Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"I am satisfied with the prompt delivery. Cannot comment on anything as they are xmas presents!"
Daniel Frederick Payton, Sun 6th December '09
"Reliable, punctual, packaged well. Good value items. Would recommend and use Drinkstuff again and again."
David Hindley, Sun 6th December '09
"All items ordered were received within 48 hours and were as expected in respect to quality. Many thanks."
Robert James, Sun 6th December '09
"Fantastically quick service, arrived within 2 days and just as seen on web."
Liz Bowdler, Sun 6th December '09
"Really happy with Drinkstuff. Very quick delivery and very helpful customer service. Be back soon!"
Sam Haslam, Sun 6th December '09
"A superb service, fast delivery and the selection of choice on the website means that my otherwise awkward to buy for parents have a gift they will use and enjoy."
Mark Doherty, Sun 6th December '09
"Quick delivery and great product. A satisfied customer."
Gabriela Samel, Sat 5th December '09
"Arrived swiftly and safely, they are for presents but am sure they will be appreciated."
Chris, Fri 4th December '09
"I ordered the "I am not a plastic cup" cups for my husband's 40th birthday surprise party. Everyone thought it was a thoroughly great idea to get blatted whilst being kind to the environment and made an extra effort to recyc their tinnies too. They arrived in good time too ... hoorah! :)"
Nina Truman, Thu 3rd December '09
"Excellent service - will come back again."
Moira Kennedy, Thu 3rd December '09
"Prices were competitive, delivery was quick, website was easy to move around and range of choice was good."
Clare Avenell, Wed 2nd December '09
"Excellent delivery service. Goods well packaged and arrived undamaged. Will definitely use the site again."
Marion Craig, Wed 2nd December '09
"Will give excellent feedback, for good communication etc. I had problems with the website, but that could have been my laptop on a go slow. Will highly recommend to all."
Tamsin Trebilcock, Wed 2nd December '09
"After my order got lost in the post, I got in touch with drinkstuff who were very helpful and sorted the problem straight away all with next day delivery of my item. Thanks."
Amanda, Wed 2nd December '09
"Excellent Company to do business with. Very good quality and price and packaging. Delivery time as stated and backup information was very useful; someone is always there to help with any queries. Will certainly come back for more items later. Thank you."
Patricia Willmott, Wed 2nd December '09
"Everything was great but I did return 1 item as found it expensive for the quality."
Sarah Jones, Wed 2nd December '09
"I just wanted to say how pleased I was with the level of service and ease using the Drinkstuff website. I order 6 Martini glasses on Monday evening and they arrived this morning. I will be definitely using your website again. Thank you"
Samuel Edmonds, Wed 2nd December '09
"Everything about this transaction was great, the site, the speed of the delivery, the packaging the whole thing. Would not hesitate to recommend you at all."
Andrea Morrissey, Tue 1st December '09
"Delivery very fast! I have not seen the products myself yet as as they were sent to my sister in England but everything seems as described. I will definitely use site again and recommend to others. Thanks, it's going to be a fun xmas with all the joke presents available from your site."
Suzy O'Neill, Tue 1st December '09
"Very efficient and a speedy delivery service. The packaging was very impressive and secure. I would highly recommend. Great website giving clear detail and enlarged pictures of products."
Darren Neville, Mon 30th November '09
"Very speedy and efficient service."
Lesley Mellor, Mon 30th November '09
"Really excellent item, great delivery, very convenient. I had the item delivered to work, how easy is that!"
Chris Fisher, Mon 30th November '09
"I ordered these products for my sister in law's birthday. I was really surprised how quickly they came, the quality and the price. I will definitely use this site again and will be investing in some of the products for myself."
Mrs C Johnson, Sun 29th November '09
"Thouroughly recommend this site. Easy to use and very prompt delivery. They kept me informed on processes order was going through and when the order would be delivered. Thank you for a great service."
Melanie Duncan, Sun 29th November '09
"Quick delivery to work place. My partner loves the smoking jacket
Paul Strickland, Sun 29th November '09
"I bought from this site some glasses as presents
and the service was excellent. Goods were delivered after e-mail sent to say they had been depatched. I will be using this site again in the future as the service was excellent!"
Mrs Jennifer Smith, Sun 29th November '09
"I have used this company for a few items now and find all items well packaged and promptly despatched. I'm very happy to use again and also recommend."
Audrey, Sun 29th November '09
"The mojito kit
that I bought was awesome and really cheap. It arrived quickly."
Boris, Sat 28th November '09
"I received my order from you in very timely fashion. There was however one broken glass in the package. When I called to report this to you I received brilliant service. The glass was replaced without question and once again delivered very promptly. It is exactly this type of situation which makes me want to recommend you to one and all, as I know if things go wrong I can rely on your service to promptly sort it out. The glasses themselves are brilliant and streaks ahead of any other coupes I was able to find. Thanks very much."
