaite, Tue 31st May '11
"I cannot fault your ordering or dispatch process. The packing too was good. However the pink cocktail shaker lid would not come off. Unfortunately I did not discover this until the person I gave it to as a gift said they had tried to get it off, and in the process it had cracked and broken the top of the shaker. It was for a party so they went out and bought another which is very disappointing."
drinkstuff says: We're really sorry that you had these issues with your product Sarah. As compensation we have refunded you for the faulty cocktail shaker you received.
Mrs Sarah Priestley, Tue 31st May '11
"First time of ordering but certainly won't be the last. Good quality products, well described, reasonably priced and very fast delivery with tracking facility, which proved very accurate with the items being delivered when quoted. All in all a great shopping experience. Thanks!"
Mick Harte, Sun 29th May '11
"Very smooth order service. No problems, delays or breakages - exactly as it says on the tin! Excellent service!"
Colin Weeks, Sun 29th May '11
"Goods arrived promptly and quality is excellent, Thank you."
Wendy Barresford, Sun 29th May '11
"Extremely pleased with the product range and the quality/speed of service. Product was on my kitchen shelves within a week of my order."
William Owen, Sat 28th May '11
"No problems at all with this company - everything is delivered on time, and is of quality - no issues whatsoever."
Michelle Cooper, Sat 28th May '11
"Items arrived rapidly and at appointed time. Upon a verbal notification of a broken glass, a well packaged replacement was dispatched immediately without fuss."
Graham Purnell, Sat 28th May '11
"Very pleased with both the service and quality of the product, very fast delivery, much appreciated, will use every time and recommend to others."
Geoff Frewin, Fri 27th May '11
"Excellent product range, excellent price. Prompt delivery and very well packaged. Would certainly order from this company again. Did not need to make use of after sales service."
Catherine MacLeod, Thu 26th May '11
"Excellent service. Goods arrived next day, would highly recommend."
Mrs Mel Brown, Thu 26th May '11
"Very good service, quick and perfect."
Plas Alexandre, Wed 25th May '11
"Service was very speedy and good value."
Shirley Hosking, Wed 25th May '11
"Your service and delivery were top class. Very, very happy with the rocking whiskey glasses and the brandy warmer. Will use your company again and will not hesitate in recommending you to friends. Many thanks."
Debbie, Wed 25th May '11
"Spot on, great product, great price, came promptly. 10/10"
B Archer, Wed 25th May '11
"Easy and straight forward order, good web site. Thank you."
Louise Toulorge, Wed 25th May '11
"Very pleased with the products and the service I received, very fast delivery and excellent prices."
Fiona, Wed 25th May '11
"Fab product, great price, speedy service."
S, Wed 25th May '11
"After waiting a month for a rival company to send us eazy spa filters
I ordered on the Drinkstuff website and received them 1.5 days later. Very pleased with the service. Will use this site every time I want to order these filters."
Dawn Nortman, Tue 24th May '11
"The delivery and service of the company was excellent, phone conversation was pleasant and the person was very well informed. Thank you."
Barbara Bennett, Tue 24th May '11
"I ordered 6 glasses, which were promptly delivered next day as promised. Unfortunately, 2 glasses were broken in transit, but Drinkstuff replaced them, again using a next day delivery service."
David Brown, Tue 24th May '11
"Superb fast and efficient service. Ordered 4pm Thursday and arrived Saturday morning in perfect condition."
Carol Willcox, Tue 24th May '11
, exactly as described on the website, arrived using the priority system, when expected. Very good service."
Charles Lowe, Mon 23rd May '11
"I don't know if this is Drinkstuff's fault or the courier but my parcel looked like it had something heavy dropped on it. It was covered in very tatty tape and the packaging inside was also crushed. Luckily my £35 ice crusher
was intact even though it's box wasn't."
drinkstuff says: We're sorry that your parcel arrived to you in this condition Deborah. All our parcels are securely stacked and shrink-wrapped on a pallet for transportation to the courier hub, so unfortunately this must have happened in transit to you. We work closely with our courier so we will make sure to pass on your concerns to our rep.
Deborah Cross, Sun 22nd May '11
"Faultless. I emailed to ask about prompt delivery. Had very quick response followed by delivery the next day. Drinkstuff have never let me down."
