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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"Bought on ice drinks dispenser for a present for birthday as makes and drinks cocktails/Pimms/sangria. Really pleased with the product, great idea especially when making up a batch, which keeps it cool. Excellent service and delivery."
Jane Hodgetts, Sat 27th September '14
".Good fridge got it for to keep drinks cool on site where internal is warm the fridge does what it says goods came as agreed ..."
Peter murray, Sat 27th September '14
"Great product, arrived in style and record time for online shopping! Excellent value for money too.Thanks drinkstuff!!"
Matthew Critchell, Fri 26th September '14
"I really like the shape but wish I had taken the bigger size . I originally received only half of my order and received water glasses instead of my red wine glasses . But a quick phone call and red wine glasses dispatched and I got to keep the wrong glasses as well . Very happy with the service and quality of the glasses will be ordering more shortly ."
Caroline Milne, Wed 24th September '14
"We were highly delighted with the exceptional professionalism of drinkstuff. You kept us up to date with the order and delivery as soon as we had bought the items. Delivery time was fantastic and the items are of great quality and value. We will definitely be using you again and will recommend you to others without hesitation. Thank you."
Sharon Clifton, Wed 24th September '14
"Perfect transition"
davide cavigioli, Wed 24th September '14
"Excellent quality, product and service ."
kacimi, Tue 23rd September '14
"Ordered some cake domes and unfortunately two of them were cracked. I emailed the company asking how to return them for replacement. They immediately apologised and dispatched two more asking me to dispose of the cracked ones rather than go to the bother of returning them. New domes arrived two days later. Goods are just what I wanted, perhaps even better than expected. Knowing that the company deals with complaints quickly and without quibbling is rare in this day and age and I would definitely recommend them."
Nicola Rogers, Tue 23rd September '14
"Only brought 4 wine glasses. Very quick service. All arrived safely. Thanks."
Edith ross, Mon 22nd September '14
"This was my first ever order with drinkstuff following a recommendation from a friend. Perfect and easy ordering system online and quick delivery! I would recommend drinkstuff to my friends and would definitely use again. Thanks."
Zoe korth, Sat 20th September '14
"Excellent service. Quality product and efficient service. Thank you"
joanne heslop, Fri 19th September '14
"Very nice product. Very pleased with the speedy delivery of my order and the quality of the goods. Will be very happy to order again from this supplier."
J.M. Preece, Fri 19th September '14
"Excellent handling of my order, quick delivery and extremely well packed glass items. Great that even a small order got terrific service."
B Smith, Thu 18th September '14
"Ordered 20 islande tumblers, which arrived on time, are dishwasher safe and look great."
C Stuart, Thu 18th September '14
"As always, fantastic service, polite and helpful. I keep coming back and recommend drinkstuff to everyone in the catering business."
Natalie Emery, Wed 17th September '14
"My wife and I were very impressed by the efficiency exhibited by every branch of drinkstuff which we had dealings with."
Charles Stone, Wed 17th September '14
"I have used drinkstuff for several months and the service provided has been excellent and they will always try their best to source a specific product. Thank you."
marc laverriere, Tue 16th September '14
"These items were brought for a retiring colleague who is a home bar enthusiast. We are impressed and pleased at the quality of all the items. The website is easy to navigate and the item was delivered promptly and well packed."
ebryan, Tue 16th September '14
"I have used drinkstuff for several months and the service provided has been excellent and they will always try their best to source a specific product. Thank you."
marc laverriere, Tue 16th September '14
"Great service and great product. Bought 24 for our wedding ."
Nat fava, Mon 15th September '14
"The service that I have received from drinkstuff has been first class, quick delivery, good communications and a super item. I will be recommending you to all of my friends and work contacts. Thank you."
Stephen Benyon, Mon 15th September '14
"I have no idea where on the "High Street" I would shop for the little CO2 cylinders for my soda syphon! Just what I wanted. Good price and they arrived very quickly. Will certainly use you again."
Hilary Wren, Mon 15th September '14
"Our order arrived quickly and was well packed. The products are great! Thank you."
Sarah Hayward, Sun 14th September '14
"Absolutely fantastic service! Glasses arrived within 2 days of ordering, and very well packaged. Will definitely use again."
Angie, Sat 13th September '14
"These chocolate cups are great for a little treat at any time filled with your favourite tipple."
