FAQ: Product Information
Please select a question:
- I need more information than is on your website. What should I do?
- How do I know if an item is in or out of stock and if out of stock when it is due back in?
- How do I know if the quantity I require is in stock?
- I need a higher quantity of an item than you have available. Can you help?
- Can drinkstuff customise items?
- I would like an item that is not on your website. Can you source this for me?
We try our best to display as much information on the website regarding each item. Please make sure you have clicked the Further details and dimensions to display all information before contacting us. If the information required is still not displayed, please contact us.
On the website we display if an item is in or out of stock by displaying a green tick or a red cross. If you see a red cross, below the product versions to buy you will see an estimated due in date for these. If there is no due in date there will be one as soon as our buying team have placed a new order for these so keep checking the website!
Add the amount of the item you require to your basket, if we have this quantity available these will be successfully added to your basket. If we do not have this quantity available a message will appear on the basket page in red writing stating how many we do have in stock.
Please contact us as we may be able to order a specific quantity in for you depending on the supplier.
Depending on the product and the quantity required we may be able to customise items for you. Please contact us with the product code, the quantity, and the date you would need these for and our sales team will be able to advise further on this.
Please contact us with the product code and the quantity you require (we cannot help without this information) and we can see if any of our suppliers stock this. If they do, it may be possible we can order this in for you.