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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.


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By submitting this form you agree that drinkstuff.com will be able to use your submission, should we approve it, on our website. We reserve the right to cancel certain comments.

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"Very quick delivery and product as described."
Claire Murray, Mon 4th April '11
"I ordered a poker table from Drinkstuff but it was damaged when I opened it. I sent an e-mail asking for a new table. Drinkstuff sent a replacement table the next day, which I thought was fantastic. The second table was perfect! Thanks for your quick and efficient customer service!"
Anthony Shotton, Sun 3rd April '11
"Excellent service. My order arrived very quickly and beautifully packed. I would have no hesitation in using drinkstuff again."
Frances Baxter, Sun 3rd April '11
"Good quality products and quick service and delivery time. Thanks drinkstuff."
S. Bamford, Sat 2nd April '11
"Very pleased with order execution - extremely quick despatch, well packaged, goods exactly as described and excellent value for money. I have no hesitation in recommending drinkstuff to anyone!"
Roy Sutton, Sat 2nd April '11
"I ordered 3 x packs of 25 beer mats. A bit disappointed that the packs were almost identical in content and therefore I got so many the same. I was hoping for more "real ale" beer mats, and most were not. Partly my fault for not checking properly."
Paul Heaven, Sat 2nd April '11
"This is the second time I have used this website and, I will continue to do so due to the excellent service I have received both times. Both of my orders have arrived next working day, which was very much appreciated. The quality of the glasses is outstanding. Keep up the good work :-)"
Karen, Fri 1st April '11
"I placed an order Sunday morning the goods arrived by Tuesday 10am. Price, order and time of delivery were all as stated on the website. Good service all round."
Kieran, Thu 31st March '11
"I was very pleased with my glasses - speedily delivered and well packaged. Would definitely recommend you and use again."
Ann Willis, Thu 31st March '11
"Very speedy service and very pleased with quality of product."
John Dunnery, Thu 31st March '11
"I ordered a bar stool from the website and I was particularly impressed with the efficiency of delivery - usually time of delivery cannot be confirmed but I was emailed on the morning with an hour delivery time slot which meant I did not need to be at home all day waiting. Many thanks."
Alice Clewes, Thu 31st March '11
"The cans of drink were as described and the delivery time exceptional. The name caused quite a stir, which was as intended. I wouldn't hesitate to recommend you to others and/or to use you again myself. Excellent service."
Mrs Diana Ward, Wed 30th March '11
"Good merchandise, very pleased with my order."
Alex Goudie, Tue 29th March '11
"After a great deal of time searching the web browsers for an online competitive service I could use. I decided to place an order with drinkstuff as the prices were very good. This is now the second order I have placed with drinkstuff and the service has been excellent on both occasions. The items have arrived in good order, on time and well packed. Very good service and would recommend, will definitely use again."
Adrian Kent, Tue 29th March '11
"I placed my order last minute for shot glasses. The process was easy, allowing them to be delivered to my neighbour. They were shipped fast, well packaged and I could track the delivery easily. Fantastic service, good value and would highly recommend. Keep up the good work!!!!!!"
Lisa Savory, Tue 29th March '11
"Great service, speedy delivery. Thanks!"
Philippa Batty, Tue 29th March '11
"Excellent service, quick delivery, great products - what more do you want?"
Kieran Hector, Tue 29th March '11
"Great service, really easy to use website. Kept me informed on my order's progress at all times."
Claire Lampitt, Mon 28th March '11
"A professional, helpful, friendly company with very prompt service."
Rebecca Shone, Mon 28th March '11
"Very happy with order, will order again in the future."
Alex Goudie, Mon 28th March '11
"Good seller, good descriptions, good prices and quick delivery."
Nat, Sun 27th March '11
"Received the tray damage and it looked used. I called the customer service line to report receipt of the damaged tray, who said I could have a full refund or replacement. I opted for the replacement which came next day, which was gleaming."
Mark Whyte, Sun 27th March '11
"Great service highly recommended, goods as described, ultra quick delivery."
James Gilmour, Sun 27th March '11
"I was 100% satisfied with the service I received from drinkstuff. I received my order within 3 days of ordering it and it was in excellent condition. I would definitely buy from this company again and would have no problem recommending them to my friends and family."
Brian Roberts, Sun 27th March '11
"I used you for a birthday gift and it was a great success, thank you."
