Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"100 per cent satisfied with the service. Website and checkout is easy to navigate making it a pleasant experience. Great selection to choose from and great option to buy in bulk to save a bit of money"
Annie, Sun 9th November '14
"I am really happy with the quality of the product and the customer service from Drinkstuff. I did have some problems with the delivery itself - there was a broken glass in the first order. A replacement was dispatched but didn't arrive despite showing as being delivered on the Hermes website. After contacting Drinkstuff a second time though, a third delivery was arranged and was delivered quickly."
Abi Armer, Sun 9th November '14
"Everything well received in time. Well packed and protected. Thanks. Melanie and Thibault, FRANCE"
Mélanie LAURENCEAU, Wed 5th November '14
"Placed an order which was time-sensitive, the order arrived completely incorrect. Was replaced, with two of the items broken. Although replaced (late) this was not the service I expected. I should add that I would not be writing this ''review'' were it not for the multiple emails sent by yourselves extolling me to do so."
Shaun Alpine-Crabtree, Wed 5th November '14
"Quick delivery, well packaged, happy customer"
J kemp, Wed 5th November '14
"I was extremely pleased with the service, delivery and product. Part of the item I received was damaged, this was dealt with immediately and a replacement sent within 3 days"
Lisa Lelliott, Tue 4th November '14
"Looked all over the place for slate place mats. These were very reasonable in comparison to others and different being round. Would 100 per cent advise to buy these"
David, Mon 3rd November '14
Ralph yeates, Mon 3rd November '14
"Very poor site . Delivery service was very slow and when the parcel arrived some of my items ordered were not inside. When i got the other parcel with my remaining products , the packaging was unacceptable ."
Shane Hamm, Sun 2nd November '14
"Many thanks for the speedy delivery of my Neon and Clear Straws. They are a good quality and great value for the money. Thank You"
Beryl Clare, Sun 2nd November '14
"The glasses came on time for a party. Not cheap but good quality, heavy glass. Makes the beer taste better... Happy with the service."
Mark, Sat 1st November '14
"Good service all round, lovely products, great delivery, just need to use them now."
Sue wade, Sat 1st November '14
"Excellent service as always."
Stuart Hall, Sat 1st November '14
"Unfortunately one item was damaged but I was sent a replacement quite quickly. Will be using you again."
Kay Harrison, Thu 30th October '14
"Ordered a new beehive vinegar bottle the old one had been leaking for a while, the replacement from drinkstuff had exactly the same problem, so when I emailed them I was expecting to have to return the item and get a refund, which they offered, but as I wanted this item I chanced another, and it works great, no leaks at all, and the customer service was above and beyond what I expected. Full Marks."
Mark Jones, Thu 30th October '14
"There was a delay in receiving item which appeared to be as a result of a problem with delivery company. However as soon as Drinkstuff were aware they immediately rectified the problem. Unfortunately the item was not suitable and Drinkstuff sent packaging for me to return the item making arrangements for thecollecting company to call on 27/10/14. I am currently waiting for the full refund but do not expect any problems. Staff were very helpful and once I know the refund has been made I will be ordering, from them, a more suitable item. Considering everything I don''t think they could do more to help."
Monica Ackroyd, Thu 30th October '14
"product was on a deal which was great and delivered well within time for our party so very happy."
mel alblas, Wed 29th October '14
"Very happy, easy to use. Purchased my lay z spa within 5 minutes and was cheapest around, will use again"
Barry, Wed 29th October '14
"I purchased the hip flask. It arrived in a lovely presentation box and very quick delivery would definitely recommend and would use this company again many thanks"
Donna kay, Wed 29th October '14
"The bodybuilder shot glasses were well wrapped for postage and made a great unusual gift. They are a lot chunkier than usual shot glasses and had a nice solid feel to them."
Nikki, Tue 28th October '14
"Fantastic site. So many products to choose from. First site I choose, for parties and gifts. Great service and products always arrive well packed and quickly. People always ask where I get my bar-ware from and I''m always happy to tell them about the site. Keep up the good work!"
Kristi Benson, Mon 27th October '14
"Excellent website, easy to find products. Excellent delivery, fast and professional. Very pleased with the products :-)"
Lucy Sturton, Mon 27th October '14
"Excellent service! Arrived very quickly! Very reliable! Would recommend this site to everyone, my 1st choice of website."