PAMELA, Sat 13th September '14
"Great products, fast service. Thank you."
Tracey Hulmes, Sat 13th September '14
"Excellent service and good product. Very pleased."
stephen bird, Fri 12th September '14
"Very good service. quick and reliable."
Janette Sullivan, Thu 11th September '14
"Really great service I struggled to use the drinkstuff website through my own fault and I contacted customer support and they were all so helpful. I received my order quickly and i am so pleased with it. Great customer service I would highly recommend to anyone."
Natalie Rycraft, Wed 10th September '14
"Ordered these for the launch of an exhibition, they looked fab filled with traditional iced lemonade and fresh orange juice. Really complemented the jugs of Pimms."
Burton Constable Foundation, Wed 10th September '14
"They look lovely and will be used for our daughters wedding next year. We are looking forward to using them. The staff were very helpful when one of the nuts were missing and they dispatched on straight away."
Karen Coningsby, Tue 9th September '14
"Prompt response to my initial order. Quick and helpful response when I wanted to return part of the order."
Bert4beer@gmail.com, Mon 8th September '14
"OUTSTANDING! Brilliant value, glasses are fab quality, kit is excellent. We made amazing mojitos as soon as we got it that evening. Great fun for beginners. I will be purchasing from this company again and highly recommend them. Fast delivery too and packaged brilliantly!"
Kelly Barham, Mon 8th September '14
"Goods arrived Very well packed with lots of padding to protect the product. Very happy with the product , the service and the delivery . Thankyou ."
sheila regan, Mon 8th September '14
"Excellent choice of items and great value. Quick delivery. Very pleased with everything."
Carol Olding, Mon 8th September '14
"Very quick service and great communication on the status of my order. Martini Glasses arrived on time and a great product. Will definitely use again here at St Audries Park. Many thanks Aly."
Alyson Claydon, Sun 7th September '14
"Glasses were just what I wanted, little bigger than I had thought. Oh well, all the more for me to drink! Delivery was quick and goods were well packed."
Tricia Bryan, Sat 6th September '14
"Very nice set of shot glasses. Excellent packing so they did not break in transit. A very good buy!"
Juliette, Fri 5th September '14
"quick, reliable service . My home brew looks great!!"
doreen kerfoot, Thu 4th September '14
"The next time i have the same service then 5 stars. Not many companies keep the standard. Great service."
rukiza okera (www.okerainn.com), Thu 4th September '14
"Good selection of products for the wannabe barman.Delivered on time and in perfect order."
Trevor Nunn, Wed 3rd September '14
"I ordered these items at 2pm, they arrvived by 9am the next day. As usual great service."
Graham Stacey, Wed 3rd September '14
"Spoilt for choice. Lightning delivery.Next day with normal post. Why cant they all do this?"
Hugh, Wed 3rd September '14
"Everything came quickly and in good condition. Packaging was a bit messy to deal with but everything was well protected and it was all recyclable."
Aled Moses, Tue 2nd September '14
"I needed some everyday drinking glasses to replace those which had become very scratched and cloudy from being washed in a machine too many times. I ordered 48 Elegance Hiball glasses and they were just what I needed, and at the special offer price they were an excellent buy. They arrived in speedy time and not one was damaged. Always a good service from drinkstuff and a great variety of glasses to chose from. Easy website to navigate too."
Angela Ridley, Mon 1st September '14
"Ordered items for a party I was having that weekend. Came the next day and they are real good quality items at a great price. Made my home bar look better than our local pub''s! Thanks very much would recommend to everyone."
James Francis, Mon 1st September '14
"Item wrapped carefully! Thank you!"
Hannah, Thu 28th August '14
"Very easy to order online. Product arrived very quickly and safely. Very easy to assemble. The item is very sturdy and had 4 bottles on it last weekend and stood up to the challenge very well. Got lots of excellent feedback from friends also on what a great product!"
SARAH BELLOWS, Thu 28th August '14
"I wanted 4 Stella glasses to be able to offer friends a drink when visiting as I have always ended up with odd glasses. These glasses were not in stock but I was advised by email as soon as they were in and they were despatched and delivered as promised. Excellent service."
Bob Betchley, Wed 27th August '14
"Found some cool nice stuff and basically everything I needed."
Raja, Tue 26th August '14
"Prompt efficient service and goods exactly as described - Would recommend this site"
D Storey, Tue 26th August '14
"Excellent selection of products, items arrived in good order and quickly. Very pleased, will certainly use again."
