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Established in 1977
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Customer Feedback

Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.

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"Great company, quick delivery, quality products. Will definately recommend and will be buying again."
Amanda Hill, Mon 20th June '16
"The Kilner 3 tier dispenser is perfect for summer. You can have different flavours,so everyone is happy.Fill with cocktail drinks and hey presto adult parties.Also you can separate the tiers and just have 1 on its own.I just wish that maybe the lids could be bought separately.I would recommend this item to anyone,including families.This firm has some great ideas and I have bought different things from them with no problems.Perfect!!"
susan johnson, Mon 20th June '16
"Excellent service, great range of products at excellent prices. Very efficient."
Joseph Ulrich, Sun 19th June '16
"Great price and service!"
Tom Rae, Sun 19th June '16
"Excellent product. Really keeps wine chilled for hours on the table. Looks good too."
RR, Sun 19th June '16
"I was really pleased with the range of products and reasonable prices, and found most of what I needed for my garden party. I will definitely use this company again. Delivery was quick too."
Lisa Springgay, Sat 18th June '16
"Superb quality product. Excellent value. Superb efficient service. Would highly recommend this firm and product."
John Bryan, Sat 18th June '16
"Although my order was mislaid, I did receive my money back. Thankyou Drinkstuff, for being patient with my enquiries, It`s good to know there`s a quality service at work for it`s customers."
David Richmond, Fri 17th June '16
"The glasses arrived very promptly and appear to be of good quality. They were well packed and very good value for money."
Sarah McGeorge, Thu 16th June '16
"All good. Many thanks."
Jenny Gross, Thu 16th June '16
"Nice genuine Peroni glasses .Received quickly and well packaged."
Brenda Adams, Thu 16th June '16
"Ordered a pack of 4 Kronenbourg pint glasses to add to my pint glass collection .They arrived quickly, really securely packed and as described. This is the second order I have placed with drinkstuff and both times the service has been exemplary. I will most definitely be back in the future. Keep up the good work."
Lee Brown, Wed 15th June '16
"The product was delivered promptly, well packed and looks good. The kit is for my husband for Fathers Day so this has not been used yet but i am sure he will be pleased with it."
Julie Oxley, Mon 13th June '16
"My parcel arrived opened with some of the contents missing .drinkstufff quickly replaced the goods and saved the day."
Rebecca Tarling, Mon 13th June '16
"Items came on time and were well packed so will be back ."
James Kimber, Sun 12th June '16
"I purchased a mini fridge from Drinkstuff, the first arrived with some visible damage to the paint work. Having contacted customer services with some pictures, I was then contacted immediately with a solution of either a discount on the original fridge or a brand new one. I opted for a new fridge and the delivery and collection were arranged. I would definitely use Drinkstuff again in the future."
Dura Ltd, Thu 9th June '16
"The quality of the items was very good and they were well packed also. The delivery was quick."
Patricia hanson, Thu 9th June '16
"All arrived fine, great for our street party!"
Lucye Deacon, Wed 8th June '16
"Very quick to find the item I wanted and it arrived promptly by post. Many thanks again."
Daz Middleton, Wed 8th June '16
"A fantastic company with excellent customer service. My original order arrived within a few days of ordering however it was scratched. I contacted customer services who replied immediately and a replacement was sent, free of charge, immediately. Definitely will be ordering from this company again!"
Lisa, Wed 8th June '16
"Efficient all the way! Their products are amazing! They're quick and very professional!!"
Gabriel Kunkar, Wed 8th June '16
"Very good"
Vincent Raynard, Tue 7th June '16
"Easy ordering and a great delivery service."
Lynda Breeze, Tue 7th June '16
"Order arrived quickly and the items were good value."
richard gordon, Tue 7th June '16
"Ordering was very easy and the items were delivered quickly and efficiently. Wouldn't hesitate in ordering from you again."
Michael brown, Tue 7th June '16
"I needed table signs for a wedding and these were perfect. Good quality and exactly as described on the website."
