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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.


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"Items were easy to find on the website, there was choice. Good value, delivered quickly."
Carole Legon, Sun 5th February '12
"Excellent service, speedy delivery and great communication!! Will use again the next time I have a cocktail party ;)"
Emma, Thu 2nd February '12
"Very satisfied. Product arrived a day earlier than estimated."
Carlos Jose, Wed 1st February '12
"I ordered the ice bucket from you and was very pleased with your prompt service and the quality of the goods ordered."
C A Melsom, Wed 1st February '12
"drinkstuff is a rare company with very high standards of dealing with its customers. Their service is excellent but their after-sales customer care is quite outstanding. Their staff are both courteous and efficient. I shall have absolutely no hesitation in returning to them again and again."
Dr C B Chinoy, Wed 1st February '12
"The communication and service from this company was excellent and they offered a wide range of goods. The glasses were beautifully designed, of very good quality, and offered at a reasonable price. My order arrived quickly and was well packed. Drinkstuff has a good 'follow up' policy and I have since received offers from the company but they are not intrusive. I would definitely highly recommend this company."
Mrs Jean Wiss-Rogers, Wed 1st February '12
"All the items came really quickly with updates while they were on the way. Well packed and all in perfect condition. I was really pleased with everything I ordered, all good quality items and very reasonably priced."
Bridget, Tue 31st January '12
"Wanted a small beer / wine fridge to install in a new kitchen, good choice on the website and also found several other items that proved useful. Hadn't thought to use this site to help equip a domestic kitchen but ended up finding all sorts of useful items i.e. bar runners to protect my new work surfaces! I work shifts so paid for next day delivery to make sure that items turned up on a day when I would be home. Items arrived before 10 a.m. leaving me the rest of the day to go out. In summary, good choice and reliable delivery. Many thanks, Matt."
Matt, Tue 31st January '12
"I ordered products from drinkstuff and they were delivered within 24 hours. I was very impressed with this service. Many thanks, Katrin."
Katrin Adams, Tue 31st January '12
"I was extremely pleased with the quality of the product I bought, it was fantastic value for money. The speed with which it was processed was fantastic. I would not hesitate on purchasing another product from you, I was highly satisfied."
Pam Nicholls, Tue 31st January '12
"Can't believe how quick the delivery was. Super service! Goods were well packaged and exactly as I expected from the description. Would definitely use this site again."
Anne Griffiths, Tue 31st January '12
"Brilliant service."
Debra Shore, Tue 31st January '12
"Great company with so many choices of brilliant goods. Delivered exceptionally quickly - thank you."
Rachel Alexander, Tue 31st January '12
"Great range, great service, good prices. Who could ask for more?"
Ian Masters, Tue 31st January '12
"Prompt delivery. Well packaged. Excellent service. Thank you."
Marion Davies, Tue 31st January '12
"I ordered, and I received. It was as simple as that. Really pleased with the glasses, exactly what I was looking for. Thank you."
Fiona Kerr, Mon 30th January '12
"Many thanks for completing both orders in very good time. The goods were received well packed and in pristine condition. Very pleased with the service indeed. Many thanks again."
Patricia Bellini, Mon 30th January '12
"I was really impressed by the speed of delivery and the emails letting me know where we were at all stages - even when it was delivered. Great!"
Chloe Flexman, Mon 30th January '12
"I ordered a bar stool (£40) answered all questions when prompted, well worth the money, and some, came when expected, delivered in perfect condition, all in all, superb service from drinkstuff, not for the first time, would recommend them no problem. Cheers again guys Tom."
Tom Fairhurst, Mon 30th January '12
"Excellent, fast service, well packaged. Also, a rarely available glass size which I was pleased to find available."
Newton, Sun 29th January '12
"Items as described, cheaper than other sites and shops even with P&P. Delivery was very fast with good communication. Will definitely buy from here again."
N. Sheldon, Sun 29th January '12
"I have only used the site once to buy glasses for a family wedding. They were very cheap but of decent quality. Delivery was prompt and trouble free."
D K Andrew, Sun 29th January '12
"Had forgotten the kind of plate we had had, but on description the staff were able to point me in the right direction. Impressed!"
Ulla Granger, Sun 29th January '12
"The Coca Cola glasses in Georgia Green are wonderful and made a great gift for my Cocaholic wife. Unquestionable quality: consummate comms; swift shipping: perfect packaging: vivacious value!"
David Sowter, Sun 29th January '12
"The service was quick, efficient & a very good product as well!"