Mark, Mon 25th August '14
"Great service, decided to update to next day delivery, handled very efficiently and goods received next day. Bought bomb glasses set, really good study glasses."
Sue, Mon 25th August '14
"Ordered shot cup and glasses because we had a party on the saturday but they arrived the next day and saved the day have used you before thats why we come back."
Graham Phillips, Mon 25th August '14
"Very happy with the service and goods we received from Drinks Stuff. Twice I called with enquiries and both times telephone staff were very friendly, polite and helpful. We were very pleased with the eco line of products that we brought - all biodegradable."
Rachel Grasby, Mon 25th August '14
"Quick delivery, glass is spotless, well packaged to ensure the safety of the glass."
Jimmy Recard, Sun 24th August '14
"The cocktail kit is good quality and fast delivered."
Koceila Nait Mouloud, Sun 24th August '14
"Very fast and efficient. Kept up to date with order well packed."
Carole Gayler, Sun 24th August '14
"Good range of products. Fast delivery and well packaged. Very pleased with VW van wall mounted bottle opener. Well what can you buy for the man who has everything?!"
Michelle Blacklock, Sun 24th August '14
"Thanks so much on behalf of our wine circle. We badly needed some good tasting glasses. Such prompt service.. Vera ."
Verailes, Sun 24th August '14
"Drinkstuff are always my first port of call for anything I need for my home bar. The site is good and easy to navigate, the postage is quick and the quality of the items purchased so far has been good. Nice people to do business with."
Tim, Sun 24th August '14
"Quick and efficient."
Ray Mills, Fri 22nd August '14
"Ordered 4 freezer glasses as we had just come back from holiday and they had them there. Price was really good compared to other sites and delivery was quick. So overall an excellent service for a really good product."
Dawn Brand, Thu 21st August '14
"The items were dispatched in a great time and arrived safely. The option to track the items was really helpful. When there was a small issue with no fault, the customer service was fantastic and they really went the extra mile to fix the problem."
Jakob Filer, Wed 20th August '14
"Good quality wine glasses at a great price. Fantastic speed of delivery (standard) and superb packaging. First class - will use again!"
Carole Meers, Wed 20th August '14
"Was overall impressed with the service."
Agnes Samson, Tue 19th August '14
"Good and speedy service."
Nicola Spencer, Tue 19th August '14
"I wanted the optics bracket for a bar we are building in the garden. Good built quality and value for money. Fast delivery and great customer service."
Graham Stacey, Tue 19th August '14
"Great service, great comms, would recommend."
Bury FC, Tue 19th August '14
"Very quick delivery, and all items exactly as expected and well packaged. Many thanks."
Alexis, Mon 18th August '14
"I have bought items over the years from this company and service from start to finish is always great. Won't hesitate to return for more items for my home bar."
Robert murray, Mon 18th August '14
"Ordered 3:30pm one day and received order before 11:00am next morning. Unfortunately 2 glasses were missing, I emailed and received an apology within a couple of hours, saying the missing glasses would be sent immediately. Received them the next morning. Was kept informed by emails every step, including expected delivery times which were perfect. Would definitely order again and recommend to anyone. Fabulous service! Fabulous glasses! Cheers!"
Mariah Barsby, Mon 18th August '14
"Very impressed. I spoke to a very cheerful customer service man who helped me find what I was looking for on the website. Once I had located the product it only took a few clicks and my order was placed. The bags arrived within a few days and were exactly what we wanted. Very happy customer!"
Abi Mitton, Mon 18th August '14
"I bought the wonky wine glasses as a present for a friend, and came across the Pisa Shot glasses. Both products make great presents for old and young. Arrived quickly and well packaged. Will visit this site again."
Dot Armstrong, Mon 18th August '14
"Excellent delivery and speed. Order was exact and well packed. I have recommended the site and will use again."
Louisa Barriball, Sun 17th August '14
"Very good company to deal with. Had just what I looking for but also had a very good selection of other items if I had needed them. Good service and very quick delivery arrived sooner than expected. Will use again if occasion arises."
Anthony Pennington, Sun 17th August '14
"Very good company to deal with. Had just what I looking for but also had a very good selection of other items if I had needed them. Good service and very quick delivery, arrived sooner than expected. Will use again if occasion arises."
