Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Good service! I live in Denmark and have never heard of your website, but I was surprised by the fast international delivery, as well as by the good customer service, informing me about the status of the same delivery. Nicely done!"
Silvia, Mon 22nd March '10
"I received exactly what I expected and when I expected it - you can't get better than that! The quality of the cloth is excellent too"
Adele, Mon 22nd March '10
"Website is easy to use and navigate around. Delivery was quick and product was as described. I am very happy with my purchase. I did some research to get the best deal. Thank you."
Kelly Price, Mon 22nd March '10
"All arrived OK in good time. We will be using you again soon."
Ian Orpe, Mon 22nd March '10
Donald, Sun 21st March '10
"I ordered by phone and delivery was very quick. I would have preferred to order online but the site does not show clearly how to order a specific colour, or, in my case, equal number of packs in red and blue. For bridge players two packs are used and these should be in contrasting colours. However, for price and service I couldn't do better."
Kenneth Whittaker, Sat 20th March '10
"Ordered at 11.34am on a Friday, delivered at 8.13am on Saturday morning. About as quick a delivery as I have ever received from an online service and that was with standard delivery. The mind boggles to think what the express delivery is.... Time travel?!"
James Austin, Thu 18th March '10
"Placed an order for a set of port sippers with decanter
on Drinkstuff's internet site on the evening of 15/03/2010 received an email on the morning of the 17/03/2010 with a tracker service, the courier company said on the tracker website that my order would arrive between 11.47 & 12.47 and low and behold at 11.55 my order arrived in perfect condition and well packaged, this is absolutely amazing. Thank you for a job well done."
Roger Paterson, Thu 18th March '10
"Very pleased with item, customer service excellent - noting was too much trouble. Would definitely order again from Drinkstuff."
Angela Chakraborty, Thu 18th March '10
"Great service, arrived very quickly after ordering. Good quality. Recommended."
Alice Watson, Wed 17th March '10
"Received day after completing my order. I had the rocking whiskey glasses
and the Alternato glasses
(both packs of 6) they were both described perfectly on the site."
Kate Summers, Tue 16th March '10
"Order passed on Thursday, package received on Monday, that's faster than most of the French sites."
Romain, Tue 16th March '10
"I ordered some shot glasses. The process was easy. No problem with the payment. The day after, my order arrived well packaged to say it was glass. Would definitely order again."
June Senior, Tue 16th March '10
"Very good service. Very pleased with the all staff, and what I got."
Kristina, Tue 16th March '10
"Very easy site to navigate & simple order process. I received my order within three days. I have been very pleased with the quality of the item & would definitely order from your company again"
Anna Fletcher, Tue 16th March '10
"Every now and again you fine a decent website that you want to visit again and again, this one is one of the best! Great experience and service from start to finish, a joy to shop!"
Nick Wild, Tue 16th March '10
"I did email you to say I had received the goods and that everything was fine, thank you. Service was very good & if ever I need anything in the future I will definitely see if you have what I need, thank you."
J Jarvis, Mon 15th March '10
"Fantastic. From browsing on the site to placing the order, brilliant. Both my items where delivered on the timescale that was given. Definitely will order from here again."
Tammy, Mon 15th March '10
"Wonderful! The roulette layout
is fantastic and provided us with the first of many very entertaining and alcoholic nights in!"
Liz Farmery, Mon 15th March '10
"I ordered 3 CD racks and not only were they great value for money, but the delivery service was a service that you can be justly proud of. Well done."
Keith Percival, Mon 15th March '10
"My first order was a breeze. The price I paid for each of the three products was unrivaled and I took delivery before I even knew what hit me. I will definitely be adding Drinkstuff to my favorites. Thank you once again."
Robb, Sun 14th March '10
"Glasses were very well wrapped and delivered on the expected date. Thank you."
Jackie Freer, Sun 14th March '10
"This order was delivered on the promised day, well packed and complete. It is good to find companies like this, they are few and far between. I will use them again."
Alexandra Murphy, Sat 13th March '10
"Excellent quality spoon
- quick delivery, a very satisfied customer!!"
Mrs Fiona Brownell, Sat 13th March '10
"Very prompt delivery. All products received in good condition."
Michael Foley, Fri 12th March '10
"You delivered this to a friend in Bristol and he was very pleased. Thanks"
Marie Blackmore, Thu 11th March '10
"Easy to use web site. Delivery on time. All good."
