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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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By submitting this form you agree that drinkstuff.com will be able to use your submission, should we approve it, on our website. We reserve the right to cancel certain comments.

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"Good selection of products for the wannabe barman.Delivered on time and in perfect order."
Trevor Nunn, Wed 3rd September '14
"I ordered these items at 2pm, they arrvived by 9am the next day. As usual great service."
Graham Stacey, Wed 3rd September '14
"Spoilt for choice. Lightning delivery.Next day with normal post. Why cant they all do this?"
Hugh, Wed 3rd September '14
"Everything came quickly and in good condition. Packaging was a bit messy to deal with but everything was well protected and it was all recyclable."
Aled Moses, Tue 2nd September '14
"I needed some everyday drinking glasses to replace those which had become very scratched and cloudy from being washed in a machine too many times. I ordered 48 Elegance Hiball glasses and they were just what I needed, and at the special offer price they were an excellent buy. They arrived in speedy time and not one was damaged. Always a good service from drinkstuff and a great variety of glasses to chose from. Easy website to navigate too."
Angela Ridley, Mon 1st September '14
"Ordered items for a party I was having that weekend. Came the next day and they are real good quality items at a great price. Made my home bar look better than our local pub''s! Thanks very much would recommend to everyone."
James Francis, Mon 1st September '14
"Item wrapped carefully! Thank you!"
Hannah, Thu 28th August '14
"Very easy to order online. Product arrived very quickly and safely. Very easy to assemble. The item is very sturdy and had 4 bottles on it last weekend and stood up to the challenge very well. Got lots of excellent feedback from friends also on what a great product!"
SARAH BELLOWS, Thu 28th August '14
"I wanted 4 Stella glasses to be able to offer friends a drink when visiting as I have always ended up with odd glasses. These glasses were not in stock but I was advised by email as soon as they were in and they were despatched and delivered as promised. Excellent service."
Bob Betchley, Wed 27th August '14
"Found some cool nice stuff and basically everything I needed."
Raja, Tue 26th August '14
"Prompt efficient service and goods exactly as described - Would recommend this site"
D Storey, Tue 26th August '14
"Excellent selection of products, items arrived in good order and quickly. Very pleased, will certainly use again."
Mark, Mon 25th August '14
"Great service, decided to update to next day delivery, handled very efficiently and goods received next day. Bought bomb glasses set, really good study glasses."
Sue, Mon 25th August '14
"Ordered shot cup and glasses because we had a party on the saturday but they arrived the next day and saved the day have used you before thats why we come back."
Graham Phillips, Mon 25th August '14
"Very happy with the service and goods we received from Drinks Stuff. Twice I called with enquiries and both times telephone staff were very friendly, polite and helpful. We were very pleased with the eco line of products that we brought - all biodegradable."
Rachel Grasby, Mon 25th August '14
"Quick delivery, glass is spotless, well packaged to ensure the safety of the glass."
Jimmy Recard, Sun 24th August '14
"The cocktail kit is good quality and fast delivered."
Koceila Nait Mouloud, Sun 24th August '14
"Very fast and efficient. Kept up to date with order well packed."
Carole Gayler, Sun 24th August '14
"Good range of products. Fast delivery and well packaged. Very pleased with VW van wall mounted bottle opener. Well what can you buy for the man who has everything?!"
Michelle Blacklock, Sun 24th August '14
"Thanks so much on behalf of our wine circle. We badly needed some good tasting glasses. Such prompt service.. Vera ."
Verailes, Sun 24th August '14
"Drinkstuff are always my first port of call for anything I need for my home bar. The site is good and easy to navigate, the postage is quick and the quality of the items purchased so far has been good. Nice people to do business with."
Tim, Sun 24th August '14
"Quick and efficient."
Ray Mills, Fri 22nd August '14
"Ordered 4 freezer glasses as we had just come back from holiday and they had them there. Price was really good compared to other sites and delivery was quick. So overall an excellent service for a really good product."
Dawn Brand, Thu 21st August '14
"The items were dispatched in a great time and arrived safely. The option to track the items was really helpful. When there was a small issue with no fault, the customer service was fantastic and they really went the extra mile to fix the problem."
Jakob Filer, Wed 20th August '14
"Good quality wine glasses at a great price. Fantastic speed of delivery (standard) and superb packaging. First class - will use again!"
Carole Meers, Wed 20th August '14
"Was overall impressed with the service."
Agnes Samson, Tue 19th August '14
"Good and speedy service."
Nicola Spencer, Tue 19th August '14
