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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"I ordered the bar mat for a gift it's a great item and the service was fantastic."
Karen Perry, Tue 19th July '16
"Fast delivery, very reasonably priced and good quality, will order again"
Julie Beckett, Mon 18th July '16
"Very quick delivery and great service, Lots of choice and the Saved Basket facility is very usefuly"
Phil Stubbs, Mon 18th July '16
"The item arrived on time and at a good price."
Peter, Sun 17th July '16
"Product as described and very satisfied with purchase -expect to have a lot of fun with it!"
Jane Jeyes, Sun 17th July '16
"I have ordered several times now from drink stuff and would recommend, there are no hassles with the service and they keep you informed of the progress of your order. I had a query over my order and customer service was responsive and helpful."
Peter Edney, Sun 17th July '16
"Brought 3 Stein glasses quick delivery and getting plenty of use. Will order again 🍺"
Glynn Owen, Sat 16th July '16
"Efficient from web site to point of delivery"
Kate Atkinson, Sat 16th July '16
"Great glasses, reasonably priced, very well packaged and speedy delivery. Beat Amazon on price and delivery."
Mark Kingman, Sat 16th July '16
"Very pleased although pasta plates not as deep and "dishy" as the photo suggested. All beautifully and safely packed and delivered quickly."
Fiona Boult, Sat 16th July '16
"Good service . Filters arrived quickly."
derek hards, Fri 15th July '16
"Whereas the Kwak 1/4 yard glass I purchased was smaller than appeared in the advertising & the stand looked more like pine than beech, the service received from Drinkstuff was very good, particularly their swift response to the double-order error at the outset. Their follow -up actions were also commendable. I would consider using them again, if & when the need arises"
Christopher Gerrard, Thu 14th July '16
"Excellent service, and the Touraine design of wine glass is excellent - good to look at, very French, study and much easier to handle and sturdier for domestic use that the larger thinner long-stemmed glasses so often encountered. Only downside is that I would much have preferred the smaller size but these only available in a large quantity which I do not have room for"
Deirdre Palk, Thu 14th July '16
"This is the first time I have used this website and was impressed with their range, general pricing & prompt delivery. It arrived well packaged too. I would most likely use again, but would prefer consumer delivery to be a bit cheaper."
S Hilliard, Wed 13th July '16
"Excellent quality and service just what I needed for the restaurant"
Gary Bryan, Wed 13th July '16
"I've been very happy with drinkstuff's service. I would always use them for the harder to get items that my local off licence doesn't have. I just wish their courier service did express delivery to Belfast."
Simon Ayling, Wed 13th July '16
"I received the drip tray damaged, Drinkstuff exchanged the tray with no quibble. great customer service."
Lesley Cosway, Wed 13th July '16
"Excellent stuff from the guys at drinks tuff. Very quick and efficient. Will certainly use them again."
David Mooney, Wed 13th July '16
"I bought Pimms jugs for an event and these were the cheapest online, free delivery too! They were delivered quickly with no issues at all. Great product and great service, would use again!"
H millar, Tue 12th July '16
"Great product, well packed thank goodness because, regardless of the fragile label or the fact it was throwing it down with rain, Hermes thought the best thing to do would be to chuck the box over our garden fence. Fortunately the glasses survived the ordeal but I was left to sweep up wet cardboard from the path!"
Claire Dunkley, Sun 10th July '16
"Brilliant buy! The glasses were a present and my friend was really pleased! A great product!"
Mark Shields, Sun 10th July '16
"Thank you very much. I am very satisfied with my order. The order came earlier than it was programed. The only problem is the cost of the delivery to Greece is too high. I believe if it was smaller more people they will order by you. Thank you. Dimitris"
VOUROS DIMITRIOS, Sun 10th July '16
"Just bought a wonderful Manhatten Cocktail Set plus some other great accessories, as a last minute urgent Birthday gift. The transaction and collection in person took less than an hour - simply amazing. Wonderful quality items and great value too. Customer Services were so helpful - this is truly a top company, from it's products to it's staff. I will be a repeat buyer ( I previously bought a brilliant spacious room fridge for my student daughter - another great purchase). And so many great ranges to choose from - faultless !!!!"
Michelle Finn, Thu 7th July '16
"I recently ordered the following items Cabernet Port Glasses 4.2oz / 120ml (Pack of 6) Degustation Brandy Glasses 14oz / 400ml (Pack of 6) The items were delivered on time and very well packed. The description was exact on the site. I have no hesitation in recommending drinkstuff for any future purchases."