Elaine Wishart, Thu 11th March '10
"Good quality, quick and reliable service. Highly recommended."
Kasia, Wed 10th March '10
"Fast delivery. Good quality and good after care. Would buy again."
Jennifer, Wed 10th March '10
"Everything products, ordering, delivery and service. Once again a first class service. Thank you."
Stephen Clear, Wed 10th March '10
"Once again, a quick delivery. Good product as described, delivered quickly."
Tommy McAdam, Wed 10th March '10
"We will be using the poker table cloth
for the 1st time this Saturday so we will see how it fairs. Order arrived within a few days & I'm pleased with the quality."
Mrs P Hughes, Tue 9th March '10
"Very good service."
Jason Bakker, Tue 9th March '10
"Screws missing from packaging, I informed Drinkstuff and they were sent out straight away. Very pleased with product and service."
Mrs Alison Harris, Mon 8th March '10
Terry Hickman, Mon 8th March '10
"Quick delivery, what more could you want? Cheers"
Grant Ackroyd, Mon 8th March '10
"I ordered Cocktails Straws
for a party and they were fantastically priced and delivered within time. They went down a treat with my guests and I will most definitely be ordering more products for my forthcoming parties."
Vicky Durant, Mon 8th March '10
"Fab service have now used 4 times and will again excellent communication and delivery and goods."
Julie Scaddan, Sun 7th March '10
"Had what I wanted at a good price and arrived very quickly."
Lyndon Dickens, Sun 7th March '10
"Excellent transaction, always kept me in touch with order progress and delivery time was as stated in emails. Very good quality poker table and all my mates were very impressed with it, I would have no hesitation in recommending Drinkstuff to any one."
Ray, Sun 7th March '10
"We used your site as we had to prepare a cocktail for a competition and had little knowledge of how to go about the task. However having bought some of your cocktail decorations and using one of your recipes (Woo woo) we managed to achieve 9.5 out of 10 points - the highest in the competition. Many thanks for your excellent products and service!!"
Heather Foulis, Sat 6th March '10
"Good choice of products on website. Fast delivery, will use this site again."
Sarah Hazell, Sat 6th March '10
"Thanks very much for the good quality items and very quick delivery."
David Gareth Nicholls, Sat 6th March '10
"Ordering was easy, I was kept informed all the way, my order turned up as advised, it was well packed but one of the six tins was dented although this hadn't affected the product and I have been able to use it."
drinkstuff says: Thank you for your comments Deborah. We are sorry you received a dented tin. Unfortunately this can happen in transit despite our best efforts. We hope this doesn't deter you from shopping with us in the future.
Deborah, Thu 4th March '10
"Very good, item was exactly what I wanted."
Mike Blackman, Wed 3rd March '10
"Really good service, ice bucket is really cool (ho ho) & cup holders are going to be perfect, definitely a company I would use again or recommend to others. Items arrived very promptly & well packaged to protect against damage."
Iain Gaston, Wed 3rd March '10
"I had a few problems with my order 1. It was split without my knowledge due to stock shortage causing some confusion 2. Some of the Neo Links
did not work on arrival However Emma Bysouth in your customer services had swift action and saved the day with information and a replacement product in time for my daughters birthday. Thank you Emma."
Vince Killner, Wed 3rd March '10
"Excellent products only to be outdone by an excellent service. 1st Class and would recommend and will re-use again without doubt."
Neil Donohue, Wed 3rd March '10
"Lovely item, well priced, quick and efficient delivery."
Dawn, Tue 2nd March '10
"I ordered some small items on a Friday which turned up the following morning via Royal Mail. Excellent service and great website with a wide range of products."
John, Tue 2nd March '10
"I was really very pleased with the service everything turned up on time and the staff were really helpful, I would recommend this site to other people and would definitely use this company again. Absolutely First Class Service."
Catherine Hawkins, Mon 1st March '10
"Very good service and communication. Very easy to deal with. 10/10"
Martin Taylor, Mon 1st March '10
"Just what we wanted at a very reasonable price and very fast delivery. Will certainly use again."
David Slater, Mon 1st March '10
"At first I was surprised by the cost of P&P to the Highlands of Scotland. However my order arrived very quickly and I was impressed with the level of packaging (there was cardboard stuff in the box). My glasses were in perfect condition, and I am enjoying using them. Thanks Drinkstuff."
