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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"Absolutely thrilled with the cocktail glasses. As they were a gift we were a bit apprehensive, but really pleased with them. The service was exceptional. They were gift wrapped with a message and arrived within a week of the order. Thank you."
Maureen King, Mon 22nd July '13
"Yes I was happy with all the products, just the glasses were a little on the small side."
Jill Dale, Mon 22nd July '13
"Brilliant. All arrived in one piece. Good discount on second order. All items exactly as described."
D Evershed, Mon 22nd July '13
"Fast efficient service all items turned up together and quality was as expected. Very happy as were the party goers."
Amy Donnachie, Sun 21st July '13
"Excellent service and nice product. A*******"
Irfan, Sun 21st July '13
"Good products delivered promptly. Thank you."
Carol, Sun 21st July '13
"Thank you for the great service!"
Vital, Sat 20th July '13
"Can't fault this company, order was delivered within 3 working days after ordered online, you cannot add to the order once you click to complete, but they did email and tell me. Very good company to deal with. Will definitely buy again!!"
Stacey Bennett, Sat 20th July '13
"Very efficient and pleasant to deal with. Our goods arrived in good time thank you. Good quality and fair price. Will be ordering from you again in the near future."
Vilma Passera, Sat 20th July '13
"All fine."
D Pow, Sat 20th July '13
"I was very pleased about how quick delivery came. It was to a great standard. I'm pleased with the products. I paid a more than enough fair price. I was hoping I could change colour of the Boston tin. But isn't a big issue."
Pavun, Sat 20th July '13
"Very good and efficient service."
Angie, Sat 20th July '13
"Brilliant plates. Fast delivery. Highly recommend."
Mairaid Savage, Thu 18th July '13
"The items were received very quickly, safely packaged and in excellent condition. We're very happy with the product, and would definitely recommend them and drinkstuff to others."
Alison, Thu 18th July '13
"Excellent service, quick delivery and glasses securely packed."
Richard Burns, Wed 17th July '13
"When placing our first order the staff were very knowledgeable about their products. We were kept up to date, via text message, about our anticipated delivery time and date and advised of a 1 hour delivery slot window which helped to ensure that someone was on site to receive the goods. Excellent first order service."
Jane Spetch, Wed 17th July '13
"Ordered oar stirrers and swizzle stirrers, they arrived the next day at exactly the time stated. DPD with their tracking kept me up to date with 3 emails and a text. The stirrers were so successful at our nautical party that we will buy for more for the next one."
Simon Granville-Jones, Wed 17th July '13
"My order arrived very promptly in good condition and well packed. Second to none retailer."
Peter Bestford, Tue 16th July '13
"Belting. Very good."
Dennis Ryan, Tue 16th July '13
"Brilliant products and fantastic customer service. I really recommend this business."
Amanda, Mon 15th July '13
"Fast delivery, and the products delivered met my expectations."
Victor Jegede, Mon 15th July '13
"I ordered some tasting glasses & a carafe and am very happy with the quality of the items & the speedy delivery. Thank you."
Susy, Sun 14th July '13
"Quick delivery - again good service."
Simon Hodge, Sat 13th July '13
"I recently ordered some jam jar glasses that I found on this website. The product was a brilliant price and I received my order quickly and very well packaged. Will use the company again. Many thanks."
J. Gray, Sat 13th July '13
"Good service, kept us informed as items ordered were originally out of stock. Once goods arrived they were dispatched and arrived as promised. Well packed and am truly delighted with glass drinking jars they would be even better if they had lids to keep wasps etc out when in garden."
Karen Balaam, Sat 13th July '13
"Received the drinking game promptly and was very pleased with it. Was good value for money."
Peter Barwell, Sat 13th July '13
"I cannot fault the service in any way 10/10"
Tony Parker, Fri 12th July '13
"I had never used this company until recently and would certainly recommend, great prices and great fast despatch and delivery. No hassle, no bother, straight forward company."
Maria Haigh, Thu 11th July '13
"When I ordered the drinking jars they were out of stock but I was sent regular emails updating me when they would be back in and dispatched to me which was great. Once back in stock again, they were sent straight out quickly. I was so happy with them and will use this site again."