Jacky Vipond, Sun 27th March '11
"Good company to deal with, prompt service and a quality product."
Paul Haldron, Sun 27th March '11
"After a mix up over the delivery address, probably my fault as I had to come out of the order and go back in again, the glasses were delivered the day after my son's birthday to his flat and left with a neighbour as he was working. The drinkstuff staff were very helpful and my son was delighted with the wine glasses. Thank you."
Valerie Robertson, Sat 26th March '11
"Great at all."
Gabriele, Fri 25th March '11
"Excellent range. Speedy delivery. Really well packaged. Very happy with the quality of the products purchased."
Andrew, Thu 24th March '11
"Quickly ordered item on line, sent confirmation and order delivery details promptly. Took delivery within 3 days hassle free. The mini fridge is as explained on the Drinkstuff web site, great product. I have used this company before and as before very pleased with the service. Keep up the good work."
Rose, Wed 23rd March '11
"Quick and efficient, I would definitely buy again from you."
Christine Spencer, Wed 23rd March '11
"Very efficient company to deal with, will use again."
Ian Gilmore, Wed 23rd March '11
"Quick efficient service. On arrival one of my glasses was broken, but a replacement was sent quickly and with no fuss. Thank you Drinkstuff."
Sandra Leonard, Wed 23rd March '11
"Found website through searching for shot glasses, prompt service, good quality items and great after sales when one cocktail glass was found to be damaged upon receipt of goods. Would recommend site to others no problem. Thanks."
Linda Mackay, Tue 22nd March '11
"The delivery of my order was prompt and was very well packaged. I would recommend Drinkstuff to my friends."
Vishakha Mehandru, Tue 22nd March '11
"All the things that we have ordered have been fantastic and easy to use except the wooden muddler was peeling before we used it so replaced with a metal one. Would buy stuff again."
drinkstuff says: Thank you for your comments Cheryl. If you ever have an issue with an order or a product you receive from us you are welcome to contact our customers services team who will be happy to help.
Cheryl, Mon 21st March '11
"Great service, prompt delivery. Couldn't ask for better service, thank you."
Joan Wells, Mon 21st March '11
"The goods that I ordered came late. I could also not track my order online as the service was not available. Overall the goods were of good quality. Need to improve on delivery times. Besides, we do pay for delivery!!"
drinkstuff says: Thank you for your comments Charles, and we're sorry that your order arrived late. We dispatched your order within 1 working day by 1st Class Royal Mail, unfortunately on this occasion we have both been let down by Royal Mail's delivery service.
Charles Simpasa, Mon 21st March '11
"Order arrived very quickly and as described. Thanks."
Liz Widd, Mon 21st March '11
"The Pint Tankards were exactly what I was after. Delivery quick, safe and very well packed. Many thanks."
Peter Vidgeon, Sun 20th March '11
"Excellent service - quick delivery, great (best) price and the bar stools were stylish looking!"
Annari, Sun 20th March '11
"Excellent delivery no problems."
Neil Woodrow, Sat 19th March '11
"Glasses were as described and delivered promptly with no problems."
Andrew Poller, Thu 17th March '11
"Very good fast service. Ordered Friday received on Monday."
Andrew Steer-Smith, Thu 17th March '11
"Excellent service - speedy delivery and cheapest by far on the internet. Would definitely use again and recommend to others. Many thanks."
Sarah Cannon, Wed 16th March '11
"Really easy to purchase online and delivery was super fast. Great service, would highly recommend."
Guy Morley, Tue 15th March '11
"Placed the order on a Monday night, delivered on Wednesday."
Michael Franks, Mon 14th March '11
"My order arrived very quickly and was great value - would definitely use again!"
Judy Mansley, Mon 14th March '11
"Thanks for quick delivery, I did order late and as it was a gift, I was extremely pleased that it came before the date."
Kerry Wilson, Mon 14th March '11
"We thought that our purchases were really good value for money and delivery was excellent. Well done drinkstuff... we'll be back soon!"
Jim & Linda Casey, Mon 14th March '11
"Good service."
Vicky Kell, Mon 14th March '11
"The glasses we purchased were used at a national conference and exhibition. Several visitors to our stand commented on the high quality of the disposable glasses. The speed of service was excellent as was the product quality so I would have no hesitation in purchasing from here again."
Nick Wain, Mon 14th March '11
"Thank you fast efficient order."
