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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"Glasses arrived reasonably promptly but very well wrapped. Many thanks. Will be back."
Timothy Neill, Tue 21st January '14
"Your Customer Service sorted out my query quickly, before I made my order. Then I recieved my product fast and in good condition."
Jerry Nielsen, Mon 20th January '14
"Both wine bucket and holder were great prices and great quality. The service I have received from you was excellent. Thank you."
Joanne McNulty, Mon 20th January '14
"We were looking for a supplier of LSA Glassware, amongst those that we found, was Drinkstuff. Their website is easy to use, the products are well displayed and the prices are competetive factoring in delivery charges. The delivery was relatively quick and the order was well packaged and undamaged on arrival. We are now enjoying using our new stemless wine glasses. Thank you drinkstuff. Mark H."
Mark Hallard, Mon 20th January '14
"I bought the Rotatable 9 Bottle Wine Rack for my friend's 40th birthday, she ''loved it'' the only thing she said was - it'll never be full that's the problem ha ha ha. The postage was amazing, dispatched next day received 2 days later. Great work guys, keep it up :)"
Erica, Mon 20th January '14
"Professional Boston Cocktail Shaker arrived quickly after placing order. Excellent quality product. So much cheaper than high street retailers. Will recommend and order from again ourselves."
Philip Cowell, Sun 19th January '14
"Extremely satisfied with all aspects of service and quality of product."
Elizabeth Perry, Sun 19th January '14
"My original delivery was short two glasses but when I rang up, it was swiftly corrected and the missing glasses arrived quickly. Thanks. Martin"
Martin Gladwell, Sun 19th January '14
"Great, speedy service."
Bernadette Smith, Sun 19th January '14
"Delighted with my purchase. It was out of stock when I ordered it but arrived not soon after, the service was excellent, thank you."
Elizabeth Wood, Sun 19th January '14
"Both products I received were exactly as described, good quality and the delivery was very fast. Glass items were well packed and I was very pleased with the whole process. Thank you."
Jackie Younger, Sat 18th January '14
"Great site, lots of goodies, no fuss when we needed a replacement for breakage, many thanks."
Julia Piercy, Sat 18th January '14
"Easy to order and order delivered quickly. Lovely glasses, so so pleased with them. A couple of glasses in one box had been damaged in transit, but just one quick phone call to lovely customer service, and replacement arrived following day. Excellent. Thank you."
Sarah Barnett, Sat 18th January '14
"I have recently purchased the Deluxe Cognac & Brandy Warmer Set it came in a wooden box, a lovely gift for for a friend's birthday. Excellent service and quick delivery well worth the money."
Annette Banks, Sat 18th January '14
"The website is easy to order, delivery was super fast. Well packaged. Will definitely order again."
Sharon Turner, Sat 18th January '14
"We bought a wine fridge which unfortunately arrived damaged. No fault of Drinkstuff; their response was perfect and very customer focused. We won''t hesitate to make future purchases with this company."
Maroulla Whiteley, Fri 17th January '14
"There was a problem with the order, replacement was quickly dispatched, excellent service and the glasses are great, really nice, exactly what we wanted and go in the dishwasher."
Angus, Thu 16th January '14
"I have been so impressed with this company. The goods we have bought from them have, without exception, been of excellent quality and reasonable price, and delivery has been ultra-fast. Highly recommended."
Geoffrey Haynes, Thu 16th January '14
"Excellent delivery. I wanted some ordinary plain glasses that didn't hold too much, these were perfect. I like to drink a couple of glasses whilst cooking/ waiting for dinner as these weren't huge as is the trend today I can have a drink without drinking too much."
Jo Percival, Wed 15th January '14
"I was very pleased not only with the service I received but also with the goods I purchased."
Brian Matthews, Wed 15th January '14
"As a bartender I felt like my house was missing something and my girlfriend only drinks woo woos so I decided to order this set which was excellent value for money, it has everything you need to start off making cocktails and I also now use the bar blade for work. The shaker itself is better quality than the shakers I have at work so I am delighted there, all in all this is a great set if your starting off and would highly recommend it especially since it's less that 20 pounds!! Thank you drinkstuff."