Alexandra Thompson, Sun 28th February '10
"My order arrived very quickly, and I got all the information I needed, so I can highly recommend Drinkstuff. The only thing I am sorry about, is that there was only one item left for me to order, I would have liked to buy two."
Anette Lis Jensen, Sun 28th February '10
"A very good buy. Very good price and exactly what I was looking for. Although 2 glasses were broken in transit they were very quickly replaced with no questions asked. That was very good and well appreciated. I would certainly recommend this dealer and I would return if I needed anything else. Nice doing business with you. Thank You."
Norman Axon, Sat 27th February '10
"I've found drinking from the boot to be a fulfilling and pleasurable drinking experience and have become up to 14% drunker 25% faster than drinking from a normal pint glass. On a more negative note, I have found that as the night progresses I seem adopt a German twang to my accent."
Rich Stevenson, Sat 27th February '10
"Really speedy service. Goods exactly as described and good quality and good value. Can't think of a single negative comment, very impressed."
Mrs Irene Harris, Sat 27th February '10
"Very good product. Does, everything a bottle opener should do, has a knife, a beer bottle opener is always a bonus in my line of work."
Aaron, Sat 27th February '10
"Excellent item and good quality. Arrived nice and promptly and was well packaged. I would definitely use this company again for a gift!! Thanks."
Michelle Miller, Thu 25th February '10
"Thank you for a great range of goods, easy ordering and excellent delivery service. I am so glad I have discovered Drinkstuff. The Flow Wine Rack, my first order, looks brilliant."
Anne Pays, Thu 25th February '10
"Excellent service, thank you very much."
Janet Gunning, Wed 24th February '10
"Loved the product and was impressed by the speediness of your customer service team. However, I would have been more impressed if my order had arrived the first time (in time for the occasion I ordered it for, rather than nearly a month late)!! I am glad it arrived the second time, but the Royal Mail first class post is going to lose you customers and cost you money. Please evaluate this across your business and decide whether it might be worth you altering your standard delivery method. I would think twice before ordering from you again - particularly if I was in a hurry!! Thank god your Customer Service department is quick, polite and helpful!"
drinkstuff says: Thank you for your comments Allison. We're sorry that you had such trouble with your order. Royal Mail is a very reliable service which is used by most companies for standard delivery. The majority of orders will be delivered in 2-3 days but unfortunately some parcels can take longer. Royal Mail state that we should wait 14 days before a parcel can be deemed as lost in the post and a resend issued. If you require your goods in a hurry, we have a next day courier service for very little extra cost. We are sorry for the inconvenience caused. Goods not being delivered within 2-3 days is very rare.
Allison Hulbert, Wed 24th February '10
"Most impressed, I received my order as described in good quality and with speedy delivery. I will definitely buy from drinkstuff again."
Tommy McAdam, Wed 24th February '10
"The ease of ordering and the speed of delivery was fantastic."
Barbara Bradshaw, Wed 24th February '10
"Amazing service and very quick to deliver, top quality goods, would definitely recommend anyone to buy from these guys. A+"
David Oliviea, Tue 23rd February '10
"I have nothing else to say about Drinkstuff; excellent in every way. I would certainly buy from this firm again. After care excellent. Very pleasant staff."
Sharan Pemberton, Tue 23rd February '10
"I ordered 12 shot glasses to use for sorbets at a dinner party - they're a big enough size and a nice, simple design. And they all arrived intact!"
Nicola David, Tue 23rd February '10
"Excellent service, phoned and agreed a delivery date, no extra charge."
John Moss, Tue 23rd February '10
"Very fast delivery, really good trays, just what we wanted, will definitely use you again, thanks."
Michelle King, Mon 22nd February '10
"Was amazed at the prompt service and delivery of my order and how alike the picture was to my gummy bear
. Made a wonderful pressie!!"
Brigid McNabb, Mon 22nd February '10
"Ordering process and use of site was very easy and went smoothly, was delivered a lot quicker than expected which is great and was packed safely as well. Will definitely use again and would definitely recommend. Thanks again."
Chris McCarthy, Sun 21st February '10
"This was my first order and I hope it will not be my last. First class service as I was informed daily as to were my order was up to. Arrived on time, and was well packed."