"I wanted the optics bracket for a bar we are building in the garden. Good built quality and value for money. Fast delivery and great customer service."
Graham Stacey, Tue 19th August '14
"Great service, great comms, would recommend."
Bury FC, Tue 19th August '14
"Very quick delivery, and all items exactly as expected and well packaged. Many thanks."
Alexis, Mon 18th August '14
"I have bought items over the years from this company and service from start to finish is always great. Won't hesitate to return for more items for my home bar."
Robert murray, Mon 18th August '14
"Ordered 3:30pm one day and received order before 11:00am next morning. Unfortunately 2 glasses were missing, I emailed and received an apology within a couple of hours, saying the missing glasses would be sent immediately. Received them the next morning. Was kept informed by emails every step, including expected delivery times which were perfect. Would definitely order again and recommend to anyone. Fabulous service! Fabulous glasses! Cheers!"
Mariah Barsby, Mon 18th August '14
"Very impressed. I spoke to a very cheerful customer service man who helped me find what I was looking for on the website. Once I had located the product it only took a few clicks and my order was placed. The bags arrived within a few days and were exactly what we wanted. Very happy customer!"
Abi Mitton, Mon 18th August '14
"I bought the wonky wine glasses as a present for a friend, and came across the Pisa Shot glasses. Both products make great presents for old and young. Arrived quickly and well packaged. Will visit this site again."
Dot Armstrong, Mon 18th August '14
"Excellent delivery and speed. Order was exact and well packed. I have recommended the site and will use again."
Louisa Barriball, Sun 17th August '14
"Very good company to deal with. Had just what I looking for but also had a very good selection of other items if I had needed them. Good service and very quick delivery arrived sooner than expected. Will use again if occasion arises."
Anthony Pennington, Sun 17th August '14
"Very good company to deal with. Had just what I looking for but also had a very good selection of other items if I had needed them. Good service and very quick delivery, arrived sooner than expected. Will use again if occasion arises."
Anthony Pennington, Sun 17th August '14
"Easy to order. Very pleasant, helpful person on phone and the order arrived extremely quickly."
Gail Morwood, Sun 17th August '14
"Nice quality re usable glasses and jugs. Quick delivery"
Brenda, Sat 16th August '14
"Not the first time to buy from drinkstuff. What we bought are good stuff with great service...made my purchase so easy and simple as usual. Many thanks."
Cleo, Sat 16th August '14
"Phone staff very helpful well mannered and patient...explained everything I ordered. Very pleased with service."
Keith Jones, Thu 14th August '14
"Fab company, great selection of products for all occasions. Great customer service, Products as described and fast delivery. Will definitely use again soon"
Hayley, Thu 14th August '14
"It was excellent delivery and the quality of product is excellent."
Saeed Rashed, Wed 13th August '14
"Ordered 6 glasses at 11.15 PM on Thursday evening, standard delivery, they arrived 11.00AM on the Saturday! Extremely well packed. Thank you, nice in this day & age to compliment!"
Brian George, Wed 13th August '14
"Excellent product & easy to follow even for the novice, this product is well worth buying. Only negative this product was out of stock when I purchased my Spa however it did arrive when Drinkstuff said, it would be great if this starter pack was included in the initial set up package to avoid the waiting to set up & run your new toy. Great product & great service from Drinkstuff can't fault them and will continue to use them!"
Stephen Currie, Wed 13th August '14
"My order arrived before estimated delivery date, it was packaged really well, the serving bowls and glasses were really stylish, just what I wanted, really good quality. I would order from this website again, and would recommend it."
Pat Prestage, Wed 13th August '14
"The wellington shaped boots were fantastic. Great shape and very sturdy. Even stood up to hurricane Bertha."
Elaine, Tue 12th August '14
"Drinkstuff has amazed us. From the ease of use of the website to the speed in which the goods are dispatched and then receiving the goods next day. At every stage from the order being placed to received we where kept up to date with where the goods where and when to expect delivery. What is most impressive is the quality of goods and the follow up from the company to make sure that we are happy. Thank you for making life easier."
Ben Olszewski, Tue 12th August '14
"Fast delivery. Superbly packed. A product that's difficult to find. And a good price."
Robert Webb, Tue 12th August '14
"Very pleased with this item and very well priced. Many thanks"
Simon, Mon 11th August '14
"Excellent Coca-Cola Glasses, just what I'd been looking for."
Graham Cole, Sun 10th August '14
"Product was fully up to expectation and delivered at the time and date promised. Thank you! However, I wish you would drop the codes as below - can be difficult for people with impaired vision."
Drinkstuff says: Dear Mr Taylor,

