Customer Feedback

"Good service, pleased with product and will order again."

"I've ordered from Drinkstuff twice now and have been thoroughly satisfied with the products.I am very happy with the pricing and astonished at the swift delivery [via courier too, no less]. The packaging is excellent to the excess. I suspect that you could find a chip in 'The Star Of India' before you'd receive a delivery from Drinkstuff with a broken item inside! Top marks, earned and well deserved. Bravo!"

"Very efficient, goods received on time."

"Great customer service.People actually responded to the emails I sent which was great! Great product, well packaged and a good price."

"Easy to find what I wanted, prices superb, delivery in a blink of an eye. So smooth and stress-free. Thank you for a fantastic shopping experience."

"This company's customer service is second to none. Sent replacement parts instantly and without hassle. In this day, when service is often poor, I can readily recommend Drinkstuff to anyone for speed of delivery, quality of service and price."

"Really helpful service as Drinkstuff delivered at a time and date convenient to me. It was fast delivery and extremely well packaged. Delighted."

"Found this website by accident, I have to say the service & communication was excellent. Thank you very much for an easy transaction."

"I had ordered a brass door plaque but received a knife which was concerning that the order could be so wrong. However when I rang to explain what I had received, the lady I spoke to was brilliant and sorted out my correct order straightaway and apologised for the error so this part of the process was really good."

"Lovely item, excellent quality."

"I was most impressed by the speed with which your cake domes reached me. My daughter runs a cake-making business and needed some cake domes for a stall she had at the recent Bristol Balloon Fiesta. She was very pleased with them and they enhanced the appearance of her cake display no end. Thank you very much."

"Excellent and efficient service. The glasses were just what we wanted. Thank you."

"Easy to order online, product delivered much quicker than expected. Good quality and therefore value for money"

"The service was excellent and the website easy to use. The order arrived well packed."

"Great quality product with super fast delivery. I will definitely be using DRINKSTUFF again!"

"Prompt and efficient service. Glasses were very well packed, so no breakages!"

"The product I ordered came at a great price and arrived really quickly. When I had an after sales query the staff at Drinkstuff responded and rectified it within 24 hours. A most welcomed experience."

"Quick delivery and very well packaged."

"Very pleased with fast service and items. Will deal with again. Many thanks."

"Excellent service, and excellent products! I could not have asked for better service and the delivery was exacty as stated. I will definately use Drinkstuff in the future."

"Really pleased with the ice bags. It saves all that running back to the fridge as I haven't room for standard coolers."

"I live in Norway so before I go to England to visit my parents I order from Drinkstuff. I order lots of bit and pieces that fit in my suitcase so I can take back with me. I have always been pleased and the delivery is always quick. I recommend drinstuff.com to all my friends."

"Perfect product ,fast delivery ,great price!!! "

"I ordered 16 miscellaneous cocktail glasses and a shaker set as a gift for a friend. The package arrived on time and although I opened it to check that the contents were OK, I was so impressed by the quantity and volume of packaging that I simply sealed it back up. The box is being shipped abroad soon and I feel very confident that it will arrive with all glassware entirely intact."

"Excellent service. Reasonable prices and quick delivery."

"An excellent fast service. A pleasure to do business with. I will use your company again."

"Fast service, excellent product."

"Reasonably priced and decent size with drip tray insert. Keeps ice cool and solid for hours."

"Excellent service, very fast and very well priced. Will be using Drinkstuff again almost certainly."

"I ordered some glasses. It was worth the money as the glasses look great and are perfect!!"

"Will definitely return for any drink related product."

"The delivery was faster than expected and the item was exactly what I wanted."

"I had a few problems at the start but was dealt with well and very quickly. Good service."

"Thank you for a prompt dispatch. It was delivered to my place of work, not something I've done before but will definitely do again. They were well packaged and were exactly what I wanted. Thank you very much."

"Excellent service, delivery as promised and products are very good. Would use this company again for our next beer festival"

"These beer bags are exactly what we wanted to put beer on the tables in a nice arrangement at my daughters wedding. Crystal clear and practical, very nice. Fast and efficient service and a quality product at a very reasonable price. I will definitely use this company again."

"Fantastic service, ordered 4 stools and they were delivered in less than 24 hours, absolutely amazed and very impressed. Excellent service, shame I can not order everything through them."

"My glasses arrived intact despite plastic 'airbag' padding only on top and at sides. The 2 boxes of 6 were unprotected below and at the other side(s) except for their own boxes which are simply thin cardboard (with dividers inside). Maybe this always works but there is a lot of handling involved from pick up to depot onward depot and then as I missed the driver, unload from that van to our local depot where I collected. As I said all in good condition so constructive criticism only. Thanks."