Helen Cockburn, Tue 7th June '16
"Good products, all as described. Well packed and delivered promptly. Will be using them again."
Christopher Houghton, Mon 6th June '16
"Everything I've ordered has been exactly what I wanted, good quality and good postal service. I didn't have to wait long for delivery to where I live. I have ordered more stuff for my bar at home. Cheers Bud"
Bud Blondel, Sun 5th June '16
"Delivered (in France) earlier than expected. The pint glasses were perfectly wrapped!!! Serious & efficient, I will keep drinkstuff in my notebook. May sound like a courtesy comment but IT IS NOT!!!!"
MILLET, Sat 4th June '16
"Excellent quality products that arrived quickly."
Emma, Sat 4th June '16
"Fantastic service, it's the first time we have ordered, but will not be the last. Quality items, great great service, thank you."
Geoffrey payne, Sat 4th June '16
"Delivered very quickly, good quality items perfect for my casual gathering at the weekend making frozen chips look so much more appealling. Would definitely order from Drinkstuff again"
Jill Robinson, Wed 1st June '16
"Perfect delivery but Churchill cups 5 years ago was signed (down) bigger (55 cl) and the earthenware was more thick !"
Roger Turqueti, Tue 31st May '16
"Good communication from company, excellent mini fridge , quite a lot of room inside, was very well packed on delivery, very happy with purchase!"
Michael laski, Tue 31st May '16
"I ordered nonic pint glasses and pint bottles from your website. I didn't know about this website but quickly found it via Google, looking for nonic pint glasses, which is a good thing! The pint glasses and bottles arrived quickly and were very well packaged. Very good quality pint glasses! Quite heavy! The pint bottles are very good as well, it's just a shame that pint bottles with a print (in glass) of the dairy factory are not available anymore..."
Frank van Doorn, Tue 31st May '16
"Amazed at the level of service I received, all very professional, goods arrived promptly and everything was brilliantly packaged.. I'm delighted with what I purchased thank you.."
Lynette Thornton, Tue 31st May '16
"I had a very good experience dealing with good customer services. I would recommend this company to anyone."
Morgan McDonald, Mon 30th May '16
"We ordered Roman goblet style glasses. They arrived within days of the order and were carefully packed, They are just what we wanted, and we would not hesitate to use this site again."
Rosalind Zamo, Mon 30th May '16
"I am very happy with my order,It was on time and I have no issues thank you guys,I will be happy to let others know about your company."
Ron Bell, Mon 30th May '16
"A well made product that arrives fully assembled which is attractive to look at displays the wine effectively."
Derek Sarson, Mon 30th May '16
"great product, excellent customer service and very fast delivery couldnt be happier thank you"
angela, Sun 29th May '16
"great service and quick delivery"
joe fitzpatrick, Sun 29th May '16
"Fast dispatch good communication very reasonable prices and a minor issue resolved quickly and hassle free.....recommended"
Lloyd Parker, Sun 29th May '16
"The cocktail set was great, and really good value for all the items received. My only gripe and it's a small one, is it wasn't clear whether you could put in the dishwasher or not. As we thought it was stainless steel we did, one wash on a low setting and it's now got minor rust spot marks on the base of the shaker and I'm pretty gutted. Other than that it's great, and my only reason for low mark was that my shaker doesn't look so great now with rust spot marks in the bottom."
Drinkstuff says: Caroline has been contacted and a replacement item sent out. Our website will be updated to advise this is hand wash only.
Caroline, Sat 28th May '16
"Thanks for the prompt reply after complaining about an order made on 10th May and solving them. Highly recommended."