Gaurav Sondhi, Thu 7th July '16
"We are a new business that has grown beyond expectation with independence from any main suppliers or Brewers. Our choice has been reliability , affordability , quality. We received this with the contact from a sales manger and delivery team that have delivered with the experience from a major brewer but with the effort and delivery of a family business. We are very happy and hold them as our direct contact for immediate and planned deliveries. The availability of options for glassware has been proven invaluable and timeless."
Darren Martin, Tue 5th July '16
"My parents loved them! Really good quality."
Maria Morris, Tue 5th July '16
"Champagne bucket and table holder was exactly as described and shown online and sent very quickly. Packed extremely well. The recipient was delighted with it."
Nicola Crane, Tue 5th July '16
"Well impressed with the machine, it makes strawberry daquiris to die for. I was very impressed with the delivery. I was going to pay for next day delivery but decided against it and had it delivered next day anyway for free. I will certainly be using this site again."
Nikki Howard, Mon 4th July '16
"Super Fast"
TOM HARGREAVES, Mon 4th July '16
"Great service and great product!"
Ann-Marie Yiannacou, Sun 3rd July '16
"Really happy with Boston shaker set great price would recommend"
Joanne Stamp, Sat 2nd July '16
"I held a "quiet" night in with the girls and the little bits and bobs I bought to add to the cocktails were spot on. Everything arrived in good time and pricing was good. I might not be a regular customer, but I will be back from time to time."
Caroline mcgravey, Sat 2nd July '16
Jo craig, Thu 30th June '16
"My order came in brilliant time, everything was accounted for and it made my 18th birthday party amazing!! Thank you so much Drinkstuff!! X"
Sian Thornton, Wed 29th June '16
"Good quality glasses. Just what I was looking for. Great delivery time. Will definitely order from these again."
Pam Stephenson, Wed 29th June '16
"I am very pleased with the glasses, and impressed with the speed of delivery. I have purchased items from your company before, and am pleased to say that the same quality and good service continues. Thank you."
Marilyn Hazell, Tue 28th June '16
"Super happy with the product; definitely top quality goods! Delivery was fast and overall I've had lovely service. Thanks!"
Sarah ZEA, Mon 27th June '16
"Nice and Quick service, and all came as ordered, so all is just good, thanks :-)"
Arctic Cafe ApS, Mon 27th June '16
"Delivery was on time and without fuss and the package was exactly as ordered :)"
Mari Martin-Matthews, Mon 27th June '16
"1st class items arriving promptly I would highly recommend them."
Linda McBride, Sun 26th June '16
"Absolutely fantastic service. Such a great selection of products. Quick delivery time, easy to navigate web page, easy and secure payment. Ordered twice from you already and will definitely be purchasing from you again. Thank you"
Natasha, Sun 26th June '16
"Great everything was in the package. Turned up on the right day and I didn't have to wait long Really pleased 😌"
Danny W, Sat 25th June '16
"I ordered 4 glass bottles items. One was smashed which I was annoyed about. However I was impressed with how quickly the problem was resolved."
Jamie celino, Thu 23rd June '16
ALANJON ADAMS, Thu 23rd June '16
"I was extremely happy with my order thank you. None of them were broken. I have a very happy fiance. I will be shopping again very soon again. Thank you again drinkstuff."
Irene clark, Wed 22nd June '16
"Quick.good quality .thanks.will shop again"
John, Tue 21st June '16
"Glasses are superb and really well packaged. The perfect gift"
Sarah, Tue 21st June '16
"Great company, quick delivery, quality products. Will definately recommend and will be buying again."
Amanda Hill, Mon 20th June '16
"The Kilner 3 tier dispenser is perfect for summer. You can have different flavours,so everyone is happy.Fill with cocktail drinks and hey presto adult parties.Also you can separate the tiers and just have 1 on its own.I just wish that maybe the lids could be bought separately.I would recommend this item to anyone,including families.This firm has some great ideas and I have bought different things from them with no problems.Perfect!!"
susan johnson, Mon 20th June '16
"Excellent service, great range of products at excellent prices. Very efficient."
Joseph Ulrich, Sun 19th June '16
"Great price and service!"
Tom Rae, Sun 19th June '16
"Excellent product. Really keeps wine chilled for hours on the table. Looks good too."
RR, Sun 19th June '16
"I was really pleased with the range of products and reasonable prices, and found most of what I needed for my garden party. I will definitely use this company again. Delivery was quick too."