Nicky Jestico, Sun 26th October '14
"Glasses perfect - just as described. Excellent service. Fast delivery."
Margo Voase, Sun 26th October '14
"Brilliant item great company to do business with, fast delivery."
Susanne honey, Sun 26th October '14
"great value, prompt delivery . Contacted us to clarify wishes when part order was going to be delayed"
naomi kemp, Sat 25th October '14
"We ordered a number of cocktail glasses. Although well packaged one was chipped. drinkstuff immediately sent a replacement."
Mark Tunstall, Sat 25th October '14
"Just Perfect, we have just refurbed our kitchen in the top unit a space for 12 bottles of wine and we had a similar space below just right for a wine cooler so white cool & red above. The Sommelier 12 bottle fitted and working we are very pleased with the product, packaging & delivery very good and for the right price as I said Perfect thank you. Howard"
Howard Edwards, Fri 24th October '14
"Quick and efficient and very good price"
Pam wstson, Thu 23rd October '14
"I ordered as a pre order some filters for a hot tub. They were a little slow coming, but they were after all a pre order. They did arrive when I was told they would, and the price was very good."
Ian Davies, Wed 22nd October '14
"Items exactly as described. Speedy delivery and well packaged."
Daphne moley, Wed 22nd October '14
"Quick delivery very friendly service."
Joyce Goulding, Wed 22nd October '14
"Really happy with this lot. They have a super selection. Have found some brilliant party gadgets, good quality plastic glasses for poolside (they look like real glasses - classy but no breakage) & some fab gifts for others. The orders always arrive fast - though the postage is a bit stiff, even if I do live outside the UK....but that''s my only complaint. For a UK resident the site's ideal."
Margaret Anderson, Wed 22nd October '14
"I pre ordered some filters, they were delivered close to the date stated, my parcel was left where instructed on day of delivery so no chasing round because I was not at home at time of delivery."
Mrs Tracy Howarth, Tue 21st October '14
"First order came broken but within a few days a replacement was received I thought the customer service was excellent and I am very pleased with the glass boot I bought"
Gail Newton, Tue 21st October '14
"I would certainly use drinkstuff again, bought a lay z spa Vegas at an excellent price, delivery was fast and communications and updates were excellent."
L Avery, Tue 21st October '14
"Bought so much stuff for an Octoberfest birthday party & the comments were great from everybody. They all wanted to buy things from the Giant Beer boot to the plastic fish bowls & paper flowers. :) Thank you for the finishing touches!!!!"
Tina, Mon 20th October '14
"Really good value, well worth the money. Gets you into the "Spirit of things""
john Clay, Mon 20th October '14
"Yet again excellent service & delivery. I would definitely recommend!"
William Culshaw, Mon 20th October '14
"I was very happy with my cocktail set ordered with drinkstuff. It was delivered quickly and I can't wait to start using it."
Mrs Iceton, Sun 19th October '14
"I had forgotten all about the filters..."
christine ryde, Sun 19th October '14
"Cannot fault drinkstuff, great products at affordable prices and quickly processed. Would definitely use again..."
Scott, Sun 19th October '14
"Delivery was very quick and the product better than expected will definitely be ordering again soon."
Ellen Henderson, Sun 19th October '14
"Drinkstuff.com is a brilliant site. Easy to use great prices and excellent delivery. I have already saved to favourites and I will definitely be using this site again."
Stevie Lacey, Sun 19th October '14
"Best service Ever"
Milo, Sun 19th October '14
"An excellent service as always"
Jim Weir, Sat 18th October '14
"The product is exactly as described, in fact, I had ordered another fridge that proved to be to noisy and you were ok to exchange."
Andy Walwyn, Sat 18th October '14
"Goods were fine, just as described and expected"
S Monkland, Sat 18th October '14
"Very good and efficient"
Ava''s Cocktail Bar, Thu 16th October '14
"I shall buy with confidence again and again from drinkstuff.com. Regrettably my order did not reach me when initially sent out. However, when this was brought to drinkstuff's attention, they quickly dispatched a replacement item without a fuss."
Lee Murden, Wed 15th October '14
"Arrived quick, very happy with my order. The colour changing straws work so much better if you wash them first in warm water."
John, Tue 14th October '14
"Good price and quick delivery. Very pleased. Will use again."
