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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"I bought several items ready for a dinner party I was giving. The prices were of the most reasonable online and I was able to view and read about each item very easily. I ordered over a weekend for the following weekend. The items arrived on time very well packaged everything immaculate. My husband certainly looked the part on the night.I would not hesitate to recommend Drinkstuff to anyone."
A Castle, Sun 1st April
"Good service."
David Munro, Sat 31st March
"Fast and efficient service.Good quality product. Highly recommended"
CHRISTINE Brown, Wed 28th March
"I recently discovered Drinkstuff and have ordered various things from the company over the last couple of months. I have been thoroughly impressed with each experience. Delivery has always been prompt and the products are classy."
K Cupid, Wed 28th March
"Fantastic service. Super packed to ensure safe arrival."
Jeffrey, Tue 27th March
"Ordered two 250ml carafes a as a gift . I have been searching shops for 2 years for these without luck, so there is an opening for you. The service and price was first class, and they were very securely packed."
John Allan, Mon 26th March
"Ordered pint glasses and wine glasses for a surprise 40th Birthday, product arrived very quickly and I was pleased with the products. I would have given 5 stars, however 3 of the wine glasses were damaged. Will definitely recommend to others and use again. Thank you"
Drinkstuff says: Thank you for your comment. We will be in touch very soon regarding the damaged glasses and we can offer to replace or refund you for the damages.
Assunta Thomas, Mon 26th March
"Glasses were delivered quickly, well wrapped and without any damage. Quality of products was terrific, better than expected as price was so good. Only thing for improvement would be pictures of glass sizes together so that comparisons are easier as we found them to be slightly larger than we were expecting."
Lesley Harvey, Mon 26th March
"GREAT PRODUCT AT REASONABLE PRICE."
JOHNALSTEAD, Sun 25th March
"Looked everywhere for good sized gin balloon glasses eventually found them here with a nice 1920s twist. Good quality, reasonable, quick delivery and when one arrived broken, there was no quibble, just replaced quickly."
Rebecca Blostone, Wed 21st March
"This was my first order from Drinkstuff. it was delivered promptly (something we do not take for granted in rural Scotland). I like the range of products and the catalogue which came with my order provided an excellent showcase for their goods. I will continue to support them."
Scott Lindsay, Wed 21st March
"Just what was needed. Dad does his own gin and loves the kilner bottles, a good gift."
Elizabeth Hirst, Wed 21st March
"After finally getting the order after chasing it as it had not arrived after a week it arrived the following day and was all that I expected."
Drinkstuff says: We apologise for the inconvenience caused regarding the delivery fo your order. The orignal order was lost in transit by the carrier, however we did replace this for you on a next day service. We are pleased to hear your order was as expected.
Paul, Mon 19th March
"Picardie tumblers were an excellent buy. Great value for money"
kath gee, Sun 18th March
"Always packaged perfectly, love all the different things you can buy that you can not get elsewhere."
Leeann Watson, Sat 17th March
"These were on our table at a restaurant we visited at Dartington and we liked them so much we asked where we could get them. Ordered from Drinkstuff, promptly dispatched and received in good condition. Very pleased thank you."
John Horrell, Sat 17th March
"Super company, easy website, great range and terrific delivery."
Brendan O''Donnell, Thu 15th March
"Great service and speedy delivery."
Ben Scott, Wed 14th March
"Products as described, well packaged and delivered on time. Glass bottle lovely."
Debbie, Wed 14th March
"Great glasses seen on a recent Thai holiday. Saw Drinkstuff webpage and ordered the glasses. Received after a short and understandable snow delay. Everything we wanted."
Wallis Parfitt, Tue 13th March
"Even with snow problems, quick delivery and work as specified."
Howard Griffin, Tue 13th March
"Great website and choice if products at great prices too. Very happy with my purchases along with delivery and packaging. Happy Days ."
Carryl Neligan, Mon 12th March
"The items were delivered promptly and all in perfect condition."
