Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Lovely product. Arrived when expected and left with neighbour as arranged. Husband loves it!"
Emma Bowden, Mon 2nd May '11
"Goods arrived promptly and were packaged well."
Helena, Mon 2nd May '11
"Very friendly with super quick delivery!!! Many thanks."
Frank Mellish, Mon 2nd May '11
"The description of the items was accurate and full. Delivery was quick and the packaging ensured the glass items arrived in perfect condition. Good service deserves praise so, well done."
Edward James, Sun 1st May '11
"Second order from drinkstuff, excellent fast delivery each time."
J Heron, Sun 1st May '11
"I ordered some cake domes from here which arrived really quickly. Exactly as described and excellent value for money. My second order was out of stock on the site but the communications regarding its delivery have been outstanding. Would highly recommend drinkstuff :)"
Sandra Speight, Sat 30th April '11
"Highly recommended. The glasses ordered were excellent quality and came really well packaged. However, one of the glasses was a bit defective so I dropped customer service a mail and within 24 hours I was sent a replacement. Good value and excellent no hassle service so I would definitely have no hesitation using them again in the future!"
Jeremy Jones, Sat 30th April '11
"Excellent prices, very quick delivery, a huge range of products for the cocktail connoisseur, will definitely use this site again."
Paola, Sat 30th April '11
"Would please me about another business. Many thanks, Ingolf Lange."
Ingolf Lange, Sat 30th April '11
"Thanks for the earlier than expected delivery of my order - which meant we could enjoy the Easter sunshine in the hot tub. Much appreciated."
Dave Sisson, Fri 29th April '11
"The delivery was quick and was very happy with the Brass Sign
but the Party Balloon Russian Roulette Gun
did not work very well when we all tried to use it at the my friends BBQ was quite disappointed really."
We're sorry that you were disappointed with the Party Russian Roulette Gun Edward, if you ever have any issues with a product you purchase from us you are welcome to contact our customer services
team who will be happy to help solve any problems.
Edward Pink, Thu 28th April '11
"Pleasant and helpful on the phone, made ordering very easy. Next day delivery service was superb. Product was well packaged and as described. Good quality and good value."
Mark, Thu 28th April '11
"I recently made an order for 6 pint glasses. One of them arrived broken, in my opinion they were not packed with enough bubble wrap, to me this is a basic mistake that should have been avoided. I must add however that the follow up by your company has been very good with a new glass being despatched in a good time scale. In conclusion, well done to the complaints department but a not so well done by the originally packers."
drinkstuff says: Thank you for your comments Richard, we have raised these issues with the warehouse team and will make sure this is looked into. We normally have a very low broken products rate but will strive to do better.
Richard Bennett, Wed 27th April '11
"Our order was dealt with promptly and our glasses were delivered within 48 hours."
Peter Thomas, Wed 27th April '11
"I'm very happy with the service I have received. Very prompt."
Elaine Burton, Wed 27th April '11
"Just to say your service is very good and I was very happy with my glasses. Thanks, John R."
John Russell, Wed 27th April '11
"Quite good compared to high street shops, big range of products. I should be back soon if I need anything. Delivery could be cheaper, but I do understand it is not up to drinkstuff. However I am happy with what I get and can tell it is a professional shop where everyone can find something for themselves."
Adam Augustynowicz, Tue 26th April '11
"Quality product with excellent customer service and speedy delivery. Thank you!"
S. Kershaw, Tue 26th April '11
Peter, Tue 26th April '11
"Everything fine and very good condition and very quick delivery by place."
Yuri Kononov, Tue 26th April '11
"I have loved all my things bought from drinkstuff, they are amazing. Everything I have ordered has been great and customers service is second to none."
Mary Nisbet, Tue 26th April '11
"Items arrived quickly and of great standard."
Alan Lisle, Tue 26th April '11
"The original package arrived with a couple of the glasses damaged (well packaged but had obviously thrown around). A quick e-mail and about 4 days later new goods arrived perfect condition. A pleasure to deal with."
Andrew Burgess, Mon 25th April '11
"Quick delivery and all goods arrived in perfect condition. Very happy customer."
John Grocock, Mon 25th April '11
"Delivered promptly and great products. Thanks so much."
