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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.


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"Fantastic service excellent communication and super fast postage thank you."
The Handscombes, Wed 25th April '12
"This company is always used every year for birthday drinks glasses / accessories or whatever is needed, very reasonable, fast delivery well packaged, efficient, good quality items too. Thanx."
Carla, Wed 25th April '12
"Delighted with straws cannot get them as nice anywhere else!"
Lorraine Brown, Wed 25th April '12
"Great service, great chairs. Excellent."
Terence Hughes, Wed 25th April '12
"Prompt delivery, good quality plate clips which fitted all the different sized plates we had gathered for the party. Very useful accessory to any buffet party. Will re-use again and again! My mother was sceptical about me spending the money, but it was well worth it, and many guests commented how great they were."
Vicky, Wed 25th April '12
"Best glasses lovely to drink out of. Fast service. Thank you."
Les, Tue 24th April '12
"Service was at all times excellent for the product I bought. I was kept informed of the progress of my order at each stage, and dispatch and delivery were very prompt. As nobody was in, we called the courier to redeliver. Again, every aspect was excellent."
Chris Harris, Tue 24th April '12
"I'm pleased with my order from drinkstuff.com - your range of products is great and my order arrived on time. I will certainly order from your again. Thank you."
Anna Graves, Tue 24th April '12
"I phoned my order, explaining to a very helpful person that I needed the glasses within a short space of time. They arrived the very next day, safely packaged. I was very pleased with the help I received on the phone, the delivery and the price. Many thanks!"
Viv, Tue 24th April '12
"The cups arrived promptly, as advertised - been put to good use, thanks."
Helen Macdonald, Mon 23rd April '12
"Great range of gear and my order was delivered far more quickly than anticipated. The product is fabulous too."
Leo Millward, Mon 23rd April '12
"Faultless service. Thank you."
Peter Williams, Mon 23rd April '12
"Excellent prompt delivery."
Ian, Sun 22nd April '12
"Very pleased, well made good value."
John Catterall, Sun 22nd April '12
"Goods delivered promptly."
Lesley Rackley, Sun 22nd April '12
"Arrived quickly, great price and great product."
Jane Sherriff, Sun 22nd April '12
"Well packaged, content correct, would recommend & use again."
Jo Dinsdale, Sun 22nd April '12
"Dear Sirs, I must congratulate you on the quality of the product supplied, but even more so on the friendly and helpful service I received. Indeed, the staff were most helpful and cheerful, even though my order was relatively small (price), and the item was not readily available. It was a pleasure to deal with your firm. I have no connection with the firm other than as a very satisfied customer. Many thanks to all involved."
W S May, Fri 20th April '12
"Fast delivery, good price. Will let my work mates and family know about this web site."
Mr W Woods, Thu 19th April '12
"All elements of order follow up and delivery when stated excellent."
Peter Bowen, Thu 19th April '12
"Can't fault the goods or the service."
Gill & Paul Bates, Thu 19th April '12
"Easy website to order from, delivery by Yodel OK, item well packaged. Pleased with quality of the glasses. Good communication from company."
Jenni Stewart, Thu 19th April '12
"After some years we want to add to our square based glasses which we use for long drinks. The ones we purchased from you were perfect and at a reasonable price. Goods arrived very well packaged. An excellent transaction. Thank you."
Vincent Murphy, Thu 19th April '12
"Having decided that I needed to update my Beer Glasses, I found a huge collection on drinkstuff.com. Ordered 8 glasses, took 5 days to arrive. On opening found 1 broken, emailed CS and very promptly dispatched a replacement glass. I have no worries about using drinkstuff.com again."
Steve M, Wed 18th April '12
"My order came very quickly and I was really pleased with my purchase, I would recommend drinkstuff.com to people looking for quirky ideas for parties etc."
Clair Melrose, Wed 18th April '12
"Item was exactly as described, good quality and very reasonably priced. Unfortunately, the next day delivery failed due to courier inefficiency. But drinkstuff.com customer services handled the issue very well. Many thanks."
Adrian Daniels, Tue 17th April '12
"Excellent service."