Isabel, Mon 12th March
"I had previously ordered one of these a few weeks ago and was so pleased I ordered another. However this one was dirty, the labels were so stuck on I had to get white spirit out to get them off and it really felt as though it had been at the back of the cupboard for quite a while. So not so pleased this time"
Sue, Sat 10th March
"I found the service to be very speedy and good value too. I purchased some basic champagne and martini glasses that while not the most elegant, were certainly robust and fit for purpose. Would use Drinkstuff again. Thank you"
Lesley, Fri 9th March
"Brilliant great products and customer service"
Peter, Wed 7th March
"Absolutely recommend. Thank you for your helpful and very fast service."
Daniel, Mon 5th March
"The good customer service that is lacking nowadays in most companies is not an issue here. They were absolutely awesome informing on everything that was going on from ordering, to waiting for delivery and beyond. The diversity and quality of their products is again awesome. I would most definitely recommend their products and their customer service."
P McGill, Sun 4th March
"Replacement for damaged item, very quick delivery and very apologetic. could not ask for a better service, thank you, will definitely be back."
william maddison, Sun 4th March
"The order was sent promptly, was exactly what I wanted and I could not be more impressed with this company and the quality of the goods they supply."
Stewart Lock, Sat 3rd March
"Really pleased with the roll of white paper tablecloth we bought for our wedding. It is thick enough and does not tear too Really good value for money."
Jess, Thu 1st March
"Fast,efficent and friendly service."
SHANAZ NIAZI, Tue 27th February
"Great website, detailed descriptions, accurate delivery and fantastic products. Need I say more."
@foxinsteeple, Tue 27th February
"Excellent service and product"
Catherine Watts, Mon 26th February
"Good service, great produc and speedy delivery thanks."
Amanda Harvey, Mon 26th February
"Items are brilliant husband loves them and also the replacement tiki glass came quickly and customer service was excellent."
Natalie, Mon 26th February
"Lovely product, lovely quality at a good price. Just perfect for what my wife wanted. Thank you."
Edward Murray, Sun 25th February
"Order arrived quickly but have not used yet as it is to cold for the hot tub outside."
John Hammond, Sun 25th February
"Found just what we needed on website.Excellent product. Next day delivery."
Steve Hipkins, Sun 25th February
"Thank you for your speedy handling, the goods arrived early and all right. I recommend the store."
Michal Stanek, Sun 25th February
"Great products , reasonable price and superfast delivery even to Northern Ireland! As a returning customer was never dissapointed!"
Jelena Farrelly, Sun 12th November '17
"This is a great company to do business with. Over the years I have ordered Port, Larger, Gin and Champagne glasses. The quality of the product is always good. The price is always right and the service and speed of delivery is excellent. I will continue to use the company."
MRS S MCCULLAGH, Fri 27th October '17
"Great service. Items ordered were just what we needed. Will definitely shop here again!"
Karen Holden, Thu 7th September '17
"This is the first time I have used this company and I found the ordering process very simple, with competitive prices and prompt delivery. Unfortunately when I received my order one of the items was chipped. I contacted the customer service department and spoke to a very helpful and friendly agent named Bridget who immediately sorted out a replacement and had it delivered the next day by courier. The service I received was first class and I will definately re-order from Drinkstuff again and recommend to others. A very satisfied customer."
Diane Phillips, Fri 18th August '17
"Very efficient company with good quality products which I would recommend."
peter, Mon 14th August '17
"Excellent communication, good price, fast delivery."
Ludmila, Fri 30th June '17
"My order was dispatched quickly (in time for Fathers Day) and was of an excellent quality."
Angela Hanna, Tue 27th June '17
"Fantastic product and service. I had received my slate placemats and there had been a crack on one of them sent an email and within 24 hours another placemat was sent free of charge. Will be buying from you again."
cheryl, Tue 27th June '17
"Very satisfied with the products and the service was exceptional."
Angela Leonard, Sun 25th June '17
"Diamond champagne flutes were beautiful, saw them in a bar and asked for the details. Found Drinkstuff online and ordered them. The whole process was clear and easy to follow. They arrived in the time specified and the packaging was excellent .The glasses arrived in a good condition. Will use Drinkstuff again."
