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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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By submitting this form you agree that drinkstuff.com will be able to use your submission, should we approve it, on our website. We reserve the right to cancel certain comments.

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"Excellent customer service, would use again and again (I already have). Thank you."
Andrew Bloomfield, Sat 30th July '16
"The service and the products are excellent and competitively priced."
James Weir, Fri 29th July '16
"I bought the home cocktail set for my friend as a birthday present. I found using the website very easy with reasonable product prices. Good service and my friend very happy with the quality of the product. Great purchase. Even considering to purchase the product for myself too."
Rachel, Thu 28th July '16
"You failed to make any response to 5 emails about a deformed hi ball glass!"
Drinkstuff says: Thank you for your comments. Please accept our apologies that you have not received a reponse to your emails. We have checked through our emails and are unable to trace any being sent. We will be in touch with you to sort this out.
John Lobley, Thu 28th July '16
"Excellent service . Easy ordering and payment, and delivered on a Sunday. Will recommend and will definitely use again. 1st class"
Tess Siree, Thu 28th July '16
"I was looking to add some jars to ones i already had but couldnt find anywhere.I was surprised at the range of products on offer. Lovely quality and very prompt delivery service.well packaged. Well done."
Irene Hill, Thu 28th July '16
"I was impressed with your excellent service. My items were delivered on the day stated and packaged very well even the items that I preordered were delivered very promptly. Would definitely use drinkstuff again"
Maureen Hillocks, Wed 27th July '16
"Delivery & quality petfect as usual"
Agnieszka Solarz, Wed 27th July '16
"Brilliant service, very happy 👍"
Rosie Rayfield, Wed 27th July '16
"Fabulous range of products, we have ordered glasses and other kitchen stuff now this Cocktail shaker and we have always been well chuffed. Keep adding to the range - Thank you"
David, Tue 26th July '16
"Looks good"
Margaret, Tue 26th July '16
"You know when someone says they will call you back............... Yes, its the second best lie. Well I must admit, Drinkstuff did and emailed me when the stock came in. I recommend them to all."
Paul Gregory, Tue 26th July '16
"5 star service and easy to deal with"
John Stoyles, Tue 26th July '16
"Great service, fast delivery too. Items exactly as described. Many thanks"
Mandy Habgood, Mon 25th July '16
"Good selection, arrived well packed and quick."
Jane Reed, Mon 25th July '16
"Fantastic service and great communication."
Andrew Davis, Mon 25th July '16
"Very happy with my delivery, fast and good quality products that don't cost the earth."
Terri Hinley, Mon 25th July '16
"Looks great and good fun"
Margaret Farn, Sun 24th July '16
"Great service and fast delivery."
Michael, Sun 24th July '16
"One glass was broken on the initial delivery and was replaced immediately"
Peter Thomas, Sun 24th July '16
"Well packaged, reliable service. Good value for money and will use again."
Adele Kilford, Sat 23rd July '16
"Great product and brilliant communication with delivery."
Jay, Thu 21st July '16
"Easy to use website, order delivered when stated and extremely well packaged. Very pleased with the Viticole tasting glasses, good quality and well priced."
Elizabeth Abell, Thu 21st July '16
"Thanks for offering the best online deal and quick delivery, hot tub works a treat!!!!"
Jason, Tue 19th July '16
"I ordered the bar mat for a gift it's a great item and the service was fantastic."
Karen Perry, Tue 19th July '16
"Fast delivery, very reasonably priced and good quality, will order again"
Julie Beckett, Mon 18th July '16
"Very quick delivery and great service, Lots of choice and the Saved Basket facility is very usefuly"
Phil Stubbs, Mon 18th July '16
"The item arrived on time and at a good price."
Peter, Sun 17th July '16
"Product as described and very satisfied with purchase -expect to have a lot of fun with it!"
Jane Jeyes, Sun 17th July '16
"I have ordered several times now from drink stuff and would recommend, there are no hassles with the service and they keep you informed of the progress of your order. I had a query over my order and customer service was responsive and helpful."