A Casling, Tue 17th April '12
"Absolutely amazing, excellent delivery and quality, will definitely buy from here again and will recommend to my family and friends. Amazing and low priced."
Jill Whelan, Tue 17th April '12
"Hi, thanks for my stuff, however, the tray did come with a big crack in the middle of it but I did not worry about contacting you as I plan to cover the tray, so the crack will not be visible, it was bought to be used as a prop on stage anyway. The swizzle sticks are fine. Thanks for your prompt service."
Drinkstuff says: Thank you for making us aware Janet, this certainly isn't ideal, please see our email regarding this matter.
Janet MacDonald, Tue 17th April '12
"I was looking for an LSA product I couldn't find anywhere else - drinkstuff.com had in stock and delivered within days! Great find. Thanks."
Emma, Mon 16th April '12
"Very good service when I called in. The representative was very honest about the fridges and the noise they make which helped me to purchase a silent running model. Excellent!"
Paul Shapiro, Mon 16th April '12
"Very impressed with this company from order through to delivery. They had the product I wanted and at a better price than I could find elsewhere. Ordering was easy & was followed by confirmation email. Dispatch was prompt & again I was sent an email this time with a package tracking facility. Final delivery was within 48 hrs of order. Well done drinkstuff.com."
Roger Everett, Mon 16th April '12
"Just what I wanted, and what was advertised. Promptly dispatched, good value."
Chris Stiven, Mon 16th April '12
"Fast professional service!"
Ilan Feigenbaum, Mon 16th April '12
"Another great order from drinkstuff.com, will order again."
Danielle, Mon 16th April '12
"Glasses as advertised. They arrived promptly. Very satisfied."
Dawn Rhodes, Sun 15th April '12
"Great service, fast delivery and loads of information throughout the process."
Callum, Sun 15th April '12
"Excellent service."
Claire Hulme, Sun 15th April '12
"Your online description for shooter glasses was inaccurate. The problem was dealt with very sympathetically and I was sent an immediate refund! I bought some replacement glasses from you, which were very good quality."
Gillian Gallick, Sun 15th April '12
"I am very satisfied with the quick and efficient way my order was handled, and very pleased and happy with my purchase of the glasses."
Gary Blythe, Sun 15th April '12
"Bought some supplies for a party, fab products really quick delivery too. Will use again!"
Gregg Mccumesky, Sun 15th April '12
"Brilliant service, haven't tried out the lay z spa adapter hose yet (weather not permitting) but could not ask for more. Thank you all so much."
Gloria Brown, Sat 14th April '12
"Arrived very speedily."
Sue Morgan, Sat 14th April '12
"Good quality goods - delivery excellent - very pleased with the service. If I had one criticism - packed so tightly with so much packaging in very large box! But I will definitely use the service again."
Mrs G Sills, Sat 14th April '12
"I can say it all in 6 words. Thank you for everything! Awesome service!!!"
David Barlow, Thu 12th April '12
"Everything was accurate and am very pleased with my new bar stools."
Mrs J Manning, Thu 12th April '12
"Very speedy delivery of a gift to my Mum who has just acquired a cocktail shaker. A bit disappointed that the invoice was sent to the delivery address when it wasn't the billing address. Goodies were much appreciated though."
Jo Donald, Wed 11th April '12
"I was impressed with the service. I felt secure as I was kept updated by email on the process of the delivery. The product came within three days and that included the weekend! On top of all that, I found that the prices were lower than anywhere else I looked! Very happy, I would definitely recommend this company and will order from them again."
Claire Gregory, Wed 11th April '12
"Excellent service, perfect glasses and very good quality. Many thanks, Angela."
Mrs Angela Mackie, Wed 11th April '12
"Very efficient - no problems. Lovely product (Peroni glasses)."
Verna Lawson, Tue 10th April '12
"I would like to say I am extremely pleased with the service I received. On a day to day basis I order around 3-4 parcels from different companies but have never experienced the same level of service. From the time I placed the order, until it arrived I knew where my parcel was at every stage. My parcel arrived quickly and I will be definitely ordering from yourselves again. Thank you."
Amy Sheldrick, Tue 10th April '12
"Quattro jugs are exactly what I wanted, arrived really well packaged the day after I placed the order and were even cheaper than I found them on Amazon! Thank you for such excellent service."
