Customer Feedback
Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
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Thank you for your comments. We are extremely sorry that there was an issue with the glasses you ordered from us. I can see that our customer services team was advising you in your enquiry and managed to resolve the issue with the best possible solution for you.
The suppliers have confirmed these glasses are dishwasher safe, so you should not have any further issues. We can suggest that it may be the heat or the chemicals used in the dishwasher which may be causing the damage, however it is not something we hear of a lot and can only assume that on this occasion there was a specific issue with the batch you received.
The supplier has tested new glasses from their stock and cannot see that there was any fault, however please contact us directly should you experience any further problems. Our apologies for any inconvenience caused.