Daniel Scherer, Sat 28th January '12
"Excellent - great value for money, reasonable postage costs, prompt delivery. Definitely a 5 star company!!!"
Helena Wilson, Sat 28th January '12
"My order was processed efficiently, arrived really quickly and the product was exactly as described. Very satisfied."
Claire Marriott, Fri 27th January '12
"I received very helpful and prompt email answers to my queries before purchasing, and the order was filled and delivered almost immediately. So far, the glasses are just what I wanted, but it's still too soon to swear that they are indeed dishwasher safe! But I'm hopeful. I would definitely buy from drinkstuff again."
Jean Gilkison, Thu 26th January '12
"Excellent service, product was out of stock, kept well informed by regular updates. Parcel arrived ahead of schedule. Very well done."
Shirley Hayter, Thu 26th January '12
"Finally found company for hurricane mix, rather than waiting every two years to go on holiday to stock up. Thank you."
Mandy Leaves, Thu 26th January '12
"Great service! Product was exactly the same as shown on the website and the delivery was prompt."
Ingrid Kukuljan, Thu 26th January '12
"At last a company that gets it right! Great products at great prices and delivered on time, every time, with no damages! First class service - I wouldn't go anywhere else now I've used you. Thank you!"
Lorraine Wilson, Wed 25th January '12
"Delivered on the time stated by two very nice chaps, Tony + 1. Good install, nice product, well happy. Jack & Christine Barton."
Jack Barton, Wed 25th January '12
"Excellent service and product. Will definitely use again very soon. Highly recommended seller. From a very very happy customer."
Sandrine Roulette-Jervis, Wed 25th January '12
"I am happy to recommend this supplier as I have received excellent service and am very pleased with the products. If the tablemats and coasters had been available to purchase in a lesser quantity than 10 of each, this would have suited me even better as I am not a commercial business but a customer that wants quality."
Dianne, Wed 25th January '12
"Brilliant service, very helpful staff 5 stars."
Tiffany, Wed 25th January '12
"Kept informed all the way with emails, great service, keep up the very good service."
John Brooks, Wed 25th January '12
"Really quick delivery and my mum is very happy!"
Steven Woollard, Tue 24th January '12
"Very quick & easy excellent service."
Liz, Tue 24th January '12
"I manage the bar at a golf club, I have ordered dozens of hi-balls, wine glasses etc from drinkstuff and wish to let you and other customer's know the following:- The glasses etc are always top quality, very durable and always at an attractive and competitive price. Postage is nominal and extremely quick. I am one very satisfied customer and look forward to doing more business with you. Lindsay."
Lindsay Boal, Tue 24th January '12
"Very happy with product and really informative and quick delivery system. Thank you."
Sarah Bennett, Mon 23rd January '12
"Easy to order and a speedy delivery."
Gary Booth, Mon 23rd January '12
"Great stuff!!! Happy to discover this website!! Highly recommend! 5* Good luck!!;)"
A.D., Mon 23rd January '12
"The order was delivered in excellent time, emails were sent keeping me updated on the order/delivery process and when the package was opened everything was well wrapped and was of great quality. Thank you."
Katie J McFadden, Mon 23rd January '12
"Excellent service, price and product (3 x cake domes). The goods arrived the day after ordering, thank you. I highly recommend drinkstuff and will certainly shop there again."
Philip Compton, Mon 23rd January '12
"Couldn't have asked for better service. Very pleased, quick, no hassle and great product."
Fraser Thomson, Mon 23rd January '12
"Excellent value - well packed and delivered on time - a good product - very pleased."
John Austin, Mon 23rd January '12
"Order was dealt with swiftly and I was kept informed about delivery. Product was as advertised and reasonably priced."
Anne Davidson, Mon 23rd January '12
"Very happy with purchase, well packed, quick service, excellent product."
Christine Turver, Sun 22nd January '12
"Good services, well packed and delivered early. Glasses exactly as stated and at a good price."
Steve McRoberts, Sun 22nd January '12
"Extremely quick service and just what I wanted, thank you very much."
Cindy Kemp, Sun 22nd January '12
"Great quality glasses, fast delivery and at the best price. I was unable to even find glasses of this sort on the high street."
Jim Laidlaw, Sun 22nd January '12
"Very quick delivery, and my goods were in perfect order when I received them, thank you, will recommend."
Michelle Moore, Sun 22nd January '12
"Good quality products, fast despatch."