P. Frost, Mon 9th April '12
"Email queries answered very quickly. Order arrived in good time and was exactly what I wanted. Would recommend."
Evelyn Gaunt, Mon 9th April '12
"I would just like to say that the whole process from viewing products to receiving my items was very professional and very simplistic, I would not hesitate in using your service again."
Stephen Lovell, Mon 9th April '12
"Completely satisfied."
Jeff Kelly, Mon 9th April '12
"The service was fantastic - from order entry right through to immediate delivery the next day. Packaging ensured no breakages and the product themselves are wonderful - lovely to hold and yet very durable - we will certainly use drinkstuff.com for all our future glasses and recommend to friends and family."
Helen Pell, Sun 8th April '12
"As always the order arrived promptly, correct and the items were as described and were of a quality I would class as value for money. I will continue to use drinkstuff.com to equip my home bar as it develops."
Tam Border, Sun 8th April '12
"Ordered quite late. Came on time. Quality and price superb. Party guests asked where I got such fabulous cocktail goods from as they are going to have cocktails at their party x thank you x"
Di Gargett, Sat 7th April '12
"Very easy process, kept informed at every stage, product arrived promptly, was exactly what we wanted."
Anne Steel, Fri 6th April '12
"Very prompt service."
I C, Thu 5th April '12
"This was my 1st order from you and I was very pleased with the service I received. Great price and 1st class service I received. Instant despatch and updated emails of the progress. So thank you I wish there were more companies like yours. Keep up the good work well done."
Mrs Larkin, Wed 4th April '12
"Found drinkstuff.com by accident seaching for Peroni glasses. I certainly know where to come in future. Fabulous range of 'stuff'. Really quick delivery and e-mail tracking. Greatstuff!!"
Michele Perren, Wed 4th April '12
"Product I ordered was not fantastic as it is only put in the fridge not the freezer, which I had not realized. However the customer service was very good - I received an explanation and replacement of the item that had cracked when removed from the freezer! Good company but I would not buy the product again."
Carole Harris, Tue 3rd April '12
Lakhy Mattu, Tue 3rd April '12
"Thank you for my order, one time (thank god it was a gift) and brilliantly packaged up. It was very fragile and I was concerned it wouldn't make it in one piece. The Porto Sippers and Decanter are a stunning gift for the man in your life who has everything, very impressive."
Angie Daw, Tue 3rd April '12
"Cannot fault this company, ordered some stuff same day from another site, never turned up, five phone calls later still waiting for refund! This company goods arrived next day and fantastic communication all the time. FANTASTIC SERVICE, QUICK DELIVERY, WILL USE ALL THE TIME....."
Helen Ardani, Tue 3rd April '12
"Trustworthy and exceptional customer service!!!"
Vishal Patel, Tue 3rd April '12
"Very good fast service and product exactly as described. The glasses were delivered in very safe packaging within 48hrs and, as I was not at home, the package was left by the courier in a sensible place with a note through the door. Many thanks to you all at drinkstuff.com and your courier, Yodel."
R James-Cattell, Mon 2nd April '12
"Very quick service, ordered 2pm and got it the next day. That's well quick. ;0 Been looking out for this bbq for a long time and the price was nice. Well done, will be recommending you."
David Chamberlain, Mon 2nd April '12
"I ordered 2 wine thermometers on the Wednesday, got them on the Friday and delighted with them, seriously I cant fault drinkstuff.com. I will definitely be using you guys again."
William Pollock, Mon 2nd April '12
"We ordered optics and a bar sign for our summerhouse and the quality is brilliant. Our friends love coming over to our bar in the garden. Quick delivery too, thanks guys, would use you again."
sally lawson, Mon 2nd April '12
"Item arrived quickly, great comm.... brill !!!"
Sharon Campbell, Sun 1st April '12
"Needed hurricane glasses for a party, and various other bits and pieces. I thought I would need to go to different sources to get the best prices, but it turned out I could get all I needed at really good prices with excellent postage rates all from this company. Delivery fast. I was very impressed with this company and I have already passed on details to a work partner who was looking for some equipment."
