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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"Not much to say. Lots on offer, easy to order and quick delivery. Not used anything yet as i'm ordering in advance for a party but everything looks ok."
David Gordon, Wed 25th June '14
"Brilliant, quick delivery."
Sandra, Tue 24th June '14
"Absolutely love my purchases - polycarbonate glasses in both black and white. Ordered them late one evening and they were with me 2 days later. Would highly recommend."
Vicky Harper, Tue 24th June '14
"I bought this cutlery for a July party so haven't used it yet. It's much nicer looking than plastic and will be able to compost down after use. Fast delivery of goods."
Jukie Ganna-Powell, Mon 23rd June '14
"On time, efficient, and what I expected...pleasure to do business with them."
Harvey Bell, Mon 23rd June '14
"Easy ordering, very speedy delivery. Excellent service would highly reccomend."
Sue Ballard, Mon 23rd June '14
"Really impressed, great product, fast delivery and reasonable price, was a present for my dad and he loves his boules set. Won't hesitate to use again. Thanks! Dave."
Dave Cooper, Mon 23rd June '14
"Prompt efficient service, items were perfect for what we wanted and would definitely use the service again."
Mrs Pryer, Sun 22nd June '14
"Very good service. I was a bit dubious about getting glass delivered through the mail but needn't have worried as everything was fine and very well packed."
Jeff, Sun 22nd June '14
"Ordering was easy and very fast - all arrived safely, even the glass swing top bottles, 4 days later beer kit done and all bottles filled - can't wait to sample this kit. Many thanks, William."
William Duffield, Sun 22nd June '14
"Couldn't fault service, great packaging and product, by far the best value on net."
Jo Fretwell, Sun 22nd June '14
"I don't normally give feedback but I was very impressed with the speed of delivery. The goods were really well packed, good quality and value for money. I will definitely use your company again! I also really like the more unusual gifts which will be great for birthdays, xmas etc."
Linda Moore, Fri 20th June '14
"Our order arrived as previously: on time, well-packed and contained what we ordered. Will use Drinkstuff again."
Jacky Staff, Thu 19th June '14
"Very good service, order came on time. Really good quality products, perfect for our mobile bar. Looked around and found drinkstuff to be the cheapest by far, we will be using them again!"
Darren, Wed 18th June '14
"My package came quickly and the goods are of the quality expected and were priced very reasonably. Have ordered more since!"
Natalie, Wed 18th June '14
"Can't fault service, delivery was perfect came within 4mins of the stated delivery time thank you."
Jude Merrick, Tue 17th June '14
"Extremely satisfied with everything, from fast delivery to goods quality. Excellent service, will use always use again. Well done and thank you."
Barry Jenkinson, Tue 17th June '14
"First class goods and service. Glasses were well packed, arrived promptly and the carriage charge was reasonable. Drinkstuff will be my first port of call for future purchases."
Peter long, Mon 16th June '14
"Everything arrive in perfect condition and in great time. All products are great quality and already in full use. Will definitely be ordering from drink stuff in the future."
Ingrid Jamieson, Mon 16th June '14
"I need to give you some really good feedback. I did have some problems with a breakage on delivery of some glass goods, but once you guys realised what the problems where, you did your very best to get everything changed and my issues resolved. Thank you. Kind Regards, Ian."
Ian Burton-Palmer, Mon 16th June '14
"I have placed 2 orders with Drinkstuff and they have both been delivered quickly and wrapped brilliantly so as there was no damage. I will definitely be recommending this company and will be ordering again."
Sue Stubbs, Mon 16th June '14
"We ordered a dozen glasses on a Tuesday when we had a stopover in London. They came the next day!! We were astonished at the efficiency of the company. Many thanks. Highly recommended."
Miles Walker, Mon 16th June '14
"Excellent product packed perfectly & delivered on time delighted I bought the mini fridge Beers & Wine chilling for the next Match as I write this!"
Kevin McNally, Mon 16th June '14
"Great price, delivery time and quality. Would use again. Thank you."