Hatice, Sat 24th June '17
"Really good price, quick delivery. I would definately recommend this company and will use again soon."
Susan prendergast, Sat 24th June '17
"Great customer service and products. It was a positive experience.Correspondence with sales department and also receiving the products, that have good prices and are best quality. I strongly recommend Drinkstuff.com."
Ana-Maria Matei, Fri 23rd June '17
"Great item delivered exactly as promised. Thank you."
Jill Payne, Wed 21st June '17
"Its great to have somewhere that has everything with regards to running a bar!"
kate marchant, Mon 19th June '17
"First class service, excellent product, swift delivery."
Michael Thompson, Mon 19th June '17
"I bought 6 glasses which were great value and arrived in good time. One glass did, however, have a flaw. I contacted customer services who immediately sent out a replacement glass. Very happy with the product and the service provided by Drinkstuff."
C Caple, Mon 19th June '17
"Very good. Thank you."
charles donnelly, Mon 19th June '17
"Excellent service, prompt delivery. Items as expected. All good."
Mary hennebury, Mon 19th June '17
"Friendly staff, super product and free shipping. What more can a customer ask for. Thank you!"
Beth Edberg, Sun 18th June '17
"Product arrived as expected, well packed and perfect for the required task."
john davies, Sun 18th June '17
"Very easy ordering process and prompt delivery. The racks fit perfectly where I want them to go and are very easy to fit. Having read other reviews, I ordered two and the two together take 4 large wineglasses, and to champagne glasses. Perfect for my campervan cupboard!"
Debbie, Sat 17th June '17
"Really pleased with my purchase."
Sarah Pringle, Sat 17th June '17
"Got my lazy spa pool out for a party. liner was leaking, (has lasted 2 years). I needed another one the next day. Got one at a good price from drinkstuff with next day Saturday delivery. Saved the day! Good email and text updates from them and the courier. Cheers!"
Fiona, Thu 1st June '17
"Excellent service - Received the whole order in very good time, the products arrived in good condition. The quality of the steak knives is very very good, I will reorder again and definitively will recommend your company."
mireille fabre, Wed 31st May '17
"I ordered eight thermos flasks with Peter. He knew I needed them on a very tight timescale and he went above and beyond to make sure I received all eight before our event which was held in a few days. The product itself is also great!"
Mikaela, Tue 30th May '17
"Always feel satisfied when ordering through Drinkstuff, knowing that the order will arrive quickly, packaged securely and always receiving the correct items ordered. I will always use this company with trust."
Brian Jones, Tue 30th May '17
"Hello Drinkstuff! We ordered twice and both of them were very good. Good products, good service, good delivery and if we need some other products we'll order with Drinkstuff. Congratulations and thanks to your team, Dominique."
Del Rizzo, Mon 29th May '17
"I bought them as I'd seen them advertised online and thought they looked fun for a party. I would definitely recommend."
Deborah Thwaite, Sun 28th May '17
"Really pleased with the Rubik cube fridge for my 10 year olds room. Very good quality fridge, delivered quicker than estimated... Very Happy."
K Jacob, Wed 24th May '17
"Easy to order, quick delivery and the glasses are just what I wanted."
Alison, Wed 24th May '17
"Took 2 phone calls to get the 2nd half of an order - very nice lady sorted it out and then refunded the postage. Nice touch."
A Bellamy, Wed 24th May '17
"We needed a refrigerator for a horse box with a tight schedule.Arrived with a couple of hours to spare.Polite and very helpful.Thank You."
Ian Trick, Tue 23rd May '17
"Highly recommended website. Very quick delivery and well packaged items. Not used them yet but they all look good. A query was dealt with very very quicky."
Ian Fereday, Tue 23rd May '17
"Great novelty glass for my daughters 18th Birthday. Delivery was excellent"
Gemma Kinsey, Tue 23rd May '17
"Would definitely use again, delivery was quick and service was efficient."
Paul Mead, Tue 23rd May '17
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Jane Foreman, Mon 22nd May '17
"Very good service, competitive and prompt delivery."