Lisa Springgay, Sat 18th June '16
"Superb quality product. Excellent value. Superb efficient service. Would highly recommend this firm and product."
John Bryan, Sat 18th June '16
"Although my order was mislaid, I did receive my money back. Thankyou Drinkstuff, for being patient with my enquiries, It`s good to know there`s a quality service at work for it`s customers."
David Richmond, Fri 17th June '16
"The glasses arrived very promptly and appear to be of good quality. They were well packed and very good value for money."
Sarah McGeorge, Thu 16th June '16
"All good. Many thanks."
Jenny Gross, Thu 16th June '16
"Nice genuine Peroni glasses .Received quickly and well packaged."
Brenda Adams, Thu 16th June '16
"Ordered a pack of 4 Kronenbourg pint glasses to add to my pint glass collection .They arrived quickly, really securely packed and as described. This is the second order I have placed with drinkstuff and both times the service has been exemplary. I will most definitely be back in the future. Keep up the good work."
Lee Brown, Wed 15th June '16
"The product was delivered promptly, well packed and looks good. The kit is for my husband for Fathers Day so this has not been used yet but i am sure he will be pleased with it."
Julie Oxley, Mon 13th June '16
"My parcel arrived opened with some of the contents missing .drinkstufff quickly replaced the goods and saved the day."
Rebecca Tarling, Mon 13th June '16
"Items came on time and were well packed so will be back ."
James Kimber, Sun 12th June '16
"I purchased a mini fridge from Drinkstuff, the first arrived with some visible damage to the paint work. Having contacted customer services with some pictures, I was then contacted immediately with a solution of either a discount on the original fridge or a brand new one. I opted for a new fridge and the delivery and collection were arranged. I would definitely use Drinkstuff again in the future."
Dura Ltd, Thu 9th June '16
"The quality of the items was very good and they were well packed also. The delivery was quick."
Patricia hanson, Thu 9th June '16
"All arrived fine, great for our street party!"
Lucye Deacon, Wed 8th June '16
"Very quick to find the item I wanted and it arrived promptly by post. Many thanks again."
Daz Middleton, Wed 8th June '16
"A fantastic company with excellent customer service. My original order arrived within a few days of ordering however it was scratched. I contacted customer services who replied immediately and a replacement was sent, free of charge, immediately. Definitely will be ordering from this company again!"
Lisa, Wed 8th June '16
"Efficient all the way! Their products are amazing! They're quick and very professional!!"
Gabriel Kunkar, Wed 8th June '16
"Very good"
Vincent Raynard, Tue 7th June '16
"Easy ordering and a great delivery service."
Lynda Breeze, Tue 7th June '16
"Order arrived quickly and the items were good value."
richard gordon, Tue 7th June '16
"Ordering was very easy and the items were delivered quickly and efficiently. Wouldn't hesitate in ordering from you again."
Michael brown, Tue 7th June '16
"I needed table signs for a wedding and these were perfect. Good quality and exactly as described on the website."
Helen Cockburn, Tue 7th June '16
"Good products, all as described. Well packed and delivered promptly. Will be using them again."
Christopher Houghton, Mon 6th June '16
"Everything I've ordered has been exactly what I wanted, good quality and good postal service. I didn't have to wait long for delivery to where I live. I have ordered more stuff for my bar at home. Cheers Bud"
Bud Blondel, Sun 5th June '16
"Delivered (in France) earlier than expected. The pint glasses were perfectly wrapped!!! Serious & efficient, I will keep drinkstuff in my notebook. May sound like a courtesy comment but IT IS NOT!!!!"
MILLET, Sat 4th June '16
"Excellent quality products that arrived quickly."
Emma, Sat 4th June '16
"Fantastic service, it's the first time we have ordered, but will not be the last. Quality items, great great service, thank you."
Geoffrey payne, Sat 4th June '16
"Delivered very quickly, good quality items perfect for my casual gathering at the weekend making frozen chips look so much more appealling. Would definitely order from Drinkstuff again"
Jill Robinson, Wed 1st June '16
"Perfect delivery but Churchill cups 5 years ago was signed (down) bigger (55 cl) and the earthenware was more thick !"
Roger Turqueti, Tue 31st May '16
"Good communication from company, excellent mini fridge , quite a lot of room inside, was very well packed on delivery, very happy with purchase!"
Michael laski, Tue 31st May '16
"I ordered nonic pint glasses and pint bottles from your website. I didn't know about this website but quickly found it via Google, looking for nonic pint glasses, which is a good thing! The pint glasses and bottles arrived quickly and were very well packaged. Very good quality pint glasses! Quite heavy! The pint bottles are very good as well, it's just a shame that pint bottles with a print (in glass) of the dairy factory are not available anymore..."
