Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"Very impressed that I could order late morning for next day delivery. I would recommend your website and I would be using it again."
Helen Langfield, Sun 20th December '09
"I sat down with a laptop. I found things I wanted, I ordered them (simple & straightfoward process), and a few days later they all arrived - with accurate update emails along the way. Not much more I can say really - will definitely order from Drinkstuff again."
Sue Kerridge, Sun 20th December '09
"The delivery was excellent and arrived within 2 days despite the Christmas rush. The quality of the products were excellent and just as on the site and everything was wrapped to keep it safe. Will definately be ordering again."
A Livingstone, Sun 20th December '09
"I was very impressed with the speed of delivery, being kept informed by e-mail and the careful way the things had been packed. I will use this company again and have already recommended it to other people."
Susan Hart, Sun 20th December '09
"I have bought the Brass Last Orders Bell
for my nephew for his "home bar". I don't know what he thinks of it yet as it's a Christmas present, but I am absolutely delighted with it. Ordering was hassle free and the delivery was excellent. I shall certainly use you again. Thank you."
Marian Williams, Sat 19th December '09
"Delivery late despite paying extra for next day service."
Charlie Craig, Sat 19th December '09
"An excellent, efficient processing of my order. No hesitation to use this company again."
Caroline Kerr, Sat 19th December '09
"Although 2 of my 4 glasses had minor defects you gave a £10 refund and I am delighted with the style of glass."
Pete Ritchie, Fri 18th December '09
"Ordered acrylic martini glasses
. They looked great and were a great success at our Bond party night. Excellent efficient service. Many thanks."
Kathryn Ruddy, Fri 18th December '09
"Everything was great. Not the first time I have bought from them. Always excellent service, good prices and high quality goods. 10 out of 10!"
Michael, Fri 18th December '09
"This is the 1st time I have placed an order with your company and your service was 1st class. One of the lights was broken and you replaced it with a better one FOC. I will pass your name onto others and I will be back as well. Many thanks. HAVE A NICE FESTIVE SEASON."
John McEwan, Thu 17th December '09
"Came very quickly, packaged well so no broken glass."
Helen Abernethy-Clark, Thu 17th December '09
"Excellent service, ordered on thursday, received monday. Will certainly use again and will also recommend to my friends."
David, Thu 17th December '09
"Arrived quickly beautifully gift wrapped
and the glasses
Faye, Thu 17th December '09
"Fantastic as always. I have purchased a number of items from Drinkstuff.com and the service has always been excellent. Delivery fast, good prices, will definitely use again."
James, Wed 16th December '09
"Excellent service. I place an order on Thursday evening and my item was delivered on Saturday morning!"
Joanna, Wed 16th December '09
"Simple ordering and efficient delivery..... I wonder if possible to deliver direct to Lanzarote in future????"
drinkstuff says: Hi Martin, unfortunately we can not ship glassware outside the UK, the risk of breakages during international transit is too great and costly to send to European countries.
Martin Powell, Wed 16th December '09
"Thank you for a great service, I will use your company again. My order arrived very quickly with no problems, that is unusual these days. Once again a big thanks to all the staff, best wishes, Mike."
Michael Boulter, Wed 16th December '09
"Product OK, however there is absolutely no reason that you do not send your products to Austria. I had to first find an addressee with a German address to get it shipped to them and then I had to have them send it to me to Austria. What a complicated and stupid procedure. For your information, Austria is a European Union country right next to Germany, Google it out!"
drinkstuff says: Thank you for your comments Conrad. We are sorry that you have had this trouble with getting your order.
We currently don't offer a service to Austria due to volumetrics. Our courier company requires that all parcels sent to Austria, and some other countries, are weighed individually, which costs us more time, which would force our delivery costs up.
Conrad Heberling, Wed 16th December '09
"Order arrived promptly, all was present and correct. Very good service."
Julie Gowans, Wed 16th December '09
"The website was good and easy to follow. The product arrived promptly and was exactly as I expected. Thanks."
Linda Llewellyn, Wed 16th December '09
"Excellent service and brilliant product
Roger Grey, Tue 15th December '09
"The package arrived very promptly, which pleased me as I bought them for a present to a friend. They are very good quality and will be appreciated by the recipient. Thank you."
Peter Blake, Tue 15th December '09
"Product arrived safely. Thanks."
Jen Wright, Tue 15th December '09
"I ordered some cards and a DVD from this site and I have to say the time it took me to recieve my order was excellent - within 3 days! Also I am very happy with my products they are brilliant I am really pleased with them they will make excellent xmas prezzies. I will definately shop here again."