Andrew, Sun 21st May '17
"Ordered 8 skull tiki punch bowls, liked them so much ordered more. Great service."
Charlotte Hanson, Sun 21st May '17
"Great products. One item was not in my box. After an email to Drinkstuff the missing item was sent and I got it 3 days after. Great company.Very satisfied customer.Thanks."
BenBARBIER, Sun 21st May '17
"Order query handled very well and promptly. Products are good and as described. Will order from you again."
Jackie Owens, Sat 20th May '17
"I ordered a pair of port sippers as a bit of a quirky present for my sons 21st as he loves port. The pair arrived, very well packaged, and I am very pleased. Price was excellent also."
Melanie J Johnson, Thu 18th May '17
"Very pleased with the gin glasses. Even though two of the rims were badly blown they replaced them straight away and sent them out first class post with no quibble. Would recommend."
Frank Jarvis, Wed 17th May '17
"Product arrived quickly and in good condition."
Tim Carron Brown, Wed 17th May '17
"Very efficient service. I will continue buying from you and will recommend you to my family and friends. Keep it up!"
Masimba Chikoore, Tue 16th May '17
"The delivery time and packaging were faultless. The product has yet to be tested, but I'm sure all will be well."
Karen, Mon 15th May '17
"Since we started our Business, Grace (sales rep for the South) has been a huge help improving my business with additional fast service and implementing help from the side of Drinkstuff. We will definitely be using Drinkstuff as one of our main equipment suppliers to expand our business"
MrBartender.co.uk, Mon 15th May '17
"Items ordered were delivered very quickly and exactly what I wanted. Good quality. Very happy and will use drinkstuff.com again."
Deborah Simons, Mon 15th May '17
"We bought these conical stacking shot glasses as promotional aids for our drinks business and they have proved very popular. The service from drinkstuff was excellent, and, as usual, delivery was bang on time."
Hugh Jenkins, Mon 15th May '17
"Very impressed with quick delivery.Ordered several times with you and always good. Minor problem with last order but customer service got back next day with pleasant reply and sent missing items express delivery. Definitely recommend this company."
Clare harman, Sun 14th May '17
"Wonderful email updates and a fabulous product."
Kimberly Miller, Fri 12th May '17
"Fantastic customer service! Arranged delivery next day even though they didn't have the fridge in stock. Contacted the supplier and arranged delivery direct. This was a life saver. Thank you, Clare."
Clare Reeder, Fri 12th May '17
"Glasses delivered safely, well packed and on time. Excellent quality and have been successfully laser engraved as commemorative glasses for special occasions."
RMC, Thu 11th May '17
"Second time I have bought this product as a gift...the recipient was delighted. Orders are on time and very well packed. I will definitely use drinkstuff again."
Christine Woollas, Thu 11th May '17
"My Dual Mason Jar Drink Dispensers arrived almost immediately...impressed!! Great product,very pleased. Emailed company with an issue, immediate response!! Issue was instantly resolved with great courtesy and outcome, as issue was entirely my error with the dispenser tap. What a brilliant company. I recommend them to all!"
Joanna, Wed 10th May '17
"Great product. Fast delivery. Would definitely order from them again."
Julie, Wed 10th May '17
"Placed my order on the Thursday, received my spa on the Saturday. Excellent communication throughout, very very happy with the product and the service."
Leah Ross, Wed 10th May '17
"Excellent transaction, speedy delivery and great packaging."
Brian Savage, Tue 9th May '17
"I have bought lovely plates from this company. Unfortunately some arrived broken. I am praising the after sale staff more than anything. They were true to their word, got in touch when they said they would. Thank you so so much!"
Anne Deriu, Tue 9th May '17
"Always order products from this website. The quality is always good and I love how you can get some really unusual and unique bits! Would highly recommend as very quick to dispatch too."
Maxine Hicks, Mon 8th May '17
"Not only are the glasses just what I was looking for, but also tremendously impressed by your personalised service (and the packaging - top class)."
Deborah Jackson, Sat 6th May '17

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