Thank you for your feedback.

We apologise if you felt it may be difficult to see the product codes on the website. We will of course make the web content team aware so that they can have a look at perhaps improving this if necessary.

We hope this helps.
David Taylor, Sun 10th August '14
"Good delivery, great service."
Danny B, Sun 10th August '14
"Great quality plastic glasses and speedy delivery. As good as using normal glass if not better for not breaking if you drop them!"
Nicole, Sun 10th August '14
"Received 6 ice bags following day..they are practical & lovely bright colours ...have given a few as gifts & friends are delighted with them..they look good in any situation I will be ordering more soon. Thank you for great service."
Linda Brown, Sat 9th August '14
"Had been given one of the 6 School Milk Bottles in Crate as a present and a friend admired it. Couldn't find one in the shops so was very pleased to find one on your site. Friend loved it. Very prompt service and would recommend the site not just for this item but for lots of other ideas for presents and party things. Thank you"
Pauline Taylor, Sat 9th August '14
"Excellent service, quick delivery and quality products which are competitively priced."
Mark, Sat 9th August '14
"Having read the online reviews I decided to give it a try as it seems the best deal out of all of them. What a pleasant surprise !! The lid is made of metal and there is no big ugly sticker across the front !! Top Marks to you Drinkstuff - You have a Customer for Life Recommend to Anyone"
Mike Allen, Fri 8th August '14
"Very pleased with emergency birthday present!"
Eirwen Webb, Thu 7th August '14
"I left it until the last minute to order this as a gift for my Dad but the item was delivered as promised and the product exactly as described at a good price. One very happy customer and a very happy Dad."
Sue Walton, Thu 7th August '14
"Over the moon with my order. I ordered on the Friday and was expecting delivery early the following week, it arrived the very next day! Everything was well packaged. Definitely order again, I could spend all my wages as there's so much I want to buy! :) Would definitely recommend you to friends and family."
Peter D, Thu 7th August '14
"Not much to say...the product is great...but the customer service is amazing. As I live in Malta I had to use a UK shipper to get my goods then he will ship to me. This agent received my goods and refused to accept them stating he could not see my address. I called customer service the next morning and a nice lady helped me out, in one hour goods were again with my shipper. AMAZING!! Thank you for your support."
Noel Falzon, Wed 6th August '14
"Quick delivery and excellent products. Only negative point there was no screws for one of the chairs in the packing. Had to find screws that would fit. Other than that very pleased with product. Will recommend Drinkstuff to friends and family."
Drinkstuff says: Dear R Bruce,

Thank you for your comments.

We apologise that you were missing the 1 x screw pack from the Zentih Bar Stool you ordered from us. We encourage all customers to contact us directly should there be an issue with their order so that we can have this resolved as soon as possible, on this occasion we would have sent you a replacement screw pack.

We are pleased however that the issue has now been resolved.

