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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"Great selection, expensive cups"
Michelle, Mon 28th May '12
"Great service, all delivered in full and communicated with throughout - highly recommend."
Tim Tinker, Sun 27th May '12
"This product is exactly what I've been looking for! It's great. Its easy to use and very robust, plus it looks very stylish... Would definitely recommend this product to any one looking for an ice crusher for personal use... Also delivery was very fast, I am very satisfied with the all round service."
Mercedes D, Sun 27th May '12
"Well informed and helpful staff who were able to answer all questions - and did not sound like automatons. Items were sensibly priced. Website was easy to negotiate. Description and picture of goods were both helpful and accurate. Prompt dispatch and delivery. Fragile goods arrived intact in well packed cartons. I wouldn't hesitate to use the company again nor to recommend it."
Jean Simmonds, Sun 27th May '12
"Too good to be true."
Peter Hanton, Sun 27th May '12
"Really pleased - easy ordering and delivered in good condition."
Savita Ayling, Sun 27th May '12
"Completely satisfied the way my order was dealt with and the speed it was dispatched."
Fred Hollywood., Sat 26th May '12
"Completely satisfied with the way my order was dealth with and the speed it was dispatched."
Fred Hollywood., Sat 26th May '12
"Great thanks. Very happy with it :o)"
HR, Sat 26th May '12
"Had never used this company before but gave them a chance as they had the product I wanted as a present for a friend. Delivered when they said it would be and in one piece. Thank you and well done."
Peter Brown, Sat 26th May '12
"Brilliant service. Prompt delivery. A few items arrived damaged but one phone call and it was all sorted without fuss. An excellent company to deal with. Well done & thank you."
Sally Johnson, Thu 24th May '12
"Received the order very promptly, 1 item missing, telephoned and reported the shortage - there was no fuss the shortage arrived the following day - I would certainly use you again."
Glenis Noton, Thu 24th May '12
"The glasses are very good quality and just what I was looking for. They arrived very well packaged and in excellent condition. I will certainly use this company again. 88fred"
Ian Hayle, Thu 24th May '12
"I rang back after I received the poor quality shakers, the customer service replaced better quality shakers immediately for free, received next day. 5 star for customer service, please take off the poor quality products from your website if you already realised the problem. Will order more."
Drinkstuff says: We're sorry that you had these issues Emma, and thank you for reporting them to us. Unfortunately we did receive a bad batch on this occasion, this has now been rectified with our supplier.
Emma, Thu 24th May '12
"This site is fantastic!!!!!!!!!"
Omar Lunghi, Wed 23rd May '12
"A 1st class optic bracket and well priced as well. Will complement my bar area very well indeed. Would certainly deal with again. Many thanks."
Peter Bell, Wed 23rd May '12
"Many thanks for your excellent service and items."
Vivienne Morgan, Wed 23rd May '12
"Thanks for the service, item purchased was as expected."
Graziella Gove, Tue 22nd May '12
"The glasses arrived quickly and safe. Could not wish for a better service. M. Knight"
Michael Knight, Tue 22nd May '12
"I've ordered from drinkstuff.com before, as we have our own Home Bar. All my orders have been dealt with quickly and the quality of the items ordered have always been top class and the prices are the best! I will happily continue to use this site for all my Home Bar needs in the future. I highly recommend this site to everyone!"
Beverley Barry, Tue 22nd May '12
"Goods that were ordered arrived in good condition."
Richard Lowe, Tue 22nd May '12
"Excellent service and very pleased with the products purchased."
Theale Sports & Social Club, Tue 22nd May '12
"Could not have been better packed. Massive amounts of packaging so needless to say the goods arrived safely."
Mrs P D Hoskins, Tue 22nd May '12
"The call handler was very polite and helpful. The call was handled effectively and efficiently. However, I was let down for 3rd party, being Yodel. I had already reservations regarding their service due to reports from Watchdog and other media outlets. The items were not to be found or tracked. However, on a plus I did eventually receive my order and I was more than happy with quality of the products, which I feel was reflected in the price."
Charlene Bradley, Tue 22nd May '12
"All the gear arrived promptly and I was able to have a cocktail night with friends. The equipment went down a treat and friends asked for the name of your site, which I quite happily passed onto them. As usual everything I buy from you is great quality and I have no hesitation in returning as a customer."