Peter Edney, Sun 17th July '16
"Brought 3 Stein glasses quick delivery and getting plenty of use. Will order again 🍺"
Glynn Owen, Sat 16th July '16
"Efficient from web site to point of delivery"
Kate Atkinson, Sat 16th July '16
"Great glasses, reasonably priced, very well packaged and speedy delivery. Beat Amazon on price and delivery."
Mark Kingman, Sat 16th July '16
"Very pleased although pasta plates not as deep and "dishy" as the photo suggested. All beautifully and safely packed and delivered quickly."
Fiona Boult, Sat 16th July '16
"Good service . Filters arrived quickly."
derek hards, Fri 15th July '16
"Whereas the Kwak 1/4 yard glass I purchased was smaller than appeared in the advertising & the stand looked more like pine than beech, the service received from Drinkstuff was very good, particularly their swift response to the double-order error at the outset. Their follow -up actions were also commendable. I would consider using them again, if & when the need arises"
Christopher Gerrard, Thu 14th July '16
"Excellent service, and the Touraine design of wine glass is excellent - good to look at, very French, study and much easier to handle and sturdier for domestic use that the larger thinner long-stemmed glasses so often encountered. Only downside is that I would much have preferred the smaller size but these only available in a large quantity which I do not have room for"
Deirdre Palk, Thu 14th July '16
"This is the first time I have used this website and was impressed with their range, general pricing & prompt delivery. It arrived well packaged too. I would most likely use again, but would prefer consumer delivery to be a bit cheaper."
S Hilliard, Wed 13th July '16
"Excellent quality and service just what I needed for the restaurant"
Gary Bryan, Wed 13th July '16
"I've been very happy with drinkstuff's service. I would always use them for the harder to get items that my local off licence doesn't have. I just wish their courier service did express delivery to Belfast."
Simon Ayling, Wed 13th July '16
"I received the drip tray damaged, Drinkstuff exchanged the tray with no quibble. great customer service."
Lesley Cosway, Wed 13th July '16
"Excellent stuff from the guys at drinks tuff. Very quick and efficient. Will certainly use them again."
David Mooney, Wed 13th July '16
"I bought Pimms jugs for an event and these were the cheapest online, free delivery too! They were delivered quickly with no issues at all. Great product and great service, would use again!"
H millar, Tue 12th July '16
"Great product, well packed thank goodness because, regardless of the fragile label or the fact it was throwing it down with rain, Hermes thought the best thing to do would be to chuck the box over our garden fence. Fortunately the glasses survived the ordeal but I was left to sweep up wet cardboard from the path!"
Claire Dunkley, Sun 10th July '16
"Brilliant buy! The glasses were a present and my friend was really pleased! A great product!"
Mark Shields, Sun 10th July '16
"Thank you very much. I am very satisfied with my order. The order came earlier than it was programed. The only problem is the cost of the delivery to Greece is too high. I believe if it was smaller more people they will order by you. Thank you. Dimitris"
VOUROS DIMITRIOS, Sun 10th July '16
"Just bought a wonderful Manhatten Cocktail Set plus some other great accessories, as a last minute urgent Birthday gift. The transaction and collection in person took less than an hour - simply amazing. Wonderful quality items and great value too. Customer Services were so helpful - this is truly a top company, from it's products to it's staff. I will be a repeat buyer ( I previously bought a brilliant spacious room fridge for my student daughter - another great purchase). And so many great ranges to choose from - faultless !!!!"
Michelle Finn, Thu 7th July '16
"I recently ordered the following items Cabernet Port Glasses 4.2oz / 120ml (Pack of 6) Degustation Brandy Glasses 14oz / 400ml (Pack of 6) The items were delivered on time and very well packed. The description was exact on the site. I have no hesitation in recommending drinkstuff for any future purchases."