Jessica, Tue 15th December '09
"Excellent service form start to finish, with email notifications at the right time. Quality products
provided albeit it would have been nice to have had these boxed (even as a Xmas special item and to pay a little extra). Cannot fault the service however and look forward to trying out the goods!"
drinkstuff says: Thank you for your comments Gordon. We now send out our Cocktail Starter Pack in it's own box, so this can be offered as a gift.
Gordon Cairns, Tue 15th December '09
"Just like to say thank you so much, for getting the wine rack
to us before Christmas, all friends and family think it looks great up, and all want one. Thanks again. All the best, will be back to shop with you again in the new year."
Simon & Lanny, Mon 14th December '09
"Nice shot glasses
, excellent value for money and overall very effecient service from Drinskstuff."
Caroline Mann, Mon 14th December '09
"I have been impressed with the prompt delivery of all the products i purchased and the quality of the products and i know they will bring a smile to my friends when they receive them as a quirky gift at christmas
Fiona Dunning, Mon 14th December '09
"Extremely fast and efficient service. Top marks!"
Chris Dunmore, Mon 14th December '09
"Absolutely easy transaction and the goods arrived very quickly after ordering. Well packaged and in perfect condition, would reccommend to anyone else without a doubt."
Kevin Stott, Mon 14th December '09
"Great products - fast delivery - good communication - easy to order site. Really happy bunny will be ordering again."
Nikki Fuller, Mon 14th December '09
"No problems with my order at all & it was delivered very soon after placing it."
Kathy, Sun 13th December '09
"Excellent service, very quick delivery and will definately purchase again from the company, thankyou. Merry Christmas to all the staff at Drinkstuff.com!!"
Bridget Maloney, Sun 13th December '09
"The products are excellent quality with speedy delivery"
Alastair Livingstone, Sun 13th December '09
"Great selection and easy to find what i wanted. definately going to use drinkstuff again."
Peter Dean Harrison, Sun 13th December '09
"Had to buy the stuff I ordered in a hurry, as my son's birthday was fast approaching and he had organised a party, including cocktails
, for all his friends. Everything turned up as ordered and in double quick time - very pleased all round."
Irene Paulton, Sat 12th December '09
"Very quick and eficient service. Highly recommended."
Hugh Johnstone, Thu 10th December '09
"Excellent service, quick delivery and well packaged. Fantastic quirky item
, will go down very well."
Steve, Thu 10th December '09
"Delivery fast. Leekage however from one of the bottles
as top not sealed up - perhaps taping these up would help! Smaller bottles than expected for the price."
drinkstuff says: Thank you for your comments Phil. We have passed on your concerns to our packing team to rectify this on future orders.
Phil Jones, Wed 9th December '09
"I've ordered a couple of times from Drinkstuff and both times products have arrived quickly and really well packaged. With the first order one of the pina colada glasses
had unfortunately got chipped, but the person I spoke to in customer service
was really friendly and helpful, and I received a replacement glass with no trouble."
Gill Jones, Wed 9th December '09
"Ordered Cocktail Starter Pack
for my mum to give to my dad for a xmas present. My mum was really happy with the contents, which were received very quickly. There was a slight delay as my debit card billing address was incorrect, but I was contacted very quickly to make a few security checks. I didn't mind at all as this shows you are concerned in internet security. Will definately be using this site again to search for gifts."
Lynsay Higgins, Wed 9th December '09
"Excellent service, helpfull staff, fast delivery, great product
Tony, Wed 9th December '09
"I ordered 3pm and my order was delivered the next day. I highly recommend Drinkstuff.com."
Karen Ayling, Wed 9th December '09
"Thank you for the very prompt service; goods were received within 2 days of order being placed. The items were well packed and certainly did the job."
Vanessa Macdonald, Wed 9th December '09
"Good choices of gifts available online and was impressed with delivery speed."
Angeline Antoine, Wed 9th December '09
"Item arrived promptly. Well wrapped and packed to avoid any mishaps. Item looks perfect and will make an excellent Christmas present
. No hesitation in purchasing other products from this company. Ordering was easy. Positive comments all round."
Susan Hopewell, Wed 9th December '09
"Recieved this item within 4 days, packaged really well which protected the product. Fast efficient service. Very satisfied with the whole process, and the quality of the product is excellent. Thank you very much."
Lynda Duckworth, Tue 8th December '09
"Received goods in great condition and very quickly."
Angela, Tue 8th December '09
"Great site, easy to use, fast delivery and everything arrived safely and in mint condition."
Jean, Tue 8th December '09
"The cocktail starter kit
I ordered arrived quickly, but one item was missing. I sent an email requesting the missing item, and got a swift apology and the item arrived next day. That's what I call customer service!"