Our apologies for any inconvenience caused and please do not hesitate to contact us should you have any further enquiries.
R Bruce, Wed 6th August '14
"Fabulous range of glasses that were delivered within a couple of days. I ordered the Pina Colada and Kilner Jar glasses and I'm very happy with them. Will definitely use drinkstuff.com again."
Vicky Bogg, Wed 6th August '14
"Very nice item as stated just right for me. Quick delivery. Would highly recommend."
David Metcalfe, Wed 6th August '14
"Like the product"
Ayo Adeleye, Wed 6th August '14
"Bought the Drinkstuff Cocktail Set for a friend for her birthday and I ordered it on the morning and it came the next day! Brilliant delivery and also the product was just as it was described and in perfect condition, nothing was missing and my friend loved it!"
Jess Chilvers, Tue 5th August '14
"I ordered and received two 35m optics. I already had six, but not as good as the new ones, but the others were cheaper. When needed to replace the ones I certainly get these better quality optics, they are made with much stronger plastic, hence my score of five in your ratings."
Morris Burry, Tue 5th August '14
"Quick and good service."
Peter Waite, Tue 5th August '14
"As can sometimes happen, I had purchased a set of 16 glasses, and one arrived cracked. I'm sure it wasn't the fault of the delivery as the glasses were very well packed. The 16 pack was made of sets of 4 different designs. I contacted drinkstuff and got a swift reply that a replacement glass would be sent out. It arrived swiftly and it was the correct glass. Customer service was excellent. Thank you kindly."
Liam Stacy, Tue 5th August '14
"This is my second order. Very quick service and quality products for good prices. Would definatly reccommend!"
rebecca, Mon 4th August '14
"Excellent service and got what we wanted. The last time I tried to buy glasses (from another company) the description on the website did not match the package that arrived! This time all was well and we were delighted with the product."
Sue Reeve, Mon 4th August '14
"Ordered from this site for the first time and all I can say is that I would DEFINITELY order again. Speedy delivery and good quality/value product"
Julie Mabon, Mon 4th August '14
"Everything ordered was exactly as described, products are very cheap but maintaining a high quality and the delivery was fast! Will definitely be ordering from here again and have been recommending to all my family and friends."
Terry Bailey, Sun 3rd August '14
"Sternbodenseidel Wild Boar Beer Stein 17.6oz / 500ml was amazing, my son's Best Man was delighted with it. Thank You for your great service will definitely recommend you and will be using you again."
Caroline Dodds, Sat 2nd August '14
"Terrific. Just right around the pool."
Audrey, Sat 2nd August '14
"Absolutely delighted with products and haven't been able to find anything similar anywhere else. Just what we wanted and ideal for cocktails. Service from Drinkstuff couldn't be better with quick delivery of product. Well done."
Gerald Eve, Wed 30th July '14
"Fantastic prices, Fantastic service, Excellent packaging. The glasses very good quality, One very happy customer will keep Your details to use again. Many thanks."
Jo MacIndeor, Wed 30th July '14
"Operator answered my question concerning the product send placed the order; it arrived the next day. Excellent service, good attention to detail."
D S Arkieson, Wed 30th July '14
"The delivery came quickly and the glasses ordered were exactly as I expected. Really pleased and would use again!"
Zoe, Wed 30th July '14
"I've ordered from drinkstuff.com lots of times and have always been extremely impressed by the products and delivery. This time there were a couple of hiccups from delayed delivery to incorrect product once package arrived. Did this change my mind about ordering from drinkstuff.com? Not at all. Mistakes happen. The customer service to resolve both my issues was fantastic. They immediately refunded delivery and arranged for delivery the next day. Next, when one item delivered was incorrect, they immediately offered to send out another one. This great customer service was without me having to complain or cause a scene - just excellent customer service for all. I am very impressed and would not hesitate to order from you again. Thank you very much."
Lauren McChlery, Wed 30th July '14
"Excellent service with speedy delivery. Great value for money."
Carolyn Marshall, Wed 30th July '14
"These jars are great heavy and solid, got them when they on offer but well worth the extra for full price, super well packaged, with quick delivery, got these for beer but my wife would love a smaller one for wine, 1/2 pint of wine just a step to far. Dont know if you get screw tops for these but if you did the novelty value would be great."
Drinkstuff says: Hi Mark,

Thank you for your comments.