Paul Nelson, Wed 15th January '14
"I have purchased quite a lot of items from Drinkstuff and found their products to be of a good quality and a good addition to any home entertaining we do, as the products we buy usually get commented on, i will continue to purchase from Drinkstuff and look forward to seeing any new ideas."
ALAN BOWDEN, Wed 15th January '14
"Very fast and delivered in good condition. I am going to buy again. Very pleased with my order."
John Kourides, Wed 15th January '14
"I needed to return a damaged item and telephoned to sort out the problem. The lovely person I spoke to was very helpful and polite and I would like to let you know my complaint was dealt with in a very professional manner."
Mrs Ellis, Wed 15th January '14
"Pleased with the items ordered. Replacement for broken glass swift and painless. Would order from site again."
Mrs E Wiggett, Wed 15th January '14
"Ordered after midday but still arrived next day, superb service. Definitely would recommend this company to others!"
James Higgins, Wed 15th January '14
"Title says it all. Great company, offering the best service around. Products very high quality at highly competitive prices. Will be back for more."
Tom, Tue 14th January '14
"Purchased a glass as a xmas gift, found small crack after wrapping it up, emailed to explain situation and they responded very promptly and sent out a replacement, stress free online shopping. Will use again. Stuart"
Stuart Dutton, Tue 14th January '14
"I have ordered items from Drinkstuff three times now and each time I've been very impressed with both the quality, the price of the goods and the excellent customer service. Items are dispatched promptly and the tracking service is highly accurate. One of my orders was for eight Mason Jars. When they arrived two were broken - this was the fault of the delivery courier and not Drinkstuff. However, when I rang Drinkstuff to report the breakage the customer service was faultless. I spoke to a very polite and friendly lady who immediately marked another two for dispatch and I received them two days later. I will definitely be using Drinkstuff again and have already recommended the site to quite a few people. I can't praise them enough!"
Hal Dennison, Tue 14th January '14
"Hi, Thanks for the items, they are great and I am really pleased with them. The reason I only gave 4 stars is because when I ordered the glasses, which was Christmas eve I think. Your website promised delivery before New Year. It stated order today for delivery before New Year. I know that its a really busy time for orders and shipping but the order was not even dispatched till New Years eve so there was no chance of it getting to me before Jan 2nd. Your products are great. I will order again from you."
Allen, Sat 11th January '14
"Excellent value for money, exactly what I expected. Totally happy with my purchase."
Lesley Forbes, Sat 11th January '14
"Purchased four wonderful little wire baskets from you. I am really pleased with the product and your customer service. My order arrived within 48 hours which was fantastic service. I would definitely use your company again and would recommend to friends and family. Keep up the good work."
Mrs S Grant, Sat 11th January '14
"Very pleased with items, good size, and promptly sent."
Freda, Sat 11th January '14
"Glasses are great, fast delivery with no problems."
Natalie greenfield, Sat 11th January '14
"I ordered this shot roulette game only a couple of days before a Nye house party and it came in time and went down very well at the party."
Vicky, Sat 11th January '14
"I ordered the above item for a Christmas present and when opened the tray and lid was missing from the packaging. I contacted Drink Stuff who sent out the items in a matter of days and now have one happy husband. My husband loves the product and is perfect for his cocktails. Impressed with the customer service at Drink Stuff and the fast turnaround in replacing the missing items."
Clare Pollard, Sat 11th January '14
"I purchased a champagne bucket and holder. Very good quality and great price. Prompt delivery with no issues whatsoever. Highly recommended."
Bob Hayes, Thu 9th January '14
"Liitle bit of squeeky bum time with the two days to process my order, wasnt sure if I would recieve it in time for xmas. called your centre just incase, staff were helpful. products arrived and arent bad at all."