L Anderson, Wed 10th July '13
"I ordered a variety of items and was very happy with the speed of delivery/well packaged. Upon inspection one of the items shipped was slightly different to the one I had ordered. A quickly answered call to customer services who were very apologetic and sent out a replacement very quickly. Very happy with the service and items received. Will be using again!"
Duncan Miller, Wed 10th July '13
"Very satisfied with your products. Very good packaging, fast shipment and delivery. Only one problem: a little expensive charge transport for Greece... I'm generally very positive with my association with you. Thanks, Vasilis."
Vasilis Antonopoulos, Wed 10th July '13
"Bottle openers. Great price, delivery and service. No problems to report."
Mr. Patel, Tue 9th July '13
"Brilliant service, I had the 1st order come in on time however 28 glasses where cracked. I made a simple call to your customer services on the Friday to log my claim and by Monday you had delivered the replacement glasses - excellent service."
Sunil Kalhan, Tue 9th July '13
"Prompt delivery, soundly packaged. Am very pleased."
William Hartley, Tue 9th July '13
"Great product; super efficient service."
Ashar Qureshi, Tue 9th July '13
"I ordered 8 glass fish bowls. Despite being very well packaged, one was chipped on the rim. I sent an email to drinkstuff, and a replacement was immediately put in the post, which arrived the next day - in perfect condition. I found the staff very helpful and friendly. I would certainly use drinkstuff again."
Carole Creaser, Mon 8th July '13
"I'm really pleased with our new glasses. I was kept well informed on when the order was going to arrive and really pleased with the quality when they did! I will definitely order from drinkstuff again :)"
Caroline Byrne, Mon 8th July '13
"Good service and pleased with item."
Avril Holland, Mon 8th July '13
"Great web site to browse, smooth transaction, and fast delivery. Would deal with again."
Steve, Mon 8th July '13
"My order was delivered promptly, packaged well and the products are of good quality, would recommend."
Sarah, Mon 8th July '13
"Very efficient service, good quality goods for the price."
Jacqui Dowgill, Mon 8th July '13
"Good service. Two breakages out of six on receipt but these were replaced without any hassle after a friendly call with the help desk."
Chris Spink, Mon 8th July '13
"Your service was brilliant it arrived when stated, I have already recommended your page to family, thank you drinkstuff."
Mandy Barclay, Sun 7th July '13
"We had 2 glasses received as a gift we wanted more and the pictures on your site made it easy to find them even though we did not know if you sold the originals. The order came within the time stated and was very securely packaged which meant it arrived in perfect condition."
Steve Heyes, Sun 7th July '13
"This was the first time I have used drinkstuff, very pleased, quick response, item packed very well and arrived without any fuss. Thank you."
Gins Howe, Sun 7th July '13
"The first beer stein I ordered had a slight crack in it and after emailing customer services, I received a prompt reply. I then just had to email pics of the damage and drinkstuff sent out a replacement straight away. The whole process, from ordering to receiving the second beer stein, took just over a week. I felt that the company did all they could to make sure they gave a good service. Excellent!"
Eleanor, Sun 7th July '13
"Good product selection, I was pleased to find some nice compostable pint glasses. They arrived exactly on schedule."
John Morgan, Sun 7th July '13
"Very quick and efficient service. Glasses are lovely and just as described! Would recommend using drinkstuff."
Carol Bunning, Sun 7th July '13
"Brilliant service. Ordered and delivered in less than 24 hours, exactly the stools I wanted."
Julie Clarke, Sun 7th July '13
"Great product with quick delivery, extremely satisfied."
Jack Smith, Sun 7th July '13
"Just the right size I needed, some noise but not enough to annoy me. Well pleased."
Linda Lett, Sun 7th July '13
"Very happy with the purchase of my mojito kit it was great value for money and would buy more products from your site!"
Stacey, Sat 6th July '13
"After first class service from drinkstuff, only half my order arrived and that was damaged. All due to the couriers, however after a quick phone call all was replaced and dispatch for next day delivery. First rate company, prices and service."
Tony Jose, Thu 4th July '13
"Good service, arrived quickly, order items as requested, good products, would use and recommend again."