Theo Jackson, Sat 28th November '09
"I have been very happy with my purchases. We have have had good communication."
Debbie Rosinski, Sat 28th November '09
"Fast delivery, excellent service. Goods are high quality but reasonably priced. I will definitely buy from the site again."
Wendy, Sat 28th November '09
"I ordered 9 Neo-Link letters
and a transformer. Unfortunately one of the letters didn't work so I telephoned Drinkstuff and received a replacement two days later. I am very pleased with my purchase and the friendly service from Drinkstuff and will shop with them again."
Michael, Sat 28th November '09
"Excellent and quick service, well packed, excellent communication and cheapest on net. This is a Christmas gift
so hope he likes it. I haven't tried it yet but I don't suppose there will be any problems and if there is then I am not worried as I feel it will be dealt with correctly."
Liesa, Sat 28th November '09
"Very happy with the service provided. The site was easy to use and delivery was prompt. Many Thanks will definitely continue to use you in the future!"
Miss L Window, Thu 26th November '09
"Very quick delivery, and the glasses were well packed. Great service."
Dorothy Richards, Thu 26th November '09
"My first order with drinkstuff was for glasses and unfortunately two glasses were chipped. I emailed straight away and the next day I had an email from Chris to say there was another two on their way to me. So, having loads of confidence dealing with drinkstuff, I ordered more things; they came the next day and I was delighted with them too. I will be recommending drinkstuff to everyone I know. So keep up the great work and give my thanks to Chris. Cheers and a merry Christmas to all of you."
Helen Scally, Thu 26th November '09
"Very pleased with drinkstuff!! The order arrived quickly and when my delivery arrived one of my martini glasses
was broken. So I phoned them up and within 1 day my new glass arrived. Would definately shop with drinkstuff again."
Dawn, Thu 26th November '09
"Ordering and delivery 100% satisfactoy. Quality products. Excellent value for money."
Penny Whitaker, Wed 25th November '09
"I ordered a Henry hoover
on Thursday afternoon last week and it arrived on Friday morning, I am so pleased with your service. I have recommended you to my friends. Thank you so much."
Bernadette Clugston, Wed 25th November '09
"First time I have used this firm and not the last. Speedy delivery of my order, good communication and excellent packing ensured parcel arrived 24 hours after I placed my order in first class condition."
Eric Jolliffe, Tue 24th November '09
"The products were great as they are very hard to come by on the high street. The packing was very good, making sure my purchases arrived in tip top condition. The only problem I have is with the price of P&P, this works out very expensive for me living in Ireland, I haven't found anywhere yet that sell the same products in Eire."
drinkstuff says: Thank you for your comments Sarah. We do try to keep our delivery charges as low as possible and subsidise where we can. However, the current charge of £9.99 is a flat fee for courier delivery of parcels up to 30kg in weight. We agree that for low cost items or light weight items, this is may seem expensive but across the board we believe the pricing is competitive. Please be aware the we are keen to reduce this price and are continually looking for a more affordable deal, especially for small and light weight items.
Sarah Murty, Tue 24th November '09
"I have ordered 2 presents for my boyfriend on this site and have always been happy with the delivery time and the quality of the product. I will continue to use this site for future presents until my boyfriend has everything!!"
Jess Hindle, Tue 24th November '09
"Order came very quickly and although one item was incorrect. After a call, the right product arrived the next day. I was extremely satisfied with the goods received and the speed of delivery and would definitely use you again."
Deborah, Tue 24th November '09
"Most excellent outfit, responded to a problem with an item very quickly. The packaging on these items was second to none. Many thanks."
Chris Bugby, Tue 24th November '09
"Fantastic website and very good products. Very good service, excellent packaging. Fast delivery. xxxx Highly recommended to friends and will definitely buy from again. x"
Helynn Macaskill, Mon 23rd November '09
"Products arrived promptly and am looking forward to using them at Christmas. The only issue I would have is that the products were small in size but arrived in a humungous box - maybe need to cut down on the packaging in future."
drinkstuff says: Thank you for your comments Laura. We do our best to minimise packaging but we also try to prevent damage in transit.
Laura W, Mon 23rd November '09
"Fantastic product, fantastic service; delivered next day after order. Delivery driver helped me in the house with the boxes. They did take a couple of hours to setup but everything worked properly. When I called to place the order the guy I spoke to knew his stuff and really helped well done Drinkstuff."
Mark Winter, Mon 23rd November '09
"Fantastic! I am really delighted with the standard of service from you. Would recommend you to everyone. Thanks a million!"
Brenda Orton, Mon 23rd November '09
"Great service, delivered on time and well packaged. Great for an Xmas present."
Oliver, Mon 23rd November '09
"I am very pleased with my purchase, the Everton wallet
. It arrived in good time, was well packaged and is good quality. It will make a great Christmas present
for my Toffee friend!"