Iain Mackey, Mon 16th June '14
"I ordered stuff last minute for a birthday party and I must say I was very impressed with the comms I received around my delivery. The courier sent me an email giving me a timeslot 1 hour window not like the usual between 0800-1800 stuff. so this was very helpful. Impressed with the service I received also when I contacted customer services as I missed something from my order, the lovely lady cancelled my order for me and assisted me in reordering all that I needed. Very helpful would definitely use again."
Darren, Mon 16th June '14
"Husband was very pleased with Boston Cocktail Shaker and equipment for Father's Day. Well packaged and excellent delivery service. I knew exactly where the package was and where the delivery driver left it as I was out when he called."
Sarah Benham, Sun 15th June '14
"FAB Wine glasses and FAB service could not have asked for more."
Maureen Green, Sun 15th June '14
"Excellent service from a company who seem to really care about their customers. Loved it that I knew exactly when my parcel was going to be delivered. As for the drinks dispenser, it is perfect, really well packed and exactly what I needed for a lemonade stand for a summer wedding. From one very delighted customer!"
Rosalind Gibbons, Wed 11th June '14
"Great glasses. Very sturdy and well designed. Also bought the daisy screw lids as hate bugs in my drink! Well packaged by supplier and fast shipping. Would recommend this seller"
Donna, Wed 11th June '14
"Our busy milkshake bar needed umbrellas and Drinkstuff got them to us (no extra charge) in record time and on a Saturday. This made a lot of children happy, especially as it's half term and they were out to enjoy their parental timesharing. Excellent Service - tip top marks - bar none."
Alena & Andrew Stradis, Wed 11th June '14
"This is the first time I have used drinkstuff, and using the next day delivery and normal delivery i was very happy, the items i ordered are of high quality i will definitely be using your site again, i bought my items as a present and my friends were extremely happy. Thank you Drinkstuff."
Sue Stubbs, Wed 11th June '14
"Ordered these Malea Multi Purpose Glasses 20oz / 580ml after I saw ones at a restaurant I was at and had to have them, so went on to the drinkstuff website and ordered them. When they arrived they were better than I expected, fantastic quality glass needless to say I had to try them out and I'm sure my beer tasted that little bit better. I will not hesitate to buy even more products from you as I have done in the past, keep up the good work."
Kenny Lawrence, Wed 11th June '14
"Fantastic! These Metal Handle Cake Dome 30cm not only fit my 10" cakes but look amazing. The simplicity and elegance of the stainless steel tray with handles and generous height and width of the dome ( with a stainless steel handle on top ) are competition for my cakes! They are well made and well worth the price. I've just ordered some more. Thank you."
Natalie Emery, Wed 11th June '14
"Ordered malt shake vessel, knicker bocker glasses and long spoons for my children who are huge consumers of both ice-cream and milkshakes. They love them,and have used them everyday. The order was processed very quickly and delivered promptly. Great prices and well packaged so 0 breakages. Excellent service and fantastic products, thank you!!"
Nykola Elbourne, Tue 10th June '14
"Fast delivery and product exactly as advertised and what I wanted."
Eve Lynch, Tue 10th June '14
"I have used Drinkstuff on previous occasions and have always been pleased with the price and quality of the goods, the prompt service and the excellent packing to ensure safe transit. On my last order a Cocktail Shaker was enclosed instead of the Ice Bucket I had ordered. I rang Customer Services the following day. The lady I spoke to was very helpful and explained this was a warehouse error. She advised me that the correct item would be forwarded immediately and I could keep the Cocktail Shaker. the Ice Bucket arrived the following day. As the whole process was hassle free and the response was so helpful I will still give Drinkstuff a 5 star rating and will have no hesitation in ordering from the company again. Christine Ingham"
Christine Ingham, Tue 10th June '14
"This was the fourth time I have ordered from Drinkstuff. I always find what I am looking for, and more most the time. The selection is great and the prices fantastic. I recommend Drinkstuff to all my friends and family. Keep up the good work :)"
Denise Lown, Tue 10th June '14
"The communication was excellent, the dispatch was extremely quick, and the product was exactly as requested. I'd highly recommend drinkstuff for all your drink stuff."
Lorcan Wynn, Mon 9th June '14
"Really happy with the speed of deliveries, accommodating replacements, courteous and professional on the ''phone - and, of course, the quality of the goods is great."