John Marham, Tue 14th October '14
"I went online to purchase some. The computer showed only one box where as I wanted two. I emailed customer services and was advised that new stock was being ordered from supplier. I went on line 3 days later and placed the full order. Good service and will use drinkstuff again in the future."
Tom Gadd, Mon 13th October '14
"Really pleased with my order, which was a replacement for a much used tanker that I broke. Product is of excellent quality and certainly a very good replacement. Order was delivered quickly."
Karen, Sun 12th October '14
"Quick delivery, unusual items for sale. Children loved the metal straws and finger forks. Broken item received which was immediately replaced. Great updating and tracking of orders."
Christine Spencer, Sun 12th October '14
"Quick, slick and just what I needed. Arrived well packaged, on time. I will use again and again"
Trina Duncan, Sun 12th October '14
"The service was fast, efficient and very easy to deal with."
Ann Bromley, Sat 11th October '14
"Several years ago, I bought some cinema chairs from drinkstuff. Several years later, I have had a problem with the remote that comes with it (for massage, heat etc) and with no discussion, drinkstuff replaced it. This is truly great customer service"
Paul Nickson, Sat 11th October '14
"Hello, all in all the service i got from drinkstuff was quick, easy and professional. The website is simple enough to navigate and look for what you need. I ordered, 4 branded pint sized Carling glasses which are exactly how i expected them to look, i was very satisfied. I also ordered 4 587oz British dimple glasses, again, this was exactly what I wanted and they looked great. Cheers Ryan"
ryan, Thu 9th October '14
"Impressed with the speedy dispatch and the quality of products. Had a couple of breakages with the glasses and the no quibble replacements was excellent. Dispatched immediately. Highly recommended and will use again in the not too distant future. First class service."
Gary Squibb, Thu 9th October '14
Angela Smith, Wed 8th October '14
"As always, the service we received form drinkstuff was excellent. Our order was urgent and they went out of their way to ensure the goods were dispatched direct from their supplier. We even received a call the next morning to check that everything had arrived on time. Would not hesitate to recommend them."
Karen Mair, Wed 8th October '14
"it was easy to find the product we were looking for, as we could easily find our previous orders, and the delivery arrived in time."
Stanhope Capital, Wed 8th October '14
"I ordered 4 Mexico jugs which arrived quickly. Although one was broken they were very well packaged. I requested a replacement which arrived within a couple of days. I was very happy with the jugs and also the service. I would use drinkstuff again and also recommend them to others."
J, Wed 8th October '14
"After an initial misunderstanding, the service was great, as is the bar stool. Thank you, drinkstuff!"
Timothy Broadhurst, Tue 7th October '14
"Wonderful idea. When they see it, so many people say they have a friend for whom it would be the ideal present. Was initially unsure if you would actually be able to drink from it, but it''s great."
em, Tue 7th October '14
"This store is perfect, provide a friendly communication with customers, the goods sent very fast and quality of products is unquestionable."
ISABEL CARO HERMOSILLA, Mon 6th October '14
"Very well organised company and lovely polite staff."
Erica Martin, Mon 6th October '14
"Service was excellent, we didn''t ask for next day delivery as was not urgent but within an hour had an email saying that it would be delivered the next day and with a tracking system. The courier company were excellent as well as they provided us with an hour timeslot but we could also track the driver on his round so as it got closer we could narrow it down to a 15 min time slot. Hot tub was also fab and our daughter very much enjoyed her birthday party with the addition of this item."
Victoria Brader, Mon 6th October '14
"Very quick dispatch , order arrived within a couple of days , fantastic product , every house hold should have Coronarita bottle holders to get the party started."
Brian Tait, Mon 6th October '14
"The glass rimmer is an excellent device to add a bit of "sparkle" to any party. The device is quite large to accommodate wide rimmed glasses and is well made. What''s more it folds up in a convenient compact design. Overall its a must have for any cocktail enthusiast and I would highly recommend it."
Tony KIpling, Sun 5th October '14
"Drinkstuff have been one of the most efficient and pleasant companies that I have bought from. The items were shipped quickly and all as described."
Jake Middleton, Sun 5th October '14
"Product as promised, dispatched earlier than originally anticipated and great communication. We love our Spa so much and would definitely use drinkstuff again!"