Sharon Strange, Tue 8th December '09
"Fast efficient service, very impressed. Not happy though about having to pay extra for postage because I live in the Scottish Highlands. Last time I looked at the map we were still part on mainland UK"
drinkstuff says: Peter, Thank you for your feedback. I fully understand your complaint. Unfortunately we send most our parcels out via DPD so that our customers receive them quicker than Royal Mail. The price for Scottish Highlands and Islands has to be increased. We also subsidise this price to make it more affordable for our customers. We are continuingly looking at cheaper ways to ship to all parts of the UK. Please keep checking the site for updates.
Peter, Tue 8th December '09
"Very good site for unusual gifts. First order went through excellently - very well packaged and delivered quickly. Perhaps more choice of the Beer Boot
could be made available. When searching the internet, only American sites seemed to offer various ranges."
Angela, Tue 8th December '09
"Excellent delivery - very pleased with our purchases exactly as described. Haven't tried out the Beer Bong
yet but can't wait! Will definately use again."
Carol Clark, Mon 7th December '09
"Fast delivery and a very good set (Mojito Cocktail Kit
), has all you would need."
Craig, Mon 7th December '09
"Good quick service. All items received in good condition. Only quibble would be cost of P & P, considering only small and lightweight items were ordered."
drinkstuff says: Thank you for your comments Sarah. We aim to keep our delivery service prices as low as possible; our postage and packaging prices are the same for all parcels and equate all factors involved in the delivery process.
Sarah Ottley, Mon 7th December '09
"Very happy with goods and delivery - will be frequently using this site - good communications too."
Nikki Fuller, Mon 7th December '09
"Great choice of products, excellent delivery times."
E Richards, Mon 7th December '09
"I am satisfied with the prompt delivery. Cannot comment on anything as they are xmas presents!"
Daniel Frederick Payton, Sun 6th December '09
"Reliable, punctual, packaged well. Good value items. Would recommend and use Drinkstuff again and again."
David Hindley, Sun 6th December '09
"All items ordered were received within 48 hours and were as expected in respect to quality. Many thanks."
Robert James, Sun 6th December '09
"Fantastically quick service, arrived within 2 days and just as seen on web."
Liz Bowdler, Sun 6th December '09
"Really happy with Drinkstuff. Very quick delivery and very helpful customer service. Be back soon!"
Sam Haslam, Sun 6th December '09
"A superb service, fast delivery and the selection of choice on the website means that my otherwise awkward to buy for parents have a gift they will use and enjoy."
Mark Doherty, Sun 6th December '09
"Quick delivery and great product. A satisfied customer."
Gabriela Samel, Sat 5th December '09
"Arrived swiftly and safely, they are for presents but am sure they will be appreciated."
Chris, Fri 4th December '09
"I ordered the "I am not a plastic cup" cups for my husband's 40th birthday surprise party. Everyone thought it was a thoroughly great idea to get blatted whilst being kind to the environment and made an extra effort to recyc their tinnies too. They arrived in good time too ... hoorah! :)"
Nina Truman, Thu 3rd December '09
"Excellent service - will come back again."
Moira Kennedy, Thu 3rd December '09
"Prices were competitive, delivery was quick, website was easy to move around and range of choice was good."
Clare Avenell, Wed 2nd December '09
"Excellent delivery service. Goods well packaged and arrived undamaged. Will definitely use the site again."
Marion Craig, Wed 2nd December '09
"Will give excellent feedback, for good communication etc. I had problems with the website, but that could have been my laptop on a go slow. Will highly recommend to all."
Tamsin Trebilcock, Wed 2nd December '09
"After my order got lost in the post, I got in touch with drinkstuff who were very helpful and sorted the problem straight away all with next day delivery of my item. Thanks."
Amanda, Wed 2nd December '09
"Excellent Company to do business with. Very good quality and price and packaging. Delivery time as stated and backup information was very useful; someone is always there to help with any queries. Will certainly come back for more items later. Thank you."
Patricia Willmott, Wed 2nd December '09
"Everything was great but I did return 1 item as found it expensive for the quality."
Sarah Jones, Wed 2nd December '09
"I just wanted to say how pleased I was with the level of service and ease using the Drinkstuff website. I order 6 Martini glasses on Monday evening and they arrived this morning. I will be definitely using your website again. Thank you"
Samuel Edmonds, Wed 2nd December '09
"Everything about this transaction was great, the site, the speed of the delivery, the packaging the whole thing. Would not hesitate to recommend you at all."
Andrea Morrissey, Tue 1st December '09
"Delivery very fast! I have not seen the products myself yet as as they were sent to my sister in England but everything seems as described. I will definitely use site again and recommend to others. Thanks, it's going to be a fun xmas with all the joke presents available from your site."
Suzy O'Neill, Tue 1st December '09
"Very efficient and a speedy delivery service. The packaging was very impressive and secure. I would highly recommend. Great website giving clear detail and enlarged pictures of products."
