"The unit itself is great quality, easy to put together and looks great in our apartment, but the stick on wine glass holder that attaches to the top completely lets it down. One of the original ones was a bit bent and wouldn't stick at all but after a quick email drinkstuff sent us another one within 24 hours, so at least the customer service was good, but during those 24 hours the other one that was stuck on 'properly' came crashing down during the night, breaking 4 expensive wine glasses with it. 5/5 for the unit itself but 1/5 for the wine rack, hence the 3/5 overall score. They either need to find a new way of attaching the rack or ditch the idea completely to make this a five star product."
Matt Parrott - Hereford, 12th March '11
Drinkstuff says: We're sorry that you've had these issues with your order Matt, this is the first complaint we've received regarding this. As an apology we've added 50 points to your drinkstuff account, which is equivalent to £50 off your next order.