Cafe Del Mar, Mon 9th June '14
"Item arrived very quickly and were well packed to ensure that they arrived undamaged. I have ordered these glasses before (order was to replace some of the broken ones) and I have been very pleased with them."
Steve Christian, Mon 9th June '14
"Excellent service - would not hesitate to use you again or recommend you to friends and family. Brilliant."
James, Sun 8th June '14
"Everything we ordered arrived before the due date. Very good service thank you."
Chris, Sat 7th June '14
"Bought these Irish Coffee Glasses 10.2oz / 290ml to use for latte's with the Tassimo machine, some are too big & some are too small but these are the exact size needed. Communication regarding the status of the order & speed of delivery were very good & I will certainly look to using you again if I need anything in the future."
Colin Offord, Wed 4th June '14
"My order for the Tulip Head Keeper Pint Glasses CE 20oz / 568ml was processed very efficiently and the glasses arrived within a few days, very well packaged to avoid breakage. This is the first time I've used drinkstuff but I was very impressed."
Steve Agar, Wed 4th June '14
"I ordered the Wine Bottle In A Glass Glass Sunday evening was here the next Wednesday! Fantastic packaging & the glasses are amazing good quality for value!! (: very pleased. Was going to just buy one for Father's Day but when I saw the price for 2 glasses I couldn't argue! So put one away for Christmas (:"
Grace, Wed 4th June '14
"These glasses are very good value. Nice to drink out of and don't feel like it's not glass. Very Good."
Sue Cox, Tue 3rd June '14
"Great products, quick delivery , good quality and good value for money"
Leanne mchugh, Tue 3rd June '14
"Very good, fast and efficient service"
Frances Hunter, Tue 3rd June '14
"Very good and efficient service. Quick response, good professionals!"
nuno antonio, Tue 3rd June '14
"This was my second order as a present. I used the pint size as table decorations for my partner's 60th birthday party. I put aqua beads and water proof LED lights in them instead of candles. The effect was very impressive. My order came when stated and was packaged to a high standard. Would order again no worries."
S moore, Mon 2nd June '14
"Excellent I love my glasses they are really good, strong quality. The handle is perfect size and height on glass for bigger hands."
Phil Browne, Sat 31st May '14
"Ordered, received, using. Excellent service. Items as described, everything just as needed, well done."
Richard, Sat 31st May '14
"Quick and easy, polite and friendly service. Product exactly as described. Good value. Thanks."
Suzanne Harper, Sat 31st May '14
"Very good and efficient service."
Philip Birch, Fri 30th May '14
"Came in a couple of days very well packed and I'm very happy with my product even if it was only a vinegar bottle."
Mal Berry, Thu 29th May '14
"The delivery was quick and well packaged, items were correct and what I ordered."
Laura Sinclair, Thu 29th May '14
"Thank you for your prompt service the items are as described."
Pauline Gurl, Tue 27th May '14
"There was a little issue with damaged goods and the customer service team responded the next day and resolved the matter instantly. I could not fault their customer service and products. Thanks!"
Alexander Priest, Tue 27th May '14
"Excellent, extremely quick service and product exactly as described!"
Gill Rothera, Tue 27th May '14
"Great idea for a product and proved very entertaining watching people trying to drink from it - great price too!"
Sarah Long, Tue 27th May '14
"This is the first place i go to when looking for not readily available on the high street items. Quality always good, transaction always seamless, the only thing that lets it down is courier, their tracking system is not great, and so have to be all day on delivery day as a signature is usually needed. Other than that good selection of reasonably priced glassware."
Drinkstuff says: Hi Christine,
Thank you for your kind comments. We apologise if you felt that the delivery service was not up to the expected standard. We can confirm that if your order is delivered by DPD (all next day orders and large orders), you will receive a timeslot texted / emailed to you on the day of delivery. If delivered by Hermes you will receive the order in 2 - 4 working days and we are always able to track the order and speak to the courier directly over the phone to obtain estimated delivery dates, so advise all customers to contact us directly if they need information on this or advice on when their order is going to arrive. We hope this helps.
