Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service.
In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
"I received my order but because of a slight mix up I needed to contact the customer service, after 5 minutes everything was quickly and fully resolved. Really Pleased with my order."
Peter Ormesher, Tue 8th April '14
"Next day delivery, great stuff."
Dylan, Sun 6th April '14
"Absolute Bargain And Super Fast Delivery."
Lee Teague, Sun 6th April '14
"The Stainless Steel Thimble Bar Measures 3 Piece Bundle Set
are well made, and have that novel value to me, as it gives me a pub measured drink, which always tasted different when you made a drink at home, now it tastes the same. GREAT. Delivery and packaging was also excellent."
Edward Egan, Sun 6th April '14
"Very prompt delivery and excellent service. Product exactly as described, would definitely order again in future."
J Caddick, Sat 5th April '14
"Website easy to navigate and find what you want, quick delivery service, never had reason to deal with returns or customer services."
Jan Flynn, Fri 4th April '14
Linda Clyne, Wed 2nd April '14
"Delighted with my purchases, great quality goods and delivered within 48hrs, definitely would not hesitate to use again."
G mcarthur, Wed 2nd April '14
"I always use Drinkstuff.com for my purchases for the pub, I always find them to be quick and have everything I need. Their selection of equipment is amazing."
Samantha Cobell, Wed 2nd April '14
"Ordered glasses which arrived promptly. Packaging was good and adequate and the glasses are lovely. Picture shows true likeness. Very happy with service and product."
Rashpal jheeta, Wed 2nd April '14
"Quick service and prompt dispatch."
Christopher Lee, Tue 1st April '14
"Good product, delivered promptly. They are perfect, been looking for some copper mugs for a long time to have lovely Moscow mules!"
Michelle, Tue 1st April '14
"Fabulous firm, fast delivery, well packaged. I will use again without hesitation."
Catherine, Mon 31st March '14
"Fast delivery and friendly, efficient customer service. Happy with product and would buy from again :-)"
Zoe Macwilliam, Mon 31st March '14
"Good products, rapid service - many thanks"
Matt Welberry Smith, Mon 31st March '14
"I had some Pineapple Cups on back order and when they arrived they had been damaged in the post. I phoned customer services and they dispatched a replacement straight away, it was with me the next day. Thank you very much Drinkstuff, I am very happy with the service and will continue to use your site."
Donna Simmons, Mon 31st March '14
"Always use these at events, best and cheapest re-usable plastic glassware available, no problems with product and service, only downside is delivery service used, had a large number of glasses broken in their boxes and delivery company will not deal with any complaint made 48hrs after delivery so am stuck with half a box of broken plastic glasses!"
drinkstuff says: Dear Mr Currie,
Thank you for your comments. We apologise that you received this order with damages. We always package our orders as well as possible before dispatch, however we ultimately cannot control damages in transit. We encourage customers to contact us directly should they have any issues with orders they have received so that we can advise on what we can do to help resolve the issue. We will be contacting you immediately on this occasion however to advise on how we can help.
Our apologies for any inconvenience caused.
Mike Currie (Kernow Mobile Bars), Mon 31st March '14
"Delighted to receive the order quickly and without any hassle. It was needed in a rush for a trade show event and all came very fast and well packaged, I will definitely return to order again in the future."
Maria Whitehead MBE, Mon 31st March '14
"I ordered 32 cocktail glasses in three different designs for my wedding. I was very pleased with the delivery service and quality of the glasses. 6 of the glasses did however arrive broken but were replaced without hesitation. Overall I am very happy with the service received."
A Fearn, Mon 31st March '14
"Excellent delivery service, and the item was very well packed!"
The Vintage Wedding, Mon 31st March '14
"I was amazed by the prices and the great value they represent and was even more amazed by the rapid dispatch and clear updates from Drinkstuff. This was my first purchase and I'll definitely be back. More than that I'll be recommending them to all of my friends."
Jim, Sun 30th March '14
"What a fantastic website. There is so much to offer, cheap and expensive. I bought some of the cheaper items and even they were fantastic quality. They were sent swiftly and were such an amazing price! Thanks very much."
Chelcie, Sun 30th March '14
"Loved the swirl chip holders will be buying again soon x"
Martine, Thu 27th March '14
"The glasses are beautiful and in a smart presentation box, the packaging secure, delivery excellent. What more could I ask for?"