Sheryl, Mon 25th April '11
"Delighted with the glass mugs, packed with great care and speedily dispatched. V good value. Thank you very much."
M Woods, Sun 24th April '11
"No complains whatsoever!"
Filip Dendauw, Sun 24th April '11
"Beautiful products. Fast delivery. Very impressive service."
Katie Paine, Sun 24th April '11
"Excellent products and service, would definitely recommend to friends."
Audrey Sanderson, Sat 23rd April '11
"Over the moon with the quality of this table and the service from drinkstuff. This table has made my poker nights something special, bringing a bit of class to the play. Unfortunately it hasn't made me play any better!!! I would recommend this website to anyone. Thanks."
Andrew Binks, Fri 22nd April '11
"Only drink/party site that I use & recommend, has everything I want & more. All my orders have been delivered very quickly & have been good value for money."
Samantha, Thu 21st April '11
"Speedy delivery, well packaged, goods as described, website easy to use...... all in all just what I wanted. Thanks."
Linda Rockey, Thu 21st April '11
"The products I bought were excellent, the roulette wheel was really good value for money. It was well packed and delivered very quickly. I have used your company a few times and have been very pleased each time with the first class service. I would recommend you to everybody. Thanks again for the excellent service."
Linda Wardrope, Wed 20th April '11
"Drinkstuff exceeded my already high expectations, I am very impressed with all the items I have purchased and can't wait to put them into use on my holiday with the lads in the Summer. The delivery was very quick, the items were all in perfect condition and the service was perfect. Will definitely be recommending to all my friends and anyone out there who is considering purchasing items."
Ryan Lester, Wed 20th April '11
"Very speedy service. I had been looking for some large bowls for making punch but couldn't find anything suitable .. until I stumbled upon this website. What a find!! Bought two of the Large Acrylic Drinks Pails
and they were perfect - great size and they looked fab too. Thank you, Jx"
Jill Hampson, Wed 20th April '11
"I looked for plastic/acrylic wine and beer glasses for use in my caravan. The ones I saw in the camping shops did not impress so I Googled. This site has a great selection so I bought both wine and beer glasses plus some glass beer chalices for home use. Very impressed by service and quality and would definitely recommend you on the camping/caravanning forums."
Terry Hunt, Tue 19th April '11
"I was impressed with the service, ordered one day and it was delivered the next. Product very good quality too. Definitely use again."
Isobel Bladon, Tue 19th April '11
"Great prices, super fast delivery, great packaging, all in all, fab! Will certainly be back for our next party! Keep up the great work! :D"
Hilary Miller, Mon 18th April '11
"Fast and efficient service, very pleased, will order with this firm again."
Mary Scott, Mon 18th April '11
"Needed my glasses to take with me on a trip so I needed them fast. You guys came through for me. Cheers!"
Jim, Mon 18th April '11
"Thanks for the fast and speedy service. The glasses arrived safely and very well packed. Unfortunately, I will have to repack same for their journey to America where I am sure that they will be used regularly by a friend who is an avid Boddingtons and Guinness fan."
Max Benson, Mon 18th April '11
"Dealt with in a speedy and first class service. Product all that I expected. Thank you... and I will deal again."
Max Benson, Mon 18th April '11
"Very pleased with my order, was a fast delivery and I am thoroughly enjoying the products I bought."
Maria Lloyd, Sun 17th April '11
"The beautiful glasses arrived very quickly and were really well packed. Thank you so much for the fantastic service."
Julia Elfred, Sun 17th April '11
"Thanks, a good service, will shop with you again."
Alan Youens, Sun 17th April '11
"Well packaged and fast delivery, recommended!"
Jon Dewsnap, Fri 15th April '11
"Excellent product and service - promptly dispatched and very well packaged. Highly recommended!"
Stephen Hinton, Thu 14th April '11
"Excellent service fast delivery."
Terence Bull, Thu 14th April '11
"Great products, great service."
Jane Stephany, Thu 14th April '11
"Drinkstuff is a great company with lots to offer for your home bar. When my order arrived one small item was damaged, when I rang they were very helpful and the next day a new item arrived."