Christine Twemlow, Mon 26th May '14
"Really happy with the service. Came across the site as it had the best price for the ice crusher that I wanted (which is excellent) but was soon tempted into buying a few other bits and pieces to complete my bar as the prices were so good. Delivered swiftly and everything is up to sctatch - thank you."
James Forster, Mon 26th May '14
"Thank you for the prompt service, the item was as described."
Diane Elliott, Mon 26th May '14
"I ordered some pink retro food baskets for my daughter's birthday party they are just perfect good quality a really great price and arrived a day or so after ordering them. Great service, great products really pleased. Have since ordered more products and have been just as impressed with quality price and service."
Corinne, Mon 26th May '14
"Wasn't at home when driver came, he left a telephone message for me, I called him back and we arranged drop off for following morning. When I called Drinkstuff as one glass had a flaw in the base, another was delivered a couple of days with no quibble. Telephone call re this was painless. Very impressed. Would definitely use again and recommend."
Sharon McIlwaine, Sat 24th May '14
"Purchased 2 glass drinks dispensers recently. Very speedy delivery. Unfortunately one of the items arrived damaged, but it was replaced immediately without any problem and the replacement arrived safely. Very helpful customer service."
Rosemary wright, Thu 22nd May '14
"Great company to work with. Responded to my initial enquiry very quickly and sent samples through that I requested - again very quickly We will definitely use you again."
Katie Cook, Thu 22nd May '14
"I bought some of these port sippers for a present so years ago and didn't know what to buy for a friend's 40th, but we had commented about them so bought the sippers and the decanter too as a set! I was really impressed how quickly it arrived and it was greatly appreciated, bit of a novelty, so great talking point."
Heather Brown, Wed 21st May '14
"Excellent tumblers, next day delivery, and used them with family and friends around every one was talking about it, not the drinks just tumblers."
Narinder Bhella, Wed 21st May '14
"Pineapple cocktail glasses are just fab, a great present, my sister loves them! Maybe a touch pricey. However the delivery was very good, arrived in a Saturday morning by courier. Very impressed."
Melissa, Tue 20th May '14
"Rapid delivery, no complaints whatsoever."
Steve, Tue 20th May '14
"Excellent service and delivery, items well packaged. Nice easy transaction."
Phillip Jones, Tue 20th May '14
"Ordered a number of large shot glasses. They came on time and look really good. Good price as well."
Mark, Tue 20th May '14
"Excellent product, service and speedy delivery. I can''t fault the service and will definitely be ordering in the future."
Karina Winter, Tue 20th May '14
"This was my first order on drinkstuff.com, We ordered the "Mason Drinking Jar Glasses 20oz / 568ml (Pack of 4) "and I will say that I''m very impressed with the speed of delivery, Very well packaged and the communication email right up to my order being delivered !! We would have no problem in recommending drinkstuff.com and we will be using again soon !!"
Alan M, Mon 19th May '14
"I tried these after a recommendation, they are really good and my order arrived extremely quickly. I would definitely buy some more again, perfect for a party :-)"
Steph hopwood, Mon 19th May '14
"Excellent service and products will definitely use again!! Highly recommended!!"
Carol Gallagher, Mon 19th May '14
"Excellent service will obviously call again"
Ian Turner, Mon 19th May '14
"First time ordering with drinkstuff, easy to use website, reasonable prices and a good delivery service. Would use again."
Nita Walsh, Mon 19th May '14
"The customer service team were amazing, really helpful. I would reccomend ordering from drink stuff, very reliable and a good product."
Hayley roscoe, Sun 18th May '14
"Excellent customer service, unfortunately one of the glasses arrived crack and they sent me a replacement without any fuss."
Frances Buck, Sun 18th May '14
"Bought this product for house parties and BBQ''s, brilliant for dispensing cocktails or punch and looks great. Did have a problem with the tap as it was stiff to turn on and the tap snapped off however Drinkstuff sent through another tap and it works fantastically now thank you."
Trina Agar, Fri 16th May '14
"Ordered two sets of red cups .. Was really fast delivery and made my BBQ look really great .. Well order again thanks drinkstuff"
Nannette Della, Thu 15th May '14
"Love my jar jugs! Great value for 4 too! Very pleased thank you xx"
Sarah Mann, Tue 13th May '14
"Bought one for myself and one for a friend have not drunk out of them yet but have caused a huge amount of interest and have passed on your website and I will be ordering from u again"
Jane whiteley, Mon 12th May '14
"Item lovely thanks. As described and whole experience from ordering to delivery and using, great. Many thanks."