Jody Hawkes, Thu 2nd October '14
"Package came in nicely and well packed not as cold as i thought but good for dorm."
twong, Wed 1st October '14
"We bought these to hold key rings etc as a display piece for our reception counter, they are strong, sturdy and great value for money!"
Simon, Wed 1st October '14
"Lovely, unique item and super speedy delivery! Thanks!"
Kim, Tue 30th September '14
"This is an good wine rack and looks great holding all 60 bottles (2 racks end to end under kitchen wall units)."
Malcolm G Hirst, Mon 29th September '14
"I was very happy with drinkstuff''s processing of my order. Very fast and lots of information available. Thanks."
Anne Wheeldon, Mon 29th September '14
"Loved the glasses - speedy prompt turnaround. Thanks."
Jane Sinclair, Mon 29th September '14
"I have always enjoyed using this business.Fast,efficient and good value!"
philip birchall, Sun 28th September '14
"Excellent service thank you"
Jonathan Wittenberg, Sun 28th September '14
"Finally, Stylish tall long beer glasses and PLASTIC so I can use them anywhere. If you are as clumsy as me try these glasses. They are great."
Jennie Ashford, Sun 28th September '14
Alan Ferguson, Sat 27th September '14
"Bought on ice drinks dispenser for a present for birthday as makes and drinks cocktails/Pimms/sangria. Really pleased with the product, great idea especially when making up a batch, which keeps it cool. Excellent service and delivery."
Jane Hodgetts, Sat 27th September '14
".Good fridge got it for to keep drinks cool on site where internal is warm the fridge does what it says goods came as agreed ..."
Peter murray, Sat 27th September '14
"Great product, arrived in style and record time for online shopping! Excellent value for money too.Thanks drinkstuff!!"
Matthew Critchell, Fri 26th September '14
"I really like the shape but wish I had taken the bigger size . I originally received only half of my order and received water glasses instead of my red wine glasses . But a quick phone call and red wine glasses dispatched and I got to keep the wrong glasses as well . Very happy with the service and quality of the glasses will be ordering more shortly ."
Caroline Milne, Wed 24th September '14
"We were highly delighted with the exceptional professionalism of drinkstuff. You kept us up to date with the order and delivery as soon as we had bought the items. Delivery time was fantastic and the items are of great quality and value. We will definitely be using you again and will recommend you to others without hesitation. Thank you."
Sharon Clifton, Wed 24th September '14
davide cavigioli, Wed 24th September '14
"Excellent quality, product and service ."
kacimi, Tue 23rd September '14
"Ordered some cake domes and unfortunately two of them were cracked. I emailed the company asking how to return them for replacement. They immediately apologised and dispatched two more asking me to dispose of the cracked ones rather than go to the bother of returning them. New domes arrived two days later. Goods are just what I wanted, perhaps even better than expected. Knowing that the company deals with complaints quickly and without quibbling is rare in this day and age and I would definitely recommend them."
Nicola Rogers, Tue 23rd September '14
"Only brought 4 wine glasses. Very quick service. All arrived safely. Thanks."
Edith ross, Mon 22nd September '14
"This was my first ever order with drinkstuff following a recommendation from a friend. Perfect and easy ordering system online and quick delivery! I would recommend drinkstuff to my friends and would definitely use again. Thanks."
Zoe korth, Sat 20th September '14
"Excellent service. Quality product and efficient service. Thank you"
joanne heslop, Fri 19th September '14
"Very nice product. Very pleased with the speedy delivery of my order and the quality of the goods. Will be very happy to order again from this supplier."
J.M. Preece, Fri 19th September '14
"Excellent handling of my order, quick delivery and extremely well packed glass items. Great that even a small order got terrific service."
B Smith, Thu 18th September '14
"Ordered 20 islande tumblers, which arrived on time, are dishwasher safe and look great."
C Stuart, Thu 18th September '14
"As always, fantastic service, polite and helpful. I keep coming back and recommend drinkstuff to everyone in the catering business."
Natalie Emery, Wed 17th September '14
"My wife and I were very impressed by the efficiency exhibited by every branch of drinkstuff which we had dealings with."
Charles Stone, Wed 17th September '14
"I have used drinkstuff for several months and the service provided has been excellent and they will always try their best to source a specific product. Thank you."
marc laverriere, Tue 16th September '14