Helen King, Sun 13th March '11
"I ordered a barstool and received the goods promptly. However, it was damaged, I phoned up and was told a replacement seat would be sent out. I received the replacement and this was also damaged. It was apparent that a sharp item had damaged this seat as well. A third replacement (well packaged) arrived promptly and this was in good order. I was disappointed with the sequence of events and poor quality control but impressed with the efficiency the situation was dealt with. I am also pleased with eventual product."
drinkstuff says: We're sorry that you had these issues with the transit of your bar stools Lena. It's good to hear that the final replacement reached you safely.
Lena Strang, Sun 13th March '11
"Great communication from start to finish, order packed well, would certainly use again."
Tina, Sun 13th March '11
"An excellent service from start to finish, will definitely use your services again as and when required. Thank you."
Paul Coggins, Sun 13th March '11
"Ordered the product, money came out, product delivered. Easy."
Peter Bannatyne, Sun 13th March '11
"The wine cooler arrived promptly, well packaged and the delivery instructions were followed so I didn't need to wait in. I will definitely use drinkstuff again. Thank you."
Robert Sunley, Sun 13th March '11
"the service that I received was of great value, the items that I ordered arrived within 3 days by post to the UK mainland, we are also looking into other products for the pub as the ones that we received were of great value."
Davy Dieton, Sat 12th March '11
"Excellent service no problems will use again."
Michael Graham, Fri 11th March '11
"I was very pleased with the price, quality and speed of delivery, but the only thing was we bought whiskey tumblers to give to guests with miniatures at our upcoming wedding. On the website it said gift boxed which we took to mean individually gift boxed but they're not, they're packed in sets of 6 in factory boxes. I thought calling that gift boxed was a bit misleading. Apart from that I was very happy with the glasses and the service."
drinkstuff says: We're sorry that you felt mislead by the product description Will. As with most of our glasses, they are gift boxed in the sizes that they are sold in. So the pack of 6 glasses is in gift packaging rather than each glass individually boxed.
Will Taylor, Thu 10th March '11
"The glasses great - service incredible. I put the order in at 5PM and they were here next at 10AM. Carry on. Harry."
Harry Harrison, Thu 10th March '11
"Thanx about ideal gift for my partner."
Anda, Wed 9th March '11
"Very fast dispatch. Extremely well packed. A pleasure to deal with."
Joanna Coomey, Wed 9th March '11
"I bought a wine tasting at home kit from drinkstuff. The website was easy to navigate and there were lots of great offers. The kit was mailed out straight away. I was impressed with drinkstuff's efficiency and would shop here again."
Sarah, Wed 9th March '11
"Really happy with my purchase - arrived really quickly."
Tim Henshaw, Wed 9th March '11
"great service & a pleasure to deal with highly recommended"
david arthur, Wed 9th March '11
"Prompt service, with courteous and prompt resolution of a relatively minor issue with the product (a slight manufacturing problem) which was dealt with efficiently and effectively. Thanks for your service."
Damian Moorhead, Tue 8th March '11
"Good quality, quick delivery."
R Perry, Tue 8th March '11
"Excellent service. Replaced broken glasses next day. Will definitely use again."
Paul Bell, Tue 8th March '11
"Thank you for your service, the costs were very reasonable and delivery time was quick. I will be using you again."
Wendy Davis, Tue 8th March '11
"5 Stars."
Miss Deb Mcconnell, Tue 8th March '11
"Easy to order, well informed & pleased with product. Thanks again."
Steve Carr, Mon 7th March '11
"Very pleased with the ordering process, the item, and the speed of delivery. Also item was half the price of elsewhere - always good."
Michele Foulger, Mon 7th March '11
"Was fast & easy to order, and a very quick delivery time. Packaged well."
Kim Anderson, Mon 7th March '11
"The range of products is excellent, the pricing is extremely competitive and the delivery service outstanding. I would certainly use you again."
Roger Wilcox, Mon 7th March '11
"Speedy delivery and kept informed by emails. Good quality glasses."
Steve Prosser, Mon 7th March '11
"I've used the site a couple of times now when I've been having parties, a great selection of products and the order process and delivery is always so swift and faultless."
Paul Stone, Mon 7th March '11
"Very happy with the bar stools that we have recently purchased. In fact I am about to order another 2."
Carol Tanner, Sun 6th March '11
"Excellent service, my order arrived safely and well protected, also on time. I would certainly use drinkstuff again."