A B, Thu 9th January '14
"When I received my order for 6 x Pisa Carafes, unfortunately one carafe was broken. On contacting Drinkstuff I was immediately offered a refund or a replacement carafe. I went for the replacement which arrived promptly. Yes, one of the original order was broken but cannot complain about the response by Drinkstuff."
Eric Sinclair, Thu 9th January '14
"I called drinkstuff to order the product, the person was very helpful in telling me when they would be in stock and when I could expect delivery. Once ordered, the delivery arrived promptly. Unfortunately, one of the glasses was smashed on arrival; but a quick phone call and a replacement was swiftly dispatched. Cannot fault the service . A problem always sorts those with good attitude to service to those with poor attitude. These guys are definitely in the good service category."
Fiona Stancombe, Thu 9th January '14
"I ordered from you as you had by far better deals then anywhere else. The goods turned up on time. One item was missing but i contacted customer support and with 48 hours i had received the missing item. Great company, great response and excellent service. Will be shopping with you again soon."
Ashlea otten, Thu 9th January '14
"Thank you drinkstuff. I have been using your website a little while now and i have never been disappointed. I will not be going anywhere else anytime soon. AWESOME SERVICE."
Tinashe, Thu 9th January '14
"Outstanding simple effective service. Especially over the festive period. The Kilner Jars were as described and the genuine article. I would not hesitate to use your services again. Thank you."
Richard Nicholson, Thu 9th January '14
"Goods did not arrive for Christmas Day as courier returned parcel as it was damaged. I contacted drinkstuff after Christmas and goods were sent promptly out on a express delivery."
Anne Pover, Thu 9th January '14
"Excellent product, cocktail glasses lit up on New Years Eve. What I was most impressed with was the speed my order arrived, less than 2 days. The only disappointment was a previous order, one of the flashing shot glasses does not work but the rest were brilliant and great fun."
Peter Lane, Sun 5th January '14
"Very impressed with the speed of service as only ordered in time for Christmas eve delivery and both arrived in perfect condition. Right on schedule. Have yet to have feedback about how they function but they look pretty sturdy. The valve tap seems plastic so I hope it doesnt snap with over zealous use. Over all very impressed."
alyson, Sun 5th January '14
"Swift delivery prior to busy Christmas period. Fantastic. Have already recommended the site to a friend."
Ronnie Mortimer, Sat 4th January '14
"I ordered the Cocktail Set at a brilliant price by the way, the day before Christmas Eve and it arrived the day after Boxing Day. Great service. The set is great quality. I have seen less items in a local shop for more money. I will definitely use drinkstuff again. Thank you."
J Settle, Sat 4th January '14
"I love these sherry glasses they were fab for Christmas. I would recommend Drinkstuff as they delivered what they said and when - perfect 10/10."
Amanda Palmer, Sat 4th January '14
"Excellent customer service. Could not ask for any better. Ordered the 2 pint glass as a Secret Santa present. Extremely prompt delivery and packaged with absolute care."
Sam Roberts, Sat 4th January '14
"Ordered this on the 23rd of December and paid for next day delivery. I was given a specific time slot and it arrived when it said it would in time for a great Christmas Eve cocktail party. Will definitely buy from drink stuff again."
Clare Bird, Sat 4th January '14
"I left it late to order some cocktail glasses and was surprised when drinkstuff said they could deliver before Christmas. True to their word, the package arrived 2 days before Christmas by courier. Excellent service and reasonable delivery charge as well."
Chris Bowden, Fri 3rd January '14
"Having searched sites like John Lewis and so on for good quality beer glasses and not found any, I googled further and found drinkstuff. The name was not very inspiring, but they seemed to have a good selection of the sort of glasses I wanted to give as a gift. It was late on Friday December 20th when I placed my order so I opted for the express delivery in the hope, not much hope realistically, that they would arrive before Christmas. I got a series of emails telling me of the progress of the delivery, even giving a time slot for Monday 23rd. The glasses arrived as promised, and although I haven not yet seen them, the person who got them as a gift says they are good quality and just what he wanted. So a first class service all round."