Sally Ford, Mon 12th May '14
"What a fantastic website, very easy to use fantastic prices and delivery was included. Cant fault perfect service, Thank You :-)"
Steve Wilkinson, Sun 11th May '14
"Really pleased with the quality of the items, the very speedy delivery and the packaging was brilliant! Extremely pleased and will definitely consider buying more in the future."
Lizzie Bennett, Sun 11th May '14
"Having ordered a Yard of Ale as a Sailing Club trophy, I was disappointed to find it had broken in transit. One phone call later to customer services, and a no quibble replacement was on it''s way. Sadly, this one also broke. However, yesterday Charlie in services took it in hand , ensuring massive packaging made sure it arrived intact this afternoon. 5 star rating for customer services. Thank you again."
Douglas Craig, Thu 8th May '14
"It was a fast delivery. The table top fridge was as described. It is now on it''s travels around Europe, and doing exactly what my daughter expected, keeping the butter, milk and beers chilled. I would recommend this item, and I would definitely use this company again."
Linda, Thu 8th May '14
"Great service & quick delivery, im very pleased with the items i ordered that i ordered again after a couple of days...everything was well packed, there was very little risk of any damages, thankyou i will order from you again :)"
Amani, Wed 7th May '14
"These economical wine tasting glasses offer good value to our wine society members who get them from me by the box of six"
richard ongley, Wed 7th May '14
"I bought this as a gift for a friend and I was impressed with all of the items. A large gift box and some tissue paper was all I needed to create a chest of hidden treasures for her to delve into, and she loved it! This isn''t the first time I''ve used drinkstuff.com and it won''t be the last. Great products and great service, every time!"
Therese Beck, Wed 7th May '14
"The glasses were fab and well packaged to avoid breakage"
Cathy Bee, Tue 6th May '14
"I have recently ordered from Drinkstuff which has provided great quality for money and the delivery being quick from the point of ordering even though i ordered over easter."
Ben, Tue 6th May '14
"Prompt delivery of polycarbonate beer glasses-for use on our boat. Fit the bill perfectly and good correspondence re delivery. Would use this company again"
anita mitchell, Mon 5th May '14
"I ordered these 320 ml Amelia Wine Goblets to replace a depleted set of everyday glasses bought elsewhere. These glasses are first class, being aesthetically pleasing and comfortable to hold. As a bonus, they also have toughened glass which should reduce the risk of breakage, besides not shattering into a multitude of fine fragments should they ever break. Also, the glass material itself shows no imperfections, which I cannot say for the glasses I am replacing. Excellent! My wife can''t get over how sparklingly attractive a glass appears when filled with water. She commented on this on three consecutive days. She used to work in a glass and china department and appreciates the appearance of a good glass. Delivery was speedy, within 48 hours. The packaging was unbelievably good; one box containing the glasses, with the usual cardboard separators, within another box containing supersized bubble-wrap. Virtually no chance of breakages in transit. I shall certainly use Drinkstuff for any future glassware purchases."
Alan Tunnacliffe, Mon 5th May '14
"Everything went very smoothly (again - this was the second order in a month) for a delivery of polycarbonate glasses to a remote part of France. When I realized I wasn''t going to be in, I went to the website and was able to change the delivery address to the local post office and picked them up from there. I have yet to use the glasses (they are for a wedding next month) but the ordering and delivery are superbly managed."
Elizabeth Moyse, Mon 5th May '14
"Orb Drink Dispenser is a good quality product and I am happy with it...the only disappointment is instead of 3Ltrs capacity as mentioned on yr website, I found tht its.2.5Ltrs only when I hv rcvd the product...anyway, 2.5Ltr is sufficient for my parties so no more complaints..."
Sapan Jani, Sun 4th May '14
"Great company with no faults. Goods arrived on time and securely, really reccomend to the public. Trust worthy company with great customer service reps."
Hamza Parvez, Sun 4th May '14

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