L J Waller, Wed 3rd July '13
"Very quick, prompt service. All glasses arrived intact, no breakages, and good quality for the price. Would definitely order from you again. Thank you."
Patricia, Wed 3rd July '13
"Having recently ordered from drinkstuff for the first time - I can only say what a fantastic service I received!! I did have a little trouble at the checkout but that was immediately resolved by a phone call and within thirty seconds of answering, my problem was resolved and my payment was taken!! The pricing is extremely competitive, the customer support fantastic and last but not least the courier service was spot on, and I now have my goods!! Thank you drinkstuff, not only will I use you again but I will certainly recommend you to all my family and friends."
Guy, Wed 3rd July '13
"Excellent service - goods ordered were a present, so shame they only arrived in a plain brown box rather than a 'drinkstuff' container. But overall very pleased."
Matt Allan, Wed 3rd July '13
"I was really impressed with the service received. I think you can tell a lot about a company by how they handle something going wrong. I received my order on time but unfortunately there had been a mix up with some of the glasses ordered. I had ordered late and received the order on Friday needing it for a party on Saturday. Without any fuss the correct items were sent on a Saturday delivery so I had what I needed in time. I am very grateful. I would definitely use you again."
Mandy, Wed 3rd July '13
"Easy to find what was needed, and delivered really quickly and efficiently."
Jayne Wilkinson, Tue 2nd July '13
"Very good quality for the price. Fast delivery & well packaged. Thank you."
Melanie Semmens, Tue 2nd July '13
"Quick efficient service, thank you."
R Gross, Mon 1st July '13
"Excellent prompt service, will order again."
J. Amos, Mon 1st July '13
"Received order as expected."
Richard Allam, Mon 1st July '13
"Service and delivery was excellent, but the measures themselves were very fragile and 4 of the original order were broken, though to be fair drinkstuff sent out a replacement immediately but I accidentally dropped one and it broke so not great quality."
Margret Ashe, Mon 1st July '13
"The chip baskets look fantastic and are of good quality. The food served in them looks special and more appealing (it was French fries). Ordering them on line was easy and straightforward, I had an email back to say when my order would be delivered and it arrived on time! This is the first time I have ordered from this company and I am very impressed and I will be ordering again."
Tracey Windsor, Mon 1st July '13
"I live in Spain and ordered the Cabernet Wine Glasses as a present for my daughter who lives in Cardiff. They arrived at 9.30am on the day of her birthday. She is very pleased with them, stating what nice quality they are."
Patricia Higgins, Mon 1st July '13
"After promising the delivery in 3-5 working days as soon as it came in stock I did not her anything for one month then after being reassured that it would come in the next few weeks it did not arrive for another month. I would have liked more communication on the status of my order and some form of acknowledgement of the lateness of the order which was a birthday present that was 2 months late. Having said that, I was extremely happy with the final product when it did arrive."
Fay Jennett, Sun 30th June '13
"Stools are fab. Really quick delivery as well."
Sandra Kirkley, Sun 30th June '13
"Very nice item, thanks, well packed and shipped very quickly, thanks again."
Steve, Sat 29th June '13
"Really easy website to use and quick delivery by courier. Products of a high quality too. Will use again!"
Alison, Sat 29th June '13
"I ordered wooden disposable cutlery for a party. They arrived quickly and were exactly what I'd hoped for."
S Maguire, Sat 29th June '13
"Quick delivery - good product."
Chris Klein, Fri 28th June '13
"I ordered a pack of Libbey Cobalt Blue Tear Goblets. They're beautiful, heavier than I thought and seem to be top quality. I'm totally satisfied both with the product and the service. It got to Hungary, where I live, in less than a week without any damage. Five star products, five star service. Thank you for all, drinkstuff.com!"
Zsolt Lajtos, Thu 27th June '13
"It was so easy to order. Our Lay Z Spa arrived swiftly, packaged beautifully and delivered by a very nice, happy delivery man. One must, besides the obvious: enjoyment Arrrrrh and that is make SURE your pool is on very even ground. Good invention and does my husband's oestoarthritus wonders BIG THANK YOU X"
Mrs. Donna Carter, Wed 26th June '13
"It is the first time I have used your company and am totally happy with the service. The goods arrived earlier than expected."