Gillian Harris, Wed 26th March '14
"Needed a set of slate platters to emulate a "starter" dish served in a pub restaurant a few miles away. These were perfect - we found them using a search engine. Also helpful was the e mail / texts received on delivery day which provided a one hour time slot, something very much appreciated."
Mr J H Burgin, Wed 26th March '14
"Can't fault the customer service they sorted out my customer query quickly , they were very helpful and friendly!"
Careen Rennie, Tue 25th March '14
"Very fast delivery - Super service. I will absolutely buy from drinkstuff again. Best regards Sabina from Denmark."
Sabina, Tue 25th March '14
"This is the second item I have purchased from Drinkstuff.com and once again I have been delighted with the level of customer service. The Classic Camembert Baker & Cover
was a great price and super quality and arrived within a couple of days of placing the order. Would certainly recommend to friends and family and return again in the future."
Mrs S Grant, Mon 24th March '14
"Bought a Glass Drinks Dispenser with Stand 197oz / 5.6ltr
for my daughter's baby shower. We are going to fill it with pink lemonade. The dispenser came well packaged and very quickly. Have not used it yet but sure it will go down well at the baby shower."
Angela Mason, Mon 24th March '14
"Very pleased with the service, thank you."
Olwen Davies, Sun 23rd March '14
"Very easy site to navigate and order from. Excellent correspondence and prompt delivery. Would recommend and order from again in the future."
Sue Coleman, Sat 22nd March '14
"Fantastic Basic Cocktail Shaker Set with Cocktail Book
. Great value and service was excellent. Fast delivery and very well packaged. The set was given as a gift and my friend loved it."
Diane Kirkpatrick, Sat 22nd March '14
"Thank you for a great price on my order, I will certainly use your company in the future. Best regards, Lynda"
Lynda Turner, Thu 20th March '14
"Got my order in excellent time, I was particularly happy with how it was packed, to perfection! Definitely advise this company if every order is as smooth as mine!"
Samuel, Wed 19th March '14
"Good product and fast delivery."
Barry H Johnston, Wed 19th March '14
"Ordered Super Jumbo Straws 9inch Clear
which were good quality and they arrived within 48 hrs. Would recommend this supplier."
Carole Stebbing, Wed 19th March '14
"Fantastic value for money, dispatched and delivered very quickly just what we need for our spa weekend, thank you."
Lorna Wood, Wed 19th March '14
"Excellent product, excellent service. Will use Drinkstuff again, definitely."
Pamela Wilson, Tue 18th March '14
"Very fast delivery, nice products and all the products were good packed and wrapped."
Theis Kuhre, Mon 17th March '14
"An easy to use website and an excellent range of products. My order was delivered very quickly and efficiently. Top marks all round!"
Christine Rodger, Mon 17th March '14
"Delivery of goods was first class. Well packaged with a prompt delivery."
Karen Turner, Mon 17th March '14
"These Ice Bags Black
make excellent little additions to a gift of a bottle of wine or champagne, they make the transport of bottles easier and look good on the table with a bit of iced water to keep your drink cool. I first bought some in France which were clear plastic with wide leather look carrying handles. As ever, delivery was prompt and packaging simple but effective."
Wendy Doel, Sun 16th March '14
"Great service, great price which is key. Great product."
Cathy Davies, Sun 16th March '14
"The product came as described and very promptly."
Esohe Uwadiae, Sat 15th March '14
"I ordered the Cabernet Coupe Champagne Saucers 10.6oz / 300ml
with some uncertainty as my wife is quite particular about her glassware. I have to say that not only did the glasses arrive very quickly but she is delighted with them. Thank you for a great product."
Nigel Bennett, Sat 15th March '14
"Very good service and fast dispatch and delivery. Very happy with the product I bought. Thank you"
Hannah, Wed 12th March '14
"Very efficient ordering service & arrived within a couple of days. Bought one before so knew what to expect, but very helpful in my home bar."
John Oakes, Wed 12th March '14
"Bought an Ultimate Cocktail Kit
and Princesa Margarita Cocktail Glasses 9oz / 270ml
, ordered this on a wed evening so wasn't expecting it until after the weekend, but it came on the Friday, very impressed with everything, will definitely order more from this site. Have tried and tested lots of the cocktails from the book, fab kit."