M Nisbet, Wed 13th April '11
"I was delighted to find traditional pint beer mugs
that I had been seeking for ages. I ordered 4 and they arrived, well packaged, very quickly. Will I order again? - I have no doubt that I will because such excellent service it is not taken for granted these days."
Neil, Wed 13th April '11
"Speedy delivery. Glassware well wrapped. Very pleased with the Irish coffee glasses
. Very reasonably priced."
Diana, Wed 13th April '11
"Looking for something for the brother who has everything. Quality product at a good price and excellent delivery service.... thx"
Debbie Lumley, Wed 13th April '11
"The service and products were excellent."
Julie, Tue 12th April '11
"This is one of the best bar suppliers I have used for a long time, will always use you."
Davy Dieotn, Mon 11th April '11
"Thrilled and delighted with the product, and absolutely amazed at the speed with which it was delivered. Highly recommend this company."
Patricia Prescott, Mon 11th April '11
"I would like to take this opportunity to thank you for your very helpful and very efficient service. I ordered my goods and they where delivered promptly and were exactly as described. I would definitely use this company again."
Linda Reynolds, Mon 11th April '11
"Very good service, very fast delivery, good condition!"
Yuri Kononov, Mon 11th April '11
"I am pleased with everything I have had from you."
Gillian Macdonald, Mon 11th April '11
"I ordered the DIY straws
and Artistic straws
for a youth event featuring a juice bar and they went down really well with the youngsters. The DIY straws were set up so you could drink from three glasses at once, and a couple of volunteers had fun tying knots in the the bendy ones! Thanks for your help making our event great fun."
Alex, Mon 11th April '11
"Very good products, nice and professional service. Very quick delivery, as I ordered in the morning and it was dispatched the same day. I'll definitely come back."
Magdalena Pietras, Mon 11th April '11
"I ordered from the web pages, and the goods were accurately described and delivered well packed and quickly."
John Kane, Sun 10th April '11
"Arrived on time in good packaging."
John Keeling, Sun 10th April '11
"Item exactly as described, suitably packaged and arrived promptly on time. Brilliant service, would recommend and shop again."
William Cameron, Sun 10th April '11
"Great selection of products (I had been hunting for this style of drinking glasses
for about a year), great service, delivered on time."
Nick Mackin, Sat 9th April '11
"Thank you, your service was very good. 2 glasses arrived broken and were replaced within 48 hours. Thank you."
Charles Milligan, Thu 7th April '11
"Very prompt service, thank you."
J Eley, Thu 7th April '11
"Products ordered arrived earlier than expected, were exactly what i asked for,and very reasonably priced. Well done and thanks!"
Phil Golding, Thu 7th April '11
"I ordered 5 packets of Pat O Brien's Hurricane Mix
and cannot fault the product or the packaging which were both excellent. There was no delay from Drinkstuff dispatching my order either, it was dispatched the day after I placed my order. What I have a complaint about though is The Royal Mail for the part they played. They took 11 days to get my parcel to me. So if it wasn't for them I would be giving Drinkstuff 5 stars instead of 3."
Alan Powers, Thu 7th April '11
"Husband loved the gifts. Excellent quality and goods were with me the next working day!! Thanks x"
Natalie England, Thu 7th April '11
"I got exactly what I asked for in the time frame that was specified on the website. My goods were well packaged and I was kept up to date through the website. Thank you very much drinkstuff."
Tim Clapson, Thu 7th April '11
"I had what I ordered within two days of placing. The goods were in excellent condition and are very good value for money. This is the second time I have used this company and it won't be the last."
Shell Gibson, Wed 6th April '11
"I am very satisfied with the service I received from drinkstuff. They even redelivered my parcel after I put down the wrong address. They were very helpful."
S Normanton, Wed 6th April '11
"Very prompt service and exactly what we wanted. Many thanks."
Anna Hare, Tue 5th April '11
"Can not fault drinkstuff for service, even though chocolate fountain
wasn't working. Contacted them and they supplied a replacement and chocolate on next day delivery. Many thanks."
Nichola Wiltshire, Tue 5th April '11
"Very good quick service, delivered following day."
