Customer Feedback
Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
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By submitting this form you agree that drinkstuff.com will be able to use your submission, should we approve it, on our website. We reserve the right to cancel certain comments.
"The service was fantastic - from order entry right through to immediate delivery the next day. Packaging ensured no breakages and the product themselves are wonderful - lovely to hold and yet very durable - we will certainly use drinkstuff.com for all our future glasses and recommend to friends and family."
Helen Pell, Sun 8th April '12
"As always the order arrived promptly, correct and the items were as described and were of a quality I would class as value for money. I will continue to use drinkstuff.com to equip my home bar as it develops."
Tam Border, Sun 8th April '12
"Ordered quite late. Came on time. Quality and price superb. Party guests asked where I got such fabulous cocktail goods from as they are going to have cocktails at their party x thank you x"
Di Gargett, Sat 7th April '12
"Very easy process, kept informed at every stage, product arrived promptly, was exactly what we wanted."
Anne Steel, Fri 6th April '12
"Very prompt service."
I C, Thu 5th April '12
"This was my 1st order from you and I was very pleased with the service I received. Great price and 1st class service I received. Instant despatch and updated emails of the progress. So thank you I wish there were more companies like yours. Keep up the good work well done."
Mrs Larkin, Wed 4th April '12
"Found drinkstuff.com by accident seaching for Peroni glasses. I certainly know where to come in future. Fabulous range of 'stuff'. Really quick delivery and e-mail tracking. Greatstuff!!"
Michele Perren, Wed 4th April '12
"Product I ordered was not fantastic as it is only put in the fridge not the freezer, which I had not realized. However the customer service was very good - I received an explanation and replacement of the item that had cracked when removed from the freezer! Good company but I would not buy the product again."
Carole Harris, Tue 3rd April '12
"A******"
Lakhy Mattu, Tue 3rd April '12
"Thank you for my order, one time (thank god it was a gift) and brilliantly packaged up. It was very fragile and I was concerned it wouldn't make it in one piece. The Porto Sippers and Decanter are a stunning gift for the man in your life who has everything, very impressive."
Angie Daw, Tue 3rd April '12
"Cannot fault this company, ordered some stuff same day from another site, never turned up, five phone calls later still waiting for refund! This company goods arrived next day and fantastic communication all the time. FANTASTIC SERVICE, QUICK DELIVERY, WILL USE ALL THE TIME....."
Helen Ardani, Tue 3rd April '12
"Trustworthy and exceptional customer service!!!"
Vishal Patel, Tue 3rd April '12
"Very good fast service and product exactly as described. The glasses were delivered in very safe packaging within 48hrs and, as I was not at home, the package was left by the courier in a sensible place with a note through the door. Many thanks to you all at drinkstuff.com and your courier, Yodel."
R James-Cattell, Mon 2nd April '12
"Very quick service, ordered 2pm and got it the next day. That's well quick. ;0 Been looking out for this bbq for a long time and the price was nice. Well done, will be recommending you."
David Chamberlain, Mon 2nd April '12
"I ordered 2 wine thermometers on the Wednesday, got them on the Friday and delighted with them, seriously I cant fault drinkstuff.com. I will definitely be using you guys again."
William Pollock, Mon 2nd April '12
"We ordered optics and a bar sign for our summerhouse and the quality is brilliant. Our friends love coming over to our bar in the garden. Quick delivery too, thanks guys, would use you again."
sally lawson, Mon 2nd April '12
"Item arrived quickly, great comm.... brill !!!"
Sharon Campbell, Sun 1st April '12
"Needed hurricane glasses for a party, and various other bits and pieces. I thought I would need to go to different sources to get the best prices, but it turned out I could get all I needed at really good prices with excellent postage rates all from this company. Delivery fast. I was very impressed with this company and I have already passed on details to a work partner who was looking for some equipment."
Linda Tyler, Sun 1st April '12
"First class service, first class delivery."
Robert Andrews, Sun 1st April '12
"Brilliant product and at a good price. Dispatch and delivery was very quick, well done."
Mr David Holgate, Sun 1st April '12
"My order of a Burco Boiler for my Scout Group was fulfilled quickly and efficiently. Most impressive."
Verity Kemp, Sat 31st March '12
"Good efficient service, goods delivered in very safe packaging within 48hrs."