Amanda Hales, Tue 11th March '14
"Order arrived on time and well packaged. Pleased with contents will definitely recommend and use site again."
Hazel Gunshon, Tue 11th March '14
"Bought the Econ Siptail Twister Shot Glasses 1oz / 30ml
and they were delivered in 3 days and we had fantastic fun making trifle shots (Chambord, Advocat and squeezy cream and sprinkles). Had fun thinking up more split shots but would recommend these to any serious shot party goers!"
Muriel, Mon 10th March '14
"Excellent product, excellent price and yes you've guessed it, excellent service, will be coming back here to shop again."
David Denton, Mon 10th March '14
"My first order with drinkstuff was processed smoothly with great communication. They provide an excellent service and great products!"
Adrian Shepard, Mon 10th March '14
"The whole experience of browsing the website to ordering is straight forward and easy. The delivery of the products I ordered was quick and efficient, with a notice email of when the delivery would take place giving a one hour delivery window - no waiting arround all day or for half the day at least. Admittedly there were a few damages, but these also were replaced very quickly wtih a friendly service. I would recommend using this site again."
Louise Toal, Thu 6th March '14
"Jug was just what I'd been looking for, simple but classical lines. Very pleased with it."
Brenda Buckley, Thu 6th March '14
"I ordered a Stainless Steel Watchband Cocktail Shaker
and Jigger Spirit Measure
. Goods arrived within 2 days, well packed and in good condition. After checking websites for a good quality product I saw this one. The shaker cost 24.99 which was expensive but this is very good quality stainless steel. The shaker is bigger than some other makes however it's worth spending the extra money for the quality and the amount of liquid it holds, sufficient for making 2 large Martinis at a time. If anyone is thinking of buying drinks products I would recommend Drinkstuff for quality and speedy delivery."
Carol Adams, Thu 6th March '14
"Excellent service, easy to order and quick to arrive, just what you want from a good supplier. I will use you agian, Thanks"
D Roberts, Wed 5th March '14
"A fine all round expierence order, went great, no problems, would use this company again if needed and will tell others. Many thanks, Mr I D Gourlay"
Ian David Gourlay, Wed 5th March '14
"Ordered online, arrived when said it would, as described! Cant be better than that!"
Stuart King, Tue 4th March '14
"Very quick and reliable service. Very happy."
arc21, Tue 4th March '14
"Good quality product, quick delivery, no problems. What more can you ask for?"
Charlotte, Mon 3rd March '14
"This was my first order. It was easy to place, good value and delivery was made promptly. Well done."
Ian Gunning, Mon 3rd March '14
"I placed an order with drink-stuff and was extremely pleased with the service I got and the speedy delivery too. There was one part of one of my items missing but I got in touch and they sent it out to me straight away, no problems at all."
Stuart Crabb, Sun 2nd March '14
"Need glasses for a house warming and drink stuff were the best price and the delivery was quick. Glasses are brilliant too. Would strongly recommend."
Kirsty Barnes, Sat 1st March '14
"Product was as described, sturdy and fit for purpose. Thanks."
Anna Pickles, Thu 27th February '14
"BRILLIANT! A very positive experience and I would recommend them to anyone. Efficient and accurate."
Sue Jenkins, Thu 27th February '14
"Can't fault will use again, customer service excellent, delivery speedy and well packed. Overall a great experience, highly recommended."
Laura, Wed 26th February '14
"Excellent Service, the products I bought were exactly as described on the web page. Delivery was quick."
Helen Williams, Wed 26th February '14
"As always excellent service from start to your order delivered to your door."
Andrew, Tue 25th February '14
"Service was very good order arrived on time very pleased with product."
Mr Leon Meader, Mon 24th February '14
"Excellent service, cannot fault the product or delivery times."
Mr R Pearce, Mon 24th February '14
"I ordered glasses for my daughters wedding - the price was the best I found online, they arrived very quickly, packaged very well and all as described. I am very satisfied. Would recommend to all!"
Mags Taylor, Sun 23rd February '14
"Great service even though I made a mistake with my postcode. Spoke to customer services and mistake was rectified promptly."
George Hutton, Sat 22nd February '14
"Brilliant service first class product."
Carol Evanson, Wed 19th February '14
"Once again great service, we at the Coquet Yacht Club in Amble will be keeping you as our suppliers, Thank you."