"Very fast, very efficient service. Everything in stock and very well packaged. Will definitely use again. Thanks!"

"Very good service. Could not complain. I ordered late one day and they arrived the next. I will use them again."

"Very good and fast delivery."

"Completely satisfied with the optic and holder I purchased. Delivery was good, price was good. I'm happy."

"Very quick delivery."

"Quick delivery and a great service, will definitely use again."

"I have looked for the slim glasses I wanted in all the shops in Newcastle and was unable to find them. When our son was home he went on the internet and found that your firm could supply them. We ordered them and they were delivered within 48 hours which I thought was excellent service. I am thoroughly delighted with the glasses which I was unable to find anywhere in this region."

"This order wasn't without its problems. Firstly the packaging of some of the 'small parts' meant that the spouts were jammed in one of the connecting tubes to the fountain. However, one phone call to your company resulted in prompt action - I had a return phone call within 30 minutes and a new set of the appropriate parts were posted out to me 1st class. On receiving these parts the cocktail fountains was then 'built' but when switched on did not work! The liquid would just not go up the tube and around the fountain. Waited patiently over the weekend and 1st thing Monday morning rang your company again - we wanted the fountain for the forthcoming Saturday for my daughter's 21st - and once again, with prompt service a new 'base' for the fountain was sent Special Delivery which arrived the next day. This time it worked - thankfully! During this process which could have become rather tiresome and frustrating I dealt with a girl called Sophie who was 1st class in her approach to me as a customer and I would like to make a special mention as to how helpful and understanding she was with regard to this order. I will send her a separate e-mail direct to thank her - it is rare in this day and age to have such good customer service, so my thanks to her."

"Great company, great service. Will definitely use again!"

"Very nice/durable glasses for an Irish coffee. They were despatched very quickly too."

"Good communication from this company and always fast delivery of goods."

"I ordered a no. of different items and they are all very good quality. My order was shipped very quickly and I am very pleased with everything I purchased."

"Great communication when asking clarifying questions, thanks. Very quick delivery once order was placed."

"Ordered poker card guard, which arrived in 3 days. Great product, however it was supposed to come in a presentation box. As it was a present I contacted to see where the box was. No fus at all, apologised for the mistake and sent out straight away, arrived in 2 days. Although missed from 1st delivery, great service as usual. Anyone can have a mishap, it's the rectifying that separates service from great service."

"Excellent: Efficient and fast service. All packed very well and good quality. Have just ordered another 2 bar stools to go with the 6 we already have from you. Would definitely recommend you."

"Always a pleasure do business with this company. Great products at very competitive prices. They always deliver quickly."

"Excellent service and product. Thank you."

"Thank you for your fast service. You did what you said."

"Ordered online, package delivered within a couple of days no hassle and all went very smooth. Very good service and products will definately use again."

"Delivered rapidly & was the cheapest I could find on the internet. "

"Fast delivery, nice people and good quality. Problem with one chair but sorted straight away with no questions. Made a good change to deal with a company like this."

"I have ordered twice from this company, however the second time there was an error with the quantity delivered. The company was quick to resolve the problem and the rest of the order arrived without delay. I would be happy to recommend "Drinkstuff" to anyone looking to buy what they offer. Also the delivery charges, as I live in France, were extremely good."

"Goods just as described and reasonable price. Order was received promptly, but with one item missing. However item sent very quickly once I rang to inform of the shortage."

"Really pleased with my order from drinkstuff. Fast professional web purchase. Amazing range of products at discount prices."

"Super easy to order online and box arrived next day in time for the party. I had to return one item as smaller than expected and this was dealt with promptly - definitely recommend these guys."

"Very happy with the glasses that we bought. They were well packaged and were all perfect when we opened up the box."

"Prompt delivery well packaged"

"Arrived in good order and very fast delivery"

"We were in a hurry for a novelty apron and luckily stumbled across this site that did next day delivery at a reasonable price and the order was taken quite late in the afternoon. Updates were constantly sent, we could track the item and it arrived within the estimated time. Thank you :-)"

"Only a small order (1 glass!) but we got great information throughout, quick delivery and excellent packaging to protect the glass."

"First time using your company and very pleased with the purchase. The description was spot-on, order confirmation and delivery date were provided very shortly afterwards and the items (glassware) arrived intact and very well packaged. Will use drinkstuff again."