Miss Rattray, Mon 23rd November '09
"Received goods promptly, safe and sound."
Christopher Green, Sun 22nd November '09
"I've been wanting one of these for ages...the ultimate beer glass
...a 2 pint stein glass
...fill it up and everyone wants one... it looks great...everyone should try one.... you'll not be disappointed..."
Mark Newbrook, Sun 22nd November '09
"Well packed, all ordered items delivered and took just 2 days to arrive. Well done to Drinkstuff."
Anna, Sun 22nd November '09
"My order was dispatched very quickly. Excellent service, I would shop here again."
Mairead Carty, Sat 21st November '09
"Ordered a set of martini glasses
, unfortunately on arrival one of them was broken. A quick telephone call sorted out the problem and a replacement, extremely well packaged glass arrived a couple of days later."
Susan McGee, Sat 21st November '09
"Dear All, I received the shipment. I am really satisfied for the goods and the for the fast delivery. Very well! Thanks a lot and to the next purchase."
Enrico Pantalone, Sat 21st November '09
"A great choice of unusual glasses and a speedy service even with a postal strike. Will definitely use this web site again."
Sally McCarthy, Sat 21st November '09
"My order was dispatched and delivered very quickly (unaffected by the mail strikes :D) Thank you very much!"
Habib, Thu 19th November '09
"Many thanks for your prompt service, it was great to receive goods so well packed. We especially loved the cocktail picks
, which we have not seen anywhere else. Hope to place another order soon!"
Sue Allton, Thu 19th November '09
"Ordering through drinkstuff was straightforward, and the delivery was fast with no problems. I'd recommend buying online."
Kath, Thu 19th November '09
"Order was delivered really quickly. One item was broken so I reported straight away, staff really helpful on the phone and asked if I wanted a replacement or credit - replacement was sent within two days with no questions. Brilliant. Website has so much stuff on it, will definitely come back - thanks Drinkstuff."
Julie Dyson, Thu 19th November '09
"Excellent product, delivered quickly at a reasonable price!"
Philip Howard, Wed 18th November '09
"Was going to order some plastic glasses but your delivery charge of £6.99 to Northern Ireland is too dear. So will buy them elsewhere."
drinkstuff says: Thank you for your comments Mark. We're sorry that you chose not to order from us due to our delivery charge to Northern Ireland. The majority of the parcels we send to Northern Ireland are sent using a courier service, not Royal Mail. Even at £6.99, this is a subsidised service.
Mark Simpson, Tue 17th November '09
"Very pleased with the service, got goodies straight away. Only thing was that the customer service was not available to contact over the weekend so if I had a problem with my order nobody was contactable. Overall very good. Thanks for my bits and bobs."
drinkstuff says: Thank you for your comments Lucy. We're sorry that you are disappointed that you couldn't contact us over the weekend. Unfortunately, our working week is Monday to Friday. You can however email us and we shall action any request on the following Monday.
Lucy, Tue 17th November '09
"Products were exactly what I was after and delivery was quick. Thank you."
Deborah, Mon 16th November '09
"Great product and a super fast delivery. Thanks."
Shirley Morrell, Mon 16th November '09
"I found this site on google and was wary as I'd never heard of it before but decided to go ahead and order as it was the cheapest priced I could find and didnt charge a fortune for delivery. One of the items I ordered was the Jack Daniels glass clock
. When the clock arrived, the next day, it was broken so I rang the contact number and the lady was really nice, they despatched a new clock the day after and it arrived the day after that with extra packaging and was absolutley fine. My boyfriend absolutly loved the clock and was amazed at the detail on it. Thanks Drinkstuff.com x x"
Emma Bryden, Mon 16th November '09
"I ordered some wine glasses
as a birthday present. I was amazed at how quickly they arrived, and well they were packaged. I will certainly be using Drinkstuff again!"
Roger Lucarotti, Mon 16th November '09
"Great service, emailed me when product arrived in stock and delivered within a couple of days. Excellent service and excellent quality goods."
Sian Reading, Mon 16th November '09
"This water carafe & glasses set
was a present for my daughter and her husband. The set was delivered very quickly, direct to them and was well packaged, the items arriving in perfect condition. I am delighted with the service provided by Drinkstuff and would certainly use them again."
June Williams, Mon 16th November '09
Lesley Taylor, Sun 15th November '09
"Was happy with the time it took to deliver considering the postal strike. As for the said item I can not make a comment as I have not opened it up yet as it is a Christmas present for my uncle so in that case if there is any problems will report back to you in the new year but it seems ok so hopefully everything will be fine. Many thanks for your speedy delivery."
Paul Loveday, Sun 15th November '09
"Excellent postage and packing and fast delivery. I was very pleased with the content, I would use again and will be using again. Great value for money and by far the best site if you want to buy gifts or build your own personal bar."