GUY PERKINS, Thu 2nd January '14
"Really good delivered really fast and in great condition. Love them thank you."
carina fatucchi, Thu 2nd January '14
"Punctual and exemplary service.The product and cake domes were of excellent quality and value."
Marilyn Salter, Thu 2nd January '14
K Mrowiec, Thu 2nd January '14
"Very pleased with the purchase. Good value and quick delivery. Thanks."
Clare Garretty, Thu 2nd January '14
"Great service especially around the busy Christmas period. Very impressed and would recommend. However the packaging was a bit see through and seeing as it was a present for my partner I was not happy about it."
Jennifer McNamee, Thu 2nd January '14
"Never disappointed with products or service as service and delivery has always been extremely good. Will always order from you in the future."
Christine cairns, Thu 2nd January '14
"Everything is ok. The products are exactly what you look for. With great prices. I say thank you for a prompt and efficient service. Also a very good website."
Benoît Debon, Thu 2nd January '14
"Excellent service and excellent products. Arrived very quickly even though I only ordered a few days before Christmas. Quality products which were very popular presents."
Deb Copsey, Wed 1st January '14
"Fab item. Brought for Secret Santa and was very happy. Arrived a few days after ordering. Very prompt."
Helen Webster, Wed 1st January '14
"Quick, efficient and I am very pleased with quality."
Thomas Booth, Wed 1st January '14
"I had ordered with some trepidation as this was the first time, but was delighted with products and fast service. The detailed description of the glasses were very helpful in making my selections. I shall gladly recommend all my friends to buy from drinkstuff."
Shibani, Wed 1st January '14
"Glasses were as described, delivered very promptly and in time for Christmas as stated. Very happy with service."
Hilary Govier, Wed 1st January '14
"Very pleased with the cocktail starter kit. Items are of really good quality and the book is excellent. Some pictures would have been nice but its full of good recipes and information."
James D, Wed 1st January '14
"Excellent product, excellent delivery time, excellent service."
Richard Brown, Wed 1st January '14
"Excellent service, well packaged and super fast delivery. Thanks."
Robert, Wed 1st January '14
"The ice tongs are useful for all sorts of kitchen tasks, including turning bacon and fishing crumpets out of the toaster with the power off of course. An excellent product, which I have bought for several relatives."
Carole Atkinson, Wed 1st January '14
"We ordered some brandy glasses just before Christmas and the delivery was made the next day. Absolutely excellent service and good value."
Jim Hennessy, Wed 1st January '14
"Black & White champagne flutes. Great value for money, good quality, fast delivery. Very happy."
E Hawkins, Wed 1st January '14
"This item is really good fun I am very pleased with them. My son and daughter in law liked them so much they bought one too."
Sandra Cameron, Tue 31st December '13
"Very pleased with the service. Good website. Spent time looking at the items.know where to buy things when i need them."
joyceGoulding, Tue 31st December '13
"I ordered these to present a pint of prawns for my family for a starter to our Christmas Day dinner. They arrived well before xmas eve in perfect condition and went down well with everyone on the day. Thanks for a good service."
Mark O''Sullivan, Tue 31st December '13
"Great Beer Tankards. CE marked and on sale. Bargain. Best price i have found on line. Packaged well in a big box and bubble wrap. Fast delivery. My boyfriend is made up with them."
Adele Murray, Tue 31st December '13
"I only order in small quantities for personal use, but must say the items always arrive quickly, well packed and are as described. Saves me having to go out looking in various shops. Lots of useful stuff at a click."
Ken Bacon, Tue 31st December '13
"Was looking for a jug to match a Nespresso 1930 style machine and this was perfect. Easy on line ordering, quick delivery and great price."
Geoff chapman, Mon 30th December '13
"What a great website. I ordered 3 of the mini chrome fryers. They are such a clever little addition to a meal for all ages. The quality is well worth the money .packaged well with very quick delivery. I would definitely buy from you again. Fab company. Thank you."