David Thompson, Mon 21st May '12
"Excellent service and product. Couldn't be better. A* all round."
Sue Brown, Mon 21st May '12
"First class service, communicated and all delivered on time and in full."
Tim Tinker, Sun 20th May '12
"My order arrived on time, very well packaged. If you want anything to do with drinks and all sundry items this is without doubt the best website (drinkstuff.com) to buy from. Stock usually available, if not they will email you when back in stock. Great line of products. Great prices. Will be using them in the future for all my drink related purchases."
Mark Challinor, Sun 20th May '12
"I placed the order as a gift for my son. The whole process was very professional. Excellent vaule for money. The goods were packed and received in good order. The delivery service was excellent. I will recommend to friends and family."
Brian Harding, Sun 20th May '12
"Very nice glasses. Excellent designs. Very posh. Good value. Delivery very quick. Nice for chilling out with special friends."
Lorraine Dorville, Sun 20th May '12
"Very quick service, and products are good quality. No complaints really :)"
Ione Hext, Thu 17th May '12
"Good service. Arrived and collected on time."
Stephy Pordage, Thu 17th May '12
"Excellent service, quick delivery nice and smooth and easy and just love the Port Sippers such a novelty."
Kim Martin, Wed 16th May '12
"Have to say this is a great company to deal with! I got everything I needed to have a small cocktail party with friends for less than £40. The quality of items I got were of a very high standard and if treated will easily last for many years. I'm still building up a collection of alcohol and equipment and will definitely come back here for more stuff at a later date. Highly recommended!"
Gareth Hinds, Wed 16th May '12
"Good service and product arrived in good condition, I would use this company again."
Vicki Rolston, Wed 16th May '12
"Excellent service."
Mr Welch, Tue 15th May '12
"Great company to deal with, prompt delivery and excellent price. Customer service was excellent with my order and a fault I had with my liner, which was promptly rectified through Bestway. The Lay Z Spa has given hours of joy for the family. Will be buying from you again."
Jon Bray, Tue 15th May '12
"Could not have done better buying from drinkstuff.com."
Peter Hanton, Mon 14th May '12
"Absolutely thrilled with my purchase, best thing I have bought in ages and finished my room off well. Great business to buy from."
Karen Jones, Mon 14th May '12
"Order received very quickly, exactly as ordered. Good quality disposable glasses. Thanks."
Helen Ward, Sun 13th May '12
"My order came but one item was missing (possibly out of stock). I rang customer services who immediately had the missing item shipped out. Received it the next day. Superb service. Will definitely use again."
Steve Taylor, Sun 13th May '12
"Both products I purchased are fab, very happy with them. Thank you."
Samantha Foelp, Sun 13th May '12
"Very pleased with the service and price of the equipment. The only reason why I didn't give 5 stars is the annoying labels which are impossible to remove without leaving a permanent layer of glue on everything. Why so label manufacturers use glue that is indelible?"
Bill, Sat 12th May '12
"Goods were delivered the day following placement of order, product is good quality and the range of glassware is comprehensive."
James, Sat 12th May '12
"I ordered some nice beer mugs for a party I was having - I received the mugs quickly, they were nice. One of the glasses were broken, but that's shipping for you - customer service says they'll have a new one to me in a matter of days - so barring any issues there, service was perfect."
Shane, Tue 8th May '12
"Delivery of my glasses were very quick and very well packed. The glasses are lovely so I would order again from here."
Lisa Marriott, Tue 8th May '12
"Could not be happier with the products and speed of delivery."
Gill Lawton, Tue 8th May '12
"My product arrived on time and was excellent. I also found customer services when I called to be very helpful. Will use again. Thanks drinkstuff.com!"
Kevin Gallagher, Mon 7th May '12
"Bathroom and WC signs arrived very quickly and look great. They're also excellent quality. Very satisfied."
Jane Gallagher, Mon 7th May '12
"Drinkstuff.com was the only company who stocked the double-walled glasses that we really like. They turned out to be a very nice design and arrived extremely well packaged the very next day."