Pat Butler, Wed 26th June '13
"I ordered 4 barstools from you guys and am very happy with both the service and the goods. I received them promptly and when there was a problem with two of the backs ye sent me replacements right away. I have recommended ye to my family and friends. Great service. Tina Brett."
Tina Brett, Wed 26th June '13
"Excellent product, speedy delivery, very happy."
Kendra Cairnes, Tue 25th June '13
"Excellent service and brilliant quality goods."
Phil Houston, Tue 25th June '13
"The glasses were great - as described, as pictured and quick delivery."
Yvonne Fryer, Tue 25th June '13
"Very happy with my products, but arrived later than expected so had to travel without them."
Lynne Thomson, Tue 25th June '13
"I am happy with the product, my only issue with the order was I felt the postage was slightly high for what I purchased, other than that its a good service."
Chris, Tue 25th June '13
"Hi these cards are great. Happy with the delivery."
Donna, Tue 25th June '13
"More packaging needed to guarantee safety of glasses."
Drinkstuff says: Thank you for your feedback Karen. Your comments have been passed on to our packing team in the warehouse.
Karen Maxwell, Mon 24th June '13
"Really great square glasses, been looking for this type for some time. Great service & prompt delivery."
Jayne Williams, Mon 24th June '13
"After a fair internet search, I settled on drinkstuff.com to provide me with a stainless steel double jigger measure. It arrived days before I was expecting and is very much better quality than I had any right to expect for the modest price it cost. In short; delighted."
Julian Barrett, Mon 24th June '13
"Excellent communications, fast delivery & very happy with order, exactly as described & a good price."
Sharon Saunders, Mon 24th June '13
"The service you provided me was of the highest standard. All product ordered arrived as described and in good time. Would I be coming back to your company for further equipment? YES."
Jackie Morgan, Mon 24th June '13
"Unfortunately, the boxes had not been checked as we had 4 broken glasses delivered with the order."
Drinkstuff says: We're sorry that you had this issue with your order Judith. We hope that you have now received your replacement glasses.
Judith Thomas, Sun 23rd June '13
"Very pleased with the fast service, the excellent packaging and the tracking information. Will use this company again."
John Best, Sun 23rd June '13
"The dishes were just what I wanted, They arrived well packed and quickly. I would definitely purchase items from this company again. Well done!"
Mrs Susan Davis, Sat 22nd June '13
"Very pleased with my purchase, very quick delivery and great products."
Schofield, Sat 22nd June '13
"Well packed and fast delivery, will always look to this site for further purchases."
J W Payne, Fri 21st June '13
"Really pleased with the Stella Artois glasses, and the service was superb!"
Mrs Jenny Hughes, Thu 20th June '13
"Received the glass with a small blemish on it and got in touch with company. They where very good in communication and sorting out the problem with limited fuss. The replacement was received very quick. Will definitely use this company again in the future. Thank you."
Anthony Farrell, Thu 20th June '13
"Excellent service, prompt delivery and a really great product!! Thanks :)"
Hannah, Thu 20th June '13
"Excellent service as always."
The Roebuck, Wed 19th June '13
"It is a pleasure to do business with someone as focussed at drinkstuff. They know their products, the prices are most acceptable and service is swift and helpful. I wish many more companies were as good."
James Mulcahy, Tue 18th June '13
"I ordered a wine chiller from drinkstuff. Slight hiccup with delivery, tracking info showing item delivered when I hadn't received it, however on contacting drinkstuff they confirmed item had been lost by courier and they despatched a replacement express delivery which I received the following day. Very pleased with the chiller, excellent value for money. Great service from drinkstuff."
J Coneybeer, Mon 17th June '13
"The glasses were delivered two or three days after I ordered them. For an overseas delivery that is fantastic! I wouldn't hesitate to recommend drinkstuff to anyone!"
Tony Pettifer, Mon 17th June '13
"Excellent 4 oz sherry glasses, just what we needed, so hard to find anywhere else and at such a reasonable price; speedy delivery and excellent packing."
Deirdre Palk, Mon 17th June '13

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