Lucy, Sat 14th November '09
"The product arrived quickly, and intact - what more could I ask for?!"
Jacqueline Duffield, Sat 14th November '09
"I was very happy with the service and delivery was free and very fast! It is a Christmas present for my boyfriend which I am more than sure he will love. Great company, have used before and will use again. Thank you! :-)"
Charlotte Ashlin, Fri 13th November '09
"Goods arrived quickly and in good condition. They are great value for money! Thanks"
Kevin Stokes, Fri 13th November '09
"Ordered a Jack Daniels wallet
from Drink Stuff. Was impressed with the speedy delivery (took a week)... I was certain it would've taken a month due to the Post Office strikes!! I reckon without the strikes it would've arrived much quicker. Item was boxed and packaged nicely, no damage was done in transit. Postage was a little expensive but as I said, it was boxed nicely and got here quick so I can't complain too much! The wallet looks fab - smells real too (it's leather). It's a christmas pressie for my boyfriend so obviously haven't given it to him yet, but I'm sure he'll love it when he receives it."
Steph Moule, Wed 11th November '09
"Very happy with service, delivered when promised. Only problem, product (shades) broke before able to wear, leg snapped off in hand during dress rehersal."
Susan Knowles, Wed 11th November '09
"Please only buy anything off this company if you are not bothered about when or where it gets delivered. I ordered something and it has taken two weeks and in the end the courier delivered it to a totally different delivery address even though after the first attempt he complained that he couldn't deliver as the company looked shut and when told we were not he still couldn't be bothered. Probably won't use these comments as the only ones I have seen are all positive - but if they do you have been warned."
drinkstuff says: Thank you for your comments Jane. The majority of the comments you see are positive because it is rare that customers are unhappy with the service we provide. We understand your frustration but we do rely on our customers to organise who is going to receive their goods, especially when delivering to a work address.
Jane, Wed 11th November '09
"Item arrived in perfect time and good condition."
Graham, Tue 10th November '09
"Whole service very professional. I'm 100% satisfied and would recommend."
Adele Walsh, Mon 9th November '09
"Excellent set of the world's best poker chips, superb service."
Garry Rayment, Mon 9th November '09
"Professional products for good prices with very fast shipping."
Robin De Haan, Mon 9th November '09
"Great smooth order, delivered as promised. Thank you!"
Jeremy Hanson, Mon 9th November '09
"Excellent service; better than expected."
Sean, Mon 9th November '09
"Delighted with items and super fast delivery."
Mary Dawson, Sun 8th November '09
"Excellent products delivered on time. The first item (Poker chips) was one chip short and they sent me 25 extra free of charge."
Mark McGuckin, Sun 8th November '09
"Prompt and satisfactory transaction."
Alan Burgess, Sun 8th November '09
"Easy to order, prompt delivery and will use drinkstuff again."
Callum McCone, Sat 7th November '09
"All round excellent products. The cocktail starter pack
was just fantastic and the ultimate bar book
made the night, it is already well thumbed! The party was a fabulous success and the sparklers
went down a treat especially with the birthday girl. We are already planning another party to try out more of those great cocktail recipes!! Quality and value for money; top notch! I would definitely recommend all of these products. Even though my delivery address was different from my home address with a number of additional name complications there were no problems and the box arrived in tip-top condition on time. I will certainly be using your services again."
Pam Kerr, Sat 7th November '09
"Item was received in excellent condition and was very nice to have option of when I wanted the item delivering since I was not available first time around. Highly recommended service. Thank you."
Martin Ford, Tue 3rd November '09
"Fast, speedy service. Will definitely use again."
Anthony Beynon, Mon 2nd November '09
"I am very pleased with my item, it's loads of fun and I received it sooner than I expected. Thank you for quick dispatch."
Michelle, Mon 2nd November '09
"Thank you for your prompt service. I received all goods in perfect condition and within the time lines I needed so thank you so much, I will order from your site again. Cheers, Marsha."
Marsha O'Sullivan, Mon 2nd November '09
"Great speedy service and what I've come to expect from drinkstuff. Products great but one of the glasses is already broken, discount if a buy them again? :)"
Lloyd, Sun 1st November '09
"The quality of the goods I ordered are of a high standard, and I was especially surprised by how fast my order was put together and dispatched. The delivery time was well below my personal estimates, thank you!"
Krishan Bhatt, Sun 1st November '09
"Thanks for the quick service on the glasses and decanter, they arrived safely - great packing - and the gift wrapping
was superb, my partner really loved them!! Will definitely use you again..."
Nigel Atkins, Thu 29th October '09
"Ordered at 4pm arrived 9am the next morning, I couldn't believe how quick and efficient. A very nice change from much mail order."
A M Backhouse, Thu 29th October '09