Angie, Wed 25th May '16
"Bought a couple of novelty glasses from the drinkstuff website, both as advertised, arrived promptly and well packaged. Both should be good talking points for the birthday boy. Thanks drinkstuff, will definitely recommend. MH Cornwall"
mark hallard, Wed 25th May '16
"Absolutely delighted with my drink bucket and mats will be ordering more from this site for my tiki bar that I have built in my garden thank you"
Katrina Smith, Wed 25th May '16
"The delivery was really fast if you consider that I ordered from germany. Even the price was far cheaper compared for the same article offered of the german amazon, which was really surprising I really like the glasses and I hope I can use them soon :)"
Tony Fleischer, Tue 24th May '16
"I love drinkstuff - great value for money and fast, well packaged deliveries. This order had an incorrect item (someone doesn't know what butter paddles are...!) but when I telephone customer services to advise of the incorrect item, not only did they resolve it immediately, apologised for any inconvenience, they said I could keep the incorrect items sent, and added that if I did not want them please pass them on to a charity shop, which is exactly what I did. The correct item arrived within a few days too. Definitely recommended for great customer service and despite the fact an error was made, it was dealt with efficiently."
Lorraine, Mon 23rd May '16
"The drink dispenser will be invaluable at any time of year,summer obviously,Christmas and party time.You can have three seperate tastes so everyone is happy.The labels and pens so everyone gets their own glass then there is no arguing from the kids.I will be using them a lot and would recommend to anybody.Delivery was quick and on time and price was excellent."
susan johnson, Sun 22nd May '16
"Ordered a Bottle in a glass. Ordering was easy. Kept informed of progress of my order. Delivery was when stated. Excellent service"
Sheila Nesbitt, Sun 22nd May '16
"Wine cooler was exactly what we wanted. Very pleased. Delivery was supposed to be 2-3 working days but actually took 5, disappointing, but that's to be expected if you use Hermes as a courier. Packaging was ok, bubble-wrapped and in a Jiffy bag. A box could have been better."
R Evans, Sun 22nd May '16
"Place an order on the 10/5 for blue stripe milkshake paper cups (12oz) and lids. The information was given on the lids say it fit (9oz and 12oz). After I received it few days later when customer order some cold drinks and we realise the lid not the correct one. So we have to make apology to the customer and call your office to mention. Your company have refund me the money but I want a replacement for the lid otherwise how am I going to use the 1000 cups I order."
Drinkstuff says: We have contacted the customer and placed the order for the correct lids and advised if there are any further issues to contact us
Angie, Sun 22nd May '16
"I rang on 11th May to report that 7 Sterling 10.6 tumblers were broken when delivered to Hazel Barker in Barnard Castle. I was promised that they would be replaced but they have not yet been received 10 days later and are needed urgently."
Drinkstuff says: Called customer and the goods had been delivered to a neighbour but they were not aware of this when the review was done.
Pam Ellwood, Sat 21st May '16
"As ordered and very pleased with this order"
Colin Charrington, Sat 21st May '16
"I am happy with the order and service. My only doubt about the product is whether the glass will stand the heat of the T light The ones I saw in Spain used hot water under the glass of brandy."
Drinkstuff says: Thank you for your comment, should you find that there are issues please get in touch.
John martin, Sat 21st May '16
"Having built myself a tiki bar I have purchased all my bar equipment from this site and very pleased with it and delivery on time. Will be buying more for my bar soon thank you"
Katrina Smith, Sat 21st May '16
"An overall good site and good service"
A D Nixon, Sat 21st May '16
"Gorgeous stylish glasses - already had a comment from a guest at a recent dinner party who thought they looked and felt that "bit different" - which indeed they are! Thank you"
Wendy Pratt, Thu 19th May '16
"Good arrived in perfect condition as really quickly."
laura, Wed 18th May '16
"I've ordered twice and received some really great quality products at a great price. Delivery was pretty good too"
Kelly, Tue 17th May '16
"I used Drinkstuff for the very first time and can honestly say I received an A* service. Delivery was prompt and communication re my order spot on. Most definately recommend Drinkstuff"
Samantha McGlynn, Tue 17th May '16
"I used Drinkstuff for the very first time and can honestly say I received an A* service. Delivery was prompt and communication re my order spot on. Most definately recommend Drinkstuff"
Samantha McGlynn, Tue 17th May '16
Loretta Crowe, Tue 17th May '16
JILLIAN, Tue 17th May '16
"Beautiful, well presented cocktail glass. and the paper straws can last 5 drinks or more."