"I recently had a minor problem with an ice crusher I purchased and after contacting customer services via email, in no time at all we had a responce and without any hesitation a replacement item was posted and received the next day. I call that excellent customer service and was more than expected but greatly appreciated!"

"Very quick delivery and the barbeque is exactly as described."

"Pleased with purchse, wanted it for saturday night, good fun and good price."

"Excellent and very quick service along with keen prices and an easy to use website."

"From start to finish an excellent firm to deal with. Easy to use website, all relevant information given on product and easy ordering. Competitive pricing and quick delivery with a 1 hour time slot given on day of delivery. Item well packed."

"I received my order very promptly. I am very pleased with the product."

"This is the kind of shop where I can find those odd, funny things that I cannot find in shops in this country (The Netherlands). Keep being fun!"

"Ordered on a Monday delivered the next day...can't get better than that... Excellent service and just what I wanted...Thank you."

"What a great surprise to get the barstools I was looking for from Drinkstuff at a greatly reduced price from some of the major stores. Quick delivery and when we phoned looking for a missing screw we received a pack in the next days post. Would definately recommend using this company."

"The response service and help from customer services was brilliant."

"Couldn't be more satisfied. They were exactly what I wanted, the price was almost 1/2 of the nearest, cheapest, competitor; and I wouldn't have got them any quicker unless I went down to the store in person and forked over cold hard cash!! Next time I'm after glasswear, kitchenwear or the like, I know were I'll be looking."

"Timely and efficient dispatch. Good product - exactly what I was looking for. Thank you!"

"Just as described. Quick delivery."

"Ordered an Emporer bar which was delivered in a damaged condition. The customer services were VERY helpful and dispatched a replacement very quickly. The second item was delivered with a slightly damaged corner which we felt did not justify a full complaint as it sits out of sight from where the bar is positioned. We would recommend that Drinkstuff re evaluate their packing procedures and advise courier companies of the fragility of the goods so that future customers do not receive items in the same condition as we have experienced. I will have no hesitation in placing future orders with the company, as they have provided customer services far beyond any other companies I have dealt with in the past. "

"Ordered an Emporer bar which was delivered in a damaged condition. The customer services were VERY helpful and dispatched a replacement very quickly. The second item was delivered with a slightly damaged corner which we felt did not justify a full complaint as it sits out of sight from where the bar is positioned. We would recommend that Drinkstuff re evaluate their packing procedures and advise courier companies of the fragility of the goods so that future customers do not receive items in the same condition as we have experienced. I will have no hesitation in placing future orders with the company, as they have provided customer services far beyond any other companies I have dealt with in the past. "

"A good transaction."

"Product as expect and quick delivery. Postage on the high side."

"The website is very informative and easy to use. The products I ordered were top quality, well-packaged and received extremely quickly by post. Thank you."

"Good choice and at a great price, items arrived promptly and not broken."

"The service provided and goods delivered were perfect for our requirements."

"I ordered a batch of pint glasses and wine glasses. There were some breakages in transit, but these were replaced. Very happy with my order."

"fantastic..........looks brilliant...thank you so much..our bar looks wonderful everyone loves it even the cat..."

"Very pleased with delivery and product."

"The barbecue I ordered had a issue with one of the grills. Drinkstuff staff were apologetic & dispatched a replacement part with 1 day delivery - PERFECT !!"

"Great value and top quality item. Super fast delivery and superb packaging. Do not hesitate to order from Drinkstuff."

"I was very pleased with the price and the quality of these glasses, I intend to use them with coloured sand and led tea lights for table centre pieces at my wedding, they look lovely :)"

"Great prices and service. Will use again."

"The glasses were everything we hoped for, they arrived promptly and well packaged all at a reasonable price. We had a wedding last Saturday and the local farmer kindly lent us the use of his field so we didn't want to use glass glasses after the reception meal in case any glass pieces were left in the grass. Your plastic drinkware was just what we wanted."

"Excellent service, will use all the time now."

"I rang Drinkstuff to ask about their aluminium boxes of poker chips to see if it would be possible to use them for our charities new 100s club draw. The man I spoke to was so helpful, referring me to the box of chips that they had on special offer, which saved our charity money. The chips arrived within days and they are perfect for writing the numbers on and putting in a bag for the draw. Considering we spent such a small amount I was over the moon with the quality of the product and the service provided. Thankyou"

"I ordered some sparklers, it says burn for at least 10 second. I only seen 5 second and it was all finished! I can live with that, delivery and price were good and i purchased them on offer."