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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"I needed some things urgently for a work project. I ordered online and the items were delivered within 2 days! Will definitely use again!"
Jane Burley, Wed 14th March '12
"Having Googled to find items for a cocktail party, found your site to be the easiest and full of everything you could possibly need. Your service and contact was excellent and the package arrived very quickly, safely packed with no missing or broken items. Well done. Will use this site again."
Jan Dearing, Tue 13th March '12
"Fantastic service, really quick delivery. Thank you."
Rosie Barratt, Tue 13th March '12
"My order was delivered super quick without any problems. The products purchased are very good quality and the prices were very reasonable."
Deborah Downing, Tue 13th March '12
"Service was very good. On time delivery."
Sarah Kilgallon, Tue 13th March '12
"Only wanted a few things for home use, web site easy to use, goods arrived well packed and so prompt. All in all very satisfied and will use again."
Maria Price, Mon 12th March '12
"Good price, fast delivery & product works. Jim."
Jim McEwen, Mon 12th March '12
"I was very pleased with your service, order was despatched promptly. Many thanks."
Caroline Fordham, Mon 12th March '12
"Very fast delivery, good product, good price."
Paola Farino, Mon 12th March '12
"We live in France but to save postage we had the Absinthe fountain delivered to our UK address and we don't get back there for another week. We have been informed it was delivered promptly and seems to be intact so we assume all is OK. It is more complicated as the absinthe, spoon and glasses are in France. Happy days!"
Philip Pinnell, Mon 12th March '12
"Excellent service except for your call-back service which responded the next day. I had 1 broken glass which I reported and was immediately sent a replacement. Very efficient and friendly service."
Mrs. M. Clissold, Mon 12th March '12
"I'd had trouble finding old-fashioned dimpled pint glasses, but drinkstuff.com had them at a reasonable price. They arrived within a couple of days of ordering, so I was very pleased with the whole experience."
Dave Harris, Mon 12th March '12
"The order was originally returned to sender by Royal Mail without attempting delivery. However the issue was quickly rectified and goods received the next day. Thanks for your help."
Hadyn, Mon 12th March '12
"My order for fishbowls arrived quickly and I was very happy to be able to fill them up for my girls night in. The quality was good and will be ordering some more for the summer."
Sue Cooke, Sun 11th March '12
"Order arrived very quick and happy with glass, will come back to this site for other products, great service."
Callum Adam, Sun 11th March '12
"Having purchased goods from drinkstuff.com previously, I knew I would not be disappointed. The goods were dispatched and delivered all in a timely manner."
Sue Brown, Sun 11th March '12
"Ordered the brandy warmer for my 88 yr old father as a birthday present. He was thrilled! Perfect service, super fast delivery and excellent value for money."
S Schulp, Sat 10th March '12
"Fantastic service. Reasonable price. Quick delivery. One glass broke and a replacement was dispatched same day. Would order again, thanks."
George, Sat 10th March '12
"Our friends recently bought a pub in The Yorkshire Dales. When they decided to get married we were at a loss for a gift. Someone recommended your website and we decided on 'The Large Last Orders Bell', which we had engraved at a local jewellers. I paid extra for next day delivery and my order was delivered before 11am. Ordering and security on your web site was easy to use. I was impressed with your after sales care and was well informed of the orders progress. Our friends were thrilled with their gift."
Mrs Annie Rogerson, Fri 9th March '12
"Totally brilliant service from start to finish!! Order arrived within days and was exactly what we had wanted. It's been christened a few times already! And it looks fantastic."
Colin Browne, Fri 9th March '12
"The goods were of a good standard and the service excellent. I had a slight problem with my order which was sorted very quickly with good professionalism. I will be using drinkstuff.com again."
Terence Bannister, Thu 8th March '12
"Fast delivery no problems with my order, bit expensive on the p and p tho."
Lisa Cunningham, Wed 7th March '12
"I received my order in just 2 days. On opening one part of the product was damaged. After contacting drinkstuff.com I was sent a replacement which I received just 3 days later. I am very pleased with the product and the overall service."
Rachel Halling, Wed 7th March '12
"Thank you for your help sorting out a tumbler that would sit over top of Vin Carafe to make a set, really helpful, great communication and order arrived quickly and safely, thank you."
Julie Lawn, Wed 7th March '12
"Very quick and easy. I would definitely order from here again. I was very impressed with the speed of delivery and the case tracking."