Angela Barden, Tue 5th April '11
"Cheaper on here than buying in store Aberdeen plus free delivery. Very speedy despatch. Will definitely use this site again."
Lori, Tue 5th April '11
"Customer service is friendly, prices are great and delivery is fast!! Had no problems with the order, glasses were well wrapped and boxed. Well be ordering more from drinkstuff.com in the future!!"
Kris Parmar, Tue 5th April '11
"Very quick delivery and product as described."
Claire Murray, Mon 4th April '11
"I ordered a poker table from Drinkstuff but it was damaged when I opened it. I sent an e-mail asking for a new table. Drinkstuff sent a replacement table the next day, which I thought was fantastic. The second table was perfect! Thanks for your quick and efficient customer service!"
Anthony Shotton, Sun 3rd April '11
"Excellent service. My order arrived very quickly and beautifully packed. I would have no hesitation in using drinkstuff again."
Frances Baxter, Sun 3rd April '11
"Good quality products and quick service and delivery time. Thanks drinkstuff."
S. Bamford, Sat 2nd April '11
"Very pleased with order execution - extremely quick despatch, well packaged, goods exactly as described and excellent value for money. I have no hesitation in recommending drinkstuff to anyone!"
Roy Sutton, Sat 2nd April '11
"I ordered 3 x packs of 25 beer mats
. A bit disappointed that the packs were almost identical in content and therefore I got so many the same. I was hoping for more "real ale" beer mats, and most were not. Partly my fault for not checking properly."
Paul Heaven, Sat 2nd April '11
"This is the second time I have used this website and, I will continue to do so due to the excellent service I have received both times. Both of my orders have arrived next working day, which was very much appreciated. The quality of the glasses is outstanding. Keep up the good work :-)"
Karen, Fri 1st April '11
"I placed an order Sunday morning the goods arrived by Tuesday 10am. Price, order and time of delivery were all as stated on the website. Good service all round."
Kieran, Thu 31st March '11
"I was very pleased with my glasses - speedily delivered and well packaged. Would definitely recommend you and use again."
Ann Willis, Thu 31st March '11
"Very speedy service and very pleased with quality of product."
John Dunnery, Thu 31st March '11
"I ordered a bar stool from the website and I was particularly impressed with the efficiency of delivery - usually time of delivery cannot be confirmed but I was emailed on the morning with an hour delivery time slot which meant I did not need to be at home all day waiting. Many thanks."
Alice Clewes, Thu 31st March '11
"The cans of drink were as described and the delivery time exceptional. The name caused quite a stir, which was as intended. I wouldn't hesitate to recommend you to others and/or to use you again myself. Excellent service."
Mrs Diana Ward, Wed 30th March '11
"Good merchandise, very pleased with my order."
Alex Goudie, Tue 29th March '11
"After a great deal of time searching the web browsers for an online competitive service I could use. I decided to place an order with drinkstuff as the prices were very good. This is now the second order I have placed with drinkstuff and the service has been excellent on both occasions. The items have arrived in good order, on time and well packed. Very good service and would recommend, will definitely use again."
Adrian Kent, Tue 29th March '11
"I placed my order last minute for shot glasses. The process was easy, allowing them to be delivered to my neighbour. They were shipped fast, well packaged and I could track the delivery easily. Fantastic service, good value and would highly recommend. Keep up the good work!!!!!!"
Lisa Savory, Tue 29th March '11
"Great service, speedy delivery. Thanks!"
Philippa Batty, Tue 29th March '11
"Excellent service, quick delivery, great products - what more do you want?"
Kieran Hector, Tue 29th March '11
"Great service, really easy to use website. Kept me informed on my order's progress at all times."
Claire Lampitt, Mon 28th March '11
"A professional, helpful, friendly company with very prompt service."
Rebecca Shone, Mon 28th March '11
"Very happy with order, will order again in the future."
Alex Goudie, Mon 28th March '11
"Good seller, good descriptions, good prices and quick delivery."
Nat, Sun 27th March '11
"Received the tray damage and it looked used. I called the customer service line to report receipt of the damaged tray, who said I could have a full refund or replacement. I opted for the replacement which came next day, which was gleaming."
Mark Whyte, Sun 27th March '11