Sue Harding, Sun 22nd May '11
"Excellent service. Many thanks drinkstuff."
R Freeman, Sat 21st May '11
"Excellent service and delivery exactly as requested. Will use this company again and have no hesitation in recommending to friends."
Andy Rough, Sat 21st May '11
"Was happy with the quality of the glasses, the packaging, the quick delivery AND the price. Can't fault anything. Would order from you again if I had to. Well done and keep up the good service that you offer."
Molly, Fri 20th May '11
"Loved the product, came on time, can't complain at all."
Tom Davies, Fri 20th May '11
"Brilliant; no complaints at all; very happy customer; thanks!"
Victoria Timms, Fri 20th May '11
"Fantastic service, very quick delivery, been using the lay z spa
for a number of weeks now and it's amazing, great value too. Very easy to set up and maintain. Buy with confidence from drinkstuff."
Helen McMullen, Thu 19th May '11
"Order arrived prompt as promised, products in perfect order."
Theo Cronhelm, Thu 19th May '11
"Can't leave feedback for each individual Neo Link
light letter but I have to say that it was really good value and an excellent product! Easy to put together and looked great. The shooter glasses
were excellent value for money and perfect for the 'surfer' and his van!! Thanks for your service - will use your site again!. Dave."
Dave Smith, Thu 19th May '11
"Excellent service. Delivery was really quick and the products are good quality and pretty cheap - great value. Many thanks."
Davy Kelly, Wed 18th May '11
"Excellent acrylic wine glasses
, great service and delivery. Highly recommended."
Peter Winston, Wed 18th May '11
"A very easy to use website with nice quality products and reasonable prices. I particularly liked the white wine glasses
and the funky salad servers
. There was an unfortunate breakage during delivery, however Drinkstuff fixed it promptly and to my full satisfaction."
Stuart Jones, Wed 18th May '11
"The item was as described and the delivery was on time to the one hour slot."
Lesley Wright, Wed 18th May '11
"Everything it was ok. Thanks for all."
Michele, Wed 18th May '11
"I have bought goods from drinkstuff before and have never been disappointed. I was very pleased with my latest order as well. I think that they offer good value, quality items and the communication and delivery service is excellent. I would highly recommend them."
Yvonne, Tue 17th May '11
"I am very pleased with the products I ordered. Also pleased with the speedy delivery!"
J. Ashworth, Tue 17th May '11
"Very happy with my order. Fast delivery, excellent service."
Jason Watson, Tue 17th May '11
"This is a really good quality product and not over priced. The order was delivered really quickly and despite the throwing antics of the delivery driver outside my house, they arrived intact, well they were well packed! Would definitely recommend these tankards to anyone."
Mandy Morgan, Tue 17th May '11
"Ordered 6 plastic tumblers
- arrived safely - and are just what we wanted."
Burbery, Tue 17th May '11
"Very efficient pleasant staff, well packaged and speedy delivery, good value. More than satisfied, hope to deal again soon."
Mr T RW Palmer, Tue 17th May '11
"I ordered a few sets of glasses for personal use and as a gift for my boyfriend as we enjoy making cocktails together. The items came well packaged and got here fast - 2 days within placing my order. I will definitely be back for more cocktail making equipment soon and will be recommending this website to friends. Thanks for the friendly service!"
Vicky Wilson, Tue 17th May '11
"Quick, accurate service, would use again."
Susan Comber, Tue 17th May '11
"Very good service and delivery was as stated. Only criticism was packaging on some of the cocktail glasses could have been better."
drinkstuff says: Thank you for your comments Stephen, we have passed on your concerns to our packing team.
Stephen Robins, Tue 17th May '11
"Was very pleased with prompt delivery, and product just as I expected it to be, which we use on a daily basis in our little sweet and confectionery shop."
Renda Davies, Mon 16th May '11
"Everything was like clockwork. Excellent service and all was as expected."
Brian Allflatt, Mon 16th May '11
"I am more than happy with my order. the glassware is a very high standard, the packaging was excellent and the entire sale was textbook. Well done, if only life were this simple!"
Michael Scott, Mon 16th May '11
"Same as usual, excellent service, good quality product delivered promptly."
