Customer Feedback
Welcome to our Customer Comments page. All comments are from genuine customers who have placed an order with us and relates to the product(s) and/or our service. In some instances we have written a reply whi ch will be in blue text. If you have ordered from us, then please consider writing a comment for others to see.
Terms & Conditions
By submitting this form you agree that drinkstuff.com will be able to use your submission, should we approve it, on our website. We reserve the right to cancel certain comments.
Thank you for your feedback.
We apologise if you felt it may be difficult to see the product codes on the website. We will of course make the web content team aware so that they can have a look at perhaps improving this if necessary.
We hope this helps.
Thank you for your comments.
We apologise that you were missing the 1 x screw pack from the Zentih Bar Stool you ordered from us. We encourage all customers to contact us directly should there be an issue with their order so that we can have this resolved as soon as possible, on this occasion we would have sent you a replacement screw pack.
We are pleased however that the issue has now been resolved.
Our apologies for any inconvenience caused and please do not hesitate to contact us should you have any further enquiries.
Thank you for your comments.
We are pleased that you are happy with the Mason Drinking Jar Glasses 20oz / 568ml you ordered from us. We can confirm that we do sell lids, they are under the link Drinking Jar Lids Red & White and these are to fit the 20oz version ordered. We unfortunately do not sell a smaller version of the exact same jar which comes with a lid, however we do Drinking Jars 16.5oz / 490ml and Kilner Handled Drinking Jar Blue 14oz / 400ml which you may be interested in. These also come in a pink colour too. We hope this helps. If you have any further queries please do not hesitate to contact us directly.
Best regards,
Drinkstuff
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Thank you for your comments. We apologise if it seems that the packaging of the glasses on your order is not always up to the expected standard. We always encourage our customers to contact us directly should they have any worries like this so that we can advise on what we can do to help.
On this occasion, we have passed on the feedback to the warehouse so that the packaging process can be reviewed and any improvements can be put into place where necessary. Our apologies again and we hope your order arrives to you in good condition. Please let us know if you have any further enquiries.
Thank you for your comments.
We are pleased that you were pleased with the Ultimate Cocktail Kit and recommended it to your friends. We apologise that you felt there were perhaps too many straws. We will pass this feedback on to the relevant members of staff so the product can be reviewed as of this.
Thank you again for you kind words and please let us know directly should you have any further enquiries.