Peter Wilson, Sun 21st February '10
"Table is excellent - sturdy, good quality and really looks the part. Great value for money. Only issue was the delivery - had two table delivered damaged but Drinkstuff were very prompt and efficient with replacements. Box is large and heavy so damage in transit is to be expected. I judge customer service on how a company puts things right rather than if something goes wrong as these things happen. This is my second large value purchase from Drinkstuff and they have come up trumps again!"
Peter Buckett, Sun 21st February '10
"Product quality, great service and cost are the basic things that ensure I will be a returning customer (already used them 3 - 4 times). Thank you."
David Bissell, Sun 21st February '10
"This is the third order I have placed and still a great service, keep up the good work Drinkstuff."
Dave Larby, Sat 20th February '10
"Excellent product, first class service, well pleased."
Robert Chadwick, Thu 18th February '10
"Many thanks for such fast and well packed delivery. I was delighted with the shot glasses
and have used them already. They are even suitable for children to drink non alcoholic beverages from (my 6 year old granddaughter loves to have a couple of her favourite juices from them), being well made and plastic. Very pleased customer!"
Patricia Celikbilek, Thu 18th February '10
"Great service and prices. Thank you."
Colin Young, Wed 17th February '10
"My order was dealt with very quickly and with no fuss. I would order again without worry."
Mr J. Phillips, Wed 17th February '10
"Just wanted to say that I think this is an excellent website and my order arrived so quickly. The cocktail bags
are a fab idea and so easy to use. I can't wait to order more now!"
Marion McDonald, Wed 17th February '10
"The only bad thing I would have to say is at the payment stage I had problems with my card, other than that I would say the staff were very friendly and also happy to help! I have used the Cocktail mixer already and love it!"
Siobhan, Wed 17th February '10
"These things are class!! I got one for a friend and his eyes near popped out of his head when he opened it! Great idea for all Gummy Bear lovers!"
Emma, Tue 16th February '10
"Impressed by a quick and efficient service and high quality product."
Christina Phelan, Tue 16th February '10
"The 6 pint glasses were delivered very quickly, I have seached the web and you wouldnt believe how difficult it is to find pint glasses that are just that little bit different, without paying extortionate prices. Thank you!"
debbie bakewell, Tue 16th February '10
"My items arrived in good time and they were very good quality, I am very happy with my purchase."
Keith Bodinnar, Mon 15th February '10
"Excellent quality product delivered quickly and in perfect condition."
Barbara Oakley, Mon 15th February '10
"I bought a lot of martini glasses for a hen party. Unfortunately 3 out of 24 arrived broken, but I was very happy with the service, 3 replacements were sent out immediately. Good company to deal with."
Anne-Marie McDowall, Mon 15th February '10
"Great service and good glasses thanks."
W. Nix, Mon 15th February '10
"I needed 20 shot glasses ordered for the following day, I put in my order one afternoon and they arrived the next day. Perfect - just what I was looking for and at a great price!"
Carla, Mon 15th February '10
"Order arrived very fast; was well-packed and with a tracking number. Excellent service."
Gavin Kattar, Mon 15th February '10
"Brilliant, you know that the customer is valued here."
Tilman Baumann, Mon 15th February '10
"First one arrived broken, I rang them and they posted another one straight away. Excellent Service!!!!"
Rachael Rogers, Sun 14th February '10
"1 glass arrived broken, I reported it and received a replacement, no questions asked. Great service guys, very happy with the products and service you provided - TOP MARKS."
Jim McKinley, Sun 14th February '10
"Excellent service, would use again and would recommend to family and friends."
Laura, Sun 14th February '10
"I have to say that I'm really impressed with the customer service, excellent communication, excellent job to solve the issues, really polite. Really excellent delivery time, no problem, really good package, everything arrived safe and without a scratch. The only problem, and I know it not totally your fault, is your suppliers don't have an exact date to have stock and it's always changing, you guys should change! But apart from that I really recommend this site, good choice of equipment and material, good and competitive prices and good range. RECOMENDED A1"
Pedro Goncalves, Sun 14th February '10
"Quality cards for use in the cribbage league. The delivery was very quick indeed."
John Gandy, Sun 14th February '10
"An excellent customer service. Emails kept me up to date with the progress of the order including timing of the actual delivery. Very fast delivery too. Can highly recommend."
Karen Courtney, Sat 13th February '10
"Amazing item, value for money, excellent, fast delivery."
Becca, Sat 13th February '10
Barbara Fairman, Sat 13th February '10