Mark Jackson, Wed 7th March '12
"Arrived when said they would, great product."
Ashe, Wed 7th March '12
"Service was excellent. Delivery swift and trouble free. Have used you before and always a good service."
Nicola Lands, Tue 6th March '12
"Website ease of use - 10/10. Variety of products - 10/10. Quality of product - 10/10. Confirmation e-mails and communication - 10/10. Delivery speed and efficiency - 10/10. Very impressed with all aspects of this transaction! Will definitely recommend you and be back for more products. Any chance of more Strongbow Merchandise? Thank you!"
Sue Horton, Tue 6th March '12
"The whole sale process from ordering the glasses to receiving them in the post a few days later was very good. I will have no hesitation in ordering more items from drinkstuff.com in the future and will recommend them to friends and family."
Peter Macdonald, Tue 6th March '12
"My order arrived less than 24 hours from initial email - which is brilliant!"
Jane Doyle, Tue 6th March '12
"I found the website easy to use, the cocktail carafe just what I wanted, the packaging excellent and the speed of delivery up there with the very best. I have bookmarked the site for future use."
Geoffrey Gregory, Tue 6th March '12
"Very good website and service. Very pleased with the products and the prompt delivery, I would definitely use again."
Kirsty Wood, Mon 5th March '12
"Quick order turnaround and goods as ordered. Same quality as ordered a long time ago which was good to see."
Charles Mercer, Mon 5th March '12
"No complaints, excellent service, prompt delivery and good quality products."
Ruth Linnane, Mon 5th March '12
"Excellent service, quick delivery. We are very pleased. Good quality etc."
Trevor Stuckey, Tue 28th February '12
"Would just like to say great web site, easy to use and navigate prices, very good and delivery very efficient and quick would certainly come back if I need anything else."
Richard Lefton, Tue 28th February '12
"Item arrived on time, beautifully packaged."
Jane Roberts, Mon 27th February '12
"The champagne glasses were beautiful thank you - and very well packaged. They were a 50th birthday gift for someone at work and she loved them :)"
Kairen Mayfield, Mon 27th February '12
"Ordered a few items from you and was surprised with the quick service that I received and with the price and quality of the goods I will be back to shop with you again. Carefully packed and can't wait to use them."
James, Mon 27th February '12
"Great service, order came quicker than I expected. The plates were of a very high quality at an excellent price. Would definitely recommend to friends and family."
Lyn Lawson, Mon 27th February '12
"Excellent items, smooth transaction."
Alex Sinclair, Mon 27th February '12
"I received my order, fulfilling all expectations. It was well packaged and delivered in a timely manner. I would do business with drinkstuff.com again."
John Davis, Mon 27th February '12
"Some of my order was missing and when I emailed the problem was dealt with promptly and courteously I am delighted with my goods. Thank you."
Jude Cranston, Sun 26th February '12
"First class service. Great website, showing a good selection at very good prices. Can't be faulted."
John Taylor, Sun 26th February '12
"Fast delivery... lovely glasses... just what we wanted."
Margaret Coyle, Sun 26th February '12
"Wonderful service - received in plenty of time for 80th Birthday present would have been nice to have had a presentation box (may have made them more expensive). Will recommend and order more. Regards, Keith."
Keith Emery Williams, Sat 25th February '12
"I was so impressed with the efficiency and good feedback on your process from ordering until the goods arrived at my door. They were well packed and certainly no damage had occurred. Well done, I would certainly recommend you to anyone!"
Joan Hewitt, Sat 25th February '12
"I'm very pleased with my order, no glass were broken, and the delivery came 5-6 days after I ordered. The delivery cost to Denmark is unfortunately a little bit expensive, so that might prevent me from ordering again if I find what I'm looking for another cheaper place."
Julie Albertsen, Wed 22nd February '12
"I bought the Boston Cocktail Shaker Set for a friend's birthday and it was perfect! My friend loves her present and I am a very happy customer! Very good quality set, good value and excellent service from drinkstuff :)"
Natasha, Mon 20th February '12
"Very fast delivery Customer services called to verify exact location of address to avoid confusion with courier."