Adrian, Mon 16th May '11
"Absolutely brilliant, my daughter loves her neon sign, now my son wants one! Customer services were brilliant too!"
Christine Blake, Mon 16th May '11
"Items purchased were good quality for the price, delivery was very quick and when there was a problem this was very quickly resolved. I would have no hesitation in buying further goods from this company."
Sheila Bailey, Mon 16th May '11
"Very impressive service. Very prompt delivery... very well packaged and I was also very impressed with the quality of the product. All round 10/10!!"
Verna Tompkins, Mon 16th May '11
"Very good service, arrived only a few days after ordering, would definitely use drinkstuff.com again."
Simon Lewis, Mon 16th May '11
"Everything turned up quickly, and was reasonably well packaged."
Chris Thomas, Mon 16th May '11
"Good products, fair price and quickly delivered. Thank you."
Philippa Weston, Mon 16th May '11
"Great product, quick delivery, many thanks!"
Donna Evans, Mon 16th May '11
"Everything as ordered, timely delivery."
Suzanne, Mon 16th May '11
"If the nearest store here and buy more online if they were above all offers and discounts on shipping, order and shipment really fast just 4 working days."
Daniele, Mon 16th May '11
"This is an exemplary service in every respect. A thoroughly efficient operation, offering an easy and seamless experience. I shall certainly be making future purchases through this company and would recommend them highly."
Elaine Lassman, Sun 15th May '11
"Great and fast, loved the clock, birthday present for my hubby. Thank you."
Deborah Keenan, Sun 15th May '11
"Very pleased with our purchases and the service and have recommended you to our friends. Very quick delivery and well packed."
Sarah Philip, Sun 15th May '11
"Although I have not used my Pizza dome
yet as we are waiting for a weekend when all the family can get together, I was very pleased with how quickly my order was processed, and it was delivered exactly when you said it was going to be. Also it is very reassuring to know that as soon as you order something the company doesn't disappear, you have sent me emails all they way and beyond my purchase. If I see something else out of the ordinary that will entertain my family and feed them at the same time I will not hesitate to order it from Drinkstuff."
Wendy French, Sat 14th May '11
"Fast delivery, item as described."
Bigsmile, Sat 14th May '11
"Good price, good delivery."
D Quin, Thu 12th May '11
"I bought 96 glasses believing that the maximum three day time taken for standard dispatch meant if I ordered on Monday evening, I'd receive by close of play on Thursday. However it transpires that that is only the time they go to the courier. With the help of two bank holidays they finally arrived the following Tuesday, by which time we'd all gone to work. When finally received there was one champagne flute missing, though on reporting it we were told it would be replaced without question - just hope that won't be so much of a problem as the original delivery!"
drinkstuff says: We're sorry that you had these issues with your order Charles. Unfortunately the estimated delivery period fell during the bank holiday period so our 3 working day delivery did mean delivery on the Tuesday. We do make sure to note non-delivery days (due to bank holidays etc) on our website at the time of ordering so customers are aware of exactly when their parcel will arrive.
Lowe, Wed 11th May '11
"Thanks for making my purchase quick and easy. Super fast delivery and product was 10 times better than what I expected."
Jodie Corrin, Wed 11th May '11
"Great service. Arrived quickly and good communication throughout."
David Underwood, Wed 11th May '11
"Reasonable prices, clear site, quick delivery, good packing - what's not to like?"
D Howl, Wed 11th May '11
"Bought these for a prezzie, they thought they were fab, arrived quickly."
Nigel Palmer, Wed 11th May '11
"I was very impressed with these glasses
and ice boxes
I ordered from yourselves. The delivery was quick and everything arrived well packed and in good condition. Thank you very much."
Ellen Vine, Tue 10th May '11
"Very impressed with customer service, they answered very quickly and solved a problem that was my fault with out a second thought. I will be ordering from you again."
Susan Watts, Tue 10th May '11
"The quality of the glass ware is first class. The service is also first class. Can't fault at all. A very good shopping experience."
Karen Scott, Tue 10th May '11
"Great service and fast delivery! Product arrived very well packed. I would highly recommend!"
Tereza Castle, Tue 10th May '11
"Delighted with my order, arrived quickly, will definitely be dealing with you again."
Carol Ryan, Tue 10th May '11
"Efficient, swift service with good communication."