Linda Tyler, Sun 1st April '12
"First class service, first class delivery."
Robert Andrews, Sun 1st April '12
"Brilliant product and at a good price. Dispatch and delivery was very quick, well done."
Mr David Holgate, Sun 1st April '12
"My order of a Burco Boiler for my Scout Group was fulfilled quickly and efficiently. Most impressive."
Verity Kemp, Sat 31st March '12
"Good efficient service, goods delivered in very safe packaging within 48hrs."
C. A. McAllister, Sat 31st March '12
"Your one stop shop for all bar related products and cheaper than the competition in my experience!"
Barry Clark, Sat 31st March '12
"Your online service is very straightforward. Your despatch time is also up to scratch and I am also very happy with the product. However, I think it would be a good idea if you could make the bowls a little heavier, they are too thin. Otherwise, I am happy with the overall service."
Isabella Frimpong, Sat 31st March '12
"Great service, quick and very reliable especially from Tony Steel. Hope to use you again soon."
Stephen Walker, Thu 29th March '12
"Very good product, quick delivery, thank you."
Joanna, Thu 29th March '12
"Chose on line, made a mess of the order, phoned up, resolved, shipped, arrived as ordered promptly for this part of the country. No problems."
Mark Holbrook, Wed 28th March '12
"The glasses I ordered came quickly and were exactly as expected. The only reason I didn't give 5 stars was because there wasn't the flexibility to order the number of sets I wanted and avoid paying for postage. Other than that, everything was perfect."
Laurel Rusakoff, Wed 28th March '12
"Excellent service, will recommend."
Jane Watts, Tue 27th March '12
"Was really pleased with the quality of the glasses I ordered and was surprised at how quickly they were delivered, full marks to Barmans."
Colin Stamford, Mon 26th March '12
"Brilliant thanks."
Linda Warren, Sun 25th March '12
"Nice purchase."
Julio Penaforte, Thu 22nd March '12
"Prompt dispatch, good quality."
Marina Reisenbuk, Wed 21st March '12
"Excellent service, good product, very happy customer will use you again."
David Pitcher, Tue 20th March '12
"Again you guys have outdone yourselves, with excellent items and delivery. Always a pleasure."
Angie Gethin, Mon 19th March '12
"Thank you for the great service, the whiskey glasses are exactly what I wanted. Excellent quality."
Robert Lloyd, Mon 19th March '12
"Great prices, wide range, & fast delivery! Very happy with my purchase & would use drinkstuff.com again."
Kirstie, Mon 19th March '12
"Easy to order on internet and prompt delivery, very pleased."
Annette May, Mon 19th March '12
"Thank you for an excellent service. I was really surprised how quick the order was dealt with and by the delivery. I will recommend you to every one I know. Once again thank you."
Percival Nicholas, Mon 19th March '12
"I would like to thank all staff at drinkstuff.com, the service was second to none and the products are exceptional quality. Thanks again, I will definitely be using you all again. Kate Macluskey."
Kate Macluskey, Mon 19th March '12
"Excellent range of glassware, with very quick delivery. Would recommend."
Valerie Thomas, Sun 18th March '12
"I found this website the day before a New Years cocktail party - and wished I'd found it sooner, as it was too late to order for that occasion. I came back again to order for my daughter's birthday: easy to use website, amazing range, and really good prices. Order arrived within 2 days, all neatly and securely packed - and really good quality, especially for the price. Cocktail kits were brilliant, disposable glasses and bowls were very good quality (and so not disposed of!). Will happily use again, and recommend to others (the animal drinks straws were a huge hit with teenagers and middle-agers alike!)"
Susan Purcell, Sun 18th March '12
"drinkstuff.com is a very good company to use. Website is easy to navigate and easy to find what you are looking for. My order was quickly dispatched and delivered. Overall I'm very pleased with my purchase and would use drinkstuff.com again."
Blake Gumble, Sun 18th March '12
"Cases arrive safe and sound and in record time. Great purchase."
John Killilea, Sun 18th March '12
"First class service. Easy to order, product as described, well packaged, fast delivery. Well done!"
Paul Acton, Sun 18th March '12

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