Flossy Kandodo, Mon 16th May '16
"Fantastic and informative website, next day delivery tracked to the hour, cheapest price on the web (at time of ordering) what more do you want. If you are thinking about getting one of these don't hesitate, they are great. After reviewing these portable spa's on line and reading the many comments and feedback I found that Drinkstuff had sold a lot of these products to many happy customers, there was loads of great advice and the hot tub was very competitively priced against other online sellers. I decided to go with drinkstuff on this basis and also because of the free next day delivery. I was able to track where my delivery was and at what time it would be delivered the following day which was fantastic. The lay z spa Paris is a quality product easy to set up and has already provided 2 fun filled weekends. It's even better when it gets dark and the led lights flood the spa with light. After reviewing I did also purchase some extra filters and the chemical starter kit which is a must if you are purchasing one of these products. If you are contemplating one of these spa's I would urge you to just buy one, you won't regret it they are a quality product. My final tip would be to purchase a spa vacuum too, especially if you have kids, this enables you to easily and quickly remove any debris that gets into the tub. Next on my list is a floating spa bar........"
Clive Lee, Mon 16th May '16
"After receiving 3 glasses, of which 2 were broken & no paddle, these were replaced within 3 days with 1 phone call , Thank you! Steve"
steve plews, Fri 13th May '16
"Order glasses kronenberg pint glasses on a Saturday delivery was given email updates on my order text on the morning for delivery time very efficient and very professional will be ordering again fantastic service all round and the glasses are very well made"
James woodcock, Thu 12th May '16
"Very quick delivery, quality item. Have purchased items in the past with same quick service. Recommended."
Colin Morley, Wed 11th May '16
"Very pleased with my order, built myself a tiki bar in garden and can't wait to order more of the fancy bar items on your site. thankyou"
Katrina Smith, Wed 11th May '16
"As the title suggests Top Class in service and products."
Gillian Sussex, Wed 11th May '16
"I have received the box of Helsinki glasses with one glass missing and one broken ! I have emailed the company but had no response yet !?"
Drinkstuff says: We have contacted the customer as we do not appear to have received an email. We have replaced the damaged item for them
Liquid bar, Wed 11th May '16
"very satisified with purchase"
G Haskell, Tue 10th May '16
"Great products as decribed at a very reasonable price and fast dispatch upon your behalf. As a returning customer please consider using a different courier service than Hermes. They have poor communications, inevitably cannot read any delivery instructions given, leave no contact number and consistently deliver to the wrong address! (The whetherspoons next door - luckily I get on with them)"
Drinkstuff says: Thank you for your comments on the courier service, these have been passed onto them.
Neil Pickles, Tue 10th May '16
"Ordering was very easy and delivery was received by customer quickly and efficiently"
Rachel Williamson, Tue 10th May '16
"Quality glasses and prompt delivery."
Lucy, Mon 9th May '16
"The Website is easy to use, prices are very competitive and quick delivery."
Andrew Saines, Sun 8th May '16
"I had been looking about to buy the new Lay Z Spa Paris (6 Person Spa), I can't remember how I came upon Drinkstuff site, but could not believe the amazing discount of 230 pounds, I was a bit dubious about ordering it as sometimes if it seems its too much of a bargain it generally not for real, but, am glad I did, the whole experience from start to finish was first class, I received regular updates about my order and was even given a 2 hour delivery slot so I didn't have to wait in all day. The spa itself is fantastic, the way the weather was after it was delivered kept the spa in its box, set it up this week and everything is perfect, would recommend Drinkstuff to anybody, very happy."
Paul O''Hare, Sat 7th May '16
"Extensive selection of every day wine glasses on easy to use website. Pricing, order confirmation, packaging, delivery and follow up excellent."
Peter Court, Fri 6th May '16
"Excellent follow up to my earlier response which highlighted a mistake in replacing breakages."