Janice Staines, Fri 20th January '12
"I have been working in casinos from croupier to Director for over 35yrs, so was very sceptical about the quality of the table. Firstly it arrived very quickly, was well packaged, and even before opening was surprised by the weight, it has to be a balance between portability and ease of transporting, it is just right. Hexagonal, 8 seater, folds in half, good quality green baize, I would put a rubber protective "tablecloth" underneath just to help stop it moving around, as people will lean against it, but that's just me. Perfect for a "home" game, or down your local for a poker night. There are others available for a similar price, which all had bad reviews, too flimsy, too heavy, bad baize bubbling from the surface, and markings rubbing off easily. Remember the price! You will not find better, just remember it is for home and not a casino (but could be used in emergency for poker tournaments) Great value for money."
Gordon Young, Thu 19th January '12
"After my package went missing in the care of Yodel, you acted very quickly to resolve the situation and allow a party to go ahead."
Harry Snell, Wed 18th January '12
"Fast delivery, good quality products."
A Grey, Wed 18th January '12
"I ordered champagne saucers (not easy to find these days!), and they came extremely quickly via a strange young chap from Yodel - and that's the only reason for 4 rather than 5 stars: I'd have preferred the professionals at the Royal Mail to deliver. The glasses themselves are terrific - stylish and great to drink from. I also ordered a foil cutter, and this was less expensive than I'd been expecting to pay, and a far better quality than the broken one it was bought to replace. In short, three cheers for drinkstuff, three cheers for their range and their prices but Royal Mail's the way to go..."
Peter Hayes, Tue 17th January '12
Dave, Tue 17th January '12
"The 500mm double 0 roulette wheel is of excellent quality. All of the other products I received from drinkstuff are of the highest standard. Best on-line site for gaming/casino equipment I have come across. Highly recommended."
Nicky, Tue 17th January '12
"I ordered this wine rack as a birthday present for my sister-in-law. It was delivered on the following day (her actual birthday) with no special request made by me. Many thanks. It fitted the space she wanted it in perfectly and has promptly filled it. I'll definitely keep you in my favourites and recommend you to all my family and friends."
Francesca Barbour, Tue 17th January '12
"My order was exactly what I wanted, the glasses were very well packed and protected, and they were delivered promptly."
P F Phillips, Tue 17th January '12
"The service was excellent and my order arrived within the time scale. I would certainly use them again."
Roma Kerrison, Tue 17th January '12
"The website is easy to use. Ordering system excellent. Package wonderful. After sales service second to none. Will definitely use them again and recommend to friends and family."
Deirdre Pearce, Tue 17th January '12
"Excellent speedy service."
Bronier Rollings, Tue 17th January '12
"Having ordered 6 espresso cups & saucers was surprised to receive 6 saucers and plates; however after notifying customer services the missing cups were sent by return with apologies, which was appreciated."
Ken Robson, Mon 16th January '12
"Very quick delivery time, excellent service."
L. Jowett, Mon 16th January '12
"The initial delivery had a damaged item in it, but on contacting drinkstuff and explaining, the item was replaced within a week. Terrific service - well done."
S. Exelby, Mon 16th January '12
"Just what I needed, when I needed it... Thanks."
Michael Bushell, Mon 16th January '12
"I recently ordered from drinkstuff a few things to improve my home bar. I had read many positive comments online before ordering, but I was pleasantly surprised anyway! Shipping was very fast (Christmas/New Year holidays notwithstanding), packaging was excellent (I guess my package could resist ANYTHING thrown at it), and the products themselves are absolutely top quality. All in all, an amazing experience! I will definitely buy again from drinkstuff, they're the best!!!!!"
Emanuele Sacchi, Mon 16th January '12
"Drinkstuff always deliver quickly and top quality products when I order. They always keep me up-to-date with my order so I know exactly where my stuff is and yet to ever have any problems with them or the products."
James, Mon 16th January '12
"Absolutely delighted with my order. These particular type of glasses were required and I struggled to find them elsewhere so was very happy to find them on your website."
Mieke Petrie, Mon 16th January '12
"Excellent service, secure packaging, excellent, will use again."
Ruth Andrews, Mon 16th January '12
"Good quality items. Accurate measures. Will last a lifetime!"
Lee Berry, Mon 16th January '12
"Great quality product, matching its description and my expectations. Made a great gift, so much so I consider buying for myself!"
Alex Birch, Mon 16th January '12
"Just what I was looking for and the delivery service was very prompt. Thank you."
Susan Rowles, Mon 16th January '12
"Great service, fast and strong sparkling wine glasses best I've had yet. Thank you."
