Go Back to Lay-Z-Spa
Below is a list of Frequently Asked Questions. If you have any other questions, please feel free to email us at the link at the bottom of this page.
• How much does it cost to run?
• What is the difference between the Series 1 and Series 2 spas?
• How long does it take to fill?
• How long does it take to heat up?
• If turned off at night time, how much will the temperature drop?
• What is the weight of the unit when filled?
• Is 40 degrees the maximum temperature you can set it to?
• How often do the filters have to be changed?
• How long will my Lay Z Spa last?
• Can I buy spares?
• How long does it take to inflate?
• How easy is it to clean? Are there any specific cleaners you need to use?
• Does it have a protective base to ensure that it does not pierce and damage the exterior of the spa?
• How long can the water actually stay within the spa?
• Is the plastic durable enough to withstand a lot of pressure? i.e. Being sat on the side of the product etc.
• What if I get a puncture?
• How many people will it hold?
• Can I use the spa indoors?
• Is it safe for young children to use?
• Is it robust enough for the kids jumping in and out?
• How often do I have to use the chemicals?
• My children have sensitive skin, can it be used without the chemicals or will the chemicals affect the children?
• How powerful are the jets?
• How do I store the Lay-Z-Spa?
• Can I buy filters on the high street?
• What are the internal measurements of the Lay-Z-Spa?
With moderate use, the Lay Z Spa will cost approximately £10 per month.
Each function on the pump/heater uses the following:
Massage: 0.6kW/hr
Filter: 0.05kW/hr
Heater: 2kW/hr
Add together how many kilowatts you would use when running the spa, then your service provider will be able to tell you how much you are charged per Kilowatt, this will then give you the cost to run the spa.
To address issues with the pump operation on the Series 1, the heater and the massage system can no longer run at the same time. If you switch the heater on, the massage system will automatically turn off and vice versa. This change has been made by Bestway to better improve the running operation of the pump.
For the new Premium Series 3 Lay Z Spa, there have been improvements in the internal construction of the pump to address any issues found in previous Lay Z Spa pumps.
Approx 2 hours (depending on water pressure).
Approx 10 hours
From our tests about one degree per 4 hours (based on September outside temperatures).
Approx 900Kg (Excluding bodies within the spa)
Yes, you would not want it any hotter than this.
We recommend they are changed fortnightly, however after a good clean they will last up to a month.
If looked after, your Lay Z Spa should last for years.
Yes, we do offer spare parts - Lay Z Spa Spare Parts
The filter unit doubles as a pump and you can inflate all 5 sections of your spa in around 10 minutes.
A soft damp sponge will clean general dirt. Once emptied, warm soapy water will remove any other deposits.
The whole hot tub is protected with a tough outer shell which will stop most objects from piercing the unit.
We recommend changing the water every 2 months.
Yes
An easy to use repair patch is included in the unlikely event of getting a puncture. If you have mislaid your puncture repair patch, we offer them for purchase - Lay Z Spa Puncture Repair Patches.
Up to 4 adults.
You can use it indoors but we do not recommend this due to the moisture from the hot water.
Yes, however we do not recommend they are used by babies under 6 months old. All children should be supervised by an adult and the water temperature should be monitored by an adult for younger children.
The spa will withstand general use and light climbing in and out of it
This would depend mainly on the amount of use, but on average once every 10 days after use of the spa.
You can use the spa without chemicals but you would need to change the water more regularly. You would have to check with your doctor to see if the chemicals would effect them.
Please note however the chemicals are very similar to those used in public swimming pools.
The jets are powerful enough to create a nice sensation in the tub but not powerful enough to hurt you.
Empty the water, dry, deflate then pack away in the original box (make sure it is dry though as you do not want a mouldy tub when you unpack it again).
You may be able to, but if you can't then we offer them for purchase - Lay Z Spa Filters
Please Note: Always use official Bestway manufactured filters with the Bestway Lay Z Spa. Use of third party products may void the warranty.
Approx. Diameter 1450mm Height 550mm
If you have any other questions, please email us here...
Go Back to Lay-Z-Spa
Please always refer to the manufacturers guidelines.
Read all our Customer Reviews
Lay Z Spa Premium Series 3Lay Z Spa Premium XL