Hubert van Griensven, Mon 7th May '12
"My order was quick and the quality of goods excellent would recommend this company."
Colette Stranack, Mon 7th May '12
"The products we received were exactly what we were expecting, one had been broken in transit and was replaced without question by the following day. Excellent service. Thanks."
Michelle Huggins, Mon 7th May '12
"My item arrived quickly but was damaged somewhere along the line in getting to me. I promptly informed the customer service team who dispatched me a new part immediately."
David Houghton-Karras, Mon 7th May '12
"I bought two water jugs, initially I only received one but after contacting them they sent me the other one which I received no problem. So I am very pleased with the service if only all businesses treated their customers with the same exemplary manner. As for the purchases they are being enjoyed very much indeed."
David Calder, Mon 7th May '12
"Best prices on Internet for products purchased at drinkstuff.com. Fast delivery too."
Fiona, Sun 6th May '12
"Thank you for the brill service and excellent goods. The speed of service was fantastic. I will definitely use your company again and recommend to friends."
Tracey Champion, Sun 6th May '12
"Even though I'm a grown man, every time I receive a box from drinkstuff.com I feel like a kid on Christmas morning... their stuff is awesome, their service flawless. Believe me, they are the greatest!!"
Emanuele Sacchi, Sun 6th May '12
"Excellent quick delivery. Good quality products, can't wait to try them out."
Glynis Howell, Sat 5th May '12
"The glasses I purchased arrived in super fast time and they are great, will definitely purchase from here again. Great service and easy on-line ordering."
Sue, Sat 5th May '12
"Excellent value (best price on the net) and really fast service - under 48 hours from order to delivery. Would thoroughly recommend."
Ian Clark, Sat 5th May '12
"Nice product, easy to purchase and quick delivery - not much more to say really."
T Davies, Sat 5th May '12
"Really lovely products and received quickly, cannot fault this company."
Diane Lawson, Thu 3rd May '12
"The goods are as advertised and the company's service is good."
Keith E Whitfield, Thu 3rd May '12
"High quality goods and a superbly quick and efficient service. 3 times in a row... excellent."
Don C Smith, Thu 3rd May '12
"When my Lay Z Spa products arrived the filters turned out to be the wrong ones. I called customer service who immediately investigated and confirmed the right ones I needed and had them dispatched. I expected to have to return the others but informed not necessary. I cannot rate drinkstuff.com's customer service highly enough! Well done and thank you :)"
Tom Hamilton, Wed 2nd May '12
"Excellent communication, excellent product, thanks so much!"
Samantha Jones, Wed 2nd May '12
"Ordered the Lay-Z-Spa series 4 and it is brilliant. Had it set up in about an hour after watching the DVD once. It took 2 hours to fill up and overnight to heat up to 40 degrees centigrade. Since then, I think we have used it every single day and the novelty has yet to wear off. The lay z spa chemicals (starter pack) have been enough to keep us going so far and maintaining the water quality does not seem too difficult. I am well on my way to a future career as a pool boy! Drinkstuff.com ordering process was great and the tub was delivered 2 days after ordering as promised with plenty of communication / tracking as to where it was. Definitely a happy customer."
Jon Williams, Wed 2nd May '12
"Great service, products arrived extremely well packaged and very quickly. Will definitely use again."
Fiona Day, Wed 2nd May '12
"Items arrived quickly and exactly as described, no problems at all."
Kay Walker, Wed 2nd May '12
"I spoke with a customer representative on more than one occasion about a slightly complicated order. On each occasion the ladies were extremely helpful, very polite and pleasant (we even had a chat about our respective daughter's forthcoming wedding plans) and I would certainly deal with the company again."
Isabel Crawley, Tue 1st May '12
"We were very impressed with the handling of our first order from this company. We really like the two sets of glasses that we purchased and will certainly be ordering from them again."
Rupert Hartley, Tue 1st May '12
"Really lovely glasses and water jug, items dispatched quickly, overall efficient service."
Di Lawson, Tue 1st May '12
"Ordered cocktail starter kit fir a party, arrived the next day! Very impressed, had a great night and everyone asked where I bought my cocktail stuff and fish bowl, told them all about your website xx :)"
Francesca, Tue 1st May '12
"Very happy with the product."