Pasquale Torzillo, Sun 15th January '12
"Very professional service fast and efficient."
Richard Isherwood, Sun 15th January '12
"Good website, quick delivery, careful packing."
Derek Attridge, Sun 15th January '12
"Glasses were a present, they were very happy with them."
Peter Misselbrook, Sat 14th January '12
"I received 1st service and the goods where 1st class too. Thank you."
Sharon Colling, Fri 13th January '12
"Everything I ordered was delivered promptly and in good condition ready for our New Year cocktail party. If only you sold a hangover cure too ;)"
Cole, Wed 11th January '12
"Good Quality for low Pricing! Shipping to Germany took a while but the stuff was complete and very well packed. I can fully recommend drinkstuff.com."
Nairolf, Wed 11th January '12
"Product as promised, arrived when promised and well packaged, won't hesitate to use you again."
Mike Field, Wed 11th January '12
"Top quality goods at a great price delivered in lightning time, that's what service is all about."
Graham Futcher, Wed 11th January '12
"Prompt delivery, good packaging and quality goods. I will certainly order from you again and recommend you to other people."
Sue Hutchings, Wed 11th January '12
"Excellent delivery, arrived within two days of order."
Ronnie Bell, Tue 10th January '12
"Great service, really happy thank u very much x"
Natalie Birrell, Tue 10th January '12
"Excellent service and great product reasonably priced, I didn't choose the next day delivery (purely because it is Yodel, very bad experience not related to this supplier or product) and the product was delivered extremely quickly, would recommend the product and service, thanks."
Mike, Tue 10th January '12
"Excellent product, delivered on time. I am extremely happy with my experience of dealing with this company."
Stephen Woollen, Tue 10th January '12
"Our glasses were ordered just before Christmas and arrived on the 28th December, far sooner than expected. They were wrapped well and arrived intact. I would certainly use this company again and recommend it to others."
Mrs Pat Vivian, Tue 10th January '12
"We are very happy with your prompt delivery. The glasses are fine. We definitely use your services again."
Peter Roe, Mon 9th January '12
"Site easy to use, but despite paying next day delivery champagne glasses did not arrive in time due to useless courier. They had been unable to find our house and did not bother to ring or ask some one. We received seven packets that week......... two from the same courier! The glasses were six days late and were returned. We are yet to receive a refund. We should just have gone to john lewis! Would suggest you get a deal from royal mail!!!!"
Drinkstuff says: We really are sorry that you've had this issue with your delivery Bernadette, this really is below our expectations of our courier. It is rare that we have issue such as this.
As soon as your parcel is back with us and has been processed by our returns team you will receive a refund in full.
Bernadette Rowe, Mon 9th January '12
"Very happy with the speed of the delivery. Items were packaged extremely well and contact from order acknowledgement right through to delivery was excellent."
Tracey Bullock, Mon 9th January '12
"I cannot fault the service provided when ordering from drinkstuff, it is absolutely first class."
David Ainsworth, Mon 9th January '12
"A great, well packaged delivery that came exactly when they said it would. The glasses and cocktail extras were just what we wanted for our cocktail party. Thank you... would use again."
Helen Seaman, Mon 9th January '12
"Just wanted to say how pleased I was with the speed at which my order was delivered - it was a Christmas present and I was delighted that I didn't have to stress in the slightest about whether it would reach me before Christmas. Well done."
Lorraine Byrne, Mon 9th January '12
"I ordered some plates needed for a get-together - at quite short notice. Only half of what I ordered arrived - partly because the box said it contained 12 when it contained only 6(!). When I called customer service, drinkstuff couldn't have been more helpful. With no fuss at all, they despatched another box on next day delivery which arrived safely and in time for guests that evening. How a company deals with normal day-to-day stuff is one measure, but you don't know how good they are until you find out how well they deal with things out of the ordinary. And drinkstuff were excellent. Well done!"
Eileen W, Sun 8th January '12
"I bought these items as a Christmas present for a couple who have everything and it was a complete hit, I have had nothing but thanks and will definitely use drinkstuff again. My purchase was made easy by the swift and efficient way it was dealt with from selection all the way through to delivery. Thank you drinkstuff!"
Ceri Mawby, Sat 7th January '12
"Was very impressed how quickly the order was received but although disappointed that the packing was incorrect and we were short 6 boxes of shooter glasses your customer service team were very helpful and sent the rest of the order out and it was still received before Christmas! Well done!"
Theresa Colllins, Sat 7th January '12

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