C. A. McAllister, Sat 31st March '12
"Your one stop shop for all bar related products and cheaper than the competition in my experience!"
Barry Clark, Sat 31st March '12
"Your online service is very straightforward. Your despatch time is also up to scratch and I am also very happy with the product. However, I think it would be a good idea if you could make the bowls a little heavier, they are too thin. Otherwise, I am happy with the overall service."
Isabella Frimpong, Sat 31st March '12
"Great service, quick and very reliable especially from Tony Steel. Hope to use you again soon."
Stephen Walker, Thu 29th March '12
"Very good product, quick delivery, thank you."
Joanna, Thu 29th March '12
"Chose on line, made a mess of the order, phoned up, resolved, shipped, arrived as ordered promptly for this part of the country. No problems."
Mark Holbrook, Wed 28th March '12
"The glasses I ordered came quickly and were exactly as expected. The only reason I didn't give 5 stars was because there wasn't the flexibility to order the number of sets I wanted and avoid paying for postage. Other than that, everything was perfect."
Laurel Rusakoff, Wed 28th March '12
"Excellent service, will recommend."
Jane Watts, Tue 27th March '12
"Was really pleased with the quality of the glasses I ordered and was surprised at how quickly they were delivered, full marks to Barmans."
Colin Stamford, Mon 26th March '12
"Brilliant thanks."
Linda Warren, Sun 25th March '12
"Nice purchase."
Julio Penaforte, Thu 22nd March '12
"Prompt dispatch, good quality."
Marina Reisenbuk, Wed 21st March '12
"Excellent service, good product, very happy customer will use you again."
David Pitcher, Tue 20th March '12
"Again you guys have outdone yourselves, with excellent items and delivery. Always a pleasure."
Angie Gethin, Mon 19th March '12
"Thank you for the great service, the whiskey glasses are exactly what I wanted. Excellent quality."
Robert Lloyd, Mon 19th March '12
"Great prices, wide range, & fast delivery! Very happy with my purchase & would use drinkstuff.com again."
Kirstie, Mon 19th March '12
"Easy to order on internet and prompt delivery, very pleased."
Annette May, Mon 19th March '12
"Thank you for an excellent service. I was really surprised how quick the order was dealt with and by the delivery. I will recommend you to every one I know. Once again thank you."
Percival Nicholas, Mon 19th March '12
"I would like to thank all staff at drinkstuff.com, the service was second to none and the products are exceptional quality. Thanks again, I will definitely be using you all again. Kate Macluskey."
Kate Macluskey, Mon 19th March '12
"Excellent range of glassware, with very quick delivery. Would recommend."
Valerie Thomas, Sun 18th March '12
"I found this website the day before a New Years cocktail party - and wished I'd found it sooner, as it was too late to order for that occasion. I came back again to order for my daughter's birthday: easy to use website, amazing range, and really good prices. Order arrived within 2 days, all neatly and securely packed - and really good quality, especially for the price. Cocktail kits were brilliant, disposable glasses and bowls were very good quality (and so not disposed of!). Will happily use again, and recommend to others (the animal drinks straws were a huge hit with teenagers and middle-agers alike!)"
Susan Purcell, Sun 18th March '12
"drinkstuff.com is a very good company to use. Website is easy to navigate and easy to find what you are looking for. My order was quickly dispatched and delivered. Overall I'm very pleased with my purchase and would use drinkstuff.com again."
Blake Gumble, Sun 18th March '12
"Cases arrive safe and sound and in record time. Great purchase."
John Killilea, Sun 18th March '12
"First class service. Easy to order, product as described, well packaged, fast delivery. Well done!"
Paul Acton, Sun 18th March '12
"Prompt delivery, very good service, well packaged."
Alan Hillery, Sun 18th March '12
"My order came very quickly and your communications about it kept me fully informed. I am very pleased with the Caldura fridge (for my 91 year old aunt's tiny kitchen). Many thanks to everyone involved - I'd definitely buy from you again."
Anne Keddie, Sat 17th March '12
"I am very pleased with my order, I hope to buy again."
Elizabeth Rowe, Thu 15th March '12
"Very satisfied with item."
Joseph Gilchrist, Thu 15th March '12
"Hello, it was my second order from www.drinkstuff.com, I am surprised that your service is so quick and very professional! However I am not going to order some stuff from different company than yours."