Simon Neal, Tue 1st May '12
"Ordered bar one day received the next day, although the company said delivery in two days. Excellent service. Friendly customer service from first phone call to delivery."
Doreen Apps, Tue 1st May '12
"Good product delivered faultlessly. Well done. Wish every company was as efficient."
Isabelle Mcdermott, Mon 30th April '12
"Very cheap, delivery came on time - can't complain! Thank you!"
Sinead, Mon 30th April '12
"Wrong filters but corrected exchanged."
Martyn Campbell, Mon 30th April '12
"Rapid delivery time, high quality goods and efficient, friendly and courteous customer service staff. Fantastic company!"
Teresa Zoers, Mon 30th April '12
"Our delivery turned up very quickly, in perfect condition and was probably the least stressful aspect of the entire wedding."
Rebecca Rice, Mon 30th April '12
"Lovely products - swiftly dispatched."
Lesley Alexander, Mon 30th April '12
"Very happy with my items, fast delivery."
Miranna Smith, Sun 29th April '12
"The hot tub is fantastic just as described was despatched from drinkstuff.com very quickly, but it was a shame that Yodel was as not as good and delivered our Hot tub on the Thursday when we paid for it to be delivered on the Wednesday. But fair play to drinkstuff.com we were given a refund on the delivery charge."
Les Lacey, Sun 29th April '12
"I spoke to a very helpful lady who rang back promptly with the answers to my queries. My order was received very quickly and the glasses are excellent, I would highly recommend drinkstuff.com."
Sarah Edwards, Sun 29th April '12
"Great fridge, product exactly as described on the website. Excellent service!!"
Aaron Freeman, Sun 29th April '12
"Great product, swift delivery. Very pleased. Thank you, regards Paul."
Paul Willis, Sun 29th April '12
"I was very pleased with the efficient service. My order was received within 2 working days in mint condition. I was very impressed with the packaging as I was a little afraid to order glass on line. Would not hesitate to use this site again."
Mrs S Bateman, Sun 29th April '12
"Excellent in every respect. The glasses are a good quality, packaging and delivery superb."
Clive, Sun 29th April '12
"The bar stools look great and are very comfortable. Easy and quick to put together. Placing the order over the phone was efficient and hassle free. The delivery to France was fast, we had them in no time. Overall I am very pleased with my buying experience with drinkstuff.com and would recommend them to others."
Katrina Glass, Sun 29th April '12
"The biodegradable drinking straws are exactly as I expected them to be. They arrived well packaged with a quick delivery time."
Sara Barker, Sat 28th April '12
"I ordered various items of steel because we are celebrating our 11th (steel) wedding anniversary & we always buy gifts related to the anniversary theme. My order was efficiently dealt with & arrived promptly in perfect condition. I am looking forward to my husband's reaction on the day!"
Sue, Sat 28th April '12
"Very good to deal with and brill delivery so quick."
James Boyd, Sat 28th April '12
"I was delighted with the speed of response to my order and the quality of the cake domes. They were exactly what I wanted. I was very pleased and have already recommended your website to others."
Sue Ensor, Sat 28th April '12
"Item was as described, transaction was quick and simple and dispatched quickly - very efficient, no complaints at all. Thanks Drinkstuff!"
Heather, Fri 27th April '12
"I have placed several orders over a the past year and the quality and service has been nothing but exceptional. Thank you Drinkstuff."
Tracy, Fri 27th April '12
"The order process was simple and the delivery was excellent and on time. The products themselves were great and of super value. All round and excellent experience. Would recommend your site."
Claire Ambler, Thu 26th April '12
"Very pleased - I was looking for environmentally friendly products at the right price and found what I was looking for at drinkstuff.com. The delivery was fast and the goods well packaged."
Sharon Keeley, Thu 26th April '12
"Great fast service, will definitely be using drinkstuff.com again and recommending them to friends."
Samantha Sketcher, Thu 26th April '12
"very good product choice, much better than other sellers. Prices very competitive and great sales. Order came quickly. Very impressed."
S Badland, Wed 25th April '12
"Excellent service and product was exactly as expected."
Mrs Yvonne Hounsome, Wed 25th April '12

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