Roger Yeats, Thu 5th May '16
"I don't order very much but when I do Drinkstuff have always delivered promptly and the packaging has been more than adequate. The glasses - LSA Moya Tumblers 11.6oz - are gorgeous and I expect I shall be ordering some more, my sister loved them! Thank you Drinkstuff."
Jennifer Sumption, Wed 4th May '16
"The sales and customer service teams are excellent. I am glad you are now selling janitorial supplies, I would prefer to deal with your company for the stock we buy from Nisbets"
Richard Warwick, Tue 3rd May '16
"Thank you so much. It arrived promptly and wrapped up in a great deal of packing materials."
Elizabeth Chubb, Tue 3rd May '16
"Item received quickly and as expected, works perfectly, wouldn't hesitate to use this site again"
Kirsty Astin, Tue 3rd May '16
"Unfortunately two glasses were damaged, I called within the time limit to report this and was offered immediately two replacement glass which were sent within the week. Excellent service."
Sharon Meddelton, Tue 3rd May '16
"Super quality product, completely leak-proof - a bit more expensive than other optics but well worth it."
Paul Burns, Mon 2nd May '16
"Great value, quick delivery, all in tact"
Lady Janice Miller, Sun 1st May '16
"I bought a shaker and some guitar-shaped ice trays. Great products (with discounts), and delivered on time, so very pleased with service!"
Daniel Hines, Sun 1st May '16
"Title says it all. Thanks!"
Jenny, Sun 1st May '16
"i have ordered this as a wedding present for a young couple who just love port, so much they are having port as their wedding toast. the gift arrived well packaged and on time. I opened to make sure all was well and yes it was. super gift idea, will buy one or two more for my bottom drawer of unexpected presents. looks great will grace any table."
alison sleeman, Sun 1st May '16
"2x10oz tankards were broken as a result of poor packaging. The 2 replacements which you sent were not government stamped."
Drinkstuff says: We have contacted Mr Yeats by email and advised that the correct goods have now been shipped and apologised for any inconvenience this has caused.
Roger Yeats, Thu 28th April '16
"I paid for a Boston tin and one came in decent time. Kind of as you would expect from an online retailer. Could it have been quicker? Maybe a day but not major. Only slight negative, huge packaging feels wasteful but saves drinkstuff having to spend more money on different sizes and charging more for postage so why complain. Like I said. As you would expect."
Rich, Thu 28th April '16
"Good and very Nice product i love it"
Willems, Wed 27th April '16
"Great service and great product i will definitely use these guys again"
ian maidment, Wed 27th April '16
"unfortunately parcel arrived with broken glass so was unable to give whole parcel as gift"
Drinkstuff says: We have contacted Mrs Fisher and given a refund for the damaged items
Adrienne Fisher, Tue 26th April '16
"When our order arrived it was damaged, I thought "now we struggle to get a replacement or our money back" not at all, one email to the excellent drinkstuff team and a replacement was on it's way, arrived the next day! We knew the party tub was great as we'd seen it at a friends now we know drinkstuff are great too!"
Ray, Tue 26th April '16
"Have ordered a few things from drinkstuff now and I am extremely happy with everything I have bought so far would certainly recommend and I will be ordering some more"
Angela cutler, Mon 25th April '16
"These looked as pictured but I didn't realise they came in two parts: you had to connect the bottom flat bit with the cup itself and I was a little disappointed as throughout our event, the bottom bit kept falling off."
Drinkstuff says: We have contacted our customer and have advised we will be speaking to the web content team to advise this item can come in two parts.
Lynne, Mon 25th April '16
"Very pleased with your service. I only made a small order of Duralex glasses for my restaurant and was very surprised at the speed that they arrived , the same goes for the martini glasses that were impossible to find here in France… Incredible that I have to buy Durelex glasses from an English company when they are made in France, and also incredible that they arrive quicker than the products I have ordered from french companies… I will be using you guys again."
Kate Tucker, Sun 24th April '16

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