Darren Neville, Mon 30th November '09
"Very speedy and efficient service."
Lesley Mellor, Mon 30th November '09
"Really excellent item, great delivery, very convenient. I had the item delivered to work, how easy is that!"
Chris Fisher, Mon 30th November '09
"I ordered these products for my sister in law's birthday. I was really surprised how quickly they came, the quality and the price. I will definitely use this site again and will be investing in some of the products for myself."
Mrs C Johnson, Sun 29th November '09
"Thouroughly recommend this site. Easy to use and very prompt delivery. They kept me informed on processes order was going through and when the order would be delivered. Thank you for a great service."
Melanie Duncan, Sun 29th November '09
"Quick delivery to work place. My partner loves the smoking jacket
Paul Strickland, Sun 29th November '09
"I bought from this site some glasses as presents
and the service was excellent. Goods were delivered after e-mail sent to say they had been depatched. I will be using this site again in the future as the service was excellent!"
Mrs Jennifer Smith, Sun 29th November '09
"I have used this company for a few items now and find all items well packaged and promptly despatched. I'm very happy to use again and also recommend."
Audrey, Sun 29th November '09
"The mojito kit
that I bought was awesome and really cheap. It arrived quickly."
Boris, Sat 28th November '09
"I received my order from you in very timely fashion. There was however one broken glass in the package. When I called to report this to you I received brilliant service. The glass was replaced without question and once again delivered very promptly. It is exactly this type of situation which makes me want to recommend you to one and all, as I know if things go wrong I can rely on your service to promptly sort it out. The glasses themselves are brilliant and streaks ahead of any other coupes I was able to find. Thanks very much."
Theo Jackson, Sat 28th November '09
"I have been very happy with my purchases. We have have had good communication."
Debbie Rosinski, Sat 28th November '09
"Fast delivery, excellent service. Goods are high quality but reasonably priced. I will definitely buy from the site again."
Wendy, Sat 28th November '09
"I ordered 9 Neo-Link letters
and a transformer. Unfortunately one of the letters didn't work so I telephoned Drinkstuff and received a replacement two days later. I am very pleased with my purchase and the friendly service from Drinkstuff and will shop with them again."
Michael, Sat 28th November '09
"Excellent and quick service, well packed, excellent communication and cheapest on net. This is a Christmas gift
so hope he likes it. I haven't tried it yet but I don't suppose there will be any problems and if there is then I am not worried as I feel it will be dealt with correctly."
Liesa, Sat 28th November '09
"Very happy with the service provided. The site was easy to use and delivery was prompt. Many Thanks will definitely continue to use you in the future!"
Miss L Window, Thu 26th November '09
"Very quick delivery, and the glasses were well packed. Great service."
Dorothy Richards, Thu 26th November '09
"My first order with drinkstuff was for glasses and unfortunately two glasses were chipped. I emailed straight away and the next day I had an email from Chris to say there was another two on their way to me. So, having loads of confidence dealing with drinkstuff, I ordered more things; they came the next day and I was delighted with them too. I will be recommending drinkstuff to everyone I know. So keep up the great work and give my thanks to Chris. Cheers and a merry Christmas to all of you."
Helen Scally, Thu 26th November '09
"Very pleased with drinkstuff!! The order arrived quickly and when my delivery arrived one of my martini glasses
was broken. So I phoned them up and within 1 day my new glass arrived. Would definately shop with drinkstuff again."
Dawn, Thu 26th November '09
"Ordering and delivery 100% satisfactoy. Quality products. Excellent value for money."
Penny Whitaker, Wed 25th November '09
"I ordered a Henry hoover
on Thursday afternoon last week and it arrived on Friday morning, I am so pleased with your service. I have recommended you to my friends. Thank you so much."
Bernadette Clugston, Wed 25th November '09
"First time I have used this firm and not the last. Speedy delivery of my order, good communication and excellent packing ensured parcel arrived 24 hours after I placed my order in first class condition."
Eric Jolliffe, Tue 24th November '09
"The products were great as they are very hard to come by on the high street. The packing was very good, making sure my purchases arrived in tip top condition. The only problem I have is with the price of P&P, this works out very expensive for me living in Ireland, I haven't found anywhere yet that sell the same products in Eire."
drinkstuff says: Thank you for your comments Sarah. We do try to keep our delivery charges as low as possible and subsidise where we can. However, the current charge of £9.99 is a flat fee for courier delivery of parcels up to 30kg in weight. We agree that for low cost items or light weight items, this is may seem expensive but across the board we believe the pricing is competitive. Please be aware the we are keen to reduce this price and are continually looking for a more affordable deal, especially for small and light weight items.
Sarah Murty, Tue 24th November '09