The couriers that we work with have their own security/fraud awareness policies to help keep you safe from phishing/smishing attempts from fraudsters. Please take some time to read these policies to know what to expect from each courier. 
Evri: https://www.evri.com/cyber-security
DPD: https://www.dpd.co.uk/content/about_dpd/phishing.jsp
DHL: https://www.dhl.com/gb-en/home/footer/fraud-awareness.html#local_alerts

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