We are pleased that you are happy with the Mason Drinking Jar Glasses 20oz / 568ml you ordered from us. We can confirm that we do sell lids, they are under the link Drinking Jar Lids Red & White and these are to fit the 20oz version ordered. We unfortunately do not sell a smaller version of the exact same jar which comes with a lid, however we do Drinking Jars 16.5oz / 490ml and Kilner Handled Drinking Jar Blue 14oz / 400ml which you may be interested in. These also come in a pink colour too. We hope this helps. If you have any further queries please do not hesitate to contact us directly.

Best regards,
Mark, Wed 30th July '14
"Excellent communication and service. Very speedy delivery. Experienced a small problem with one item and it was immediatley replaced and recieved the very next day. Will definately use this firm again and will highly recomend them. Well done."
Sandra Oakley, Tue 29th July '14
KATHY HOLMES, Tue 29th July '14
"Very quick delivery of a quality product. Will not hesitate to shop here again."
Danny Vee, Tue 29th July '14
"Great product - Exactly what I was looking for! Also many other glasses I would have liked to purchase as well. Couldn't complain about the price or delivery as it was very reasonable."
Timothy Humble, Tue 29th July '14
"Very impressed with the quality and the speed with which it was delivered. I liked the emails telling me exactly where my order was and when it was being delivered."
Teresa Sutton, Tue 29th July '14
"1st class product. 1st class service."
Shaun Cherry, Tue 29th July '14
"Received a consignment of pint/half pint glasses from the company-very prompt delivery and helpful ordering system. Advised customer services part of the order was unusable due to a fault in the manufacturing process. A very helpful customer relations adviser arranged speedy replacement of the damaged goods and didn't require me to return them beforehand. Very pleased with the service."
ROBERT PATTISON, Mon 28th July '14
"After receiving 3 parcels with some goods damaged, I finally got a replacement order that was intact with extra packaging."
Sue, Mon 28th July '14
"Received first brandy warmer unfortunately the T tree holder was broken, immediately contacted drinkstuff, and they offered to send me another complete set which arrived within 48 hours. Excellent service."
David Clenshaw, Mon 28th July '14
"Product as described and arrived very promptly. Great Service - would recommend."
Nigel Beatson, Mon 28th July '14
"Only a small order this time, all delivered as requested. Will certainly use again."
Stephen Budd, Mon 28th July '14
"Good website and fast service. Had to return item but returns was very fast. Refunded straight away. Will use again. Thanks, Gary."
Gary Zumeris, Mon 28th July '14
"I ordered the Retro Diner Booth Double Seat Red after vast research for this item. This was by far the cheapest product and great quality. When seeing the price and that it was out of stock I thought 'I knew it was too good to be true, but then received an email to inform me that new stock had arrived. Great customer service. Very speedy delivery. Fantastic item. I couldn't be more pleased! It looks amazing in my garage conversion/diner. One thing - in the picture the base of the item is black but when delivered it was red. I actually think I now prefer the red but please note this."
Kelly Montgomery, Sat 26th July '14
"These are great quality. Used them for a party, and everyone loved them. Nice and strong, not cheap looking."
Helen Banno, Sat 26th July '14
"The quality of the goods is excellent. They arrive absolutely when we are told they will arrive. We are a small independent cafe and therefore not big spenders, however the customer service is great. A couple of the glasses arrived shattered and replacements arrived within 24 hours."
Natalie Sinnadurai, Thu 24th July '14
"Very good purchase! Good quality for the price, fast delivery."
Katya, Wed 23rd July '14
"Prompt delivery & happy with the wine bottle."
Lee Bensley, Tue 22nd July '14

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