J Andrews, Mon 20th February '12
"I've already noted in my reviews of the products I bought how pleased I am with the service I had from drinkstuff. The price was excellent, delivery was very prompt and extremely securely packed. I was also surprised (and delighted) that one of your staff sent me a £5 credit on my account for my reviews - something I hadn't expected at all! Thanks very much!"
Rupert, Sun 19th February '12
"Found what I wanted quickly, for a good price; placed the order easily, order was shipped out and arrived within 2 days. What more can you ask?"
George Dunlap, Sun 19th February '12
"Only the extended delivery date almost caused a problem. Product excellent."
Trevor, Sat 18th February '12
"Very fast delivery and packaged superbly. All glasses intact. Very, very happy indeed."
Scott Worboys, Sat 18th February '12
"I was very satisfied with the order from start to finish. Everything went very smoothly and I would have no issues buying from you again or sharing your company name with friends. Thank you for a great experience."
Terry Bowker, Sat 18th February '12
"Fantastic delivery speed. Only had to wait one day and didn't even have next day delivery. Everything in perfect condition. Will definitely be using the site again!!"
David Jones, Sat 18th February '12
"Really pleased with product and the delivery was very speedy. Will definitely use this company again."
Glenys Heslop, Fri 17th February '12
"Really fast delivery, well packaged and very good quality products. Would definitely recommend."
Aaron, Thu 16th February '12
"Great service, well packaged and promptly delivered, highly recommended."
Morad, Wed 15th February '12
"Great service, items delivered swiftly and very securely! Would recommend."
Paul Rogers, Tue 14th February '12
"Really safely packed and in consequence very safely received - and almost 'speed of light' delivery - well done!"
Derrick Bateman, Tue 14th February '12
"I was very satisfied with the service I received. Although one item was damaged, you dealt with the situation really well and immediately dispatched a new one."
Ciaran Lebrun, Tue 14th February '12
"I am so glad that I found you! A magnificent selection of items to choose from and I was certainly very, very happy with the glasses that I ordered from you. Praise should also go to your wonderful Customer Service, who are UK based, friendly, professional and extremely efficient. An all round excellent buying experience and I shall be back for more."
Jane Parker-Smith, Tue 14th February '12
"Nice packing and quick delivery!!"
Sharon, Tue 14th February '12
"I ordered the Bomb Shotz Clear 3.7oz / 105ml (Pack of 50) for a birthday party full of people fond of shots. They went down a storm and performed exactly as meant. The delivery was more than prompt (ordered on the Wednesday arrived on the Thursday). As always brilliant service from drinkstuff."
William Cameron, Tue 14th February '12
"Excelent delivery speed, cost and service in general. Thank you. Just in time for fiancé's birthday."
T Ross, Mon 13th February '12
"Very pleased indeed with my order and the speed and efficiency with which it was handled. Thank you."
Damien Mead, Mon 13th February '12
"Great company. Fast delivery. One of my products was damaged on delivery, I contacted them and no questions asked a replacement was sent the next day. That's what I call a great service. Thank you."
Mike Fielding, Mon 13th February '12
"Glasses were just what I wanted. Service was prompt and efficient. I would definitely recommend Drinkstuff!"
Tina Hill, Mon 13th February '12
"Like the product, sent well packed and promptly."
Casie Allan, Sun 12th February '12
"Very good service including delivery. Very pleased with the Last Orders Bell which will grace our home bar really nicely thank you."
Julia Watkins, Sun 12th February '12
"Great product and great service, thanks."
Andy Allman, Sun 12th February '12
"Received everything on time and in perfect condition. Will certainly use this site again."
Pearl Whyte, Sun 12th February '12
"I ordered on Sunday afternoon and the items were with me on Tuesday morning."
Roger Hopes, Sun 12th February '12
"Very pleased with service and communication. Goods arrived when stated and were just as advertised. A very pleasant web ordering experience!"
Ceiridwen Edwards, Thu 9th February '12
"Very quick and easy online purchase, and great contact throughout to let me know what was happening with the order. The company would get five stars but one of the wine cooler bags we bought had a small leak! Other than this very good service from drinkstuff."
Drinkstuff says: We're sorry that your Ice Bag arrived to you in this condition James. We hope you have now received your replacement Ice Bag and are enjoying some chilled drinks!
James Bowie, Thu 9th February '12
"This was my second order, and therefore eligible for £5 credit, however I forgot at the last minute to add the code. Contacted sales, to be told it could not be taken off afterwards. Dont see the problem, other companies do it. This would have made me give AAA++++ for service, but it leaves me wondering!!!"