Anthony Pennington, Sun 17th August '14
"Easy to order. Very pleasant, helpful person on phone and the order arrived extremely quickly."
Gail Morwood, Sun 17th August '14
"Nice quality re usable glasses and jugs. Quick delivery"
Brenda, Sat 16th August '14
"Not the first time to buy from drinkstuff. What we bought are good stuff with great service...made my purchase so easy and simple as usual. Many thanks."
Cleo, Sat 16th August '14
"Phone staff very helpful well mannered and patient...explained everything I ordered. Very pleased with service."
Keith Jones, Thu 14th August '14
"Fab company, great selection of products for all occasions. Great customer service, Products as described and fast delivery. Will definitely use again soon"
Hayley, Thu 14th August '14
"It was excellent delivery and the quality of product is excellent."
Saeed Rashed, Wed 13th August '14
"Ordered 6 glasses at 11.15 PM on Thursday evening, standard delivery, they arrived 11.00AM on the Saturday! Extremely well packed. Thank you, nice in this day & age to compliment!"
Brian George, Wed 13th August '14
"Excellent product & easy to follow even for the novice, this product is well worth buying. Only negative this product was out of stock when I purchased my Spa however it did arrive when Drinkstuff said, it would be great if this starter pack was included in the initial set up package to avoid the waiting to set up & run your new toy. Great product & great service from Drinkstuff can't fault them and will continue to use them!"
Stephen Currie, Wed 13th August '14
"My order arrived before estimated delivery date, it was packaged really well, the serving bowls and glasses were really stylish, just what I wanted, really good quality. I would order from this website again, and would recommend it."
Pat Prestage, Wed 13th August '14
"The wellington shaped boots were fantastic. Great shape and very sturdy. Even stood up to hurricane Bertha."
Elaine, Tue 12th August '14
"Drinkstuff has amazed us. From the ease of use of the website to the speed in which the goods are dispatched and then receiving the goods next day. At every stage from the order being placed to received we where kept up to date with where the goods where and when to expect delivery. What is most impressive is the quality of goods and the follow up from the company to make sure that we are happy. Thank you for making life easier."
Ben Olszewski, Tue 12th August '14
"Fast delivery. Superbly packed. A product that's difficult to find. And a good price."
Robert Webb, Tue 12th August '14
"Very pleased with this item and very well priced. Many thanks"
Simon, Mon 11th August '14
"Excellent Coca-Cola Glasses, just what I'd been looking for."
Graham Cole, Sun 10th August '14
"Product was fully up to expectation and delivered at the time and date promised. Thank you! However, I wish you would drop the codes as below - can be difficult for people with impaired vision."
Drinkstuff says: Dear Mr Taylor,

Thank you for your feedback.

We apologise if you felt it may be difficult to see the product codes on the website. We will of course make the web content team aware so that they can have a look at perhaps improving this if necessary.

We hope this helps.
David Taylor, Sun 10th August '14
"Good delivery, great service."
Danny B, Sun 10th August '14
"Great quality plastic glasses and speedy delivery. As good as using normal glass if not better for not breaking if you drop them!"
Nicole, Sun 10th August '14
"Received 6 ice bags following day..they are practical & lovely bright colours ...have given a few as gifts & friends are delighted with them..they look good in any situation I will be ordering more soon. Thank you for great service."
Linda Brown, Sat 9th August '14
"Had been given one of the 6 School Milk Bottles in Crate as a present and a friend admired it. Couldn't find one in the shops so was very pleased to find one on your site. Friend loved it. Very prompt service and would recommend the site not just for this item but for lots of other ideas for presents and party things. Thank you"
Pauline Taylor, Sat 9th August '14
"Excellent service, quick delivery and quality products which are competitively priced."
Mark, Sat 9th August '14
"Having read the online reviews I decided to give it a try as it seems the best deal out of all of them. What a pleasant surprise !! The lid is made of metal and there is no big ugly sticker across the front !! Top Marks to you Drinkstuff - You have a Customer for Life Recommend to Anyone"
Mike Allen, Fri 8th August '14
"Very pleased with emergency birthday present!"
Eirwen Webb, Thu 7th August '14
"I left it until the last minute to order this as a gift for my Dad but the item was delivered as promised and the product exactly as described at a good price. One very happy customer and a very happy Dad."
Sue Walton, Thu 7th August '14

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