Mrs F Langley, Tue 10th May '11
"Some problems with accepting my order through MasterCard, but eventually bank transfer, fast shipment and everything perfect. Thank you."
Nico Baggen, Mon 9th May '11
"I am delighted with the level of customer service demonstrated by drinkstuff, although there was a quality issue with one of the items purchased, this was resolved to my satisfaction quickly and without any quibble from your customer services dept, I will definitely shop with drinkstuff again. Thank you."
Cliff Lee, Mon 9th May '11
"Website is very easy to use and the spa was delivered in about 3 days for free by DPD, also it was about half of the RRP. Cannot complain and would recommend to anyone!"
L Crook, Mon 9th May '11
"I ordered three different sets of cocktail glasses
as a birthday present for a friend. Unfortunately, one of the sets was damaged during transit despite being very well packaged. I told customer services and they apologised and arranged for another set to be sent to me, which arrived the day after! Would definitely recommend Drinkstuff to my friends / family."
Natalie Coe, Mon 9th May '11
"Very impressed with your service - thank you, will use you again."
Helen Wilkes, Mon 9th May '11
"Thanks for a great speedy service. My order arrived very quickly and your communication was first-class throughout. I'll certainly buy from you again. Cheers, Tony."
Tony Haslam, Mon 9th May '11
"I ordered 4 plastics jugs
for the 29th and they came the next day before I expected and the jugs were perfect! Service was fantastic."
Caroline Singh, Mon 9th May '11
"I ordered a Lay z spa hot tub
on a Wednesday before the good Friday weekend, paid an extra £5 for next day delivery to have it for the long weekends and came with an email notification of when it would be delivered. The lady on the phone was very helpful at the time of buying and I received spot on the time scale delivery notification the next day, fantastic product and hope to have dealings with the company again, super!! Hayley."
Hayley Bird, Mon 9th May '11
"Quick to deliver the product, must have been standing around for a while it was rusty on the edge it would be good if the product was checked before sent out."
drinkstuff says: We're sorry that you received a product from us in this condition Emma, thanks for bringing this to our attention, we are now looking into the rest of our stock. Please see our email to you regarding this issue.
Emma, Mon 9th May '11
"Nice quality corkscrews
, delivered in just 2 days! Look forward to ordering again."
Gord, Sun 8th May '11
"I wasn't sure when I placed my order so near the royal wedding if the glasses would arrive on time. I placed my order late Thursday night before the double bank holiday. The glasses duly arrived on the Wednesday. We were all amazed at the quality for such a reasonable price. Thank you for making our celebrations such a success."
Dot Anderton, Sun 8th May '11
"The beautifully packaged dozen Martini cocktail glasses
arrived in good time to be used as stylish props for the recent production of Manon Lescaut by Puccini staged by Bristol Opera at the Olympus Theatre and greatly added to the 1920s Art Deco styled performances."
Charlie, Sun 8th May '11
"had fun since arrived, good service from supplier thanks."
Andy, Sun 8th May '11
"I had excellent service from your company and the price of the item was half the price that I could get the mirror for anywhere else so I was delighted."
Sylvia McDonald, Sun 8th May '11
"Excellent product and delivery. Will use again."
Eric Cuthbertson, Sun 8th May '11
"Unfortunately a mistake was made in my order and it was missed by two people who signed it off. I ordered 1 pack of 4 pineapple cups, 1 pineapple cups turned up. I emailed my complaint to customer services but heard nothing (I did take the bank holidays into consideration). I rang customers services and spoke to a lovely lady who apologised and sorted it out and I received my other cups very quickly. To be honest it won't put me off using you again but I had wanted to use them for the weekend and wasn't able to."
We're really sorry that you had these issues with your order Debbie. We hope you have now received your extra Pineapple Glasses
Debbie Wilde, Wed 4th May '11
"Quick delivery and good quality products. Love everything in the website :)"
V. Santos, Tue 3rd May '11
"Just to say your service is good and I was very happy with my home cinema seat
Olivier D, Tue 3rd May '11
"The cups, shot glasses and umbrella cocktail sticks were all as described. Speedy delivery, reasonable prices and loved the way you can "leave a message" for the courier to make delivery easier. I'll be back! :)"
Sam Aldred, Tue 3rd May '11