Drinkstuff says: We're sorry that you missed applying the £5 discount on to your order Brian. Unfortunately once the order has gone through and payment has been made there is no way for us to alter payment details for that order.
Brian Hughes, Wed 8th February '12
"Glasses ordered rather late in the day, and we still got next day delivery. Well done thanks."
Morag, Wed 8th February '12
"A1 magic service."
Derek Maudsley, Wed 8th February '12
"Excellent transaction. Good communication, would recommend."
Lindsey McGibbon, Wed 8th February '12
"Order was delivered promptly, as advertised, and very well packed. I have no hesitation in throroughly recommending drinkstuff for my, or anyone else's, requirements. A job well done. Thank you."
Stuart Harvey, Wed 8th February '12
"Drinkstuff had what we wanted in stock at a good price. Ordering from the website was straightforward, and delivery was quicker than advertised."
Ian Miller, Mon 6th February '12
"Product arrived as ordered, very promptly! Would buy from this company again without hesitation!"
Becca Moore, Mon 6th February '12
"Your product was ideal, but unfortunately it was too big for the cabinet in my caravan. Thank you very much for a quick delivery. Mrs A Hill"
Anne Hill, Mon 6th February '12
"I found glasses on drinkstuff that are hard to get in the local stores where I live. Really satisfied with the service, price and time for delivery."
Wilhelm, Mon 6th February '12
"Fast delivery, great product x"
Jamie Longstaffe, Mon 6th February '12
"I'm more than happy with the service received. The delivery company had an issue finding my house but this was resolved quickly by Sharon in customer services who kept me up to date by phone and email. Thanks!"
Matt Shaw, Mon 6th February '12
"Good value for money and good service. Received the items within 2 days form placing my order."
Mitch, Mon 6th February '12
"The bar stool was the cheapest I could find it anywhere online, is a great quality item & looks good. The packaging was just brilliant - it would have survived being dropped from a tower block I think. Great service. Great item."
Mr Curtis, Mon 6th February '12
"Love it, thanks very much."
Lesley, Mon 6th February '12
"I was very pleased with this product, delivery was prompt and reliable. I would buy from drinkstuff again."
N O'Connor, Sun 5th February '12
"Great and easy 2 use website, found everything I was looking for and at good price. I have recommended it 2 a friend. I'm happy I came across the website, once again great site 2 visit :) ;)."
Eamon Brennan, Sun 5th February '12
"Items were easy to find on the website, there was choice. Good value, delivered quickly."
Carole Legon, Sun 5th February '12
"Excellent service, speedy delivery and great communication!! Will use again the next time I have a cocktail party ;)"
Emma, Thu 2nd February '12
"Very satisfied. Product arrived a day earlier than estimated."
Carlos Jose, Wed 1st February '12
"I ordered the ice bucket from you and was very pleased with your prompt service and the quality of the goods ordered."
C A Melsom, Wed 1st February '12
"drinkstuff is a rare company with very high standards of dealing with its customers. Their service is excellent but their after-sales customer care is quite outstanding. Their staff are both courteous and efficient. I shall have absolutely no hesitation in returning to them again and again."
Dr C B Chinoy, Wed 1st February '12
"The communication and service from this company was excellent and they offered a wide range of goods. The glasses were beautifully designed, of very good quality, and offered at a reasonable price. My order arrived quickly and was well packed. Drinkstuff has a good 'follow up' policy and I have since received offers from the company but they are not intrusive. I would definitely highly recommend this company."
Mrs Jean Wiss-Rogers, Wed 1st February '12
"All the items came really quickly with updates while they were on the way. Well packed and all in perfect condition. I was really pleased with everything I ordered, all good quality items and very reasonably priced."
Bridget, Tue 31st January '12
"Wanted a small beer / wine fridge to install in a new kitchen, good choice on the website and also found several other items that proved useful. Hadn't thought to use this site to help equip a domestic kitchen but ended up finding all sorts of useful items i.e. bar runners to protect my new work surfaces! I work shifts so paid for next day delivery to make sure that items turned up on a day when I would be home. Items arrived before 10 a.m. leaving me the rest of the day to go out. In summary, good choice and reliable delivery. Many thanks, Matt."
Matt, Tue 31st January '12

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