Mariusz Machla, Wed 14th March '12
"Great service, drinks on the house good!!!"
Jeffrey Ferrette, Wed 14th March '12
"This is the second time I have used this website after being recommended by a friend. Products were delivered promptly and quality is fantastic as usual and prices are always very low. Great for people's birthday presents!"
Vanessa Robert, Wed 14th March '12
"All the products were exactly as described, and at brilliant prices. The bar caddy starter set contains loads more items than I thought it was going to - really impressed. Delivery was incredibly quick, thank you."
Sarah, Wed 14th March '12
"I needed some things urgently for a work project. I ordered online and the items were delivered within 2 days! Will definitely use again!"
Jane Burley, Wed 14th March '12
"Having Googled to find items for a cocktail party, found your site to be the easiest and full of everything you could possibly need. Your service and contact was excellent and the package arrived very quickly, safely packed with no missing or broken items. Well done. Will use this site again."
Jan Dearing, Tue 13th March '12
"Fantastic service, really quick delivery. Thank you."
Rosie Barratt, Tue 13th March '12
"My order was delivered super quick without any problems. The products purchased are very good quality and the prices were very reasonable."
Deborah Downing, Tue 13th March '12
"Service was very good. On time delivery."
Sarah Kilgallon, Tue 13th March '12
"Only wanted a few things for home use, web site easy to use, goods arrived well packed and so prompt. All in all very satisfied and will use again."
Maria Price, Mon 12th March '12
"Good price, fast delivery & product works. Jim."
Jim McEwen, Mon 12th March '12
"I was very pleased with your service, order was despatched promptly. Many thanks."
Caroline Fordham, Mon 12th March '12
"Very fast delivery, good product, good price."
Paola Farino, Mon 12th March '12
"We live in France but to save postage we had the Absinthe fountain delivered to our UK address and we don't get back there for another week. We have been informed it was delivered promptly and seems to be intact so we assume all is OK. It is more complicated as the absinthe, spoon and glasses are in France. Happy days!"
Philip Pinnell, Mon 12th March '12
"Excellent service except for your call-back service which responded the next day. I had 1 broken glass which I reported and was immediately sent a replacement. Very efficient and friendly service."
Mrs. M. Clissold, Mon 12th March '12
"I'd had trouble finding old-fashioned dimpled pint glasses, but drinkstuff.com had them at a reasonable price. They arrived within a couple of days of ordering, so I was very pleased with the whole experience."
Dave Harris, Mon 12th March '12
"The order was originally returned to sender by Royal Mail without attempting delivery. However the issue was quickly rectified and goods received the next day. Thanks for your help."
Hadyn, Mon 12th March '12
"My order for fishbowls arrived quickly and I was very happy to be able to fill them up for my girls night in. The quality was good and will be ordering some more for the summer."
Sue Cooke, Sun 11th March '12
"Order arrived very quick and happy with glass, will come back to this site for other products, great service."
Callum Adam, Sun 11th March '12
"Having purchased goods from drinkstuff.com previously, I knew I would not be disappointed. The goods were dispatched and delivered all in a timely manner."
Sue Brown, Sun 11th March '12
"Ordered the brandy warmer for my 88 yr old father as a birthday present. He was thrilled! Perfect service, super fast delivery and excellent value for money."
S Schulp, Sat 10th March '12
"Fantastic service. Reasonable price. Quick delivery. One glass broke and a replacement was dispatched same day. Would order again, thanks."
George, Sat 10th March '12
"Our friends recently bought a pub in The Yorkshire Dales. When they decided to get married we were at a loss for a gift. Someone recommended your website and we decided on 'The Large Last Orders Bell', which we had engraved at a local jewellers. I paid extra for next day delivery and my order was delivered before 11am. Ordering and security on your web site was easy to use. I was impressed with your after sales care and was well informed of the orders progress. Our friends were thrilled with their gift."
Mrs Annie Rogerson, Fri 9th March '12
"Totally brilliant service from start to finish!! Order arrived within days and was exactly what we had wanted. It's been christened a few times already! And it looks fantastic."
Colin Browne, Fri 9th March '12
"The goods were of a good standard and the service excellent. I had a slight problem with my order which was sorted very quickly with good professionalism. I will be using drinkstuff.com again."