Gaurav Sondhi, Thu 7th July '16
"We are a new business that has grown beyond expectation with independence from any main suppliers or Brewers. Our choice has been reliability , affordability , quality. We received this with the contact from a sales manger and delivery team that have delivered with the experience from a major brewer but with the effort and delivery of a family business. We are very happy and hold them as our direct contact for immediate and planned deliveries. The availability of options for glassware has been proven invaluable and timeless."
Darren Martin, Tue 5th July '16
"My parents loved them! Really good quality."
Maria Morris, Tue 5th July '16
"Champagne bucket and table holder was exactly as described and shown online and sent very quickly. Packed extremely well. The recipient was delighted with it."
Nicola Crane, Tue 5th July '16
"Well impressed with the machine, it makes strawberry daquiris to die for. I was very impressed with the delivery. I was going to pay for next day delivery but decided against it and had it delivered next day anyway for free. I will certainly be using this site again."
Nikki Howard, Mon 4th July '16
"Super Fast"
TOM HARGREAVES, Mon 4th July '16
"Great service and great product!"
Ann-Marie Yiannacou, Sun 3rd July '16
"Really happy with Boston shaker set great price would recommend"
Joanne Stamp, Sat 2nd July '16
"I held a "quiet" night in with the girls and the little bits and bobs I bought to add to the cocktails were spot on. Everything arrived in good time and pricing was good. I might not be a regular customer, but I will be back from time to time."
Caroline mcgravey, Sat 2nd July '16
Jo craig, Thu 30th June '16
"My order came in brilliant time, everything was accounted for and it made my 18th birthday party amazing!! Thank you so much Drinkstuff!! X"
Sian Thornton, Wed 29th June '16
"Good quality glasses. Just what I was looking for. Great delivery time. Will definitely order from these again."
Pam Stephenson, Wed 29th June '16
"I am very pleased with the glasses, and impressed with the speed of delivery. I have purchased items from your company before, and am pleased to say that the same quality and good service continues. Thank you."
Marilyn Hazell, Tue 28th June '16
"Super happy with the product; definitely top quality goods! Delivery was fast and overall I've had lovely service. Thanks!"
Sarah ZEA, Mon 27th June '16
"Nice and Quick service, and all came as ordered, so all is just good, thanks :-)"
Arctic Cafe ApS, Mon 27th June '16
"Delivery was on time and without fuss and the package was exactly as ordered :)"
Mari Martin-Matthews, Mon 27th June '16
"1st class items arriving promptly I would highly recommend them."
Linda McBride, Sun 26th June '16
"Absolutely fantastic service. Such a great selection of products. Quick delivery time, easy to navigate web page, easy and secure payment. Ordered twice from you already and will definitely be purchasing from you again. Thank you"
Natasha, Sun 26th June '16
"Great everything was in the package. Turned up on the right day and I didn't have to wait long Really pleased 😌"
Danny W, Sat 25th June '16
"I ordered 4 glass bottles items. One was smashed which I was annoyed about. However I was impressed with how quickly the problem was resolved."
Jamie celino, Thu 23rd June '16
ALANJON ADAMS, Thu 23rd June '16
"I was extremely happy with my order thank you. None of them were broken. I have a very happy fiance. I will be shopping again very soon again. Thank you again drinkstuff."
Irene clark, Wed 22nd June '16
"Quick.good quality .thanks.will shop again"
John, Tue 21st June '16
"Glasses are superb and really well packaged. The perfect gift"
Sarah, Tue 21st June '16
"Great company, quick delivery, quality products. Will definately recommend and will be buying again."
Amanda Hill, Mon 20th June '16
"The Kilner 3 tier dispenser is perfect for summer. You can have different flavours,so everyone is happy.Fill with cocktail drinks and hey presto adult parties.Also you can separate the tiers and just have 1 on its own.I just wish that maybe the lids could be bought separately.I would recommend this item to anyone,including families.This firm has some great ideas and I have bought different things from them with no problems.Perfect!!"
susan johnson, Mon 20th June '16
"Excellent service, great range of products at excellent prices. Very efficient."