Howard Armstrong, Sun 6th March '11
"Ordered, paid and with me next day... brilliant!"
Mick Bushell, Sun 6th March '11
"I bought Henry and Henrietta mini vacuums and the Man Kini for a hen party and our son's 30th birthday party in the mountains. The greatest hit was the mankini... although worn over ski suits with wigs in a lovely mountain hut. Hilarious!! The girls hen party loved the challenge we mothers sent for the bride to find a man to wear the kini... this will now be pride of place at the wedding and nobody knows who will wear it. All tasteful fun and nothing too risque! Great products from a very efficient service. Thanks!"
Joan Bishop, Sun 6th March '11
"Really fast delivery, ready for my game on the Friday, many thanks."
Phil, Sun 6th March '11
"Excellent service."
Lesley Dolphy, Sat 5th March '11
"Delivered on time, would and have recommended company on to work colleagues. Excellent help on phone with order query."
Alison Mc Quillan, Thu 3rd March '11
"Missed delivery driver so telephoned number on card. Person we spoke to phoned him and he said he would pop back in about 40 minutes smashing and thank you I said. 3 o'clock I phoned again and was told that he said maybe he could pop back, Cost me a further £12 for a Saturday delivery, Needed glasses for a wedding reception on the Monday so had no choice. Regards. Hugh"
drinkstuff says: Thank you for your comments Hugh. We apologise that you were misadvised by DPD. Unfortunately, we do have to rely on a third party courier to represent us with a high level of customer services and on this occasion they have failed to do this. As an apology we have added £5 credit to your account for redemption on a future order.
Hugh Williams, Thu 3rd March '11
"Finding products on your website was quick and easy. Checkout was easy and they were delivered within two days. Very good and thank you!"
Elizabeth, Thu 3rd March '11
"Thank you once again for the great service. The quality of the poker chips is top notch! x"
Lucy Betteridge, Tue 1st March '11
"Very quick delivery, no problems with order. Love the product!"
Sam Horsfield, Tue 1st March '11
"The items were not all in stock but I received an email and a phone call advising me of this and continued to get update emails. Considering the items were out of stock they were still delivered quickly and were securely packaged. Brilliant design, can't wait to use them on our wedding day!"
Stephanie Cartwright, Tue 1st March '11
"My daughter doesn't like drinking out of glass glasses and this weekend she is 30 so I decided to buy her a glass for her 30th but you can't get plastic wine glasses with 30 on them. I wanted a special glass so on the internet clicked on drinkstuff and found some lovely classy plastic glasses, so instead of 1 glass I have bought her 6. They are lovely and she will love them, and I also think they were a very good price. Thank you."
Hazel, Mon 28th February '11
"I would definitely use this company again and recommend it. My order was delivered very swiftly, the goods were exactly as ordered and extremely well packed. I was pleased with the efficiency of the whole process."
Ann Woodhall, Mon 28th February '11
"I purchased a case set of 300 14g poker chips from this site about 4 years ago, and they are a very good set that haven't seen nearly enough use. A couple of months ago I was looking around the web for a poker table and came across this site again where I found the 8 place fold out poker table top, which fits just great over my dinning room table. OK half the plastic chips trays fall out if you hold it upside down, but by not holding it upside down or investing in a little glue soon sorts that out. I got it for near half price on a special so I'm not complaining. I'm now hosting a monthly home game, having had two already. Your own home game with your mates is a brilliant evening. Having a cracking set of chips and poker table top makes it so much better. I've found drinkstuff.com to have good prices, and it's a very well run and reliable website. drinkstuff.com is my friend! :)"
Neil Strickland, Mon 28th February '11
"Quickly, safe and cheap! Great service."
Francesca, Mon 28th February '11
"This is an excellent product and the delivery service was very quick. Stag do in Aug so will be buying some more!"
Gareth Burke, Sun 27th February '11
"Good service and quick delivery."
Sarah Pateman, Sun 27th February '11
"Very good service."
Susan Gordon, Sun 27th February '11
"Prompt delivery, securely packaged, items as described. Thank you."
Lucy Simpkins, Sun 27th February '11
"Quick delivery."
June Williams, Sat 26th February '11
"I was very pleased with the Rondella jug, it was just what I wanted and it came really quickly. I would certainly order from them again."
Mrs Judy Owen, Sat 26th February '11

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