Terence Bannister, Thu 8th March '12
"Fast delivery no problems with my order, bit expensive on the p and p tho."
Lisa Cunningham, Wed 7th March '12
"I received my order in just 2 days. On opening one part of the product was damaged. After contacting drinkstuff.com I was sent a replacement which I received just 3 days later. I am very pleased with the product and the overall service."
Rachel Halling, Wed 7th March '12
"Thank you for your help sorting out a tumbler that would sit over top of Vin Carafe to make a set, really helpful, great communication and order arrived quickly and safely, thank you."
Julie Lawn, Wed 7th March '12
"Very quick and easy. I would definitely order from here again. I was very impressed with the speed of delivery and the case tracking."
Mark Jackson, Wed 7th March '12
"Arrived when said they would, great product."
Ashe, Wed 7th March '12
"Service was excellent. Delivery swift and trouble free. Have used you before and always a good service."
Nicola Lands, Tue 6th March '12
"Website ease of use - 10/10. Variety of products - 10/10. Quality of product - 10/10. Confirmation e-mails and communication - 10/10. Delivery speed and efficiency - 10/10. Very impressed with all aspects of this transaction! Will definitely recommend you and be back for more products. Any chance of more Strongbow Merchandise? Thank you!"
Sue Horton, Tue 6th March '12
"The whole sale process from ordering the glasses to receiving them in the post a few days later was very good. I will have no hesitation in ordering more items from drinkstuff.com in the future and will recommend them to friends and family."
Peter Macdonald, Tue 6th March '12
"My order arrived less than 24 hours from initial email - which is brilliant!"
Jane Doyle, Tue 6th March '12
"I found the website easy to use, the cocktail carafe just what I wanted, the packaging excellent and the speed of delivery up there with the very best. I have bookmarked the site for future use."
Geoffrey Gregory, Tue 6th March '12
"Very good website and service. Very pleased with the products and the prompt delivery, I would definitely use again."
Kirsty Wood, Mon 5th March '12
"Quick order turnaround and goods as ordered. Same quality as ordered a long time ago which was good to see."
Charles Mercer, Mon 5th March '12
"No complaints, excellent service, prompt delivery and good quality products."
Ruth Linnane, Mon 5th March '12
"Excellent service, quick delivery. We are very pleased. Good quality etc."
Trevor Stuckey, Tue 28th February '12
"Would just like to say great web site, easy to use and navigate prices, very good and delivery very efficient and quick would certainly come back if I need anything else."
Richard Lefton, Tue 28th February '12
"Item arrived on time, beautifully packaged."
Jane Roberts, Mon 27th February '12
"The champagne glasses were beautiful thank you - and very well packaged. They were a 50th birthday gift for someone at work and she loved them :)"
Kairen Mayfield, Mon 27th February '12
"Ordered a few items from you and was surprised with the quick service that I received and with the price and quality of the goods I will be back to shop with you again. Carefully packed and can't wait to use them."
James, Mon 27th February '12
"Great service, order came quicker than I expected. The plates were of a very high quality at an excellent price. Would definitely recommend to friends and family."
Lyn Lawson, Mon 27th February '12
"Excellent items, smooth transaction."
Alex Sinclair, Mon 27th February '12
"I received my order, fulfilling all expectations. It was well packaged and delivered in a timely manner. I would do business with drinkstuff.com again."
John Davis, Mon 27th February '12
"Some of my order was missing and when I emailed the problem was dealt with promptly and courteously I am delighted with my goods. Thank you."
Jude Cranston, Sun 26th February '12
"First class service. Great website, showing a good selection at very good prices. Can't be faulted."
John Taylor, Sun 26th February '12
"Fast delivery... lovely glasses... just what we wanted."
Margaret Coyle, Sun 26th February '12
"Wonderful service - received in plenty of time for 80th Birthday present would have been nice to have had a presentation box (may have made them more expensive). Will recommend and order more. Regards, Keith."
Keith Emery Williams, Sat 25th February '12
"I was so impressed with the efficiency and good feedback on your process from ordering until the goods arrived at my door. They were well packed and certainly no damage had occurred. Well done, I would certainly recommend you to anyone!"
Joan Hewitt, Sat 25th February '12