Cliff Heworth, Wed 19th February '14
"Easy to use website, clear pricing and excellent delivery timing."
John Heather, Tue 18th February '14
"Love the item I bought although I haven't properly tested it yet but still love it order reached on time and in perfect condition. This glass water dispenser is going to Rock my parties :)"
K, Tue 18th February '14
"EXCELLENT SERVICE AND PRODUCT ARRIVED ON TIME GOOD QUALITY PAN WOULD RECOMMEND."
MARGARET BRADSHAW, Mon 17th February '14
"I ordered a Mason Cash Pestle & Mortar Medium
and Royal Genware Oval Pie Dish 14cm
and unlike some other online companies, the items came when promised and although not expensive, came as well packaged and protected as one could imagine. I am extremely pleased with all aspects of your service and quality of the goods (the pies were good too, but that was down to my daughter)."
John Storer, Sun 16th February '14
S dixon, Sat 15th February '14
"Really pleased with these glasses. Great product, great value, great service. Thankyou !!"
Mrs Short, Sat 15th February '14
"Drinkstuff delivers the highest quality products directly to your door step quickly and efficiently. Drinkstuff are the leaders in their field and you will struggle to find anything that even comes close to competing with them. 100% satisfaction with every order I've made."
Tom Bayliss, Thu 13th February '14
"We ordered these Traditional School Milk Bottle 7oz / 200ml
for my daughter's 1st birthday party. They were adored by the children and adults alike. They are a solid, quality, reproduction. I can also report that the 3 that got knocked onto the quarry tiled floor bounced beautifully and amazingly didn't even chip! All 12 are still like new. I know we will get a lot of use out of these over the coming years for all manner of occasions."
Mrs Shaw, Wed 12th February '14
"Really happy with this Glass Drinks Dispenser with Stand 197oz / 5.6ltr
. Made of glass so has a real sturdy element to it. The black legs hold the product well. Very versatile, used it at a kids school Disco and a Bollywood party. Bought four so you can line them up and have four different coloured drinks in them - very effective. The taps are easy to fit and once installed the liquid can flow easily out."
Diane, Wed 12th February '14
"Provided in good time & very well packed."
Chris Hamilton, Wed 12th February '14
"They communicated with me well, everything arrived fast and in perfect condition."
Ebbie, Tue 11th February '14
"Buying stuff on-line is easy. You click a few boxes on a web-site and a few days later your stuff arrives. Usually. The only way you get to find out how good a company really are is when things go wrong. There were some issues with the products I ordered, none of which were DrinkStuff's fault, but they were fantastic about it. It was easy to call up and talk to the staff and they were really courteous, efficient and helpful. Everything was sorted out very quickly and without drama. They couldn't have been any better. One of the best on-line shops I've dealt with, very highly recommended."
Colin Sim, Mon 10th February '14
"Great kit well packed and quick delivery."
Simon, Mon 10th February '14
"The shot glasses where exactly what I wanted, great price too."
Paul Williams, Sun 9th February '14
"Good service and nice quality glasses."
Muriel Macdonald, Sun 9th February '14
"I ordered my items on line and received them by return of post!"
Peter Baggett, Sat 8th February '14
"Excellent, very happy."
Kate, Sat 8th February '14
"Fast, free delivery. Great quality Plastic Sampling Cups 3.5oz / 100ml
great for my sweet pudding I made for party. Thanks very much will use your website again."
Liz wells, Sat 8th February '14
"Easy to use website. Very efficient service, invoice sent by e-mail. Product good. All in all excellent."
Joanna Lee, Sat 8th February '14
"Bought the Basic Cocktail Shaker Set
with a couple of other things for a planned cocktail party for friends. Have loved practicing last weekend. All the products are very good quality and it was a very good price for all of it. I am by no means a pro at this but will be doing more cocktail-making as a result and know exactly where to go if I want to extend my equipment. Great speedy delivery too!!"
Fiona Pratt, Sat 8th February '14
"Very happy with product, post and packaging could be cheaper but otherwise very impressed :)"
Dan Beaumont, Fri 7th February '14
"Fabulous glasses and first class delivery. Highly recommended company to buy from."
Nichola, Thu 6th February '14
"Very easy transaction - quick delivery, good products. Would order again."
Gemma Davenport, Thu 6th February '14