Frank van Doorn, Tue 31st May '16
"Amazed at the level of service I received, all very professional, goods arrived promptly and everything was brilliantly packaged.. I'm delighted with what I purchased thank you.."
Lynette Thornton, Tue 31st May '16
"I had a very good experience dealing with good customer services. I would recommend this company to anyone."
Morgan McDonald, Mon 30th May '16
"We ordered Roman goblet style glasses. They arrived within days of the order and were carefully packed, They are just what we wanted, and we would not hesitate to use this site again."
Rosalind Zamo, Mon 30th May '16
"I am very happy with my order,It was on time and I have no issues thank you guys,I will be happy to let others know about your company."
Ron Bell, Mon 30th May '16
"A well made product that arrives fully assembled which is attractive to look at displays the wine effectively."
Derek Sarson, Mon 30th May '16
"great product, excellent customer service and very fast delivery couldnt be happier thank you"
angela, Sun 29th May '16
"great service and quick delivery"
joe fitzpatrick, Sun 29th May '16
"Fast dispatch good communication very reasonable prices and a minor issue resolved quickly and hassle free.....recommended"
Lloyd Parker, Sun 29th May '16
"The cocktail set was great, and really good value for all the items received. My only gripe and it's a small one, is it wasn't clear whether you could put in the dishwasher or not. As we thought it was stainless steel we did, one wash on a low setting and it's now got minor rust spot marks on the base of the shaker and I'm pretty gutted. Other than that it's great, and my only reason for low mark was that my shaker doesn't look so great now with rust spot marks in the bottom."
Drinkstuff says: Caroline has been contacted and a replacement item sent out. Our website will be updated to advise this is hand wash only.
Caroline, Sat 28th May '16
"Thanks for the prompt reply after complaining about an order made on 10th May and solving them. Highly recommended."
Angie, Wed 25th May '16
"Bought a couple of novelty glasses from the drinkstuff website, both as advertised, arrived promptly and well packaged. Both should be good talking points for the birthday boy. Thanks drinkstuff, will definitely recommend. MH Cornwall"
mark hallard, Wed 25th May '16
"Absolutely delighted with my drink bucket and mats will be ordering more from this site for my tiki bar that I have built in my garden thank you"
Katrina Smith, Wed 25th May '16
"The delivery was really fast if you consider that I ordered from germany. Even the price was far cheaper compared for the same article offered of the german amazon, which was really surprising I really like the glasses and I hope I can use them soon :)"
Tony Fleischer, Tue 24th May '16
"I love drinkstuff - great value for money and fast, well packaged deliveries. This order had an incorrect item (someone doesn't know what butter paddles are...!) but when I telephone customer services to advise of the incorrect item, not only did they resolve it immediately, apologised for any inconvenience, they said I could keep the incorrect items sent, and added that if I did not want them please pass them on to a charity shop, which is exactly what I did. The correct item arrived within a few days too. Definitely recommended for great customer service and despite the fact an error was made, it was dealt with efficiently."
Lorraine, Mon 23rd May '16
"The drink dispenser will be invaluable at any time of year,summer obviously,Christmas and party time.You can have three seperate tastes so everyone is happy.The labels and pens so everyone gets their own glass then there is no arguing from the kids.I will be using them a lot and would recommend to anybody.Delivery was quick and on time and price was excellent."
susan johnson, Sun 22nd May '16
"Ordered a Bottle in a glass. Ordering was easy. Kept informed of progress of my order. Delivery was when stated. Excellent service"
Sheila Nesbitt, Sun 22nd May '16
"Wine cooler was exactly what we wanted. Very pleased. Delivery was supposed to be 2-3 working days but actually took 5, disappointing, but that's to be expected if you use Hermes as a courier. Packaging was ok, bubble-wrapped and in a Jiffy bag. A box could have been better."
R Evans, Sun 22nd May '16
"Place an order on the 10/5 for blue stripe milkshake paper cups (12oz) and lids. The information was given on the lids say it fit (9oz and 12oz). After I received it few days later when customer order some cold drinks and we realise the lid not the correct one. So we have to make apology to the customer and call your office to mention. Your company have refund me the money but I want a replacement for the lid otherwise how am I going to use the 1000 cups I order."
Drinkstuff says: We have contacted the customer and placed the order for the correct lids and advised if there are any further issues to contact us
Angie, Sun 22nd May '16

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