Laura Weedon, Mon 30th December '13
"Order was supplied very promptly but arrived with some damaged items. One quick phone call resolved this matter within 24 hours and the damaged items were replaced without question. Very happy with the glassware supplied."
J, Mon 30th December '13
"Great ice bucket excellent value for money. Keeps ice cubes for hours. Very prompt delivery on chosen day"
Sandra lambillion, Mon 30th December '13
"easy to order and dispactched and received quickly, lots of products to choose from and can find just what you are looking for, saves hunting around the shops, also was the best price around!"
carole cowling, Mon 30th December '13
"I ordered a gift for my son in law and it was exactly as described. We all had so much fun on Christmas day with the Cocktail set. The app included was a great touch. Many thanks."
MARY ASHTON, Sun 29th December '13
"Ordered some cocktail making equipment for done Christmas Day fun and all the products were excellent."
Louise McKerrow, Sun 29th December '13
"I was looking to purchase the glasses quickly and the service was outstanding - speedy and efficient"
Marianne Smith, Sun 29th December '13
"Thank you very much the brandy glasses arrived safe and well. Prompt delivery and good communication and tracking data. Thank you very much indeed. Kind regards, Vernon"
Vernon ward, Sun 29th December '13
"Iv''e bought several products form Drinkstuff and can thoroughly recommend the quality of their goods and their service. Will be back for more when the BBQ season starts I''m sure!"
Graham Robins, Sun 29th December '13
KATHARINE MATTHEWS, Sat 28th December '13
"Large range, very good product, fast delivery. No complaints, glass were larger than I expected and good value."
john Knight, Sat 28th December '13
"disappointed when my first order arrived and 2 out of the 6 glasses arrived smashed due to insufficient packaging, After speaking to customer services these were replaced. Very happy with the glasses themselves."
lesley murphy, Sat 28th December '13
"Came the day after I had ordered them. Very good condition, very pleased. Reasonable prices - Happy Customer!"
Kathy, Sat 28th December '13
"Many thanks for the prompt delivery of a replacement glass when the original was damaged by the courier :-)"
John Davies, Fri 27th December '13
"I forgot to put the house number on my order, emailed customer service and they sorted it immediately. Order was delivered correctly and quickly in time for Christmas. Excellent service, excellent product, good price. Thank you :)"
Victoria Mitchell, Fri 27th December '13
"The champagne saucers were a Christmas gift. They arrived in time for the 25th and I understand were filled with bubbles continuously that day and probably the next and the one after that! So, it is safe to assume, a resounding success. Thank you DrinkStuff.com"
Val Gould, Thu 26th December '13
"Great product and very quick delivery - will definitely be buying from Drinkstuff again."
M Crockatt, Thu 26th December '13
"I received my order in good time, all in tact and the products are excellent. Thx"
Janine Gratrix, Wed 25th December '13
"When I saw these items in Ask restaurant I loved them, so, when I found them online I just had to have them. Bought the 410mls bubble stem wine glasses, the size is perfect, have had lots of comments about them. Plan to buy more of the bubble range and some for the family too. Also, purchased the Ono water jug. Soooooo pleased with the items. Speedy delivery, well packaged, all in perfect order. Thanx Drinkstuff, love your website, great gift ideas."
Linda Yates, Wed 25th December '13
"Glasses are exactly what I was looking for. Quick delivery and great service. Very pleased. Thank you."
Finally Gilbert, Wed 25th December '13
"This was my first time using your website. Everything was great value for money and delivered to Ireland in just a couple of days. I would recommend you to any of my friends. Thanks"
Richard Delahoyde, Wed 25th December '13
"Everything you need for your cocktail party under one enormous umbrella! Huge product range, excellent prices and efficient service. Why go anywhere else?"
Matthew Heron, Tue 24th December '13
"Tumblers arrived well packed and in good condition. Just what I ordered."
Rodders, Tue 24th December '13

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