Joseph Ulrich, Sun 19th June '16
"Great price and service!"
Tom Rae, Sun 19th June '16
"Excellent product. Really keeps wine chilled for hours on the table. Looks good too."
RR, Sun 19th June '16
"I was really pleased with the range of products and reasonable prices, and found most of what I needed for my garden party. I will definitely use this company again. Delivery was quick too."
Lisa Springgay, Sat 18th June '16
"Superb quality product. Excellent value. Superb efficient service. Would highly recommend this firm and product."
John Bryan, Sat 18th June '16
"Although my order was mislaid, I did receive my money back. Thankyou Drinkstuff, for being patient with my enquiries, It`s good to know there`s a quality service at work for it`s customers."
David Richmond, Fri 17th June '16
"The glasses arrived very promptly and appear to be of good quality. They were well packed and very good value for money."
Sarah McGeorge, Thu 16th June '16
"All good. Many thanks."
Jenny Gross, Thu 16th June '16
"Nice genuine Peroni glasses .Received quickly and well packaged."
Brenda Adams, Thu 16th June '16
"Ordered a pack of 4 Kronenbourg pint glasses to add to my pint glass collection .They arrived quickly, really securely packed and as described. This is the second order I have placed with drinkstuff and both times the service has been exemplary. I will most definitely be back in the future. Keep up the good work."
Lee Brown, Wed 15th June '16
"The product was delivered promptly, well packed and looks good. The kit is for my husband for Fathers Day so this has not been used yet but i am sure he will be pleased with it."
Julie Oxley, Mon 13th June '16
"My parcel arrived opened with some of the contents missing .drinkstufff quickly replaced the goods and saved the day."
Rebecca Tarling, Mon 13th June '16
"Items came on time and were well packed so will be back ."
James Kimber, Sun 12th June '16
"I purchased a mini fridge from Drinkstuff, the first arrived with some visible damage to the paint work. Having contacted customer services with some pictures, I was then contacted immediately with a solution of either a discount on the original fridge or a brand new one. I opted for a new fridge and the delivery and collection were arranged. I would definitely use Drinkstuff again in the future."
Dura Ltd, Thu 9th June '16
"The quality of the items was very good and they were well packed also. The delivery was quick."
Patricia hanson, Thu 9th June '16
"All arrived fine, great for our street party!"
Lucye Deacon, Wed 8th June '16
"Very quick to find the item I wanted and it arrived promptly by post. Many thanks again."
Daz Middleton, Wed 8th June '16
"A fantastic company with excellent customer service. My original order arrived within a few days of ordering however it was scratched. I contacted customer services who replied immediately and a replacement was sent, free of charge, immediately. Definitely will be ordering from this company again!"
Lisa, Wed 8th June '16
"Efficient all the way! Their products are amazing! They're quick and very professional!!"
Gabriel Kunkar, Wed 8th June '16
"Very good"
Vincent Raynard, Tue 7th June '16
"Easy ordering and a great delivery service."
Lynda Breeze, Tue 7th June '16
"Order arrived quickly and the items were good value."
richard gordon, Tue 7th June '16
"Ordering was very easy and the items were delivered quickly and efficiently. Wouldn't hesitate in ordering from you again."
Michael brown, Tue 7th June '16
"I needed table signs for a wedding and these were perfect. Good quality and exactly as described on the website."
Helen Cockburn, Tue 7th June '16
"Good products, all as described. Well packed and delivered promptly. Will be using them again."
Christopher Houghton, Mon 6th June '16
"Everything I've ordered has been exactly what I wanted, good quality and good postal service. I didn't have to wait long for delivery to where I live. I have ordered more stuff for my bar at home. Cheers Bud"
Bud Blondel, Sun 5th June '16
"Delivered (in France) earlier than expected. The pint glasses were perfectly wrapped!!! Serious & efficient, I will keep drinkstuff in my notebook. May sound like a courtesy comment but IT IS NOT!!!!"
MILLET, Sat 4th June '16

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